McDonald's - Laucala Bay image

McDonald's - Laucala Bay

Restaurant

One of the Most Revieweds in Suva


Address

VC3W+6PF, Laucala Bay Rd, Suva, Fiji

Website

www.mcdonaldsfiji.com

Contact

+679 999 7223

Price rating

$$ $$

Rating on Google Maps

4.10 (1.7K reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: (New Year's Day), Open 24 hours, Hours might differ
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: service (15) McDonald' (8) good (8) order (7) staff (7) meal (7) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ron N. 1 year ago on Google
    Worst customer service. Every single time they mess up the order. Asked for a chocolate Sundea and she gives me strawberry Sundea and it is written in the order board. When I ask why so little syrup they tell me this is how much they give. Teach your staff to read orders correctly and to be more friendly. Least they can do is be friendly for food that is overpriced. Suva branch is the most pathetic fast food service in the city.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Kunal K. 9 months ago on Google
    Pretty standard for a franchise but has old looks. Needs an upgrade with modern self ordering technology. Drive thru is always time consuming and needs faster turnaround during peak and off peak hours.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Mehwish A. 1 year ago on Google
    Worst ever soft serve I have had. Itโ€™s NOT an ice cream let alone a McDonaldโ€™s ice cream. Itโ€™s frozen milk at best, no other taste, no vanilla, no sugar, nothing. A street-side ice cream vendor does much better. Itโ€™s not about how cheap a soft serve is, itโ€™s about the quality and taste that goes with the name. Never going back!
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Siobhan S. 6 months ago on Google
    Always a huge queue for the drive through, and often inside as well. I am amazed at how many people eat here every day. Good location for university students, and for teenagers to hang out before or after they go to a movie at Damodar.

  • 1/5 Vishek L. 10 months ago on Google
    Worst service ever. Made me wait 20 minutes just for a large choc frappe while others who ordered meals after me go their food before mine. They gave me the frappe only when I told them that I wanted to cancel the order. It took them 20 minutes for a something which was done in less than in a minute after I asked again. Also when I ordered a breakfast meal for takeaway, the service lady put the meal on the counter and never even called my number and I had to wait for a bit before another person came and told me that it was my order. All that in the same day, one in the morning and one in the evening.

  • 5/5 Teps W. 9 months ago on Google
    First time to taste their pastries. Twas heavenly when I had with hot chocolate.๐Ÿ˜

  • 5/5 Carlyle K. 10 months ago on Google
    Food was great and service was awesome but since that place is always busy it gets abit hot so I would recommend the AC to be adjusted to a cooler temperature during busy times.

  • 5/5 Anton W. 1 year ago on Google
    McDonald's is a fast-food chain that has been around for decades, and it's no surprise that it's a go-to spot for many when they're in doubt about what to eat. With its wide range of classic menu items, such as the Big Mac and Chicken McNuggets, there's always something for everyone at McDonald's. One of the things that sets McDonald's apart is its consistency. No matter where you go, you can always count on the same quality of food and service. Whether you're grabbing a quick breakfast on the go or a late-night snack, McDonald's is always a reliable option. However, while the food and service are consistent, the appearance of McDonald's restaurants could use a revamp. Many of the older locations look outdated and could benefit from a modernization. With the rising popularity of eco-friendly and sustainable design, it would be great to see McDonald's implement some of these principles into their restaurant designs. Overall, McDonald's remains a top choice for those looking for a quick and satisfying meal. With a little bit of updating to their appearance, they could elevate the dining experience even further

  • 4/5 Stephanie R. 5 months ago on Google
    Great place. Depending on the staff you get though, might not be so accommodating. But the seats are abit on the small side inside which makes sense as you don't want loiterers. Should probably update their calling system though for the orders although people should also be paying attention. Me personally I love their burgers, I think it's the sauce๐Ÿ˜‚.

  • 4/5 Peter L. 5 months ago on Google
    I like the one in Laucala (opposite USP)...got nice parking and close to shopping mall ( Damoda City, Cost-U-Less, Sports City etc.) Usually come for a quick meal and read their local newspapers. The availability of seats depends on the day and hour you visit- peaks hours like after-work, weekends and public holidays are usually top this period. Otherwise, it's fairly moderate. Food is depending on your preference. As a meat lover it's definitely the Big Mac for me - it's even better than their Quarter Ponder, or would go for Mac Chicken. The customer service is pretty standard for eat-in as well as the Drive Thru but on a odd day do expect the unexpected. Same goes for meal standard. Just adding on, their Ice Coffee is so good ๐Ÿ‘ ๐Ÿ˜‹ I only wish it's either cheaper or comes in a bigger cup ๐Ÿ˜‰๐Ÿ˜. Vinaka ๐Ÿ™‚๐Ÿ‘

  • 4/5 Olimiva L. 11 months ago on Google
    Love the food but less sauce provided Should provide other different sauces for free

  • 4/5 Enele T. 6 months ago on Google
    Great place to get meals if your out of other options but sometimes the line at the drive through though....

  • 4/5 Varun D. 7 months ago on Google
    For the most part we liked it. The food tastes good, but we saw a hair in our scrambled eggs (which they promptly changed).

