I had some concerns before booking this hotel, since a number of reviews I had read mentioned that the rooms were old and not very clean. Fortunately, my experience, from check-in to check-out, was positive. For the price, I thought the room was excellent. Importantly, the ensuite bathroom had a bathtub, which functioned well. The tub was clean, and hot water was abundantly available. I did, however, note that the drain stopper was not functioning as intended and the bidet leaked water when used. It is true that the age of the hotel shows--even from the layout of the room itself. Also, some of the equipment in the room seemed to be too old--in particular, I felt that the old plastic electric kettle in the room I stayed in should be replaced (it was worn and discoloured on the outside, and it didn’t turn off automatically even after the water started boiling). Nevertheless, I felt the hotel was overall well-maintained. It is worth noting that the location of the hotel was quite convenient for me. It is centrally located, and is only ten minutes away from the Hadiningrat Palace by car. Solo Paragon Mall, which is the mall that’s worth visiting in Solo for dining, can be accessed easily by car, and McDonald’s and KFC are not too far away either (10 minute walk).

+ Location is just awesome. Night market, city hall fortress. If you love to walk around especially at night is just awesome. + Staff are really helpful, helping me with guidance to the night market. Security help me finding late night car wash. + Rooms are huge, i got the executive one. Its spacious. + My experience with cleanliness, its actually very good for hotel that are pretty old. + Really appreciate underground parking. Huge plus for me + Good value for its price + It feels old and got its own charm. Really like the old java decorations around the hotel + Fast check in and aircon already turned on before i enter. + window facing the hotel is actually good if you like quiet place. its so quiet. - unfortunately my window are facing the hotel, i wish i can get the one facing outside. Will try the suite next time. - some parts of the furniture aged, but its pretty normal. I've seen worst. - the shower room is a bit weird. top shower blocks the light. I almost avoid this hotel after i saw several review. But luckily i stayed and what a good experience. Will try another room next time, because I'll coming back.

The hotel has a lot of potential and uniqueness to it. But needs to be renovated already. There are a lot of leaking mark on the ceiling and dated carpet. My room toilet also leaking a bit and the bed sheets and bathroom curtain needs to be change with a new one. A lot of stain. Aircon also a bit hot even I set it to 10 degree celcius. Service was super friendly and helpful. Perfect location, good food. Price was amazing for 5 stars. Overall just need a little renovation.

Strategic location, nice lobby decor. Other than that, unfortunately this hotel needs a lot of improvement. Check in process took so long. Our room was smelly and AC was not working properly. Everything is old, shower, bidet, toilet, everything. Room was dirty. Red spots on the faucet area. Bed linens are all smelly. There were noise from either pump, or AC or machine, clearly heard from the room. Staff were trying their best to accomodate but management has to step in, to revamp. Otherwise, this hotel doesn't deserve an M Gallery collection status from Accor.

Everything are great. The location, the ambience, the food and the staff. The bed is large it can fit to four person ( 2 adult and 2 children) and still comfortable to sleep at night. The only minus is there is no children swimming pool, the swimming pool is 1.4 m deep

Old but well maintained. The hotel has luxury Javanese vibes, with a lot of Javanese ornament like statue, batik, and wooden furniture. Love every detail they put in their properties. I don’t feel creepy at all staying at this hotel. Superior room quite spacious with bathtub. This is very great, regarding other hotel with the same rate in Solo don’t have bathtub. The only thing need to be improved is parking space that very narrow, and there is no staff help visitor to park. Location is very strategic, we can easily walk to Kraton Kasunanan, Kampung Batik Kauman, Pusat Grosir Solo,

Close to some interesting places in the city, like the palace(s), Fort, museums, batik village, etc. And we came to Solo to see those things, so it's a great location, everything is within walking distance (well, for some Indonesians it might not be like that😅). But mind you, it was so hot in Solo. The room is comfortable and clean, but unfortunately, not soundproof. I overslept while watching TV, and a friend complained due to the loud sound from the TV, woke up at 3 a.m. to turn off the TV. Got the problem that the TV in my room was so loud! Even in volume 1! 😅 It's an old style tap to choose the hot and cold water for the shower, it's a little bit tricky, but, it's ok.

