The Cat Clinic image

The Cat Clinic

Veterinarian Animal hospital

😠 Recommended me buying some $80 supplements for my healthy kitten. My kitten had such good appetite until taking their drug. Kitten has stopped eating for nearly 3 whole days. Called them and was told I should just stop givinf her the drug or bring her in for a $75 consultation. Why didn't you notify... People often mention care, clinic, staff, cats, Clinic, vets, caring, kitten, time, great,


Address

189 Creek Rd, Mount Gravatt East QLD 4122, Australia

Website

www.thecatclinic.com.au

Contact

+61 7 3349 0811

Rating on Google Maps

4.80 (404 reviews)

Open on Google Maps

Working Hours

  • Monday: 7 am to 7 pm
  • Tuesday: 7 am to 7 pm
  • Wednesday: 7 am to 7 pm
  • Thursday: 7 am to 7 pm
  • Friday: (Australia Day), 7 am to 7 pm, Hours might differ
  • Saturday: 8 am to 4 pm
  • Sunday: 8 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: care (30) clinic (26) staff (26) cats (20) Clinic (19) vets (19) caring (16) kitten (15) time (13) great (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kat L. 1 year ago on Google
    Recommended me buying some $80 supplements for my healthy kitten. My kitten had such good appetite until taking their drug. Kitten has stopped eating for nearly 3 whole days. Called them and was told I should just stop givinf her the drug or bring her in for a $75 consultation. Why didn't you notify me about the trouble this drug will cause in the first place? My kitten is only 7 months old and she is not a lab rat!!!!
    2 people found this review helpful 👍

  • 5/5 MT W. 2 years ago on Google
    My cat had a urinary tract infection, been referred to the cat clinic and they looked after my cat very well, regular phone follow up after being told my cat need to stay at cat hospital until he is cleared. My cat now has been recovered and very reasonable price as well. Thank you very much for saving Basil.
    2 people found this review helpful 👍

  • 5/5 May 2 years ago on Google
    I took my kitten for their 2nd vaccination and since it’s my first time owning a kitten, I had so many questions regarding the care of my kitten. When I walked in, the receptionist was very kind and welcoming. I felt nervous but their warmth made me feel at ease. The waiting area was quiet and calm. It was very clean and the temperature was comfortable. The seats are spaced apart and comfortable. There were also cat food, toys, and other accessories available for sale. The wait was not too long and pretty similar to human clinics/medical centres (maybe even a bit quicker). It’s understandable especially since you wouldn’t want to rush the care of animals. Dr. Sylvia was super helpful and kind and she answered every single question/concern I had. I walked out of there feeling confident that I knew how to properly care for my kitten and feeling reassured that I’ve been doing the right thing. I certainly learned tips and skills to ensure that my kitten remains healthy and happy. Dr. Sylvia also gave me a booklet with essential tips for cat care which I very much appreciate. I will definitely be returning to The Cat Clinic. I feel that I can trust them with the wellbeing of my kitty. (Bonus pic of my cute kitty)
    2 people found this review helpful 👍

  • 5/5 MoniQ 3 years ago on Google
    The best cat hospital - only they are worthy of looking after our precious furbabies Australia's best cat doctors reside here! No dog smells and sounds to upset them - it is upsetting enough to go to the vet so this is a great part of the experience here The nurses are really wonderful and are great support to us as guardians also. We travel 40 minutes to see this clinic - worth every meow on the way!
    2 people found this review helpful 👍

  • 5/5 Kerri M. 3 years ago on Google
    My cat wouldn't have made it, if it wasn't for the Cat clinic. I drive over an hour for her appointments, but no one knows more about cats than them. Apart from their knowledge and experience they are always friendly and caring.
    1 person found this review helpful 👍

  • 5/5 Maki K. 5 months ago on Google
    My stupid cat has gone to Cat Clinic multiple times due to eating things he shouldn't and required surgeries. Multiple surgeries. Ponzu got to know the staff quiet well and I think he started treating the clinic as his second home. The staff here are absolutely wonderful, the receptionists, nurses and vets are all warm and friendly. Whilst I do hope Ponzu doesn't have to visit the clinic anytime soon, this clinic is definitely my choice of vet to take any cat along :)
    1 person found this review helpful 👍

