I had visited this clinic for a while before, but I was depressed by a female doctor later and stopped coming again. Only after many years did I think of giving a review to record my personal experience of this clinic. view. There are several problems with this clinic. One of the problems is that the waiting period is too long. Even if I have an appointment, the wait is still very long. It all starts in hours, and it is still when I have an appointment. Moreover, two doctors usually see each other together during the consultation, but only one consultation room has an electronic sign indicating the number is changed, and the other one does not rely on the lady to call the patient by name at all. Yes, it’s called by name, so even though I know my number, I have no idea how many people are left in front of me, when they will call me, and can I go out for dinner and come back? None of this ‧Know! So I was always hungry during the consultation. I rushed to the hospital as soon as I got off work, and then waited endlessly. Only when all the restaurants that normally sell dinner were closed could I come out, at the latest. I remember that I came out between 9 and 10 o'clock in the evening, and there were not enough seats inside, so I often stopped and started jumping at the hour. As for the doctor, you said he was patient, responsible and attentive. I think it’s okay. The reason I didn’t go there in the end was because of the doctor. I don’t really remember what the doctor said at the beginning. I only remember my first reaction after hearing it. It's "Then why should I come to see the doctor?" I came to see the doctor to solve the problem that troubled me, but the doctor gave me a very careless, careless and perfunctory feeling. Maybe I am just a case, or maybe it is just an illusion caused by my personal thinking filter, but I am so The perfunctory sadness was real at first, or maybe I was just a relatively weak person who just happened to bump into the doctor who was in a bad mood. I hope that the doctor is really as gentle, patient and responsible as everyone said.

因為失眠和腦霧而嘗試rTMS。作完30次療程不只原本的症狀沒有改善，反而記憶力思考力大幅衰退，還出現無法遏止嚴重恐慌憂鬱焦慮症狀。我很怕有可能熬不過人生這關...非常痛苦 林醫生跟我說這只是暫時的，但三個月過去了，情況完全沒有好轉。

(Translated by Google) I go back to the clinic regularly to take medicine. If there is a drug problem, I want to ask the doctor at the scene. The lady at the counter told me that even if I ask the doctor about the drug problem, it is considered to be 800 at my own expense, but the attitude of the lady is really not flattering. Just pay 800, if you don't have any money, give it to me. Later, the consultation room ended in less than 10 seconds, and 800 really dared to accept it. (Original) 在這邊定期回診服藥，有藥物問題到現場想詢問一下醫師，櫃檯小姐告知就算是問一下醫生藥物問題也算看診要自費800，但小姐的態度真的不敢恭維，一副就是要馬就付800，沒錢就給我滾。後來進診間大概不到10秒就結束，800也真的是很敢收欸

The check-in and registration process was very strange. We were supposed to register at around 4pm, but the registration was stopped at the end of the time. Because it was my first time for a first-time consultation, I didn’t understand the process very well. The lady at the counter also said that you didn’t see so many people waiting on site, which was a big question mark. ❓So! That's why I came to consult. I asked if I could make an appointment to register in the evening, and then they helped with it. Later, they also registered my name, phone number, etc. I was told that I could check in at 5:50. I saw that there was still half an hour left. I waited outside and arrived at the counter on time at 5:50. The lady at the counter called me by name and collected the registration fee of 250, but I was never called. Later, They then asked us what we wanted to do. If they had told us to come back at 5:50 to register, why did they have to register our names? It was misleading.

不知道批評歐醫師的那篇留言是不是今天下午的事件，一個年輕女生不願意等看診，要求直接拿藥被拒絕，在櫃檯大發脾氣，歐醫師有親自出來解釋也沒用，在旁邊聽到的意思不是不開藥，是要等看診完了解狀況後才能開藥，我覺得醫生做法是合理的. 看過歐醫師很多次，覺得她很有耐心聽我講話也很有同理心，補推.

