1/5 Chris P. 1 year ago on Google
Very
very
dissapointed
and
I
agree
with
other
reviews.
It's
NEOM
that
keeps
this
complex
operational.
If
it
wasn't
for
NEOM
and
the
level
of
service
i
have
seen
was
offered,
it
would
not
be
here
now.
£500
per
night
for
half
board
(
no
choice
it
must
be
half
board)!
The
hotel
is,supposed
to
be
a
beach
resort
and
a
positive
is
the
lovely
views.
I
am
three
nights
into
a,32
night
stay.
My
room
is
a
'premium'
room
in
what
is
described
as
a
Cave
Room.
It
is
5
x
steps
x
5
steps.
The
hotel
guidebook
states
they
infer
a
complimentary
show
shine
service
and
even
leave
a
basket
to
put
ones
shies
in,
but
no
they
don't!
I
asked
for
a
OJ
at
breakfast,
if
I
pay
for
it
as
its
not
included
in
the
buffet!
I
asked
for
a
cappuccino
but
alas
no.
OK
so
I
will
make
a
coffee
in
my
room
but
three
days
on
I
am
still
trying
to
get
some
creamer
or
milk
(no
shop
on
the
'complex'
or
in
the
region).
I
see
the
hotel
are
ripping
the
guts
out
of
companies
financially,
making
reservations
here
so
expensive,
their
strategy
is
clearly
take
as
much
money
as
they
can
before
the
hotel
ultimately
will
be
closed
down
when
stronger
and
more
modern
hotels
open.
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