  • 3/5 Sunha K. 7 months ago on Google
    The receptionists were friendly. The vet was kind and friendly. But the vet bill is expensive. I still don't understand why I couldn't get the breakdown details of $325 for senior cat package (e.g, consultation fee, blood test, etc). I was told that senior package is senior package. Also asked for the cost for teeth cleaning and was told they never tell the price prior because the circumstances might change. Still don't understand it. I think you could provide the simple price for teeth cleaning and anaesthetic, assuming it's a standard, normal procedure...? (I dont know. Maybe this is the policy of this clinic. The vet gave me a quote, later) I'd recommend taking your cat to the local vet unless your cat specifically requires special, feline care... I mean, if you have a healthy cat and what you need is just a general checkup. (I have an experience of admitting my cat into ICU.. just saying that I have met a few different vets and have an general understanding of procedures and prices)
    1 person found this review helpful 👍

  • 5/5 Lisa C. 1 year ago on Google
    Any form of more extensive surgery, seriously consider taking your cat to this clinic. Amazing work and great staff. I've had my little girl there a few times now for cancer treatments and cannot recommend them higher.
    1 person found this review helpful 👍

  • 5/5 Akira -. 4 years ago on Google
    Very friendly staff, very helpful ❤️ Have been looking after my cat who has lymphoma for a few months now. Would highly recommend
    1 person found this review helpful 👍

  • 5/5 Travis Triple T. 3 years ago on Google
    These guys are amazing. My 20yo cat was so sick I thought I was taking her in to put down. 5 days later and within $2 of the quote on the first day, she came home...
    1 person found this review helpful 👍

  • 5/5 Charlize L. 1 year ago on Google
    Finally got to bring our most loverbal family pet back home. She was in the cat clinic since Monday and we’ve missed her oh so much. Thank you to everyone who works down at the cat clinic in mount gravatt you guys all did such an amazing job for Angel. She’s living her best life now after feeling super sick and not herself. Angel says thank you too 🐾 ❤️

  • 5/5 Saija S. 3 years ago on Google
    They look after our cats so well. Our cats are now geriatrics and the staff are very caring and gentle with them.

  • 5/5 Sandra M. 1 year ago on Google
    Fabulous vets and nurses. Fantastic to have cat specialists for Jasper. Rhett is especially wonderful- so easy to talk to and straight forward. Thank you!

  • 5/5 Linda D. 3 years ago on Google
    Have been going to this vet for approx. 20yrs. The vets under the founder are still there. There is no need for any further information. They are great.

  • 5/5 Thespian L. 3 years ago on Google
    Always so caring with my little one, won't take her anywhere else. She is the 3rd they are looking after for me.

  • 5/5 Yasmin R. 3 years ago on Google
    I have never been so satisfied with the level of knowledge and care of a vet. We have visited many vets over our pets life and none as knowledgeable as Marcus Gunew. I know my cat was in professional and caring hands. I only wish I found this clinic earlier!

  • 5/5 Cath F. 1 year ago on Google
    The Vets and Staff at the Cat Clinic are caring and lovely. When our kitty was injured they got her in really quickly and the care was wonderful. The Cat Clinic is a really nice environment too! Highly recommend!