(Translated by Google) I think the appointment registration mode is very strange and very bad! Please pay attention to your hospital! No matter how early you make an appointment, you must arrive at the hospital early to get a number plate on the same day (yes! You have already made an appointment and you need to get a number plate), and then follow the number when the time is up. The number card is registered in order (yes! You have to register again), and it only takes five minutes, even if you are three minutes late, even if the number card draws the first number, even if you make an appointment a long time in advance, as long as you miss the gold In five minutes, you will have to wait in line for registration on the spot! What is the meaning of the appointment registration in your hospital? (Original) 我覺得預約掛號模式非常奇葩而且非常糟糕! 請貴院務必重視! 不管多早預約, 當天都要提早到院排隊領號碼牌(是的! 已經預約掛號還要領號碼牌), 時間到再依照號碼牌順序掛號(沒錯! 還要再掛一次號), 而且只有五分鐘, 哪怕你慢了三分鐘, 那怕號碼牌抽的是一號, 那怕你提前很久就預約了, 只要錯過了那黃金五分鐘, 就要現場排隊等掛號了! 請問貴院的預約掛號意義在哪?

女兒因為憂鬱幻聽打了50幾次效果改善平平, 後來轉到醫院治療, 藥物調整後比較穩定, 之後因為被老師霸凌又再度復發幻聽, 選擇在醫院治療, 這次前10次的效果遠比之前的效果好很多, 是醫師專業度的問題, 還是機器不同的問題? -- 後來做了腦功能檢查, 確定女兒是第二型躁鬱症, 未來建議能過作rTMS前能夠做腦功能評估,

我有幸認識林彥鋒醫師多年，自從他在新竹開設平衡身心診所以來，我一直對他的專業能力和熱忱印象深刻。作為哈佛大學公衛學院的博士和接受正統精神科訓練的專業人士，林彥鋒醫師在精神科領域具有非常高的水準。 在松德療養院接受訓練期間，他不僅積累了豐富的臨床經驗，還曾經擔任過松德醫院的主治醫師。松德醫院是台灣頂尖的精神科訓練醫院，這使得林醫師具有非常高的專業素養。此外，請參見國家衛生研究院的網站介紹，林彥鋒醫師還是一位傑出的精神疾病專家。 在平衡身心診所，林彥鋒醫師以患者為中心的診療理念，關心每位求診者的需求和感受。他的親切態度使得患者在面對心理困擾時感到安心，相信他們的問題能夠得到妥善解決。 作為他多年的同學，我誠懇地向大家推薦新竹平衡身心診所。在這裡，您可以享受到林彥鋒醫師的專業知識和熱情關懷，相信他的診所定能帶給您身心的平衡與健康。給予五星的高度評價，絕對值得信賴！

(Translated by Google) At the lowest point of my life, I came into contact with psychiatry Until now, I've slowly found my former self Also here for psychological counseling, the doctor listens very carefully to my story and the past I also recommend people who have sleep problems around to come here Please get rid of the traditional concept of "taking medicine is sick" We need to fix our sleep problems first Only have the ability to think about the core of the next self If you want to see a doctor, it is recommended to queue up "early" Because there are so many people Physicians are very patient and listen to every patient The lady at the counter is really not very good But in fact, I go back to the doctor every month to see it like this It's slowly changing attitude is very subjective Plus I think "polite and polite" are mutual! Hsinchu who left because of work Thank you, Balance, for spending nearly three years with me Thank you, Counselor Huang Talking to you and the art therapy process was really fun I also found a lot of small details that I didn't notice myself (Original) 在我人生最低潮的時候接觸了身心科 一直到現在慢慢地找回重前的那個自己 也在這裡心理諮商、醫師非常認真的聽我的故事以及過去 我也推薦身邊有睡眠問題的人來到這邊 請排除「吃藥就是有病」這個傳統概念 我們得先解決好自己的睡眠問題 才有能力去想想下一個自己的核心 若是要看診的話建議提『早』去排隊 因為看診的人非常多 醫師都非常有耐心聽每一位病人說話 櫃檯的小姐的確態度不太ＯＫ 但其實我每個月回診這樣看下來 慢慢的有在改變了 態度很主觀 加上我覺得「禮貌、客氣」是互相的！ 因為工作離開的新竹 謝謝平衡陪我度過了將近三年的時光 謝謝黃諮商師 和你談話且藝術治療的過程真的很有趣 也發現到許多我自己都沒有注意到的小細節

因為睡眠困擾，經朋友推薦來診所治療，二十次的rTMS療程之後，改善了多年來的睡眠困擾。雖然櫃檯小姐比較冷漠，但醫師問診親切，細心的分析與診療，很推薦給有需要的朋友！

The wrong medicines are prescribed all the time, the registration is messed up, and the tattooed girl at the counter has a bad attitude. I know you have to have lunch, but can you take care of the patient first? Does the salary come to buy you lunch or to invite you to take care of patients?

