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Frequently mentioned in reviews: room (24) parking (15) stay (14) rooms (14) staff (12) park (12) reception (10) bedroom (10) nice (10) needed (10)
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  • 1/5 Daniella C. 1 year ago on Google
    Bed Bugs! yes when I checked out I had only I few bites on my body. I told staff and they were not surprised! yes I sent an update a day later with more bites and the inflammation was wild. it takes days for bite to show. it's definitely bed bites. all the bites are cluster of three. I am very having a bad reaction. most people won't show a bite until they have left your hotel. and sadly that's how you will get away with it!
    1 person found this review helpful 👍

  • 3/5 Kelly B. 4 months ago on Google
    Need to emphasize that the service at reception was amazing, and the room was pretty however a little dated. The Cafe they use for breakfasts is walking distance and lovely. My main and only grievance is with the parking garage, it's shared with the residential part of the building and a nightmare. It was the worst I've ever experienced while on a business trip to Melbourne.
    1 person found this review helpful 👍

  • 1/5 Ryan C. 1 year ago on Google
    Room felt like it had never been cleaned properly. My partner and I got destroyed by BEDBUGS BADLY.... when ask for some sort of compensation they found every excuse not to. If you are thinking of staying here think twice absolutely discusting place to stay
    1 person found this review helpful 👍

  • 4/5 Dadang U. 1 year ago on Google
    We rented a two bedroom apartment for 6 nights and the kids were excited. The rooms were surprisingly big and we appreciated the two full bathrooms. The full kitchen was also handy. We wished we had the chance to dip in the pool but it was super cold on the rooftop. Room service team was super helpful although we opted not to ask them daily because of some Covid fears. The receptionist was not that friendly, though, hence the four stars.
    1 person found this review helpful 👍

  • 2/5 Damien Y. 1 year ago on Google
    Cons. We stayed in a 2 bedroom unit. The unit was very noisy with road noise (until about 10pm) as there was a major road underneath and live music could be heard at night. We raised this issue to the staff and they were very nice but as the hotel occupied only the first 3 levels of the building there was no escape. Also, we were told we were in the quietest 2 bedroom unit. Pros. If it wasn't for the friendly staff and the good entertainment and pool area on level 19, I would have given one star. Takeaway. I wouldn't recommend for anyone who is a light sleeper especially people who need a 2 bedroom unit. I paid much more than the Quest Docklands 2 bedroom unit I stayed at the beginning of the week which I enjoyed more. I didn't read the TripAdvisor reviews which is how I got caught out.

  • 4/5 Robert James L. 1 year ago on Google
    Hotel is good. Check in is great someone is available even after 5pm. The room is clean and neat. My only issue on the room is there is a whistling wind noise you can hear from the room. Some reviews says issues on parking but it was easy for me. Just follow the directions on the printout.

  • 3/5 Tanya P. 1 year ago on Google
    I want to be fair. But this place is pretty dirty. The corridors have ground in food on the floors. There was hair in the shower, when we arrived. I know management tells you to report it but the reception person was rude. There are so many rules. Fines if you don't hand back the cards. Strict parking rules. Fines if you check out late. It is in an convenient position.

  • 5/5 Kel F. 1 year ago on Google
    Great room, beautiful pool, good location, friendly staff and reasonable parking options, however best suits smaller cars as bays are quite tight

  • 5/5 Mister S. 1 year ago on Google
    During booking I asked to face towards Kensington. I didn't realise they had such an amazing one that they gave me. Then raining they offer an umbrella. Little things show they care. But they really do. Kinda sad to go home. Next time I want to go for longer

  • 5/5 Diem T. 10 months ago on Google
    We had a day planned for wandering about Melbourne, but needed a place to store our expensive bikes. The staff were more than happy to accommodate by securing our car and bikes while we were out - even for us AFTER check out! The room was great - we had a complimentary upgrade for our honeymoon. Bed was very comfortable and everything you need in a self contained apartment was all provided.

  • 5/5 Kelsey B. 10 months ago on Google
    My partner and I stayed here for two nights. Staff couldn’t have been more helpful with anything we needed. Price was incredibly reasonable. Room was lovely and clean. Parking at hotel for additional cost (again, reasonably priced). Location was convenient with tram stop just across the road for easy travel further into the city. Highly recommend staying at Quest Flemington Central if you’re looking for somewhere to stay in Melbourne.

