Been here 3 times over the years (stitches, potential broken foot, eye injury) and every time just blown away by the care of the staff. From the admin, nurses and dr's they all are just genuinely lovely people and make the experience so much less stressful. Going above and beyond every single time. And the wait times are so much shorter than going to an emergency at a hospital for minor injuries.

1 star cos it's a community free medical centre open 24/7 BUT what a joke !!! 3.5 hours to wait for a referral!!! And with the physio s help from next door . One doctor I understand but how long does it take to see 3 people in front of us ?!?????!!!? If you are near dying, go to the hospital they ll save your life instead of bleeding out waiting at Gundu Pa .

Once you get to see a nurse or Dr, the TLC is excellent, aprox 3 or 4 times we have visited. Thank you!!! However, the young dark haired girl on reception in the (main) Outpatients Hospital reception area should not be dealing with the public. Discussed later with others, they KNEW EXACTLY WHO we were describing and felt as we did.

I came to the Primary Care section with half my body covered in hives and my bottom lip swelling. The nurse who checked my temperature and blood pressure was an absolute angel. She was the sweetest, warmest, kindest person. She even managed to make me laugh when I was feel scared! What a legend. A big thank you to her for being so wonderful. But when I saw the doctor, he simply told me to take another OTC antihistamine (I'd already taken two that day) and in morning I'd be better. Well, after the absolute worst night of my life, where the extremely painful hives spread to the rest of my body and my both my lips became so swollen I could barely open them to sip a glass of water, my family called a doctor for me. I was not having trouble breathing, which is why I asked them not to call an ambulance. (It goes without saying if you are having trouble breathing, call the ambos!) The doctor over FaceTime took one look at me, said I was having an allergic reaction, and prescribed me steroid tablets. An hour after taking the steroid tablets, my lips were no longer swollen and the hives were noticeably calming. She even prescribed me a wafer that I could take if I felt sick. I don't know, but it seems the doctor at Gundu Pa was happy to ascertain that I was not going into anaphylactic shock, which is great, but then he did nothing to treat the actual allergy I was experiencing. Nothing like this has ever happened to me before, so if I'd known I was experiencing an allergic reaction, I would have demanded better care then being told to take an over-the-counter antihistamine which did nothing. That night was honestly the worst, most painful of my life and it would never have happened if I was given appropriate treatment the day before when I initially sought it from Gundu Pa. This community deserves better medical care. It would take most of us half-an-hour to reach one of the hospitals. This place is the closest many of us have, but the doctor could not even correctly treat an allergic reaction, which is a pretty basic, though no fun, medical occurrence.

My family and I have always received wonderful treatment here; ranging from oyster cuts and injuries to general illness and toddler care. It is a walk in clinic and patients are seen based on needs, not arrival time. They also aren't a hospital so will refer to you the Redlands or another hospital based on your needs.

Worse health centre I have visited. Last year my mum was not diagnosed on time for shingles costing her 1 year of pain as by the time she went to another hospital it was out of time to take an antivirus that could potentially have reduced or eliminated the shingles pain. Unfortunately we had to go there again and we received the worse attention that we have received in a health care facility. After waiting more than 3 hours she was finally seen by a nurse and then a doctor. I had to leave my mum there as I needed to pick up the kids from school and Moo e else could do it for me. I explained to the staff that my mum had very limited English and was important for me to be there or at least been on the phone to translate, explain her situation and explain all the medicines she is currently taking; it was kind of ok with the doctor to do this, however I had to call back to talk to the nurse or any staff there and the answer was so rude and without even trying listening the person denied to help on the phone, even when they new that I had to leave her as I needed to pick up the kids from school. I felt extremely disappointed and I questioned myself about the care they provide to sick people that go to the emergency area to be helped. Not impressed at all!

Shocking care from the Triage nurse on the 23.08.23 @530pm. Assuming she was due to go home so didn’t want to deal with us. Son presented with lethargy, rapid heart rate, shallow breathing (sucking in his chest) and fever and was told to go to Redlands or Children’s hospital. All 30 mins away. How is this okay. Negligent service! Ended up going to RBH who also said they were not the best place for a child but STILL checked his vitals and supported us. I hope this triage nurse is held accountable for her shocking level of care.

Most disgusting doctor saw my sister and made her feel bad for even coming in in the first place when she initally called to check if the centre offered what she needed and they said yes - conducted the consult with the door slightly open during a private consult that would require the door to be closed - have never been more insulted that doctor should be fired

Our first time at the Ophthalmology Clinic at Wynnum Community Health Centre today. Excellent service from the helpful staff at the reception to the nurses and doctors. Definitely a 5-star facility.

Have been waiting to see a doctor for 6 hours. Still have not seen one. Not sure if the doctors are racist at this point since people have come after me and have seen the doctor.

Went with a dental voucher in need of urgent emergency tooth extraction. The dentist had a 5 second look and told me it would be to hard for her to do and still changed me for the consultation. I'm left out side crying in pain I can't do anything because they took my voucher and charged me for the consultation. Highly unprofessional and all about the money! I am very upset with my experience!

If you are going to try and make someone wait two hours to get a medical certificate, maybe tell them there’s a wait time. Don’t lead them to a room and tell them someone will be with them shortly. Wasted an hour of my life before I left the room and was told that there was only one doctor and still five people in front of me. Really pathetic service

.Appears small from outside but is very spacious, airy and clean with many departments and services and friendly and professional staff. We had very good experience of the emergency department where we have been a few times. Physiotherapists Sam and Mary who looked after me after my surgery were very thorough, knowledgeable and professional and got me moving well in a v short time. My husband's eye clinic experience too has been excellent. Thanks to everyone at Gundu Pa.

Incredible service and sincere care for patients. Attended for an emergency visit late in the evening for a scolded stomach and received efficient and professional care from reception, nurse and Dr. Highest of praises to these wonderful staff and medics who were so lovely and kind when I needed it most

I had a breast screen at this facility this morning and both staff were very welcoming, friendly and highly efficient. Thank you for a lovely experience girls !