Unbelievable price for such a luxury traditionally carved hotel in the middle of Solo. Super fast and friendly receptionist . Huge room with bathtub. Comfortable bed with 4 big pillows with different firmness .

Beautifully furnished hotel, incorporating the spirit of Solo and the Javanese culture. The deluxe rooms are spacious and comfortable. Breakfast was delicious, with excellent service from staff. Location is good for exploring. Facilities are good, including a decent size swimming pool. We had an issue with our room, which was dealt with. Following this, I can say that the staff were helpful and professional - so 5 stars for everything.

A reasonable hotel to stay at if visiting Solo. The place is a bit dated, but overall reasonable for the price. It has a decent gym and pool as well. Buffet breakfast was great, fresh food and good variety. Very friendly staff. Location was really good a close to street stalls and malls. Would recommend.

VERY BERY NICE! For the price around 500-600 thousand rupiah you get rhe best room and rhe bfast! I didnt expect the room was big, i mean... i ordered the standard one. But it was nice, it is near the kasunanan surakarta so i strolled around there with becak or pedicap, at night you can also look for the supper at the area because there were many angkringan around there. Many variety of bfast and it was nice, not only western or asian but they serve local also. I would like to go back here, was very recommended to stay here

Affordable 5 star hotel, strategically located so all tourist attraction are located <1km from this hotel. Absolutely enjoying our family stay at this hotel. Keep up the good ambience 👍🏻

We only had a chance to enjoy the resto for iftar. The restorant is not too big. Just enough. IDR 130 k for adult 85 k for children plus 15% diskon is absoletly cheep. The food varian also excellent while we also can enjoy the live music. The interior hotel as I can see is unique and most likly like museum. Love it!

It is a nice hotel. It is nicely decorated with local artwork and the lobby/restaurant are beautiful. The service was also good. The room was a little beat up though, with chipped wood furniture and broken tiles. The pool area is nice but be forewarned that it's completely covered so no sunbathing and the water was really cold. The adjacent gym, however was excellent.

what i love about this place is that all the staff are nice and helpful, nice room, and spacious bathroom but for me more light would be preferable, good tv channel, but unfortunately the wifi cannot be access during my stay. it has variety f&b of breakfast, health procedures are followed here.

I recently stayed at the Royal Surakarta Heritage Hotel MGallery Collection and overall, it was a pleasant experience. The check-in process was smooth and fast, allowing me to settle into my spacious room quickly. The room itself was well-appointed and I particularly enjoyed the fluffy pillows and comfortable bed, providing a great night's sleep. The hotel also had complete amenities, making my stay convenient and enjoyable. The breakfast offered plenty of options and was delicious, providing a great start to the day. However, there were a few downsides to my stay. Firstly, the AC in the room was quite noisy and didn't seem to cool the room efficiently. Additionally, I noticed that the housekeeping staff did not restock drinking water and did not remove used plates and utensils from my room, which was a bit disappointing. As an ALL member, I was looking forward to enjoying the benefits of my membership during my stay at the hotel. However, I was disappointed to find that I did not receive a welcome drink upon arrival, which is typically a perk for ALL members. This was definitely a downside to my experience at the hotel. I hope that the hotel can improve on this aspect in the future to ensure that ALL members feel valued and appreciated during their stay. Overall, the Royal Surakarta Heritage Hotel MGallery Collection is a lovely property with great potential. With a few improvements in the AC system, housekeeping services, and recognition of ALL member perks, it could be an even more enjoyable stay for guests.

Stay 2 nights in here + room is spacious. Comfortable for 2 adult and 2 teenage + location is excellent, easy for transport access + high value looking at 2 point above. - check in process is longer than usually others hotel had. Please have more staff or improve the cleaning room process for faster process - parking lot. If u bring car, at night parking space will not sufficient

Staying at Deluxe room. Spacious, comfy, very traditional design and vibes. It may be an old hotel but me & my husband are happy with the services and stayover experience.

