3/5 Kwasi Adu M. 2 years ago on Google
I
had
heard
a
lot
about
the
hotel,
but
was
honestly
underwhelmed
with
my
overall
experience.
I
think
the
hotel
does
OK
more
as
an
event
and
outdoor
centre,
but
does
not
really
excel
with
its
conference
package
services.
A
lot
of
the
rooms
I
entered
are
really
really
stuffy.
Which
is
a
bad
sign
for
such
a
big
hotel.
I
had
to
change
my
room
after
sometime
because
I
just
couldn't
breathe
in
the
room.
Their
preparedness
for
our
conference
meeting
was
sub
par.
For
three
consecutive
days,
the
place
was
always
not
setup
a
few
minutes
to
the
meeting.
Also,
their
customer
service
for
such
a
big
hotel
needs
a
lot
of
work.
Services
should
be
delivered
with
more
friendly
gusto.
They
need
to
be
flexible
to
accommodate
changes,
because
you
just
can't
do
away
with
request
for
modifications
to
packages.
Any
hotel
knows
that..
The
experience
wasn't
all
bad,
as
the
front
desk
are
quite
friendly
and
supportive.
I
just
think
the
hotel
needs
to
do
much
much
better.