The worst trip I have ever had was with this company, everything was bad with it, I would never recommend dealing with it.

(Translated by Google) Some delegates are bad non-professional in dealing, so I can't see them again. (Original) بعض المندوبين سيئين غير مهنيين في التعامل، بالنسبة الي لا يمكن اطلع معهم مره ثانيه.

A beautiful trip, wonderful service, punctuality, and special thanks to the guide, Diaa Al-Zoubi. He was very kind, energetic, and understanding of everyone. In addition, I lost my wallet in Wadi Rum, and he was with me step by step.

One of the worst tours company in Jordan, extremely poor service and rude staff, highly not recommended.

Great travel agency in Amman

Very Very rude and disrespectful the guides and well managers as well. if you go to the best hotel ever (which they won't) they will ruin it. the rooms they took us to were very were unsanitary. Would not recommend to a friend even if it was free....

An experience that could not be worse.

(Translated by Google) Good follow-up of the company buses bad (Original) متابعه جيده من الشركه الباصات سيئه

(Translated by Google) One of the worst tourist experiences ever !! I booked with Rimal Tours for two nights and three days on Wadi Rum and made sure of every little and big thing before booking and paying, including the gathering time (11) because I could not see much, in addition to the presence of internet in the camp, and the answer was that there was no type of connection, and he would be with us The company’s representative with a mobile (Lux) so that I need someone to make any contact .. He was on an optional flight on the last day (Saturday) for two hours, and because we did not destroy the group, I agreed .. The night of the flight, they informed me of a new departure time (7 in the morning) and when I objected to my story, Birjouli I did not come back, and after contacting another employee, I was surprised that the reason for changing the date was to integrate Groupin and change the entire flight program (Aqabat Rum Aqabah), and before I objected, he told me that he changed my room to a suit because it is the company HaCommission from last year .. I thanked him and told him it is not your right to change every The program of the trip without what you consulted me and it was by chance that you told me about this sudden change! I told him that I have a job for 10 and there is no limit that brings me to 7. He started asking me to postpone my work, and that he would take me personally. I refused and made it clear to him that I asked him about the most accurate details from the beginning and I wanted the service and the agreement I paid for them, .. come back an hour later. Another bus is not from the company. High 11 and confirm that it is the bus that is going to drop me across the camp, and I insisted and told it to the letter. It will not drop me in a place and reduce my mind. How are you? We are two girls, God bless you .. On the day of the trip, the bus was delayed and lost it was stopped so that the journey took seven hours and a half, and we arrived at Ram 7 and a half and called our names and we said Aisha camp, they went down here. As the bus was going, I asked the bus driver that he would wait until we were asleep, as he was the delegate, so we had to go to the camp. With difficulty, I was able to drive to the delegate who denied his words and I said that there are no buses to reach the camp gate, and what was from me except that I heard him who had the share and drunk the line in his face. But the bus driver objected, and left them with us in the desert text .. The young men are the children of the lawful and they arrived, and we are on the road. One of the Rimal Company rang and tell me that I have a right as a company. I change the itinerary. There is no network. We arrived at the camp, neither in a delegate nor what they grieve, nor at one end, the hotel informs about the time of our arrival, and no one has arranged our affairs or told us that we originally ring on them, but we reach our safety, and the biggest shock is the hotel, as long as we have dealt with Sands Tours, so I knew that it was the story of the Comission and the Suit needle dwelling. No one asked us from the office, and when we caught the one who rang them, we asked them about the date of departure, and I did not find any recorders who called me from them .. The bus arrived on Saturday a half an hour earlier, and they asked us to go to the bus to talk in a hallway. We sat in Aqaba instead of 4 hours and a half, and one of the delegates we talked with him, knowing that you were formed, but it was not your fault, and I did not apologize except for what we told him the least thing you do is apologize. We thought that they provided us with two gifts as compensation, but we would reach Amman, and of course no one asked us or passed us until this moment. (Original) من اسوأ التجارب السياحية على الاطلاق!! حجزت مع رمال تورز ليلتين وثلاث ايام على وادي رم وتاكدت من كل صغيرة وكبيرة قبل الحجز والدفع بما فيه وقت التجمع (11) لاني ما بقدر اطلع بكير كتير، اضافة الى وجود انترنت بالمخيم وكان الجواب انه مافي ولا اي نوع اتصال، وانه رح يكون معنا مندوب الشركة ومعه موبايل (اللوكس) عشان ازا احتاج اي حد يعمل اي اتصال.. كان في رحلة اختيارية عالعقبة باخر يوم (السبت) لمدة ساعتين، وعشان ما نخرب الجروب وافقت.. ليلة الرحلة خبروني بموعد انطلاق جديد (7صباحا) ولما اعترضت حكولي بيرجعولي وما رجعولي ، وبعد الاتصال بموظف اخر تفاجات انه سبب تغيير الموعد هو دمج جروبين وتغيير برنامج الرحلة بالكامل (عقبة رم عقبة)،ومن قبل ما اعترض خبرني انه غير غرفتي لسويت لانه الشركة الها كوميشن من السنة الماضية.. شكرته وقلتله مو من حقك تغير كل برنامج الرحلة بدون ما تستشيرني وانه بالصدفة قلتولي عن هاد التغيير المفاجئ! وقلتله انه عندي شغل لل 10 وما في حد يوصلني عال 7، صار يطلب مني اني أأجل شغلي، وانه هو بيجي ياخدني شخصيا، انا رفضت ووضحتله انه انا سالته عن ادق التفاصيل من البداية وبدي الخدمة والاتفاق اللي دفعت مقابلهم، .. رجعلي بعد ساعة دبرلي باص تاني مش من الشركة عال 11 وأكدلي انه هاد الباص راح ينزلني عباب المخيم، واصريت وقلتله بالحرف مش ينزلني في مكان ويقللي دبري حالك احنا بنتين لحالنا الله يرضى عليك.. اجا يوم الرحلة، الباص تاخر وضله يوقف لدرجة اخدت الرحلة سبع ساعات ونص، فوصلنا رم 7ونص ونادوا اسماءنا وقالولنا مخيم عائشة انزلوا هون، نزلنا بنص الصحراء وكان الظلام دامس وما كان في غير 3 جيبات وسائقيهم في الشارع، وحكالنا شوفير الباص هي هاد البكب حيوصلكم، وإذ بالبكب يروح، طلبت من سائق الباص انه يستنى لحد ما نامن حالنا كونه المندوب اكدلنا نزولنا عباب المخيم. وبصعوبة قدرت اوصل للمندوب اللي انكر كلامه وحكالي مافي باصات بتوصل لباب المخيم وما كان مني غير اني اسمعه اللي فيه النصيب واسكر الخط بوجهه، واصريت اني ما اطلع بالبكب غير مع زلمة من الباص يامنني للمخيم، وفعلا 3 شباب ولاد حلال مع والدة احدهم تبرعوا يوصلونا، ولكن سائق الباص اعترض، وراح وتركهم معنا بنص الصحرا.. الشباب ولاد الحلال وصلونا، واحنا بالطريق رن واحد من شركة رمال وقللي انا حقي كشركة اغير برنامج الرحلة، ولما بلشت احكي معه باسلوب شديد اللهجة حكالي اوصلي الغرفة ومنحكي وهاي قمة قلة الزوق لانه هو عارف انه مافي شبكة. وصلنا المخيم، لا في مندوب ولا ما يحزنون ولا في حدا مخبر الفندق عن موعد وصولنا، وولا حدا مرتبلنا امورنا ولا قالولنا اصلا نرن عليهم بس نوصل عشلن يامنونا، والصدمة الاكبر الفندق حكالما ما عمرنا تعاملنا مع رمال تورز فعرفت انه قصة الكوميشن والسويت ابرة مسكن. وما حد سال فينا من المكتب، ولما لقط نت احنا اللي رنينا عليهم نسالهم عن موعد المغادرة وما لقيت اي مسج واصلاني منهم.. الباص وصل السبت ابكر بنص ساعة، وطلبوا منا نطلع عالباص نحكي برواق، قعدنا في العقبة بدل الساعتين 4 ساعات ونص، وواحد من المندوبين احنا رحنا حكينا معه حكالنا بعرف انكم تمشكلتوا بس هاد مو خطاكم، وما اعتذر غير لما قلناله اقل اشي تعمله انك تعتذر، وحكالنا انهم مجهزيلنا هديتين كتعويض بس نوصل عمان، وطبعا ما حدا سال فينا ولا عبرنا حتى هذه اللحظة