  • 5/5 Kat A. 11 months ago on Google
    I stayed here for 4 nights. I wasn’t expecting the room to be soo nice! I stayed in 1006 - looks brand new and the styling is stunning - I didn’t want to get into the bed and mess up the bedding as it looked like a master piece! Everything has been well placed and styled like out of a magazine. Front desk staff both on check in and when I asked a question during my stay were super friendly and welcoming, genuinely nice. Absolutely recommend and will come back when I need to be in this area again. I did a video walk through, but doesn’t capture how nice the styling was.

  • 5/5 Shermil A. 9 months ago on Google
    Truly amazing, the place is a must stay experience. Make sure you visit the pool and enjoy the view of Melbourne. Just truly amazing

  • 4/5 Kon V. 1 year ago on Google
    We stayed here because we were attending a music festival at Flemington Racecourse. Rooms were very nice, clean, spacious. Service was good. Price wasn't to bad, maybe a little high but was happy to pay because of the convenience to the event.

  • 5/5 Pi Chu Man �. 10 months ago on Google
    Like the restaurant inside the hotel have nice lady staff after 8pm close after arrive late but got into she help a lot. The ceiling lights don’t turn on most of them some people may leave it on which run out of life.

  • 5/5 Alan 1 year ago on Google
    Went to an event at the showgrounds, walking distance. Great room and everything needed was provided. Definitely will book again. Only complaint would be the tight carpark area. You almost have to be driving a mini to be able to drive around the carpark. I saw lots of marks on every post in the carpark. Either lots of bad drivers or everyone has a mini or buggy. Lol.

  • 5/5 A D. 10 months ago on Google
    Very nice apartments, comfy rooms and bed. Only $25/$30 uber ride to the city. Close to shops and tavern. Roof top views of city and Flemington race track.

  • 5/5 Carolyn H. 5 months ago on Google
    Great room for an overnight stay attending a wedding nearby.Great secure parking.Comfy bed. Got a good view of Flemington Racecourse straight even though only being on 2nd floor. Only gripe was, no tissue box provided which is unusual as everywhere we've used has them.

  • 4/5 Kevin F. 6 months ago on Google
    Three day stayover for work. Rooms are spacious and have everything you need. Colour scheme is a little weird, but maybe that's my tastes. Staff are efficient and friendly. The local area is at the lower end of the socio-economic scale, so there are a few dodgy characters around but nothing to really worry about. Dining is a 10 minute walk away where you'll find a great variety of restaurants and at least 4 pubs. If you prefer to drink in your room, bottle shops are plentiful also.

  • 2/5 Charlie L. 6 months ago on Google
    I stayed at this hotel for a week. Room 324 is a two bedroom on the corner of two main roads and a round about. Absolutely fine if you have double glazed windows. Which Quest does, however all seals and doors are old with air coming through so you hear all the traffic/ police/ motorbikes.. not great when you want some respite. Some of the service was lovely.. However, they don’t communicate with each other. We were given another room on the 10th floor and told we could move in the next day. 9 o’clock that night, about to go to bed, I get a call saying can you go now as guests are arriving tonight on the 3rd floor. So we pack, move to the 10th floor, settle in and sleep. I have a chronic fatigue illness, which is why I was there with a support worker to get respite…so asking me at 9 o’clock to change rooms and pack was not ideal for my condition by also just contradictory and strange. We moved.. we would rather just sleep at some point. The next day on the 10th floor, there is a door out to the balcony in the master bedroom. It’s starts slamming and opening with the wind, even though it’s locked. We realise the Wi-Fi doesn’t work and the phone doesn’t connect to downstairs- In case of an emergency we needed it to work. I went down and asked reception if maintenance could fix any of this, and was told they would do it the next day at 9 o’clock in the morning. At this point, I’ve been there for half my stay. I get back from an appointment at 10:30am the next morning and the balcony door is opening and closing, the Internet is still not working and the phone is disconnected. I have to go down to reception again remind them that maintenance hasn’t been done yet..it’s my last day here now. . …..,,

  • 5/5 Mathew 5 months ago on Google
    My partner and I stayed here for two nights. Staff couldn’t have been more helpful with anything we needed. Price was incredibly reasonable. Room was lovely and clean. Parking at hotel for additional cost (again,

