1/5 Wayne H. 3 years ago on Google
DO
NOT
TRUST
THIS
CLINIC!
After
my
pet
was
ill
for
2
months
vomiting
intermittently,
and
receiving
treatment
from
another
vet
and
spending
thousands
without
result,
I
decided
to
use
the
cat
clinic.
After
informing
them
of
my
pets'
history,
they
assured
me
I
had
come
to
right
place,
as
they
are
specialists.
After
performing
2
ultrasounds
and
an
endoscopy,
I
was
advised
they
needed
to
perform
a
laparoscopic
surgery
to
take
a
biopsy
of
an
occlusion,
as
they
were
unable
to
do
so
with
the
endoscope
due
to
occlusion,
under
the
advice
that
it
was
better
to
do
this
whilst
under
anaesthetic,
so
as
not
to
subject
my
pet
to
another
anaesthetic.
What
they
did
not
inform
me,
was
that
he
needed
another
anaesthetic
anyway,
as
he
would
need
a
life
saving
surgery
to
remove
the
occlusion,
which
they
are
not
able
to
perform.
Following
the
unnecessary
surgery,
my
pet
was
not
given
appropriate
post
operative
care,
and
left
to
fend
for
himself
in
a
cage
over
night
and
over
the
weekend.
Not
once
was
I
informed
this
was
happening,
or
that
my
pet
had
removed
his
IV
therapy
every
day,
until
I
came
to
see
my
pet
and
was
advised
he
had
pulled
out
his
IV
therapy
sometime
between
10pm
and
6am
Sunday.No
mention
was
made
that
he
had
done
this
several
times
before
whilst
in
their
care.
In
the
5
days
whilst
in
their
care,
my
pet
was
dehydrated
and
close
to
death,
I
chose
to
discharge
my
pet
and
take
him
to
another
vet,
whom
performed
emergency
hydration
over
night,
and
referred
me
to
a
competent
Vet
practice
(BVSC)
whom
performed
his
inevitable
life
saving
surgery
the
next
day,
putting
my
pet
at
very
high
risk
of
not
surviving,
due
to
having
2
laparoscopic
surgeries
in
a
week,
when
he
was
already
starving
and
had
lost
weight
before
coming
to
the
Cat
clinic.
Whilst
in
the
care
of
the
cat
clinic,
he
lost
2
kg
and
was
vomiting
consistently
after
surgery.
Each
time
I
called
them,
they
would
say
he
is
bright
and
eating
and
drinking.
After
charging
me
over
$4000
I
received
my
pet
back
in
worse
condition
and
have
had
to
pay
another
$10000
for
his
inevitable
surgery
to
save
his
life.
His
insurance
is
now
exceeded
the
maximum
yearly
limit,
so
if
he
needs
further
care
it
will
be
at
our
own
expense.
I
made
a
complaint
to
the
cat
clinic,
and
asked
for
the
endoscopy
results
and
pictures,
I
received
only
ultrasound
pictures
and
no
response
to
my
complaint
after
2
weeks.
After
my
cat
was
voluntarily
discharged,
In
a
phone
call,
the
owner
admitted
that
a
few
times
a
week
there
is
no-one
in
the
clinic
to
care
for
animals
over
night,
If
you
want
a
competent
Vet
go
to
BVSC.