  • 1/5 Wayne H. 3 years ago on Google
    DO NOT TRUST THIS CLINIC! After my pet was ill for 2 months vomiting intermittently, and receiving treatment from another vet and spending thousands without result, I decided to use the cat clinic. After informing them of my pets' history, they assured me I had come to right place, as they are specialists. After performing 2 ultrasounds and an endoscopy, I was advised they needed to perform a laparoscopic surgery to take a biopsy of an occlusion, as they were unable to do so with the endoscope due to occlusion, under the advice that it was better to do this whilst under anaesthetic, so as not to subject my pet to another anaesthetic. What they did not inform me, was that he needed another anaesthetic anyway, as he would need a life saving surgery to remove the occlusion, which they are not able to perform. Following the unnecessary surgery, my pet was not given appropriate post operative care, and left to fend for himself in a cage over night and over the weekend. Not once was I informed this was happening, or that my pet had removed his IV therapy every day, until I came to see my pet and was advised he had pulled out his IV therapy sometime between 10pm and 6am Sunday.No mention was made that he had done this several times before whilst in their care. In the 5 days whilst in their care, my pet was dehydrated and close to death, I chose to discharge my pet and take him to another vet, whom performed emergency hydration over night, and referred me to a competent Vet practice (BVSC) whom performed his inevitable life saving surgery the next day, putting my pet at very high risk of not surviving, due to having 2 laparoscopic surgeries in a week, when he was already starving and had lost weight before coming to the Cat clinic. Whilst in the care of the cat clinic, he lost 2 kg and was vomiting consistently after surgery. Each time I called them, they would say he is bright and eating and drinking. After charging me over $4000 I received my pet back in worse condition and have had to pay another $10000 for his inevitable surgery to save his life. His insurance is now exceeded the maximum yearly limit, so if he needs further care it will be at our own expense. I made a complaint to the cat clinic, and asked for the endoscopy results and pictures, I received only ultrasound pictures and no response to my complaint after 2 weeks. After my cat was voluntarily discharged, In a phone call, the owner admitted that a few times a week there is no-one in the clinic to care for animals over night, If you want a competent Vet go to BVSC.

  • 5/5 Jacqueline W. 2 years ago on Google
    They provided loving care to my 12 year old kitty who had lymphoma and leukaemia. My Girl has unfortunately passed, her prognosis was always poor, but they provided loving care and gave us three extra months together for which I'll always be grateful.

  • 5/5 Michael P. 1 year ago on Google
    Highly recommended. My cat got severe kidney problem. Other ordinary vets suggested to put her down. They go extra miles to find solution. They are very knowledgable and with patience. A bit pricey though, still worth it.

  • 2/5 Gabrielle K. 1 year ago on Google
    This cat clinic saved my cats life 1 year ago and I love them for it. But the receptionist is very rude and sighed at me over the phone, for just trying to get information & organize a script to be sent to my local vet for my cats ongoing medication.

  • 5/5 EXIST the F. 1 year ago on Google
    Here we always receive Excellent service by experienced, professional and understanding staff and veterinarians. They've got a quiet, clean, peaceful waiting area to help keep our anxious, stressed Kitties as caim as possible. They've got a large cat cage for holding kittens that are or will be up for adoption. We bought our last cat Cindy from there when she was a kitten, sadly she's passed from old age. And they have a cat hospital out the back for serious things. Like our boy Jaffa had to be hospitalized there because he court a bad bacterial infection that attacked his liver. Thankfully the wonderful veterinarians there did tests on him, monitored him, kept his fluids up, and gave him appropriate medication and were able to nurse him back to good health again. They also allowed us to visit him daily while he was in there. And lastly they do after hours consultations too if needed. The cat clinic is a wonderful vet to take your cat to and I'm so glad they are our local vet.

  • 5/5 Timmothy G. 1 year ago on Google
    The Cat Clinic are phenomenal. They've been our veterinarians for over two and a half years and they always provided us with the highest quality care. When we sadly had to say goodbye to our beloved kitty, they were compassionate, caring and gave us all the time we needed to say goodbye. They followed up with a beautiful bouquet of flowers to show their sympathy for our loss and helped to coordinate the cremation services. When we next adopt a kitty, we'll be back. Thank you to all the vets, nurses and admin staff for everything you've done for us and Minx.

  • 5/5 Rachel M. 1 year ago on Google
    Rescued a kitten 14 years ago and he passed few days ago . He has only been at vet 4 times and exceptional service. Only once had to wait 2 hours however was due to other cats in need . Thankful I had the time to wait as my old cat was on his last legs and not in pain . Still rate service and care 100%

  • 5/5 Ivy G. 3 years ago on Google
    Always the best Vets I have ever visited for Cats