(Translated by Google) The company laughed at us, no exact dates, and the itinerary changed more than once (Original) الشركة ضحكو علينا لا مواعيد دقيقة وبرنامج الرحلة اتغيير اكتر من مرة

(Translated by Google) Not respecting the appointment .. buses without a bath. !! (Original) عدم احترام الموعد.. باصات بدون حمام.!!

(Translated by Google) Young men are arranged and have spoken (Original) شباب مرتبين وقد كلامهم

(Translated by Google) Credibility and transparency are weak for them (Original) المصداقية والشفافية ضعيفة عندهم

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(Translated by Google) I would never advise you about the company. Very bad. Dealing with the flight officials is very bad. There is no respect and disgusting, but you will come forward with a complaint that is not important to them. (Original) ما بنصحكم ابدا ب الشركة سيئه جدا تعامل من مسؤلين الرحلة كتير سيء مافي احترام و مقرفين و بس تيجي تقدم شكوة ما بهمهم ما بنصحكم ابدا و بحكولك بس عائلات و بطلع شباب ..

fraud company. inaccurate dates , bad buses, the staff is rude and useless. dont deal with this company and travel solo.

(Translated by Google) I do not know from the other employees what I know about hotels (Original) اشي من الاخر موظفين ما بعرفو اشي عن الفنادق

the worst company ever I don't recommend you to go with them ever super rude the worst organized when you dealing with a company they don't take your problem seriously Non-commitment to time and insolent with everything and they are not cheap I will never deal with them again and tbh no one should they are the worst

I've gone to this agency multiple times ,it used to be great, By my last trip unfortunately I could see that their services have degraded substantially I wouldn't recommend it

(Translated by Google) Bad inaccuracy of appointments and delay (Original) سيئه عدم دقه بالمواعيد وتسيب تاخير

The best trip with sand The best trip with Diaa and Malik, I swear it was a trip of a lifetime. I live in Germany and sand came up, and thank God everything was as good as it could be. All due respect to Diya and Malik, the best guys in Jordan

Wonderful organization, the trip was very nice and we had fun with you A big thank you goes to Diaa Al-Zoubi

Diaa Al-Zoubi is the best guide

Thank you to Diaa Al-Zoubi, a respectable and intelligent man

The most beautiful trip with the luxurious Diaa Al-Zoubi ❤️❤️