1/5 Olive S. 2 years ago on Google
I
wish
I
would
give
this
a
0,
but
that’s
not
possible
so
I
give
it
a
1.
Truly
the
WORST
hostel
experience
I
have
ever
lived!
I
booked
this
accomodation
after
reading
lots
of
the
positive
reviews,
seeing
the
promising
photos,
and
being
happy
with
the
described
amenities.
I
am
no
stranger
to
staying
in
hostels
and
have
stayed
in
many
different
all
over
the
world
-
but
this
was
the
worst.
We
arrived
and
were
greeted
with
an
empty
reception,
and
after
waiting
for
30
minutes,
ringing
the
bell,
and
looking
around
for
someone
we
finally
found
a
number
and
called
-
finding
that
the
staff
were
upstairs
partying
completely
oblivious
to
guests
downstairs.
We
were
then
told
to
pay
(before
being
able
to
actually
view
the
room/
bed)
and
was
then
led
down
to
our
room.
The
place
was
absolutely
filthy,
rubbish
everywhere,
NO
Covid-Safe
measures
(even
with
state
mandates
in
place)
and
no
actual
introduction
to
the
hostel
apart
from
being
shown
the
room.
When
we
were
shown
our
beds
the
room
was
so
small
we
could
not
even
fit
any
of
our
bags/
belongings
inside,
door
was
being
held
open
with
a
shoe
(very
secure…),
and
the
reception
staff
told
us
she
had
actually
slept
in
one
of
our
beds
last
night
and
had
to
grab
her
dirty
undies
from
our
bed.
Absolutely
disgusting
to
expect
paying
guests
to
sleep
in
a
bed
that
someone
had
clearly
slept
in
and
made
no
attempts
to
even
cover.
After
grabbing
her
belongings
the
staff
member
then
just
left
to
rejoin
her
party.
My
sister
and
I
were
completely
at
a
loss
that
we
had
just
paid
to
stay
in
this.
We
then
tried
again
to
locate
the
reception
staff
to
discuss
getting
a
partial
refund
as
this
was
appalling
and
we
could
not
stay
here
-
she
did
not
listen
and
instead
pointed
to
a
sign
under
a
heap
of
clutter
saying
they
don’t
do
refunds.
Absolutely
no
consideration
for
the
fact
that
this
was
not
as
described
on
booking.com
(I
was
told
I
can
park
my
car
on
the
street
and
‘hopefully
it
won’t
get
towed’),
then
when
I
asked
to
speak
to
someone
else
she
said
no.
If
you
are
considering
staying
here
-
DO
NOT!!
They
take
your
money
and
do
not
care
about
the
health,
safety,
or
wellbeing
of
paying
guests,
absolutely
appalling
and
I
will
be
reporting
your
no
refund
policy
to
the
ACCC
as
it
violates
consumer
rights
in
offering
a
refund
for
products/
services
that
do
not
fit
purpose
and/
or
provide
results
described
in
the
service
offering.
Shame
on
you!