  • 5/5 Iva P. 9 months ago on Google
    Best vet clinic in the area. I have been taking my two cats here since 2020, and despite moving to Gold Coast this year, I will keep taking my cats to the Cat Clinic, it is 100% worth the drive. All my cats' health issues over the years have been resolved extremely quickly which sometimes hasn't been the case with other vet clinics. The Cat Clinic appears to have a lot more specialised equipment than most other vet clinics do. Being a cat-only clinic is extremely beneficial for my girl Lexa who gets stress related urinary problems when she encounters dogs. Also, it is VERY convenient that they are open later than 95% of other vets, on weekends too and they have emergency appointments available too. The Cat Clinic vets always answer any of the questions I might have and they go above and beyond to make sure my cats are healthy. Dr. Nick is extremely good at handling my boy cat Rocket who gets very aggressive at the vets. Despite Rocket's (embarrassing :p) behaviour, Dr. Nick knows how to deal with him and handles him with a lot of care and respect which means Rocket doesn't need to be anaesthetised at his vet visits and I am very thankful for that. However, the whole team at the Cat Clinic is amazing and very skilled and I haven't met a single vet that I didn't like.

  • 5/5 Christy y. 7 months ago on Google
    Rhett Marshall yet again thank you,🙏 from Jackson my current baby😸 Siamese ( 10 years old ) and me of course. You are an amazing Vet and person I have been seeing for more years than I can remember . This is him recouping from tooth extractions, poor little man.

  • 5/5 Chris Y. 3 years ago on Google
    I've been a regular here for years. They have consistently displayed a high level professionalism and empathy for my pets.

  • 5/5 Tarryn K. 11 months ago on Google
    All 3 of my fur-babies go here, wouldn’t go anywhere else. Marcus and Rhett are excellent, dealing with my senior cat and his specialist issues and my problem child cat who had a congenital hole in his soft palate until Rhett operated and fixed it under control. If you want experts in feline health, then here is where you need to take your cats!

  • 4/5 Kelly H. 9 months ago on Google
    Editing my review to add a couple more stars, as I've better experiences since then. Animal care is good, they just need to work on improving communication among the team, as there's been a few issues that they rectified. Despite this, everyone I've had contact with has been friendly and helpful

  • 5/5 Naser M. 1 year ago on Google
    I cannot express enough gratitude to the Cat Clinic and their exceptional team of veterinarians, especially Dr. Rhett and Dr. Nick, for their outstanding care and compassion towards my kitten, Pishi, during his challenging time. Pishi had the misfortune of fracturing all four of his legs after falling from the 6th floor, and the expertise and support provided by the Cat Clinic went above and beyond my expectations. From the moment I walked through the clinic doors, I felt a sense of warmth and dedication from the entire staff, thanks to all. Throughout the entire process, Dr. Rhett and Dr. Nick demonstrated exceptional communication skills. They took the time to thoroughly explain Pishi's condition, the treatment options available, and the potential outcomes. They patiently answered all my questions, ensuring that I fully understood the situation and the best course of action for Pishi's recovery. Thank you, Cat Clinic, for going above and beyond in caring for Pishi and providing him with a second chance at a healthy and happy life.

  • 5/5 Barbara T. 9 months ago on Google
    My furbabies mean everything to me...I won't go anywhere else. The staff are caring and friendly and the vets are the best. You want your furbabies in great hands this is the place to take them...they are truly cat people.

  • 5/5 Pia O. 7 months ago on Google
    They’re very caring and loving to Mia when she got spayed.

  • 5/5 Charmi-Lee Z. 4 months ago on Google
    I cannot say enough good things about this Clinic and its staff. They have always helped me with emergency pet appointments, treatment, and giving me the best advice, and even allowing me to complete a payment plan on a hefty bill. I had to put my boy down and they were so kind and understanding and made sure I was aware of the process. They sent me this card and it really meant so much to me

  • 5/5 Des S. 5 months ago on Google
    I had to use the servcies of the Cat clinic to euthanise my cat who was ill. The vet was very kind and empathic and gentle. I was greatly impressed by the care and comfort. I can only thank them from my heart for their care in this difficult time. An image of Puss when she was a kitten in 2009.

