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Frequently mentioned in reviews: hotel (17) room (14) good (11) conference (10) staff (9) service (8) Sunyani (7) great (7) friendly (7) rooms (7)
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  • 3/5 James L. 1 year ago on Google
    I only ate at the restaurant here, didn’t stay in the hotel itself. The buffet options looked fine enough, but I went with ordering from the menu - which may have been a mistake. In the 7-8 times I ate here during my time in Sunyani, the food consistently came to the table 45 minutes after the order. I ordered the exact same thing every time and I was never sure if it would come out the same each time. The staff was very nice when they saw me on a consistent basis, but it took until the last two meals for them to get my order exactly right, which is only a big deal because of my allergies. It also took a long time to get their attention if I needed them. Otherwise, a fine restaurant. Good ambiance inside, decent air conditioning.
    3 people found this review helpful 👍

  • 4/5 Albert Mills O. 7 months ago on Google
    Totally great experience all round. Great value for money. Excellent staff and service
    2 people found this review helpful 👍

  • 3/5 Bertha B. 4 months ago on Google
    Their staff ware so not friendly at all and rude. They don't listen to clients. They just do things without putting a human face to it. I think because they think they already have the market. Their rooms were ok but had issues with the tap in my room. Their conference facility was also good. No sound issues and there was constant light.
    1 person found this review helpful 👍

  • 5/5 sebastian T. 8 months ago on Google
    I love the fact that this place keeps improving every year The new conference which is the biggest in Bono and the Ahafo region's hall has state of the art facilities with a restaurant, gym, massage therapy, and a cinema hall The staff are well trained and their customer service is on point they were always available and ready to assist us whenever we needed them. We plan on coming again next year.
    1 person found this review helpful 👍

  • 5/5 sobra n. 5 months ago on Google
    Nice environment, beautiful pool, a amazing conference rooms, good service and delicious foods
    1 person found this review helpful 👍

  • 3/5 Obed O. 2 years ago on Google
    A beautiful hotel that needs maintenance and an upgrade. Had a deluxe room with issues with bathroom - shower door broken, couch stuffy and need cleaning, burnt out lights, carpet need professional cleaning etc . Suggest you do a thorough inspection of room before settling in.
    1 person found this review helpful 👍

  • 4/5 Nana Ama A. 8 months ago on Google
    Great place Seemed very busy when I got there Food didn't take too long after we ordered I really enjoyed my meal! Restaurant staff were professional Nice ambience at the hotel
    1 person found this review helpful 👍

  • 5/5 Kwame A. 1 year ago on Google
    I've only used their restaurant but this is one of the best if not the Best hotel in Sunyani.

  • 5/5 Henry P. 1 year ago on Google
    Good customer care. There is still room for improvement. Keep motivating staff to give their best. Staff must also show more loyalty to management.

  • 5/5 penelope tiwaah a. 1 year ago on Google
    I enjoyed my short stay and will recommend for anyone visiting Sunyani. Keep it up Eusbett. I'll definitely be back.

  • 4/5 Richard A. 1 year ago on Google
    The environment was conducive. The Eusbeth pizza was delicious. It was easy to bite through

  • 5/5 Elvis A. 11 months ago on Google
    This please was so nice and the people that work there were so nice. My car that we drove from Kumasi broke down and they allowed us to leave the car and came the next day to fix it with no charge. They also arrange a car to drive us to Kumasi. Thanks again Eusbett Hotel.

  • 2/5 Abdul-Rahman A. 1 year ago on Google
    I spent over an hour waiting for a bowl of fufuo. My order included a box of pizza, but the waiter forgot, so I had to wait an extra >30mins after eating to get it. The waiter seemed overwhelmed with the number of people she was serving.

  • 5/5 Emmanuel Otchere S. 1 year ago on Google
    Eusbett is a four-star hospitality facility that gives top rated services. The poolside view and bar has a relaxing atmosphere. When in Sunyani visit there

  • 4/5 Dennis S. 5 months ago on Google
    I love the serene nature in the evenings. Calm music, excellent lightning and great view at the poolside. Attendants are very friendly, patient and professional. I love their communication and outfit. The poolside is a great place to relax in the night

  • 2/5 Reinhardt J. 5 months ago on Google
    Music very load even in side the rooms. Wifi is an issue. Breakfast not very good. Lunch dinner is ok. Staff helpful

  • 4/5 Ephraim T. 5 months ago on Google
    In general they have a conducive environment fit for activities ranging from casual and relaxing to business and professional services

  • 4/5 nii laate L. 6 months ago on Google
    The hotel is right in the middle of town. The facilities in the new block are way better than the old block

  • 3/5 Mark P. 4 months ago on Google
    Enjoyed the stay. Room space is not large but beds are comfortable.

  • 5/5 De G. 1 year ago on Google
    The waiter was great and offered a very good service. The environment was serene and very tidy. The food was also affordable.