  • 3/5 Priscilla T. 3 months ago on Google New
    Misleading information in several travel agency sites of hotel offering free parking , but actually being charged with $20 per day in a very tight car park. If we knew the parking was not free we would have chosen CBD location and now we had to pay extra for both hotel and CBD parking. Staff is polite and friendly but it’s quite confusing with the room cleaning service without providing clear information. Room cleaning is not provided everyday and there’s designated schedule for that. When we called the reception they said room cleaning will be provided by Friday but no one showed up for cleaning at the end of night. We had to go down to reception and take the essentials. There is no ventilation in the room so good luck if you are taking a number two, shower is quite weak too. Good side is the room is cozy and there’s a heated pool with nice view.

  • 3/5 Phoenix M. 4 months ago on Google
    Staff are friendly and as helpful as they were able. The rooms were very cute with lots of little treasures to see however the insulation in walls and floor is not sound proof so I wouldn't recommend for light sleepers.

  • 1/5 Maddison A. 2 years ago on Google
    The photos are deceiving, the rooms are not nice. There were chunks out of the doors and dirty finger prints everywhere. This should be a priority during COVID. We were put on a low floor next to the lift with a constant whistling noise from the wind (it was loud). The room smelt and overall just didn’t feel clean. Reception was blunt and cold, not welcoming at all. Once I checked in, couldn’t get my money back even though I checked out straight away. For $200 a night there are a lot of better places to stay. It’s a big no from me.

  • 5/5 Mat I. 2 years ago on Google
    Excellent clean rooms for a great price with parking in the Melbourne cbd. Highly recommend

  • 5/5 Fredna B. 2 years ago on Google
    Nice accommodation. Any problems fixed quickly. Large rooms. Friendly people are reception

  • 5/5 John B. 2 years ago on Google
    Great service. Sizable rooms. Great all round experience.

  • 5/5 Emilee C. 2 years ago on Google
    Used this accomodation for our wedding in May 2021 and they were so accomodating to all our guests. The rooms were beautiful and will look fantastic in all our photos. They also accommodated our cake for us the day before and went above and beyond for all our needs. Definitely will stay here again.

  • 5/5 Luna Kerry L. 3 years ago on Google
    Such a wonderful stay. Beautiful rooftop pool with a views of Melbourne and the Flemington race course on the other side. The staff were very welcoming and helpful.

  • 5/5 Andy N. 2 years ago on Google
    Cozy clean rooms, gr8 decor. All needed for short and long stays. Friendly staff

  • 1/5 Aussie Lads M. 2 years ago on Google
    Beware with parking car in their secured car park which they share with residents! Check in process very poor as information and permit cards not given for secured paid parking in their undercover car park. Signage also very inadequate. Car was towed away during the night and manager very rude in not accepting any responsibility for their incompetencies. So much for customer service. Ruined our weekend in the city!

  • 4/5 Rebecca V. 2 years ago on Google
    Chose this place out of convenience of location. The rooftop pool is lovely, with a great view of Melbourne. Room was a good size, and quirky. I liked it! Loved that it had its own nespresso machine. I bought mine from Adelaide 😂 they were flexible with arrival time. Wish I had been warned about the $20 a day for a car park and the $12.50 charge to use a credit card.

  • 4/5 Sia T. 2 years ago on Google
    I've been here for a couple of days with my work team. Will be staying for 3 weeks. Clean apartment styled rooms. Beautiful kitchen equipped with cutlery etc. Rooms are spacious and our apartment had a large ensuite to the master room. Service from cleaners and reception is fantastic. Would definitely recommend this place to business travellers or families looking for a central accommodation.

  • 4/5 Rho R. 2 years ago on Google
    The room itself was immaculate, although the bedroom needs air conditioning. I would have given 5 stars, but the front desk lady was not very professional. It's unusual to find an unfriendly face at reception. Other than that, the experience was memorable.

  • 5/5 Holly M. 2 years ago on Google
    Fantastic apartments!! The pool deck is spectacular and unlike nearly any other in Melbourne. Staff very accommodating, even providing me a free late checkout. Highly recommended and will stay again.