  • 2/5 Agnes V. 3 months ago on Google New
    I brought my cat in for an emergency x-ray procedure since he suddenly had trouble walking. Saw 3 vets there. First was an intake vet, Susan I think, she was ok. More thorough and asked questions. Second was same day after x-ray, over the phone, Amber, hard to tell, I guess she was ok. I was quoted $600 for the procedure but ended up having to pay over $800, due to the medication they prescribed, without consulting that it costs $200. 14 individual syringes, I only needed to use 3 before my cat was better. Also, she told me I may need CT scan as he might have slipped disc, and this is $4000, or a possibility of having to put my cat down. This was abit distressing. Luckily he was better within the week. Then had to bring my cat back in again at the end of that week, saw Luciano. Btw, neither of the vets ever introduce themselves. I had to check online, or check their names on the computer they were on in the examination room. With Luciano, I felt he was a bit blaze, like he wants us to get out of there quickly. He didn’t really say much, other than my cat has arthritis, which I already knew even before I brought my cat in and paid >$800 for X-ray, and meds I don’t really need. Nothing about slipped disc etc. I asked when will this $200 medication expire, as it’s just pure pain killer, he said oh we can keep them a while. Yes, but WHEN does it actually expire? He said oh they keep them awhile there. And if it does expire, the only ‘side effect’ is it won’t work. Oh great. So I paid $200 for meds that I used $30 worth, and I can keep them for indefinite time, but it might be rendered useless for my cat when I do need it, and of course by then I will need another prescription, where you’ll charge me another $200. And that 5 minute ‘consult’ cost $70, and it basically tells me nothing. So overall, disappointed. I thought cat clinic was supposed to be more a specialist. The only special is it’s especially expensive. Only reason for the 2 stars was they can accomodate me quickly for the X-ray examination.

  • 5/5 Pat B. 4 months ago on Google
    The admin and medical staff did a lovely job of looking after our cat. Communication was difficult from time to time, probably due to staff absences over New Year. Many thanks.

  • 5/5 Jessica U. 3 years ago on Google
    The Cat Clinic is the best choice for cat guardians who love their cats and care for their health. The staff and vets are friendly. It's suprisingly reasonably priced. It is easy to get appointments. Everytime I've had an appointment (for a specific health issue affecting my cat) the vets go above and beyond to give a little extra. For example, such as some dental health care tips. I highly recommend The Cat Clinic for your feiline friend.

  • 5/5 Albert Z. 3 years ago on Google
    Vets are great here. Cat playroom inside.

  • 5/5 Sharnay H. 3 years ago on Google
    Wouldn't hesitate to recommend The Cat Clinic. Friendly, caring, qualified staff and great hours. Someone is always there to help or give advice.

  • 5/5 Janey G. 3 years ago on Google
    The team at the Cat Clinic are the best ever. They really care about your pet and about you. Sadly today I had to have my kitten put to sleep and it was the most peaceful experience for her and comforting for me. The reception staff show so much empathy, the nurses were on hand to help me and the vet was simply amazing. I saw 3 vets for my kitten over the time I was there and I could not recommend them enough. If you want your cat cared for by professionals go to the Cat Clinic at Mount Gravatt.

  • 5/5 Gabriel F. 3 years ago on Google
    We took our senior cat Latte to the cat clinic when he was unwell. The staff were amazing particularly Sylvia who spent time explaining what was going on. She was very compassionate and knowledgeable and had Latte's best interest at heart the whole time. Amazing!!

  • 5/5 Jonathan C. 3 years ago on Google
    I've been bringing my 7 yr old Burmese here since he was a kitten. While he's never thrilled to be there, I've always been happy with the service and treatment provided by the staff there. Lots of parking, and great that there are no dogs.

  • 5/5 Sarboo 8. 3 years ago on Google
    Truly great people

  • 1/5 Angela B. 3 years ago on Google
    I usually don’t write bad reviews but this was really such an unpleasant experience! I called to book a microchip insertion and they’ve asked me if I wanted a health check as well for which I first said yes but then cancelled as it would be more than 200$ all together (I have 2 cats). Told microchip insertion is 45$. Went there and Vet Sylvia saw my cats-didn’t even look at them, examine or anything-just asked if I have any concerns and what are they eating. When she started the process she couldn’t get my cat which was hiding and basically expected me to do everything and to hold them(which I don’t mind) but one of the cats was so scared she said she needs to give him gas. I wasn’t too happy about that but I understand that. At the end they wanted to charge me with for the vet check and microchipping which I refused as she never examined the cats at all-I asked if she can at least then properly see them-she refused to do that. At the front desk they said they won’t charge me for the examination but they said I have to pay for the gas which is 90$ (I was never told that this is so costly). Ended up paying 198$. I don’t know how are the other vets there but Sylvia is definitely the worst vet I have met (and I have cats all my life) Other staff were fine and friendly. I am not coming back to this clinic and I won’t be recommending it to anyone-they weren’t clear about the costs and there was no apologies or anything like that about the whole thing (except for the girl at the front desk but nothing from the vet)

  • 5/5 Sue L. 3 years ago on Google
    Highly qualified vets have treated both my cats and the other staff are also excellent - very caring and component. I need to drive a reasonable distance but this specialist care is paramount for me and my cats. I have full confidence in the excellent service, love and care that all the staff give - without my cats being frightened by other animals/dogs.

