Stellenbosch Animal Hospital

Veterinarian Animal hospital

😐 I changed my review from 5 to 3. While generally the practice team is good and support staff friendly, there are one or two individuals who have soured our relationship. An after hours emergency service is advertised but when one calls, they seem reluctant to help. I have now visited another vet in... People often mention service, staff, infection, Stellenbosch, hospital, excellent,


Address

1 Banghoek Rd, Stellenbosch Central, Stellenbosch, 7600, South Africa

Website

stellenboschvet.com

Contact

+27 21 887 3052

Rating on Google Maps

4.60 (418 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 12 pm
  • Sunday: 11 am to 12 pm
  • Monday: 8 am to 12 pm, 3 to 6 pm
  • Tuesday: 8 am to 12 pm, 3 to 6 pm
  • Wednesday: 8 am to 12 pm, 3 to 6 pm
  • Thursday: 8 am to 12 pm, 3 to 6 pm
  • Friday: 8 am to 12 pm, 3 to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (12) staff (7) infection (7) Stellenbosch (6) hospital (6) excellent (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Carla van Z. 1 year ago on Google
    I changed my review from 5 to 3. While generally the practice team is good and support staff friendly, there are one or two individuals who have soured our relationship. An after hours emergency service is advertised but when one calls, they seem reluctant to help. I have now visited another vet in Stellenbosch and am completely blown away by the wonderful service I now receive. The new vet does follow up calls and treats my furkids with respect and love, something I never experienced at this practice which feels like a production line.
    3 people found this review helpful 👍

  • 5/5 Private P. 1 year ago on Google
    Dr Olivier is God-sent. Honestly. I wouldn't have anyone else even touch my dogs. His instincts and ingenuity are unequalled. Talent and passion like that can only come from a true place of GRACE and LOVE.
    1 person found this review helpful 👍

  • 5/5 Madeleine B. 2 years ago on Google
    Stellenbosch Animal Hospital is truly a wonderful veterinarian clinic. I have visited this location many times with two of my pets, and have always left feeling informed and reassured. When taking my pets on a trip to this vet, I am certain that I will get incredible service from very knowledgeable professionals. Dr Giliomee, in particular, has been a very special part of our and our pets' lives. He is incredibly informed, so gentle with the animals and, above all, a truly kind man. Along with the joy of having a dog, comes the sadness of losing your beloved friend at some point. Dr Giliomee guided me through the process of the passing of our ridgeback, providing helpful, practical information with sensitivity and utmost care. I know that our pets may not always enjoy a trip to the vet, but my dogs have always trusted Dr Giliomee - and as do I. As a 20 year old girl, the entire process of caring for a sick, injured or old pet is completely overwhelming. However, I have found that this doctor's assistance has been remarkable, as we work together to look after man's best friend to the best of our abilities. Even if I were to move out of Stellenbosch one day, I would certainly make the trip to this animal hospital. I could not be more grateful to Dr Giliomee.
    1 person found this review helpful 👍

  • 5/5 Erika S. 2 years ago on Google
    We have been clients for many, many years. Great doctors, easy accessible parking. The best!
    1 person found this review helpful 👍

  • 5/5 Gerhardus S. 2 years ago on Google
    You can always call Stellenbosch Animal Hospital and they are there ready and willing to help take care of you sick loved one.
    1 person found this review helpful 👍

  • 5/5 Derek james C. 5 years ago on Google
    I highly recommend Stellenbosch animal hospital to anyone and everyone who cares for their animals. Absolutely fantastic service! The vet's were extremely helpful and knowledgeable. My rescue pup was in very bad shape and technically had no chance of surviving but they hadn't given up hope. They did all they could to nurse the dog back to health. I was constantly checked up on to see the progress. Today i went for a check up and all is well. One healthy strong pup which I couldn't beleive. Great vet's amd staff ! Thank you for all that you did!
    1 person found this review helpful 👍