  • 5/5 Kylie D. 2 years ago on Google
    Excellent standards. Beautiful room and staff were extremely pleasant. Would definitely stay again and would highly recommend

  • 4/5 Huma C. 2 years ago on Google
    Nice. Parking gate was funny as tag was on one side of entrance only? Room service was random? Didnt understand when they come. But beautiful interior.

  • 3/5 Sarah B. 2 years ago on Google
    Stayed in a studio apartment for one night. Very nice, spacious, and modern apartment. Found it weird there was no powerpoint in the bathroom which means I couldn't use any bathroom appliance. The aircon remote didn't work, luckily my phone allows infrared so I could turn it on and control it that way. Unfortunately there was also a lot of noise from a group of people from the inner section of the building for most of the night too. Found it inconvenient accessing the carpark as I had to get out of the car each time to open the door due to the access scanner being too far away from the car window and gutter, not to mention it's on the right side of the driveway.

  • 1/5 Andy A. 2 years ago on Google
    I stay in a lot of Quest apartments, and I've always found them to be amazing. Our family recently stayed at Quest Flemington Central, and our first impression of our room was that the circuit breaker kept tripping. We had the maintenance department visit us twice, and then unplugged the dishwasher, telling us not to use it. The coffee cups were disgusting (stained, cracked, and had general foodscraps left in them). The windows were filthy with smear marks all over them, and a general dirty look making them hard to look out from. The carpet/rug looks like it hasn't been cleaned in I don't know how long. There were no flyscreens covering any of the windows, 4and when you combine that with the fact that we didn't have hearing/cooling in either bedroom, there wasn't a lot of sleep happening (couldn't open windows due to mosquitoes) The road noise was terrible - we had a two bedroom unit and our room backed onto the main road. I have driven refrigerated trucks for nearly ten years, and can sleep with a fridge motor blaring away about two metres from me, so you can get the picture how loud it was. No pay tv, which I found astounding. We were told that we needed to have our own streaming plans Honestly, this room was not worth the $350 we paid. Quest Flemington, if you're going to buy motel space for the location and are prepared to have a subpar quality establishment, then your prices should definitely reflect that. I brought all this up with management, and they couldn't have been less interested.

  • 2/5 Beato F. 1 year ago on Google
    The moment we arrived to check in (3pm yesterday) the receptionist was rude. There was no hello /how are you, the first question was where did you park? Did you park at the bay outside? I said no, I parked downstairs as instructed.  She told me I need a parking card to display before I can park there otherwise my car will be towed. I said okay, that's fine can be sorted now. So that was instantly a buzz killer. Room is fine, looked smaller than photos but at about 11pm all the power points weren't working. So our phones weren't able to charge for the night. That was super inconvenient. I've gotta say check out is super easy and simple. I love how we didn't have to wait at counter to check out. Simply leave the cards in check out lock box.

  • 5/5 Sammy M. 1 year ago on Google
    Great Experience! Was greeted by the director of sales on arrival and treated with the upmost care throughout my stay. Fantastic modern rooms with a great concept that will never age. Everyone was so polite. An example for other hotels in what happens when you hire the right people for the right positions. Will be coming back!

  • 1/5 kate b. 1 year ago on Google
    Chose this quest as it was conveniently located near our conference. Booked 2 rooms as was on a work trip - Hallways smell funky, floor in my room sticky, reception staff are rude and Unaccommodating, paid $20 to park my car in the underground quest car park, only to have it towed…..$660 later and a trip to Richmond to get my car back so missed morning meetings. I thought a ‘car parking permit on my dash’ would authorize me to park where a sign said ‘authorized parking only’ in the quest car park. After being towed I discovered this was not the case - expensive Rookie mistake but you’d think before they open the roller doors to a tow truck they’d look after their paying guests. Will never stay at a quest again and wish I had have just gone with the Mantra Group which always goes above and beyond guest needs.

  • 5/5 Rebekah D. 1 year ago on Google
    Rooms were excellent, clean and fresh, staff were great, check in and out was super easy, I needed a car park , I drive a larger 4x4 ute and the underground parking was pretty tight . Rooms were lovely overall with a great use of space We will be definitely back bed was very comfortable, loved the little private courtyard style area it provided fresh air into the rooms when needed.

  • 4/5 Sandi H. 1 year ago on Google
    Bed was very comfortable. Shower was terrific . Fantastic balcony with lots of room. Had everything we needed. Was just a little dated..😁


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