The great place to go ....breakfast awesome....international standard we loved how they serve salad, any kind of bread,they also have sushi....and Renita who serve us very friendly

Pros: - excellent cleanliness & service - beautifully decorated, reminds me of my grandmother's house - located in the heart of Surakarta city, easy to go anywhere, only 10 minute walk to Pasar Gede Cons: - connecting rooms are "subject to availability", it's very inconvenient for family travelers like us. It felt like gambling, when we were very worried whether we could have connecting rooms or not. We traveled with 2 teenagers and an elderly (my mother), so we really needed connecting rooms for safety reasons. We hope the hotel will consider this and can guarantee to fulfill the guests' requirements. - swimming pool is too small for a large group. The small bar in the pool area was filthy (I was trying to wash my hands in the sink, but then I changed my mind). The gym room is too dark and the toilet looks worn out. Tips: - there is no convenient store around the hotel. But there was a street vendor at the corner, where you can buy some water etc.

There was several things that disturbing me during our stay 1. We met one security (used maroon or brown uniform) that was not nice at all. When we first come, he was just chatting with other staff in concierge stall and didnt greet or help us. Then I had to ask him how to park in the basement, he just said we have to make a turn and re enter the gate. We were confuse how come? It is one way street. He should guide us or cant he just help us to move backward so it become easier? Then, there was a strike during our check out time. I asked him (the same person as yesterday) is it possible to leave? He answered with annoyed face "tunggu sebentar!". I knew he just had an argue with demonstrator, but he must stay nice to customer, doesnt he? 2. After we got our room, around 3-4 pm, there were staff knocked to check the mini bar. Then 1 hour later, another staff came and did the same thing. Whatt foorrr??? We want to have a good rest 3. The aircon in our room didnt work. We slept in the heat. I called staff to ask for help the next morning. An engineer came in at 4 am and check the controller for almost one hour. We kinda annoyed because it took too long and we didnt have enough sleep. When i asked him what happen, he said no idea because he is still new there. If you dont know, then you should get another help not wasting time. I call receptionist and tell the case. Luckily a staff came and gave us new room with complimentary snack. We appreciated that.

Cozy hotel with many traditional ornaments, very good location with reasonable room rate, near to Pasar Gede, love it.

Very Wow Keraton Design View but a little bit Old and somes also need maintenance, the service was very good. This place has a limited parking lot, but they would helpfully guide us to another building if the parking lot is full at this building.

The best Javanese-concept hotel I've ever stayed at. The exterior and interior are elegant. Very affordable price compared to the spacious room and great experience they offer. Recommended!

As usual Mc Gallery always amazing. Breakfast yummy. Very attentive make me juice everyday. Room very nice vintage. Got welcome cake and fruit too + chocolate

Great hotel. The room is big and the bed is comfortable. Staffs are superb. Location is right in the heart of the city, easy access to Klewer Market, 10 minutes away from Balapan train station. Fast wi-fi. The in-room dining is good.

The service all good. For the breakfast, I prefer pancake is a little bit less sugar, too sweet. But, overall was good

Ein sehr mondänes Hotel, was einem ein Gefühl von Luxus gibt. Die Zimmer sind recht modern eingerichtet. Das Frühstücksbüffet ist wahnsinnig reichhaltig. Das Abendessen war sehr abwechslungsreich und schön angerichtet. Der Pool ist im 3. Stock auf dem Dach und klasse erfrischend. Man kann vom Hotel aus vieles zu Fuß gut erreichen.

Clean room, comfy, complete amenitiess, good food, many varieties.. Nice pool.. Semi indoor pool... Good service by Renita

Staff are all hospitable and very approachable, Rooms was prepared as per request and generous to attend a special request of arranging a greeting note for birthday celebration, with room it was neat and clean, linens and pillows are comfy, toiletries are complete, dinner was served at the room fast and food was delicious. During breakfast at the resto, there are a lot of options to choose, from English breakfast to Indonesia's local foods, foods are immediately refilled, waiters served with smile and very helpful to give their service. A very relaxing weekend and will definitely come back for my next trip.

Superb location, within walking distance to Kampung Kauman (the batik center), Keraton Ngayogyakarta Hadiningrat, a short ride to basically everywhere. Food is alright, not bad, not great either. Service is okay, not bad, not great either. Room is clean, nice, although nothing great, a bit worn out. Not really like in the photos. Maybe that was taken long ago. The bathroom is nice. I'm not sure if it can be classified as "heritage", but I do love the decor outside, with all the small puppets.