(Translated by Google) It’s been almost a year since I came here to see a doctor, and it’s boring to wait too long for a doctor today. Come to see the clinic review, I feel that the clinic needs to go to visit XDDDDD Regarding the staff at the counter, I should be qualified to say a few words after seeing the doctor for more than a year (even when I went to work outside of the country for a while). No matter how busy the counter is at your clinic, they can remain patient. I have never experienced a bad attitude. Maybe it's because of a flat mask or anxious speech that I feel bad attitude? After all, sometimes there are really many people, and of course the people who come to see the doctor are also very hard, but isn’t it hard at the counter? I have to accept a lot of inexplicable questions and abuse every day. I just think I can’t handle it. Several times when I was waiting for a consultation, I encountered a patient who was very loud (not sure if there was someone who came to comment). The Lu counter always explained the registration process, but the counter announcement was really clear, even Unlike what a comment said, no appointments are made or random appointments are made. The announcement is clearly marked. The on-site lottery is the order of registration, not the consultation number, and there are so many people who see the doctor. The appointment must be exploded, right? Like my previous appointment number is very behind, I will come to the scene early to queue up to get the scene number, I think it’s very good :) Many patients have a bad breath at the counter, I think they also bear it silently, pitiful. During the epidemic prevention period, we all worked very hard. Let Taiwan be better by understanding each other:) (Original) 來這邊看診都快一年了，今天看診等太久好無聊，來看看診所評論，感覺診所需要去拜拜XDDDDD 關於櫃檯人員，我看診資歷一年多應該有資格說幾句吧（甚至有段時間去外地工作也跑來看）。貴診所不管櫃檯多忙，她們都能保持耐心，我還沒遇過態度不好的時候，也許是戴上口罩語氣平淡或是講話比較急才感覺態度不佳吧？畢竟有時候人真的很多，來看診的人當然也很辛苦，但櫃檯不辛苦嗎？每天要接受很多莫名其妙的問題和謾罵，我光想就覺得自己沒辦法勝任。 有幾次等看診的時候遇到有病患蠻大聲的（不確定是不是有來評論的人），一直盧櫃檯要解釋掛號流程，但櫃檯公告真的都打蠻清楚的，甚至也不像某評論說的，不給預約或是亂預約，公告很清楚的打上，現場抽號是掛號順序，不是看診號碼，而且看診的人這麼多，預約的人一定爆炸吧？像我之前預約號很後面，我就早點來現場排隊拿現場號，我覺得很好欸：） 不少病患對櫃檯口氣不好我看她們也默默承受，可憐哪。 防疫期間，大家都很辛苦，互相體諒讓台灣更好吧：）

Because I forgot to bring the sleeping pills that I usually take, I went to the clinic and wanted to register and get the medicine at my own expense. The nurse at the registration desk had a very bad attitude. She only told me that the initial consultation time had passed and that I had to wait until next Monday to get the medicine. Completely devoid of empathy and unable to understand the patient's urgency to take medication.

(Translated by Google) Draw the number plate at 1 5 and get into a mess 2 Put your health insurance card and number plate at half past five 3 5:50 registration fee 4 to see the doctor after 6 o'clock Inexplicably, I wasted an hour here, and I have to wait a little longer before I can see a doctor. Now that the epidemic is so serious, we have to crowd 20 or 30 people here For the first time, I came to see the outpatient counter in the evening on May 18, 110. The attitude of the lady at the outpatient counter was so bad. I really don’t want to do it. Your registration procedure is so complicated I received your reply on July 2nd There is no improvement at all and still arguing You can even make an appointment for vaccine remnants, and all major hospitals and clinics also make appointments. Only you have to go to the scene to draw the number plates. Do you still think this is right? The so-called drawing number plates are also fake. I do. Registered number 2 is registered number 4. Please follow the anti-epidemic regulations for the number of people indoors and outdoors. (Original) 1 5點抽號碼牌 亂成一團 2 5點半放健保卡跟號碼牌 3 5點50收掛號費 4 6點以後才看診 莫名其妙浪費了一個鐘頭在這裡 還要再等才能看病 現在 疫情那麼嚴重非要把 二三十個人擠在這裡 本人第一次 110年5月18號 來看晚上的門診 櫃檯的小姐態度超差 真的不想做不要做 我不懂一家身心診所 對病人的同理心都沒有 花你一點時間解釋很難嗎?你們的掛號程序又那麼複雜 7月2號收到你們的回覆 完全沒有一點改進還在辯 連打疫苗殘劑都可以預約了，各大醫院診所也都預約制，只有你們要到現場抽號碼牌，還覺得這樣是對的嗎， 你們所謂的抽號碼牌也都是假的啊，我抽2號掛號卻是掛4號， 請依照防疫規定室內跟室外人數，