  • 1/5 Saul F. 6 months ago on Google
    I brought my cat (Ninja) in with an infection on his ear. Dr Francois Olivier who saw him wasn't sure what it was, he said it might be fungal, bacterial or allergies, but didn't bother to take a look at it under a microscope. Instead he just shot him up with antibiotics and cortisone and sent him on his way. At first the infection started to clear up and then about 2 weeks later it came back with a vengeance. I took him to a different vet who took one look under the microscope and confirmed it was fungal (ringworm). The thing about ringworm is that antibiotics and cortisone don't kill it. In fact they are immunosuppressive which allows the infection to get much much worse. It's now almost 2 months later and I'm still dealing with a horrific ringworm infection that's spread all over my cat's body from head to toe and won't clear up even with oral antifungal medication. If your vet wasn't so irresponsible and negligent and spent more than 10 seconds on their diagnosis this would have been a simple process, but instead you opted to take the quick and easy route and ended up making it 10X worse. You should be ashamed. The funny thing is I had brought my cat in there just a week or two before this infection started and I honestly wouldn't be surprised if he picked it up from one of your tables or vets with the way you rush your patients in and out. For anyone considering where to take your fluffy companion, if you're looking for a vet that actually takes the time to do their job properly and cares about the well-being of your furchild, do yourself a favour and stay far clear of Stellenbosch Animal Hospital. Edit: Added the doctor's name. Edit 2: I replied to them below via email but they never bothered to respond. The ear flap where the infection was was never tested, only a sample of inside the ear canal was tested, where there was no infection. They don't appear to have any answer to this.

  • 5/5 Celeste R. 6 months ago on Google
    For many years this animal hospital has ranked top in my books. The service is excellent and they treat every pet no matter how big or small with love.

  • 5/5 Johan C. 6 months ago on Google
    Excellent veterinarians ! On our first visit (and the follow-up), we felt comfortable and at ease. This is now our "go-to" anmal hospital 🤗

  • 1/5 Kirsten R. 10 months ago on Google
    I really hope they’re kinder to animals than they are to pet owners. I arranged, via email, months prior to confirm when my cats could come for a titre test and was told not on weekends and to show up during consultation hours. I called the day before and the woman told us to come in the morning (on a Friday). My parents travelled for over 50 minutes with my cats in their carriers (my cats were extremely unhappy and frightened in the car, soiling their carriers) only to be told on arrival that they shouldn’t come on a Friday. This (very important piece of information) was never communicated with us - not via email or the call the day before. To make matters worse, the male vet on duty was incredibly rude to my elderly parents as if it were our fault for the miscommunication. I can’t comment on their actual service - because we didn’t and will never get any - but they could really work on how they treat and communicate with paying customers.

  • 5/5 Helena O. 9 months ago on Google
    They saved our dog's life after a viscious attack by a bulterrier.

  • 5/5 Valda S. 10 months ago on Google
    Our Scotty was very sick and had to be put down. I am so grateful for the compassion with which Dr MC Francken handled it. The warmth and concern of the staff made me feel like they were family and not just a business.

  • 5/5 Cornerstar S. 5 months ago on Google
    Always an excellent caring experience- you don’t doubt that they will do their best for your pet’s

  • 5/5 Pieter Van der W. 5 months ago on Google
    I visited the hospital on New Year's Day after my dog was attacked the previous afternoon and the wound needed treatment. The hospital opened exactly on time, the admin part went quite smooth and Dr. Brugman's care was excellent.

  • 5/5 Cara Mia Janse van V. 1 year ago on Google
    Always friendly and helpful with our cats!

  • 5/5 Joan P. 11 months ago on Google
    Super fast diagnosis and friendly service with smiles

  • 5/5 B van W. 1 year ago on Google
    I drive from Bellville to take my dogs to them. Excellent communication and excellent price. All staff friendly and very very professional. The vets are excellent. After service and follow ups very good. Thank you very much for you excellent work.

  • 5/5 Annette V. 1 year ago on Google
    Friendly, helpful and knowledgeable. My one cat is very very timid and Dr Brugman treats her with exceptional care and I am truly thankful.

  • 5/5 Roy B. 1 year ago on Google
    Excellent vets thanks so much for your help today 🙏

  • 4/5 RENE M. 1 year ago on Google
    Great vets. Been going there for the last 11 years with my two Schnausers and have always been very satisfied with the service.

  • 5/5 Annalie W. 1 year ago on Google
    Friendly and efficient staff, knowledgeable and kind veterinarians. A special thanks to Dr Franken who is always brilliant with our dogs.

  • 5/5 Lumley's Place G. 1 year ago on Google
    Always a joy to visit. Service excellence time and yime again

  • 4/5 Rudi V. 2 years ago on Google
    Very good service by well trained staff and vet's

  • 5/5 Simon van der M. 1 year ago on Google
    Fantastic staff, very friendly, warm and helpful.

  • 5/5 Edward R. 1 year ago on Google
    Friendly, prompt and efficient service. They handle their patients and their owners with respect and kindness.

  • 5/5 Justine R. 1 year ago on Google
    I always get the help I need for my furkids from this practice. Friendly service!


Call +27 21 887 3052 Open on Google Maps

Trends



Last updated:

Similar Veterinarians nearby

Last updated:
()