  • 4/5 Elisha M. 1 year ago on Google
    Share more about your experience Classic facility with well planned layout. Professional staff and a good place for relaxation day/night. Security consciousness is high, preferably this place should be number one choice for business and pleasure travelers.

  • 4/5 Paul selorm A. 1 year ago on Google
    The rooms are great. Hands-down the coolest hotel I have been to (don't take my word for it, I am still a novice traveller). My room had a few problems with internet connection and inadequate lighting. The room got too dim at some points of the day. But they have other great things going for them.

  • 4/5 Don V. 2 years ago on Google
    The best in Sunyani. Last time I had been here was 2006 and the place is always changing to the better. Eusbett is very good on all levels. Food is nice, rooms are neat, service is very good. An overall good place to stay.

  • 1/5 Vincent A. 1 year ago on Google
    Water leaks everywhere. Couldn't reach the front desk to report. Went there and the guy at the desk totally ignored me. I thought it was just me. Talked to my two colleagues and the head Easter soaking from the shower head to the roof all over the place. Sane response from the front desk. How did this hotel win the national award?

  • 1/5 Nancy Agyei N. 2 years ago on Google
    We went to the reception to book a room, they gave us one of their annex as thats the best room for couple, we got in, starting from the corridor it was stinking, same as the room. They don't change the bedding, don't clean the room properly, dirty towels, so unprofessional. The cleaner hangs the cleaning dirty cloths in the corridor and it stinks.

  • 3/5 Benedicta D. 2 years ago on Google
    One of the nicest hotels in Sunyani, I visited the Hotel when I was on vacation in sunyani and had an overall satisfactory experience. They serve delicious food and have beautiful features, however, the waiters are quite slow and so I didn’t like eating at the restaurant.

  • 5/5 Felix A. 1 year ago on Google
    Eusbett is a very nice place. Their services are simply awesome. They have a very spacious conference centre and a neat environment.

  • 5/5 Maria H. 1 year ago on Google
    Stayed here for 10 days and it was excellent, the food was 100%, the staff at poolside bar and cleaning ladies were so friendly and couldn't do enough for us, I would highly recommend it for visitors.

  • 4/5 Samuel A. 1 year ago on Google
    That the best hotel so far in sunyani. The services tooo are good. For the them to open a restaurant before the hotel is really thoughtful of them .

  • 4/5 Nii Amah D. 1 year ago on Google
    A welcome drink would be highly appreciated. Check in was quick and WiFi works well. Dinner was quick and the rooms comfy.

  • 4/5 Sheriff T. 1 year ago on Google
    Beautiful serene gardens and great conference facilities for large and small conferencing. Haven't used the lodging facilities since i was here for just a conference. But i will not be surprised to discover it will be a comfy place to stay. Great food too.

  • 5/5 Charles A. 1 year ago on Google
    I was there for a business meeting and their international conference center is amazing, what an edifice in that far away from the capital. I recommend to people who want to have a meeting in the middle North of Ghana. Good morning

  • 5/5 Elsie Emelia Y. 1 year ago on Google
    Excellent customer service. Very nice and spacious room.

  • 4/5 Mercy Smart A. 1 year ago on Google
    Great value, friendly staff, caters to ask your needs. There's a spa, clinic, business centre several restaurants and bars. Best choice when visiting Sunyani

  • 4/5 Rick D. 1 year ago on Google
    Sunyani's premier hotel. It's a very big hotel and also has a large conference center. I did stay one night here, but also ate here on a number of occasions. Breakfast was very good & offered table service or buffet. Generally meals can be eaten in the dining room, or in a pleasant outside area. A very good menu selection. Staff are generally very friendly & obliging. Reception charged my phone when I stayed overnight. Through the day light refreshments, such chicken & quiche can be purchased. There's a pool area. My only complaint was that sometimes meals weren't delivered together if dining with a guest. Also drinks, such as beer was more expensive than other places, and that would be ok if they gave a glass, but often it was just a plastic cup. Overall though, dining here, particularly in the evening, is very pleasant.

  • 3/5 Kwasi Adu M. 2 years ago on Google
    I had heard a lot about the hotel, but was honestly underwhelmed with my overall experience. I think the hotel does OK more as an event and outdoor centre, but does not really excel with its conference package services. A lot of the rooms I entered are really really stuffy. Which is a bad sign for such a big hotel. I had to change my room after sometime because I just couldn't breathe in the room. Their preparedness for our conference meeting was sub par. For three consecutive days, the place was always not setup a few minutes to the meeting. Also, their customer service for such a big hotel needs a lot of work. Services should be delivered with more friendly gusto. They need to be flexible to accommodate changes, because you just can't do away with request for modifications to packages. Any hotel knows that.. The experience wasn't all bad, as the front desk are quite friendly and supportive. I just think the hotel needs to do much much better.


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