(Translated by Google) Few people who read the reviews recommend Dr. Ou, probably because she has not been here recently. Dr. Ou's consultations and medications are good, because he is a young doctor who is more patient. The disadvantage is that her outpatient clinic is waiting on the spot, and there is no cloud calling number. Even if she rushes past get off work on time, she will still wait for more than an hour if she is unlucky. I hope this part of the hospital can be improved. On the other hand, on Tuesday, because two doctors were seeing a doctor at the same time, the pharmacist had no time to deal with so many patients. Sometimes it takes 45 to 60 minutes to wait for the medicine. If there are still so many patients on Tuesday night, the hospital can consider hiring two pharmacists during this time. Otherwise, I will really wait from 18 o'clock to 21 o'clock to leave... (Original) 看評論很少人推薦歐醫師，可能是因為她還來不久。歐醫師問診跟用藥都不錯，也因為是年輕醫師比較有耐心。 缺點是她的門診是現場等候，沒有雲端叫號，即使下班準時衝過去，運氣不好還是會等超過一個小時，希望院方這部分可以改善。 另一方面, 星期二因為是兩位醫師同時看診，藥師根本來不及應付這麼多患者。有時候光等拿藥就要花45~60分鐘，，如果星期二夜診還是這麼多患者，院方可以考量在該時段聘請兩位藥師。不然真的會從18點等到21點才能離開.....

(Translated by Google) 😡I saw a lot of comments, and many people said that the attitude of the counter staff was super bad, indeed! I also encountered it. I asked her to jump to two numbers at a time. Instead of jumping one by one, scan the cloud to see the lights. When we are outside, we can easily see it at any time. As a result, after jumping a few numbers, it becomes us. , I have to wait for a while, the counter attitude is very bad 👎 You have to improve! (Original) 😡看到很多留言，很多人都說櫃檯人員態度超差的，的確！我也遇到，問她燈號一下跳兩號，不是一個個跳，掃描雲端看燈號，我們在外面就是可以方便隨時看，結果一下跳幾個號就變成我們，衝過來就下一號，又要等一陣子，櫃檯講話態度很差勁👎你們要改進！

(Translated by Google) Great clinic, good waiting environment. As long as you dare to ask the doctor, he will explain patiently, and always see the doctor here to get medicine. The only downside is that a lot of people have to wait a long time every time (Original) 很棒的診所，候診環境好。只要敢於發問醫生都會很耐心的講解，一直都在這邊看醫生拿藥。唯一的缺點是人很多每次都要等蠻久的

(Translated by Google) My daughter has been treated for depression in Taipei for three years. She has seen a medical center, and has also undergone magnetic wave and electrotherapy. She hasn't seen any improvement and she can't do anything. I moved back to Hsinchu this year. I searched the Internet and found that Balance is very professional in the treatment of depression. After more than a month of rTMS treatment, my depression has been greatly improved, and the medication has been reduced to almost no need to eat. Recently, I have successfully returned to work in the workplace. According to the information on the Internet and our actual feelings, the balance is really the most specialized institution for rTMS. The doctor is a real expert, and he will change his position, and adjust his style of play according to the patient’s condition, as well as his previous treatment experience in Taipei. It's completely different, and the effect is much better. Thanks to Dr. Lin and Dr. Xie. (Original) 女兒憂鬱症在台北治了三年，看過醫學中心、也做過磁波和電療，一直不見起色，什麼事都無法做。今年搬回新竹家裡，網路上搜尋到平衡對憂鬱症治療很專業，做了一個多月的rTMS治療，憂鬱大幅改善，藥物也減到幾乎不用吃，最近已順利回到職場工作。據網路上資料以及我們實際感受，平衡真的是rTMS最專門的院所，醫生是真正的專家，會換打不同的位置，還有依照病患狀況調整打法，和之前在台北的治療經驗完全不同，效果也好很多。感謝林醫師和謝醫師。

