Do not -- under any circumstance -- bring your child here. This facility is nothing short of false imprisonment, and the communication is atrocious to the point of being non-existent. My minor daughter was voluntarily committed, but after her telling me how aggressive the staff are towards adolescences, not being fed meals for THREE DAYS (they gave her snacks like funsize M&Ms in lieu of meals because she didn't want sauce on her food and they wouldn't accommodate her), and doubling the dosage on her medications to the point where she was sedated beyond belief, I requested a discharge. Two days after requesting the discharge, I called the facility and was told that they issued a P.E.C., without ever having notified me or my wife. After I was told that, I called the facility 28 times to speak to the attending physicians or the Patient Advocate, but no one ever returned my calls. Finally after imploring the Coroner's Office to assist, they reached out to the facility and made them call me back. The first time I heard from ANY physician was today, 7 days after my daughter's admittance, and only because they were pressured by the Coroner's Office. The NP who issued the P.E.C. *laughed* at me when I told her my daughter was sedated, she blamed my daughter and said it was her fault she wasn't eating, and threatened to call Child Protective Services on me when I said I do not consent to them giving her their increased medication dosages that they ordered. My daughter is still imprisoned here. I have filed a complaint with the LA Dept of Health, LA Board of Medical Examiners, and my health insurance is also filing a negligence report on this facility. I am going to continue filing as many complaints as possible with any medical association that I can. If I could give less than 1 star, I would. Heed all of the warnings in the reviews posted here. Do not trust this facility.

I went here when I was 16, I was really struggling with my mental health. Not only was I told that my s/a was my fault, but I was also told that this place isn’t here to help us. It’s here to show us what it would be like for us if we continue to go down the path we were going down. It’s basically a jail. Some of the techs were good, the others had horrible attitudes and made you wanna Kermit even more.100% would never recommend putting your children in this place. This place gave me more trauma than I already had. The only good part was the lady who gave out our medicine on the adolescent unit. She was the kindest soul who cared about everyone.

Was called multiple slurs by the staff, locked in a room for 8+ hours a day, and they made me quit all my meds. There is absolutely no therapy, unless you consider coloring therapy. Additionally, they wouldn't let me have any of the clothes i brought until I had been there for 4 days and they yelled at me for using a comb.

Do not send your children to this place if you value their health and progress. The staff gave me false information regarding my family's situation. I do not have much experience with such facilities and protocol, so I depended on their professional guidance. That was a mistake. I will research how to report my experience to the state. Immediately! Update: I will put in writing my complaint to the Louisiana Department of Health. ( Health Standards)

I went in on January 11th 2023 my name is Rachel Vining. I had a seizure in my room on the 12th. I don't experience loss of consciousness when I have a seizure. So I could hear everything that was said. A nurse named Rachel kept telling me to "get up off the floor". I couldn't control my body and couldn't get up. She kept yelling at me to "get up" and grabbing my arm. Finally I stopped seizing and finally was able to get up but I find that was unprofessional to demand for me to get up while I had no control over my body.

Still on COVID lockdowns! Will not let you see family members (even children) this is Oct of 22. Everything else is open. Doctors are completely unavailable and without reason. Horrid, rude, and uncaring.

I am a nurse at Vermilion and I have enjoyed getting experience working in psych. Administration truly cares about its patients and strives to create a safe environment for patients as well as employees. I feel like my co-workers truly care about their patients and it is a nice change of pace from other places that consider patients just as numbers. I am given an opportunity to take my time to care for patients which was my complaint at my other job. If any nurse is looking to try psych, this is a place that you are able to really learn and understand all the dynamics of working in this field.

This place is not recommended if your child needs help. They treat them as a prisoner and they come home worst than they went in. Communication is horrible takes forever to get in touch with someone and when you do they transfer you all around until you have to leave a voicemail that no one ever calls back. The 72 hour hold is a lie do not believe that. They have your child sleeping on the floor on a mattress bc they are overbooked and puts them in harms way. If I could go lower than a one star I would. Think twice before putting your loved ones in there.