  • 5/5 S C. 3 years ago on Google
    Always excellent.

  • 3/5 Dan D. 3 years ago on Google
    Vet's seem to have good knowledge and care, but bring you're credit card! $300 just for a routine blood test.

  • 5/5 Ally M. 3 years ago on Google
    I always seem to need to bring my cat in due to an injury which is already stressful however I am never left waiting for long for an appointment and the staff are always friendly and happy to help. They treat me and my pet with respect and kindness, and explain things well to me that I can understand the issue. The team is very good at communicating with me and providing me with updates and also checking in to see how my cat's injuries heal. It is clear to see that cats are valued and appreciated here.

  • 2/5 Julia B. 3 years ago on Google
    Not happy with the lack of communication about the cost of my cats treatment. The cost seemed excessive and I didn't find find out till leaving. All I knew was that the consult was $69 so when I was went to the front desk on departure, needless to say I was shocked when I was told I owed $350 (when all my cat had was a urinary track infection ). I was very dissappointed that I didn't get a heads up while I was in the room with the vet. Dissappointing experience overall. I should have stayed with my normal vet. Don't intend on going back. 🙁

  • 5/5 Chris W. 3 years ago on Google
    Great experience. Dr Yeow was fantastic to deal with!

  • 5/5 Kiko J. 3 years ago on Google
    Always lovely employees and caring Vets!

  • 5/5 trudie m. 3 years ago on Google
    Always wonderful service.

  • 5/5 Roland H. 3 years ago on Google
    Thank you for treating our Tessa for the emergency treatment today.

  • 5/5 Jenny H. 3 years ago on Google
    You know your cat is in experienced and caring hands

  • 5/5 Brina F. 3 years ago on Google
    Super friendly and knowledgeable staff who provide an excellent service to your fluffy loved ones.

  • 5/5 Sharon T. 3 years ago on Google
    Vets are amazing. Highly recommended

  • 5/5 Amelia De C. 3 years ago on Google
    Specialised attention, care and knowledge. Great staff! Happy cat = happy mumma!!

  • 3/5 Daniel G. 3 years ago on Google
    Not great for dogs. My puppy was there for 2 weeks at a cost of over $8000 nearly $9000 before any surgery required had been performed. Overpriced and under weight, In the total was for the 7 or 8 kittens and 3 adult Persian moggy's he had eaten, yet only gaining 2.3kg

  • 5/5 Brian H. 3 years ago on Google
    The best place to take your cat to

  • 4/5 Ornella O. 3 years ago on Google
    Clean and tidy reception areas and consult rooms. They are obviously taking extra care to protect customers during Covid. Reception staff are friendly and welcoming, vets are knowledgeable and they have a wide range of accessories and special diet options.

  • 5/5 Sharon H. 3 years ago on Google
    Very caring

  • 5/5 Netta P. 3 years ago on Google
    The Cat Doctors are thorough, caring and reassuring. They are keeping us updated, by phone, not only on our boy's condition but also on his mood and emotional demeanour. So happy to hear he is not crying nor does he seem worried. Just chillin in his cabin, so they must be soothing staff.

  • 5/5 chris s. 3 years ago on Google
    Very kind ppl . Never go anywhere else

  • 5/5 Kris A. 3 years ago on Google
    The Cat Clinic took our little girl in for an ultrasound and blood tests less than a day after our first call. Unfortunately we didn't get good news but the staff at the clinic were very supportive and caring, recommending a great at home vet for our baby's last days. Thank you for all your help and support. RIP Housie.

  • 5/5 Warren F. 3 years ago on Google
    Carnt praise them enough


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