(Translated by Google) I made an appointment in advance but didn't give the appointment number? Call the clinic to confirm that the lady said that you want to schedule the appointment in advance, what is the meaning of it‼ ️‼ ️‼ ️It takes more than half an hour for everyone to go in, why can't there be an extra doctor or the patient has to limit the time to see a doctor! I just want to know if I made an appointment in advance but didn’t tell me the number, what's the use of going online to see the speed of the consultation‼ ️‼ ️Please tell me why I can't have an appointment number. Doesn't this cause everyone's troubles? Can you manage your time! This problem bothered me for 2 visits.‼ ️‼ ️‼ ️Time Management‼ ️‼ ️Time Management‼ ️‼ ️How about‼ ️‼ ️ (Original) 提前預約了可是沒有給預約號碼？打電話來診所確認小姐說要現場排那提前預約的意義在哪裡‼️‼️‼️每個人進去就是半個小時以上，為什麼不能多一個醫生或是病人也要限制時間看診啊！我只想知道提前預約卻沒有告知號碼，那上網看看診速度有什麼用‼️‼️請吿訴我為什麼不能有預約號碼，這樣不是造成大家困擾嗎？可以把時間管理好嗎！這問題困擾了我2次看診也‼️‼️‼️時間管理‼️‼️時間管理‼️‼️好嗎‼️‼️

對於診所歐醫生評價甚少，四顆星是給歐醫生的⋯給歐醫生連續看幾個月，她會細心觀察給予正面回應，但櫃檯小姐態度實在是不敢恭維⋯身為診所的人員，應給予來院患者正向態度才對。 另外⋯看其他評價提到的奇葩掛號方式，我也親身體驗從18點等到21點⋯，除非說直接拿藥，要不然實在是讓人不想在現場等候，建議診所務必要改善⋯要不然病患根本沒辦法再合理時間內說明病徵，這樣醫生也無法給予正確的治療。

(Translated by Google) Dr. Ou is very gentle and professional, and his analysis is very careful. Every time I come to the clinic, I can relax and express my thoughts bravely, which also solved my insomnia problem. Thank you for your patience and concern. (Original) 歐醫師很溫柔也很專業，分析的也很仔細，每次來到診所我都可以放鬆心情，勇敢說出自己的想法，也解決了我失眠的問題，謝謝醫師的耐心與關心。

看了十幾年身心科，從南到北看過好幾家醫院和診所，只能說看這科候診時間比較長是無法避免的，除非遇到那種只會開藥講兩句就要送客的醫生。至少這邊候診區還不錯空間夠大，外面還有空地和公園，附近也好停車。可能最近疫情大家比較緊張，看留言有幾則抱怨等太久，我只能說等待是值得的，而且看久了大概就知道何時來比較不用等。我吃了這麼久的藥，這裡的醫生是唯一主動教我怎麼減藥的，也給我很多正確的觀念，對我健康和生活工作各方面都幫助不小，我是真的很感謝。

看過幾位醫師覺得都不錯，專業有耐心，很願意跟我討論問題。

(Translated by Google) The mother is in the depression stage of bipolar disorder. The effect of 10 rtms is not good, but the situation is even worse. She went to the hospital for a brain function test. The test results showed that the function of the bilateral prefrontal lobes of the brain was not good. The doctor said that the original treatment method may not be suitable. , After ten times of changing the rtms stimulation method, the symptoms improved significantly. I hope that your clinic can carefully evaluate the brain before treatment in the future. After all, the fees are not cheap. (Original) 母親是躁鬱症憂鬱期，做了10次rtms效果不佳，反而有更差的狀況，到醫院做腦功能檢查，檢查結果大腦雙側前額葉功能不佳，醫師說可能原本的治療方式不適合，更改rtms刺激方式後十次症狀顯著改善，希望未來貴診所能夠仔細治療前大腦評估，畢竟收費不便宜，多的心是給醫師的服務態度的

歐醫師是個很有耐心的醫師，也讓我對病情有很大的改善，可以好好的面對上課以及工作，並且會依照病人的情形、為病人的著想開藥，五顆心是給歐醫師！

歐X萱醫生不通情達理 完全不顧病患晚上是否能睡覺 還叫失眠的人明天再來 身上沒安眠藥了叫人家明天再來 拿失眠的人晚上都不用睡覺了？ 這個醫生我不推薦 非常不推薦

1. The doctor is very patient and will also use drug samples to inform the use and side effects, etc. to recommend use or replacement! The doctor is patient and patient. He listens carefully to the patient's changes after taking the medication every time. He does not shorten the consultation time for each patient due to the large number of patients. He is also more rigorous in medication use and it is more difficult to prescribe controlled drugs than his peers. 2. The attitude of the counter staff is mixed, and some patients may misunderstand the treatment as malicious or have bad tone or facial expression. 3. The last thing is...it's so secret that it took me a long time to find it, and remember that it's best to ride a bike rather than drive.