There are wonderful staff members and staff who need a lesson in kindness. The Nurse Practitioner Dr. Julie told my roommate (who had every right to leave of her own accord because she had been there more than 72 hours) that her 72 hours had been revoked and they were keeping her for 15 more days. I don't know if this is true but I hope she comes out soon because if it is true then that is against the law. The way they run that place is very disjointed. There is NO communication between departments. When I went it was to get my meds straightened out and (or so I thought ) to get intensive counseling. There was NO counseling whatsoever. Furthermore, my Social Worker called my husband to talk about my case instead of making it a conference call with me included. This makes no sense.There were a couple of slip and falls and the staff did nothing for them. They told them there was nothing wrong with them.They need non-slip mats or something in the showers because they are all tile and very slippery going in and coming out. If I ever need another stay at a place like this I will NOT be staying here again. I was supposed to get an exit survey and didn't get one so I put my survey down here. Shout-out to Ms. G and Mr. A. The hardest workers there. Please note that just because we have mental health problems doesn't mean we're stupid. I know they were monitoring my conversations. I would really like to know why. That is an invasion of privacy. Plus they lie to their patients. I would like to thank the following people for making my stay there more pleasant. Nurse Ms. K, Ms. G, Ms. J, Mrs. J, Ms. A, Mr. A, Ms. M, Ms. D, Ms.C, Ms. C intern, and Mr. W. Thank you so much and God Bless you all.

Working at Vermilion Behavioral Health Systems has continued to be a great experience. The staff members work as a team that is truly committed to the enhancement of our patient's lives. I've met countless members who are willing to answer me in detail with any questions I may have and to care for patients with sincerity. Overall, I see the continued efforts of administration to open up new opportunities for patients as in opening new programs for the facility and many other ideas for daily care and I continue to enjoy working in this environment.

I have been an employee of Acadia Vermilion for a total of 3 years and love working here. Giving these clients love and care is the best part of my week. The new administration is doing so much to improve the hospital and results are happening every day. Thank you for allowing me to be a part of all of it! ❤️

I’m going to be completely honest and unbiased in my review. I was a patient here for 2-3 months, due to the fact that I had no where to go, staff is great and supportive and exponentially better than cypress grove, or Brentwood. To anyone looking to admit your child to a psychiatric facility this is the one you want. I owe everything to miss ellie, mr. David, mr. Jacoby, And especially Mr. Dylan. These 4 techs single handedly made my stay 4x better, and they all handled my situation with the best of there abilities. These Members of your staff I listed need praise. And I forgot to mention Mr. Scott. Hats off to all of you, I hope all of your life’s are going as good as mine. The photo linked below are all the meaningful messages from the techs wishing me good fortune in the future!!

i was involuntarily admitted to vermillion two years ago after a suicide attempt, as i was 17 at the time, and i really have to say this facility is terrible. there was only two nurses that genuinely cared about the wellbeings of the kids here. there was a 13 year old girl with special needs who screamed and cried asking for the therapist (the therapist was NEVER in her office) and she got manhandled by the male nurses and forced her into her bed, giving her a shot the kids called "booty juice" to calm her down. mind you, mass majority of the children in this institute were admitted for suicidal thoughts, attempts, depression, or self harm. if you needed to talk to someone, you'd have to wait until you were scheduled to talk to your doctor to be put on a new medication. the same 13 year old was viciously talked about by the nurses during cafeteria time and when i spoke up about it i was told i was hearing things. on top of all of this, you're locked in your room half of the day. wake up at 7, get your vitals checked, eat breakfast, recreational therapy which was literally just coloring, go to the day room (plastic chairs, all pushed closely to each other) for hours until lunch, after lunch is nap time (for HOURS), back to the day room until dinner, and even after you just stay in the day room until its your turn to shower, and then its bedtime. if you are considering bringing your child to this facility and you genuinely care about their mental health, this is not the place. this would be an AMAZING place for delinquents as a punishment. a suicidal child shouldn't feel like they are getting punished for being tired. the ONLY good things i have to say about this place is the food was great, the cafeteria workers were genuinely the sweetest people ever, made me feel like an actual person rather than a broken one, and also the other patients. the kids in this place helped me more than anything.

