This hotel has no public transport directly to the CBD, and the rooms lack windows, which I find claustrophobic. Additionally, the hallway had an unpleasant odor. The hotel has no breakfast. The 'King-sized' bed appeared to be two single bed mattresses, resulting in an uneven sleeping surface. The Netflix they advertised is not working.

lovely stay, just super rude receptionist in the AM hours, honestly felt like crying because of how hostile she was and the looks she gave me. otherwise it was nice and clean, cute little studio rooms with a comfy bed

Lovely little apartments. The rooms are very clean and comfortable. The king size bed was wonderful! It was nice to have a bathroom I could move around in and the shower was excellent. We stayed for a couple of nights as we were attending a conference close by. There are some take away shops and a mini grocery store across the street. Highpoint shopping center is quite close too.

I found the customer service provided by Lakshay was great, I initially had issues with the room however he went above and beyond to ensure a comfortable stay. Thanks again mate, appreciate it.

The studio is really spacious. Its within walking distance to 2 different tram stations (to the city). There were only two negative points: they simply forgot to look after our room and the safe wasnt working in the beginning.

Amazing. They truly make you feel at home here. The two owners are so lovely, they go above and beyond for any of your needs. Not to mention the cleaners as well, so kind and caring. 10/10 recommend

Friendly staff at reception had organised a key for after hours check in. housekeeping left me a pretty clean room to come into for isolation. Anything I needed was tended to during isolation on the dedicated floor and my stay before I began that dreaded 14 days. Cannot speak for other facilities in hotel but my room was very spacious, comfortable, climate controlled and had a small balcony where I saw minuscule parcels of the outside world. Which actually reads as completenprivacy if you want to stay there for that romantic getaway. Staff were amazing

Great spot for access to highpoint and the city. Hotel is great. Access point to the carpark is horrible and expect an extra sneaky charge to utilise the car park

The pillows are hard and high pile, and the bed isn't very comfortable. The room is clean, and the bathroom is modern.

Stay here many times worth every cent. Very clean and great staff. Comfortable beds

A Blissful Retreat at Quest Hotel Maribyrnong, Melbourne close to the airport (MEL) I recently had the pleasure of staying at Quest Hotel in Maribyrnong, Melbourne, and it was an unforgettable experience from start to finish. The hotel's serene ambiance, impeccable service, and prime location made my trip an absolute delight. Upon arrival, I was warmly welcomed by the friendly staff, whose genuine smiles instantly put me at ease. Throughout my stay, the staff's attentiveness and dedication to guest satisfaction were evident, making me feel like a valued guest every step of the way. The rooms at Quest Hotel Maribyrnong were ok, and self sustained with everything you need, like serviced apartments, with spacious and elegant design, my room boasted buildings views of the scenic surroundings. It was a pleasure to wake up to such picturesque landscapes each morning. The plush bedding and modern amenities ensured a restful night's sleep, leaving me feeling rejuvenated and ready to explore Melbourne's treasures. One aspect that stood out during my stay was the huge shopping centre called highpoint. From the carefully curated decor to the thoughtful amenities provided, every element added to the overall ambiance of comfort. I appreciated the little touches like the complimentary toiletries, washing powered, etc , which made me feel home and cared for. The hotel's location was perfect for me, as it allowed easy access to Melbourne's vibrant city life while providing a peaceful retreat from the bustling streets. It was a pleasure to explore the nearby attractions like highpoint shopping centre knowing that I had a welcoming haven to return to at the end of each day. Quest Hotel Maribyrnong boasts fantastic facilities that cater to all guests' needs. Good fitness centre allowed me to maintain my workout routine, ensuring I stayed active and energized during my stay, offering good views of the city's skyline. from the balcony, I found myself spending leisurely evenings on the balcony. In conclusion, my recent stay at Quest Hotel Maribyrnong in Melbourne was an absolute delight. The combination of excellent service, inviting accommodations, and a perfect location made it an unforgettable experience. Please see photos for more details.

