My experience with Tech Central ‘repair man’ Paul Morris (May - September 2023) “I can fix anything!” Paul says. These are a timeline of events, interactions between Paul and myself. However, in the unlikely event that you get to the end of this lengthy review, you may begin to understand why I will categorically never recommend, or use this ‘repair man’ ever again. - 24th May: I take my (low electro acoustic output) Takemine guitar to Paul’s house for repair in the genuine hope that he will bring it back to a full electric sound. - 25th May: Paul posts an Instagram video promoting the idea that he will one day fix my guitar. - 10th July: after a month and a half I’m wondering if and when my guitar will be fixed, so he’s messaged me that various parts have been ordered, arrived and fitted, I tell him I’d like my guitar back please, whether it’s fixed or not. Paul says new components ‘should arrive this week’. Paul says he’ll ‘advise when they do’. - 19 July: I again tell Paul I’d like my guitar back please. Paul tells me he’ll ‘advise on result’. - 26 July: Oh no! I make the error of texting Paul at 7:33pm on a Wednesday to say (again) that I’d like to have my guitar back. Paul replies, “Ill reply during work hrs Alex .. I do deserve some down time.” Ok Paul. I deserve my guitar. A few minutes after the ‘downtime’ text, Paul actually calls me. Paul seems irritated in his tone with me. He’s trying to explain to me how his customers ‘need educating’. He tells me how his phone never stops ringing with customers asking him questions. I suggest to him that perhaps he’s taken on too much workload. Paul disagrees. Paul explains to me in detail, that he is caring for someone in NSW and that he needs to keep his phone turned on just incase he needs to help this person. I’m obviously not quite sure why he has told me this information or what it’s got to do with my guitar. Paul goes on to explain why he doesn’t have time for people like me. Paul says it’s ‘not fair’ on him that people never, ever cease calling and texting. I gently suggest to Paul that perhaps he could acquire a second mobile phone; one for work matters and one as his personal phone. That way, Paul could turn the work related phone off whenever he doesn’t want to be bothered by customers. Paul just tells me that this idea could never work. He simply says (more than a few times) “people need to be educated”. I (again gently) ask Paul if he thinks he can eventually fix my guitar. Paul responds proudly and without a beat, “I can fix anything”. I think ok great, Paul must be a technical genius! - 14th August: Paul hasn’t felt like making any contact until this day when he tells me he is ‘reassembling’ some things and ‘will advise how it goes’. Then it’s (again) well over another week of pure radio silence. - 25th August: understandably I’m still wondering when (or if ever) I might get my guitar back. I sit tight and try not to text Paul. Especially not outside of standard work hours. - 28th August: I’m astonished that Paul has replied. He says “time to call it on this one Alex… too many hrs to persevere on this repair.” Then he informs me that he’ll need $70 from me as a ‘diag fee’. Zero apology. So I’m thinking, well at least for $70 it will put an end to this frustrating and miserable saga, even if it’s not actually fixed. So, on the day I arrange to pick my guitar up we agree on a time for collection/payment. Paul knows full well I’m arriving at 4:00pm. So I walk up to his flat and the door is already open. I say ‘hello’, Paul says, ‘come in’. Now, before I’ve even had the chance to say another word, Paul blurts out, “who are you? Why are you here? People usually state their name and reason for visit!” I’m thinking, ok well you haven’t even given me the chance to say a sentence yet. I promptly and clearly state my name and reason for visit. Amazingly Paul then thinks I’m interested in finding out why he couldn’t fix my guitar. But I’m not. I pay him, check my guitar, pick it up, say thank you and swiftly leave.

Laptop was not working, mailed it to Paul, he had it working again in a few days and promptly mailed it back. Paul was responsive, knowledgeable and affordable. Highly recommended!

My son dropped his nintendo switch in the toilet and it stopped working. We were holidaying up in the gold coast and i called a local tech company (this one). I forget the name of the guy i spoke to but he was more than helpful and told me what to do rather than just saying ‘bring it in and we will have a look’. Alas, after doing what he said, 3 days later of drying it out, i attempted to turn it on and now the switch is working perfectly and my son is a very happy camper. Excellent service!

I had a custom made device that needed to be repaired. Paul did a great job fixing it, and did it quickly for a very fair price. If I have any electronic issues in the future, I wouldn't hesitate to contact him again - thank you!!

Tech central makes synth dreams come true! Over the last couple of years Paul has fixed many of my broken synths and other audio gear. His prices are incredible and he's always welcoming and kind. I am so appreciative of the work he has done for me as many companies are unwilling to take on the vintage work or will charge insane prices. Paul always offers me an in-depth explanation of the issue and the solution which helps massively to understand any potential issues or future maintenance. Thank you so much Paul!

Paul has always been open and honest with us about gear, repairs, timeframes and what we need to know. Paul has always been willing to work with us and ensure that our repairs are completed in the best timeframe possible so we can always perform on time. Can't recommend Paul highly enough, extremely knowledgeable, patient and courteous. Paul is an outstanding operator and goes over and above to service his clients.

Paul fixed my guitar pedal in no time at all. I was surprised how quick it came back, even if it was a small fix, he seemed to value my time as a customer. I hear lots of great feedback back from the music scene, and can now confirm that myself!

Great service and great guy. Wealth of knowledge for all your music repairs. My keyboard has never sounded better. Cheers Paul

Paul assisted me in diagnosing and fixing a computer board issue. Fantastic work in cleaning and soldering where required. Paul provides a timely and professional service at a fair cost. I recommend Tech Central for your best chance at finding your tech solution.

Fantastic knowledge and service. Many said our sound desk was dead but since being repaired it has worked perfectly without missing a beat.

I had a very delicate and urgent Job that I had Paul take a look at. He was able to get it done for me in a very timely manner and for a very fair price! Extremely professional and definitely an expert in his field! No doubt I will be using Paul again in the future! Thanks Paul!

Honest, straight up. Paul's a top bloke will go the extra mile to check things out for you. Reliable and trustworthy. Will go again.

Awesome service, fixed my remote control handset inside 24 hours.

Paul does a top job and always gives 100% honest advice

This guy is a wizard. We love him. One of the keys wasn't working on our Casio piano keyboard. He made a mold to make a new silicon pad for it. Now if any of the keys go, he's got the mold on hand to make new keypads for us. Amazing! Thank you Paul

Tech Central fixed my laptop in one day for a reasonable fee. Highly recommend!

What I can say? Such a great experience with my fault electronic piano repair. My piano is very heavy, but Paul help me carry it out from my van without I ask for help. He explained every single details about the repair procedures. Very patienal to let a music idiot understand. Thank you very much mate!

Over a period of many years I have found Paul from Tech Central to be extremely helpful and efficient in His expertise and reasonable in His prices. As a professional musician on a number of occasions Paul has got Me back on the road without missing a gig. I strongly recommend Tech Central. Bud Manthey.

I can highly recommend Paul at Tech Central. As Audio-Visual Coordinator for St Michael's College on the Gold Coast, I have always received friendly, prompt and efficient service from Tech Central. Paul knows so much about electronics and he can give an honest opinion. He is certainly passionate about his work and he will do his best to help you at realistic prices. I have been using Tech Central for nearly 10 years and never had a problem, only solutions.

Paul at Tech Central, has been doing repairs for me for over 10yrs now, can not fault the guy. Service is fast! and fairly priced for services. He should be charging more but he's a decent guy and a great technician. If Paul Morris from Tech Central can't repair it, it's not repairable! Will continue to do business with them.

Paul is amazing what he can do to fix your failed electronics. 1st stop every time, recommend 100%.