hmv image

hmv

Electronics store Book store Video game store Music store

👍👍 Love spending time in this store the vibes are always good, staff always amazing, service also so great, they even had the rare Taylor Swift cd i managed to cop. So glad hmv is back in Staines. People often mention staff, store, shop, selection, great, helpful, music, good,


Address

15/16, South Mall, Elmsleigh Shopping Centre, Staines TW18 4QB, United Kingdom

Website

hmv.com

Contact

+44 843 221 0326

Price rating

$$ $$

Rating on Google Maps

4.20 (585 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5:30 pm
  • Sunday: 10:30 am to 4:30 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: staff (13) store (11) shop (10) selection (8) great (7) helpful (7) music (7) good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Victoria W. 1 year ago on Google
    This is our new favourite store and a great much needed addition to staines Town centre..... The re-vamp is fabulous and all of the staff are mega helpful. We still like physical copies of our favourite films and some music (hate having to rely on whatever platform has a certain film at a certain time)... Also you cannot beat browsing in a shop and actually holding an item in your hand, buying it and enjoying that whole shopping experience. Let's get the high street back on track and enjoy the interaction, community and social aspect of getting out and about instead of staring at our phones, clicking a button and waiting for the doorbell to ring..... it's worth the extra couple of pounds in some cases to have these shops and people employed in them! 🤗🙏❤
    1 person found this review helpful 👍

  • 5/5 D N. 1 year ago on Google
    Went to Staines HMV on Sunday 18th December looking for Christmas gifts/ ideas.. Was pleasantly surprised!! I left with more than 1 item and I could of left with the whole store especially anime section🤭 All really friendly and helpful staff especially Ash, she asked me what I was looking for which was a great question!!! I had an idea but at the same time didn't have a clue so she helped guide me to what I was looking for and it was much appreciated 🙏 All round great store😄 Thank you!!
    1 person found this review helpful 👍

  • 5/5 Avel A. 1 year ago on Google
    Love spending time in this store the vibes are always good, staff always amazing, service also so great, they even had the rare Taylor Swift cd i managed to cop. So glad hmv is back in Staines.
    1 person found this review helpful 👍

  • 5/5 Stephen C. 1 year ago on Google
    great to have hmv back in staines. pretty good selection of CDs, vinyl, dvds, t-shirts, action figures etc. nice staff, and some regular staff left from the old hmv..

  • 5/5 Hessan “Kingdomheartsvault101” z. 1 year ago on Google
    I like to thank Maria for all the help she gave me. Connor as well for answering all my questions. Thank you so much guys!

  • 5/5 BlockVids & M. 1 year ago on Google
    great to see your new store now open, it looks really good!

  • 4/5 Zakria Latif S. 1 year ago on Google
    Great selection but some prices are higher than you'd expect but customer service is excellent

  • 5/5 DONALD G. 1 year ago on Google
    Very helpful staff in the Staines HMV. Now in convenient location in shopping mall in Elmsliegh shopping centre.

  • 5/5 Lesley M. 1 year ago on Google
    Very helpfull staff but not as much stock since they moved

  • 5/5 Steve C. 2 years ago on Google
    I love this shop. Plenty of choice for all genres of music either on CD or Vinyl. Loads of tee shirts and merchandise. Very helpful too.

  • 2/5 Terry C. 1 year ago on Google
    It can't make up its mind if it's a music shop or toy shop So now on buy cd on line from Other supplies man in music area upstairs a bit snappy

  • 3/5 Xotiic P. 1 year ago on Google
    The menus were boring and the meat was bland and dry but good service

  • 5/5 Jamie W. 6 months ago on Google
    I visited this branch of HMV Sunday 12th November. I was looking for a Vinyl album. I enquired at the upstairs Music counter. The young lady at the till looked up the items on her screen and proceeded to look for them. She spent a lot of time looking and I decided to help her look as well. They were very elusive. After what felt like forever but was probably about 10-15 minutes she found a copy of one of the items. It wasn't where it was meant to be and had the added difficulty of having a tiny spine that was hard to see or read. I'd like to thank her for her effort and perseverance she is a credit to your store. So thank you Jess.