Visited for a course Easy parking Good food and well set up venue Easy to get to

Does what it says in the tin. Clean rooms, great staff, convenient for airport & western Melbourne site visits

I didn't stay but I installed brand new carpert, I've been install alot of brand new carpert in many different quest hotels, and this one is right up there with many of the quest hotels I've done

I stayed here for 2 nights. I have disabilities, so I thought that Quest would be disability friendly because they have accessible rooms. I could not have been more wrong. When I arrived to check in, I was absolutely shocked to be asked for a $200 bond up front. I booked 4 weeks in advance and not once during any conversations or emails, did any of the staff mention a $200 bond! The only thing the Quest website says regarding a bond is; 'Is a security bond required? If paying by cash, a security bond for at least the first night will be required upon arrival. This amount may vary, so please check with your Quest property.' I didn't pay by cash but was still expected to pay the bond. Despite being nearly in tears and clearly distraught, the receptionist was unempathetic and her tone was very direct. She looked at me with a cold unemotional look on her face, as if to say 'too bad, cough up or don't check in'. It was horrible. I ended up reaching into my savings to get the money but burst into tears once I was in my room. I wasn't given any information on internet, local amenities or anything. I've been to caravan parks that offered better for half the price per night. The room was decent and clean but clearly used, as there were marks on the walls and only 2 large curtains that didn't block out all the light because it didn't completely cover all the windows. I read that most rooms come with Foxtel but I only had access to free to air tv. Everything else required log in details. I was on the second floor and the phone reception was so bad that I had to leave my room just to make a phone call. To top it all off, at about 8pm on Saturday night, the fire alarm went off and we all had to evacuate. We all stood out in the cold for over an hour, before a fire fighter explained that the sprinkler system was faulty on one of the upper floors and someone would fix it within the hour. However, when I checked out the next morning and asked about compensation for the shock, fear and inconvenience caused by the evacuation, the receptionist said there was no fire and blamed it on the residential apartments next door. I will be following this up with management in the coming days. All in all, I will never stay there again. You couldn't pay me to stay there again. The staff are clearly not trained on how to treat people with disabilities, they lack empathy and care and the rooms were definitely not on par with the price per night. Edit: The response given is extremely poor. It's 'sorry, but...' They clearly did not understand the issues I had at all and shifted all the blame on to other people. No accountability at all.

$400 stay for one night Love the smart Tv internet can watch YouTube netflix. Pillow are too big most some lights don’t turn on tooth brush would be nice if provided the fridge was very noisey. Overall it wasn’t bad

People very pleasant and helpful. Rooms are clean.

A good stay but the hotel site we used was misleading Parking is not free as listed under facilities

Very clean, great views depending on what room you're in

Amand or Amanda I think his name was, was quite rude on the phone after I asked for the wifi password. Wish I hadve stayed at the backpackers.

What a fantastic hotel. From the moment we arrived to the second we left we were made to feel extremely welcomed Nd it was perfect for our one night stay. The bathroom was just lovely with a big shower. The bed was comfortable and the room was equipped with modern technology including electric blackout blinds. The hotel building is stunning, I don’t need to say anything more as the photos will speak a thousand words. The best hotel I have stayed in for service and feeling welcome, as well as the decor. An all round winner. I want to go back. Loved it. Thank you

Didnt get $200 bond back for someone having smoke in room, even though the room didn't smell of smoke at all. Appart from that, great hotel, smart TVs, USB ports in bed head, great size shower.. even had a washer and dryer.

This place was great! Room was very spacious, lots of places walking distance to eat and shop. I would stay here again for sure.

Stayed here often when I come to Melbourne and always had a good stay, I just wanted to leave a review to thank John for his exceptional customer service on my most recent visit. Cheers.

Not overly happy, no fresh towels or room clean for a 3 day stay, extra unexplained charges on our credit card after we had returned home. Disapointing after so many other good reviews

Disgusting locked out of my room all my belongings no one would let me access them

Very poor experience. Would not recommend. Be prepared to be put in a room that looks nothing like the rooms in the photos.

Best place with all the amenities, places to eat around, near to public transportation as well. All in one. Good service. I enjoyed my stay here.