Amazing service by one of the managers. Very informative with product information and warranty coverage. Pleased with actual item availability at this store for both my click & collect order and a replacement device.

Very helpful staff, even on such a busy day as boxing day. Had great patience in helping me get what I was looking for and the most cost effective package. 10/10

I bought a tablet there in September and had to take it back in November as it wasn’t charging. They put it in drawer and forgot about it till January. Is going to cost 180 to fix even though we purchased extra warranty when we bought it. Very disappointing service all round.

Great service here. Needed to replace a faulty Fitbit purchased through Flybuys. Had the receipt and thank goodness for the young lady who searched for about 20 minutes to find their version of my receipt in their system. And the young gentleman who provided a seat while I waited patiently

Excellent range and service. I purchased a go pro 11 today along with all of the accessories I needed. Price was on point and service from Dan was fantastic. He knew his stuff, gave me all the time needed and was a good guy to deal with. Nice one JB Capalaba.

It's pretty good here, a smaller store than most of the jbhifi's I've been to, but it's your average JBHIFI experience. Staff are nice and always ask if you need help here, good customer service.

Very helpful , reliable,friendly they will help you anyway they can ,so helpful,they also know their stock very well always a great experience honestly

The prices were awesome but the lack of anyone to actually serve you not so good. Won't be returning on a Saturday as the wait was too long. Multiple people just standing and waiting to talk to a staff member; but the service once received was very good and the explanation about the new tv from the man at the back dock very helpful too.