We have a worse experience to stay here.....the aircond is not working and it's very noisy (so you can imagine sweating for 3 nights in closed room)....already asked for the maintanance for 2 times but it didn't help at all...even they didn't offer us to change the room The room keeping is also a nightmare. They didn't change all the towel on second day. They only folded the used towel (yes...it's wet) and maybe they think we are stupid so we wouldn't know about it...but..... Even they didn't threw away the trashes....OMG....what happened with the management 😡😡😡 Foods are not good at all...very boring flavor...no variations compare to other hotels that have few stars than them.

The location is easy to find and near Keraton Surakarta and Keraton Mangkunegaran. The service is excellent and you have a variant type of breakfast from traditional and international food, the food itself is nice and filling, Renita in the restaurant is very helpful during my breakfast.Totally worth the price and if I'm back to Solo will be back here again.

Very good place to stay, unique, clean, and friendly staff. Easy access to some spot in solo even close to car free day route on Sunday.

Pros: - room is very spacious, well occupied and got everything you need. - great location to explore surroundings (esp for morning/evening stroll) - smells really nice - traditional touch everywhere. when we had our breakfast, a group of sinden were singing & playing gamelan - quick & efficient check in - bfast options (both western & javanese) but taste wise can be lil too sweet. most of central javanese cuisine are on the sweeter side - place for dinners are nearby. theres a food court right next to the hotel. - airport/train station escort available for 35k/pax Cons: - additional charges for extra water - maximalist interior design. So if this is not your forte, you may feel irritated on your stay. - most of the staff we encountered are trainee, can be a lil bit clueless - our room had a small problem on the toilet flush, pretty weak but anyway still usable.

This hotel is conveniently located in the very center of the city, close to Pasar Gede where you can buy traditional item, Pusat Grosir Solo where you can buy various kind of Batik, as well as the Keraton Solo and all its surroundings. I got into this hotel with a special price and it is super cheap. I also got free breakfast with accor Silver Member. This is the very first hotel that acknowledge my free upgrade room perks from my Accor Silver member, very much thank you. I also present my Free Birthday cake, and they honor it too... I am grateful that I chose this hotel as my place to say in Solo.

Cheapest five star hotel in Solo but still have a perfect touch in everything. Under mGallery from Accor definitely show that their hotel have high standard in service. Location is perfect, in the main road of Slamet Riyadi, very close to Pasar Gede, Ngarsopuran and etc. With only 500k idr or maybe cheaper in low season you can stay in this hotel. Hotel design was cool, mix from Javanese traditional and modern classic. Room was spacious, even kinda old but still in good condition. The only minus was, they lack of power outlet! Only one in the room that accessible. The bathroom was clean, there’s a bathtub in each room. But in my room the bathtub was kinda leaked. Staffs are helpful and nice. Swimming pool, gym and spa located in the samel level, level 3 if I’m not mistaken. There are few tables and chairs to chill in the hall of level 3. Overall 8.5/10.

it was such a great experience to stay at this hotel. Spacious, luxurious, and clean room with the view of solo, Great customer services, and the location that near solo's downtown.

The atmosphere ia very javanese, the painting, the statue, except for the one near the entrance i guess, and the room interior also very javanese, with gamelan music heard when you're on the room aisle, the facility is ancient, but thankfully my ac is in the right order, there are also bathtub here, with this kind of price ity a plus, one of my xomplain here, there are ant, so my mandarijn cake is ruined

The staff are always very friendly in this hotel, rooms are very good, food is also excellent. For all recent visits to Solo, this has always been our first choice. Overall, a great hotel with great team running it.

Very fancy hotel in the heart of the city. Nice and clean room, very helpful staffs. Well, the pool is quite small. The foods are tasty.

The hotel is pretty lovely and has a unique ambience. Coffee here is good and breakfast is decent (understandably because of the pandemic). Hotel room is quite spacious and comfortable but need more maintenance. Hotel personnel were very responsive and helpful.

Deluxe room was great, clean, and comfy. But the car park was limited

Great place, the room so spacey, but lack of cord power

The price is quite affordable, but the reason is obvious. This hotel is very old. All the furnitures look dated and are in bad conditions. The AC is not nearly cold enough. The linens are so old they're discoloured, the same goes for the towels. It's 2021 and there's no power outlet near enough to the bed to charge your phone. The lobby area looks great, but the same cannot be said about the rooms. It's good value for money, but if you want a real 5 star experience look somewhere else.