  • 2/5 Ezzaz A. 9 months ago on Google
    Unfriendly staff. They lied about the soft serve not being ready and 2 customers after us ordered and got theirs while we were right there waiting for our meals. The manager could only look and do nothing when we complained. Pathetic staff and manager on shift

  • 2/5 Lilly 3 months ago on Google New
    Low quality and quantity of food for the price. I mean just look at my sad Big Mac, only a few cm thick! Go to Sun Fryer instead, soooo much better. Or Burger King. Staff are friendly enough here but they always mess up something in my order.

  • 5/5 Dawn C. 4 months ago on Google
    They had 'potato pancakes' on the menu as a limited addition item that are basically perfect hash brown patties to add to your burger. Delicious!

  • 1/5 Davendra p. 3 months ago on Google New
    I get 2 wings In a regular 2 piece meal, I don't see my money worth, and fries was cold, in the peak afternoon, who is stealing here. This is a second time, once I was given nuggets in a chicken burger, I don't see myself risking the 3rd time, rubbish.

  • 3/5 kelly v. 11 months ago on Google
    Food is ok but not as good as some other places I have been to.. but it's good enough for Fiji

  • 4/5 Momaiza Y. 1 year ago on Google
    Parking available. Prefer drive thru although service can be sometimes slow.

  • 4/5 Maria R. 1 year ago on Google
    Great location and desserts after a great meal. Good service from the staff, great to take the family for a quick dessert.

  • 1/5 Peter D. 1 year ago on Google
    well it's McDonalds so that's enough about the food - order was punched in wrong and then when I pointed out that my order did not match the menu (big one displayed above the cashier) was told the menu was wrong. But that's how it goes in Suva I guess ๐Ÿคท ๐Ÿ™„

  • 5/5 vimlesh m. 1 year ago on Google
    Great place. Meals served quite conveniently. Taste great. Good value.

  • 3/5 D P. 1 year ago on Google
    Was crowded and ice cream was way too soft. It was a nightmare trying to park and then move out of the carpark. The driver through was holding up the traffic going in and out. But was good to see old staff after so many years. I last visited 3 years ago.

  • 1/5 SHIKA C. 1 year ago on Google
    This is not a way to prepare wrap.

  • 3/5 Sulita T. 1 year ago on Google
    Ordered the 3 piece Hot and spicy chicken: really tasted like refried leftover fried chicken from a day prior : they were hot but not spicy . And the mayo is no longer in sachets they're now <tsp of mayo in small clear containers . Always good customer service otherwise.

  • 5/5 Ilaisa S. 1 year ago on Google
    Not much has changed over the last 10 years. In need of a touch up. A little weird having a staff lunch room that's visible to customers

  • 3/5 Sivneet c. 2 years ago on Google
    The drive through service is sometimes slow and the interior needs to be redesigned as it is outdated.

  • 4/5 Joshua J. 3 years ago on Google
    Was craving for something to fill my stomach this morning and McDs was my pick. Breakfast menu I'm not a big fan of but I'm here for the coffee options. Parking is always available so a plus.

  • 4/5 Leon C. 2 years ago on Google
    It's a good thing that our local McDonald's gets it's beef from NZ. It makes for real tasty burgers. Compared to American beef which just tastes processed. Prices are on the up side. Customer service is great. Try to avoid the drive through though if you're in a hurry though.

  • 5/5 Ayush P. 1 year ago on Google
    Great service together with delicious food. Customer service is on point as it attracts a wide range of customers from a greater area.

  • 5/5 Yasir R. 1 year ago on Google
    Its a small size McDonaldโ€™s. Had a lunch here during visit to the city of Suva Fiji. Food was fresh and hot. Felt no difference in the taste

  • 4/5 Ronak C. 1 year ago on Google
    Restaurant is clean, Salad Burger is delicious and good atmosphere. You have to request for a vegetarian cheese if you're vegetarian, and that information is not conveyed very openly as it is only stated in a piece of paper on the board.


Call +679 999 7223 Open on Google Maps

Amenities


  • Parking
    • โœ“๏ธ Free parking lot
    • โœ“๏ธ Plenty of parking
    • โœ“๏ธ Free of charge street parking
  • Payments
    • โœ“๏ธ Debit cards
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Offerings
    • โœ“๏ธ Coffee
    • โœ“๏ธ Quick bite
    • โœ“๏ธ Small plates
    • โœ“๏ธ Late-night food
    • โœ“๏ธ Vegetarian options
  • Accessibility
    • โœ“๏ธ Wheelchair-accessible toilet
    • โœ“๏ธ Wheelchair-accessible seating
    • โœ“๏ธ Wheelchair-accessible car park
    • โœ“๏ธ Wheelchair-accessible entrance
  • Dining options
    • โœ“๏ธ Lunch
    • โœ“๏ธ Brunch
    • โœ“๏ธ Dinner
    • โœ“๏ธ Dessert
    • โœ“๏ธ Seating
    • โœ“๏ธ Breakfast
    • โœ“๏ธ Counter service
  • Service options
    • โœ“๏ธ Dine-in
    • โœ“๏ธ Delivery
    • โœ“๏ธ Takeaway
    • โœ“๏ธ Drive-through
    • โœ“๏ธ Outdoor seating

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