This was a good experience for me. Some of the staff is good some is bad. Mrs Ellie is one of the best techs I’ve encountered and she really made my experience there great. Shout out to her. Overall I feel like this isn’t 5 stars because of certain things like cleanliness and certain showers not working but bedsides that this place helped me.

Recently returned to work here. There is a new leadership team and they are committed to providing exceptional care. Positive changes in working environment and in patient care. Excited about the possibilities of the future.

from a teens prospective THIS PLACE WAS ABSOLUTELY AMAZINGGGGGGG i was admitted on october 12 and discharged on the 26th, let me tell u those two weeks WERE AMAZING. i was in the north unit and the techs were the best, ESPECIALLY MR DAVID AND MS HAILEY. also, the food was so damn good, i didnt have to pick through it or anything, i always cleaned my plate. they dont make u do schoolwork or anything like some other hospitals would, and they GENUINELY care about u. plus it was super fun bc all we did all day was color, group, eat, and watch tv all day. this place is 100 TIMES BETTER THAN BRENTWOOD OR CYPRESS GROVE. pls send ur adolescents here instead of anywhere else, its literally amazing. -haleigh :)

I would not recommend this place for your child. My child was sent here after being involuntarily admitted. I understand privacy concerns, but this place has such a lack of communication that they apparently can’t even communicate with each other. My 12 year old who in the words of the doctor assigned to him is “very child-like” was put into a choke hold by a 15 year old one morning and it was never reported to me until he told me about it himself. When I called the nurse to ask about it, she hadn’t even heard of this happening because the techs never reported it to her! After it was reported, I was told the older boy was “just playing.” My child was not under the impression he was playing. Harassment isn’t defined by its intent, it is defined by its impact. Besides that, my child informed me that the floor techs assigned to watch them were cursing at the kids. If a child is sent there for help and rehabilitation, why would you curse at them and treat them badly? I’m giving 3 stars because their receptionist Monica was so nice and the social worker Bethany was great as well and my son did like the doctor who treated him. Hopefully we will not need services like this again but if we ever do, I’ll make sure he goes to a place more suited to children.

I am leaving one star to post this review. My 14 yr old has had multiple hospitalizations. Upon her admission i requested long term. She is a danger to herself and needs more help than she can get at home. Had the family meeting. Social worker said they were looking into long term. I repeated she could not be released because of the dangers. I also called and told them she was not to dial the phone on her own. I was told it would be in her file and that they would dial out for her. That she could only call me or her grandma. Well they apparently didnt document anything because she was still allowed to call out. And when they finally were dialing the phone for her. They informed her grandma that i told them she was not allowed to talk to her. We live 3 hours away. I get a phone call the day of her discharge and am told if i do not pick her up today they will be filing abandonment charges with DCFS ( CHILD PROTECTION) . i had a full blown panic attack because she breaks out the house. Snuck a man in the house ( he is 18) while i was aasleep .Took the deadbolt out of the door. Climbed out the kitchen window. In oct she ran away and walked up the bridge and told officers when they found her she was gonna jump. She also self harms. 3 years of this behavior. I was absolutely mortified because here i am trying to get her long term care and i am being threatened with child abandonment charges. I had to threaten to sue if she got hurt after she was released for them to take me seriously. Not only that they are supposed to give notice before discharge which i NEVER received until the day she was discharged. And they have my address on file. I will be putting in her paperwork to NEVER send her there again. And i will also be informing magellan about this incident. 10 mins after i told them i would sue they called and said sorry for the misinformation. That lady was very nice the other had absolutely no compassion. There is almost no communication Between the staff. It was a horrible experience . i dont feel they should work with children or anyone with a mental health issue . i understand that they are probably u derstaffed and overworkeId. But thIs was absolutely ridiculous.I will not be recommending this facility to ANYONE .