This my 5th time's with family stay at this hotel, very strategic to spend nights in Solo. It's near from Keraton, Masjid Agung and shopping centers. The interior looks vintage, which I like it so much. Service and hospitality is good and the place is clean. There are many Javanese street food nearby at night. Room number 911, the best room so far.. 😃

Well located and connected for business and shopping. View from suit was a major disappointment. Missed open space

Thanks God I landed here after a long journey. Culturally unique! Full of cultural docration that fits the room design. Time to work!

I think its average 4 stat hotel, the parking basement is small, wet, dirty and stinky. Only 1 restaurant and small. No lounge. Bath amenities are not classy, very cheap like Ibis has. No fix shower. The room, even the deluxe room is small.

Great experience to stay in Royal Surakarta Heritage! I got the Superior King room and it was spacious, very comfy, clean and quiet. Really love the swimming pool and gym facilities. The location is just perfect because it's located at the end of Slamet Riyadi street. Maybe a secure lift to access the room floors would be a great addition

Everything were perfect, except airconditioning a bit noisy cause by unfunction of AC regulator and mostly blurred TV channels, pls, change to digital system

This hotel is located in a very strategic location close to Pasar Gede, Klewer Market, Galabo and PGS. But the furniture in the room looks old but clean. The room is quite spacious and clean. The parking lot is so narrow that it is difficult to park the vehicle properly. In my opinion, there is nothing special about this hotel except its strategic location.

A direct hit for a location, the hotel was quite unique and artistic, they puts a lot of effort to run it so.. But some of the ornaments and room need some small fixes

the air conditioner is not cold so it makes rest uncomfortable, even changing rooms, the air conditioner is not cold, just the wind. The shower bathroom also has to be held by hand, but my room I like is very traditional solo

Very good service. Stayed here for 14 days for the 11th ASEAN Para Games Solo 2022. Staff here is wonderful.

The location of this hotel is the sole reason I’d recommend staying here. It is in the heart of Surakarta and walking distance to all the main sights, and surrounded by streets full of vendors selling delicious food. The lobby of this place is beautiful and the room we had was spacious, however the cleanliness of the room was not what I’d expect. The beds were hard, which is fine, but not when the springs are noticeable. The air conditioner worked beautifully, but was very loud. Overall, if you’re in Surakarta for 1-2 days and want to be centrally located than this place will work for you.

Feels like an old Hotel but it inaugurated in 2019 before pandemic. As its name it have many aspect of Solo heritage as its decoration. A little bit far from Solo Station but good place if you want to walk around as around the hotel have good ambiance.

almost every time I visit Solo, I always stay at the Royal. I like the atmosphere that is typical of Javanese culture and the breakfast is also delicious, but how come now there is no breakfast for market snacks?

I can feel the coil of the bed, the people at the breakfast station not quite responsive. But in general I had a good stay.

This hotel is within a walking distance to several tourist destinations and markets. Around the area, there are many food vendors that you might enjoy at night. The room is clean an spacious, friendly and helpful staffs, common breakfast menu. However, the car parking area is rather limited. In general, should you want to stay in Solo for 1-2 days, it's a nice place to stay.

Location wise: very strategic. Close to Pasar Gedhe (walking distance), balaikota, and Keraton Solo. Room is big, clean, and has bath tub in each room which is very nice. For those of you who like javanese tradition, this hotel will suits you since the decoration is very “javanese” which I love very much!

Impressive hotel with outstanding Javanese architecture. They even provide Javanese live music with gamelan, the traditional Javanese music instruments.

Not a new hotel. Incident unfortunately happen however appreciate hotel staff immediately took recovey action. Can fell that staff trying their best to serve the best way possible.

The great place to staycation in Surakarta. I booked from 16-17 Aprill 2023 because of other reviews. And yes the room is big and cozy even my nephews feels excited . I loved their milkshakes the tastes are flawless, deffinetely will repeat order in the futrue reserve.

Its welcome drinks & complimentary cookies were delicious, but the room door locks did not work although those were immediately repaired.