  • 1/5 marco b. 6 months ago on Google
    I just visited the store to buy a couple CDs. My visit was miserable because of the lifeless staff that are unfortunately in the building. They are very unhappy and unhelpful. Get some staff that smile and like to help customers shop, rather than make you feel unwelcome.

  • 5/5 Natasha W. 10 months ago on Google
    Great shop! I could spend all day up on the music floor browsing the records!

  • 4/5 A L. 8 months ago on Google
    Great store. Always worth a visit.

  • 5/5 bobby o. 6 months ago on Google
    I got a really nice shirt from this shop

  • 5/5 Steven S. 2 years ago on Google
    Love Hmv for TV box sets and everything else. Do not get shops like this anymore better than online.

  • 4/5 Ashley J. 2 years ago on Google
    Fab selection, which permitted me to own the most obscure thing I've ever 'needed' to own: I never knew I needed to hear Rick Vito, covering Jeremy Spencer's covering of Elmore James, with not only Mick Fleetwood on drums, but (captain) Kirk Hammet on lead guitar, whilst featuring Jeremy Spencer also playing.... small things...💙😜💙😜💙

  • 4/5 Jessica C. 2 years ago on Google
    Friendly staff, sometimes selection of stuff isnt the best but always something there.

  • 5/5 James A. 2 years ago on Google
    A well laid out store containing a good selection of CDs, DVD's and other items. The staff are very helpful and it was a pleasure to shop there

  • 5/5 gabbie_summer 2 years ago on Google
    really good but i was wandering if you guys are still open since it said you were permanently closed on google

  • 5/5 avocado d. 2 years ago on Google
    An amazing shop for all your geeky needs. They didn't have pokemon cards though, which is a disappointment.

  • 3/5 Simon C. 2 years ago on Google
    Parts of HMV are yesterday such as DVDs for movies. Parts of HMV are two such as the return of vinyl -over twice as expensive as CDs. Parts of HMV are on point such as the t shirts and how they have all sorts for what is trending, even Batman door mats.

  • 5/5 Patricia K. 2 years ago on Google
    Lots to chose from in dvds and Music. All staff friendly and very helpful.. I always call in when in Stains, as there is always something new to look at.

  • 5/5 Richard C. 2 years ago on Google
    We stoped over near Staines-Upon-Thames so made a beeline for the shopping centre. I popped into HMV to pick up a album, great to see vinyl records making a comeback. Good selection of vinyl records.

  • 5/5 Sanderly J. 2 years ago on Google
    Great store. Nuce vynil selection

  • 5/5 Rita R. 2 years ago on Google
    Although it's sad to see HMV at reduced capacity the staff are always helpful, nothing to much trouble for them. Well done.

  • 4/5 colin l. 2 years ago on Google
    Strange to be buying LP's again after all those years of CD's, good selection

  • 5/5 Fit & B. 2 years ago on Google
    Great atmosphere, really enjoyed spending time in a real shop, being able to see things on shelfs again!

  • 4/5 neil r. 2 years ago on Google
    Fighting for survival in the battle with on line shopping. HMV have everything music films games clothes collectables etc. The range in store is immense with so many bargains and cut price deals you cannot want more! So go on in you'll be surprised by their prices. Support HMV - it makes sense.

  • 5/5 Ian L. 2 years ago on Google
    Love HMV. I still believe in buying and actually owning a movie or music. Looking forward to it coming back to Oxford. I rip my albums I buy into flac format and save them to my phone. Use Rocket Player to play them. It sounds amazing, so much better than any streaming app.

  • 5/5 Mike D. 2 years ago on Google
    For all who haven't got a CD player in your car. You can transfer to USB.


Call +44 843 221 0326 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ On-site services
    • ✗ Online estimates
    • ✓️ In-store shopping

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