Large Spotlight in a homewares store precinct. Crowded to the rafters as usual with a wide range of homewares and craft products. Very helpful staff who seemed to know where everything was and not too hard to find a staff member to help. One item we were after was out of stock but they were quickly able to check other stores nearby and had one set aside for us after verifying it by phone. Great shopping experience, we feel we got a good deal. Only negative was there seemed to be an inordinate number of Sale signs up with varying discounts and many items didn't have clear pricing labels so it was confusing and we were only certain of the price at the cash register.

This is one of the worst customer service! All were lazy! They kept pushing it away to other staff.. I just don't get it.. Needed help to swop sofa cover. Told me to go to the curtain areas when the lady will assist, the lady at the curtain department asked me to go to the counter, I told her to show me where the section and I get it myself and she pointed it out to me from far. Where the hell would I know when you pointing out the small section in a big place!!! I don't work there or else I won't ask for help! I was soo pissed.. I just needed you guys to show me the section and I'll get it myself! There were many staff and the place were not even busy.

We came here on a weekday during a sale. It was our first time here as our regular store didnt have stock of what we needed. It was a little hard to navigate and find the stairs as there was no signage. It was great that they had a lift for parents with prams and the elderly tho. The store was well stocked and had a great range of items as well as lots of sale items. We purchased a few items from the Sparty section upstairs. Our interaction was cold and she seemed very unhappy.

I was looking for some curtain rods they were advertised and was able to find them. I also purchased block out curtains as well. This shop has a good variety of items. Upstairs is the wool department. There is also a good selection of craft items and some birthday cards etc. There is plenty of parking available and a number of shops in the complex. Across the road is a huge Bunnings as well.

Excellent store. Tidy and staff were helpful and friendly. Recommended to shop here if you need anything.

It's like any other Spotlight. Big but claustrophobic. Huge selection of homewares, fabrics, yarn....and lots of other stuff. Plenty of parking which is great. Bonus is finding AFL themed fabric.

Great huge store. They carry good range of stuffs. The young lady who was at the register at the time was really nice. However.... The store looks quite a mess. Cages and trolleys are everywhere, a lot of items without price tags. Seemed the only ONE price check machine want working. It didn't used to look this bad. And they have maeked down girls hair tie which stretched out badly. Like really bad. They shouldn't sell those at all. Just not right. Wonder what happened to this store. New Store Manager????

Parking is easy at the front of the store. Flat, no steps, so straightforward wheelchair access if needed. The shop does have quite narrow aisles. Easy process if needing to click and collect. * I paid a return visit this afternoon and was not quite the satisfied customer. Not knowing where to find the one item I needed, I approached a service desk at the rear of the store. Behind the counter were two ladies, one in a uniform and one not. As they were having (what appeared to be) a personal conversation, I waited rather than interrupting. Another shopper then approached the bench. The ladies finished chatting and the one in uniform immediately turned to the new shopper to serve them. I pointed out that I had been first. The staff member quite rudely said that she was serving the other lady... I would have been fine if that was said politely, or I had already been acknowledged with a nod, smile, or "with you in a moment". I am afraid I felt a little like a Karen, but for the first time ever I retorted loudly that I was going to find someone who could actually help customers... oops! Many thanks to the second staff member, who asked if I was alright and went out of her way to assist. One out of two counts, sort of, as a win.

Friendly helpful staff. Well set out store. Nice and tidy And parking righ outside

Spot light mentone great place . Very well stocked staff member Very polite ask if I was a member said no went there to buy one venetianblind $70 and $28 on the price tag she said if your not a member you pay $70 become a member and you pay$28 so I signed up also car parking huge.