I had been treated for depression for more than two years. The medicine was effective, but I still didn’t fully recover. I tried several different medicines with side effects, and even when I tried to reduce the medicine, I couldn’t get rid of the symptoms. The original doctor said that maybe my body was more sensitive. I moved to Hsinchu and tried RTMS treatment. I also reduced the medication according to the doctor’s instructions. I’m not sure whether it’s because the treatment was effective or because I successfully reduced the medication. My mood was not only stable but also happy. I haven’t felt this relaxed in the past few years. .

(Translated by Google) The service at the counter is not as bad as expected Good parking space opposite (Original) 櫃台沒有想像中服務差 對面車位好停

今天第一次來看病 就遇到有病人的爸爸來鬧 護士和醫生解釋好幾次 連我都聽懂了 那個家人聽不懂 還吵著要診所印法條 印給他還說要幫他畫重點 態度差很荒謬 他最後拿了法條摸摸鼻子走了 診所護士和櫃檯小姐態度一直很好 給個讚

(Translated by Google) With the popularity of Internet information, doctors are willing to listen carefully to patients' conditions, give appropriate advice and prescribe medication assistance, and explain the precautions related to medication treatment. It seems to be a very well-reviewed clinic in Hsinchu. However, the attitude of the lady at the clinic’s counter to patients can be improved. You may be really hard. There are a lot of trivial matters that have to be handled and the patients need to answer the phone. I can understand, but you are not the only tired, everyone is tired. ! The waiting patient is even more difficult. I hope you can be more patient when explaining to the patient. (Original) 網路資訊普及，醫生很願意仔細聆聽病人的狀況，給予適當的建議以及開立藥物輔助，並其說明藥物治療的相關注意事項，在新竹地區看起來是間評價很不錯的診所。然而診所的櫃台小姐對待病人的態度希望能夠有所改善，您可能真的很辛苦，有很多瑣事必須去處理又需要對應病人跟接聽電話，我能夠明白，但不是只有您累，大家都很累！等待的病人更是辛苦，希望您在跟病人解釋的時候可以多些耐心。

(Translated by Google) I went to the clinic about four to five times, including the return visit. When I asked the girl with round glasses at the counter politely, she looked at people with an arrogant look. The feeling was very bad, very bad! I think no matter how to treat patients, whether it is a counter of a psychosomatic clinic or a general counter, the most basic courtesy and polite language should be possessed, right? It’s okay if you don’t have enthusiasm, at least you can pretend it, don’t make it so obvious that you can feel it, the wait is already long... I don’t want to spend an hour or two here and get a bad face. (Original) 包含回診大概去了四到五次，當我客客氣氣詢問櫃檯戴圓框眼鏡的女生，她都用一種傲慢的眼神看人，感受很差非常糟糕！我覺得無論如何對待病人，不論是身為一個身心科診所的櫃檯還是一般櫃檯，最基本禮貌和禮貌用語都該具備吧？沒有熱誠沒關係，至少也可以假裝一下，別明顯到讓人感受到，等待已經很漫長了⋯不希望花一到兩小時在這裡，還買到臭臉

(Translated by Google) Dr. Lin is professional and empathetic. I have seen it for a while and it has been much better. Without sleeping pills, my sleep improved. The doctors were very clear about the medications, and they should not only treat the symptoms of the symptoms, but also teach me how to relieve the medications. In addition to prescribing medicine, it also helped me clarify some of my thinking, mentality, and family relationship issues. It was really good, and it was completely different from my previous medical experience. (Original) 林醫生專業又有同理心，我看了一段時間真的好很多。沒有開安眠藥，就讓我睡眠改善。醫生對藥物說明都很清楚，給我治本不要只是治標的概念，也教我怎麼減輕藥物。除了開藥，還幫我釐清一些想法、心態、家庭關係的問題，真的是很不錯，是完全不同以往的就醫經驗。

I was seeing Dr. Ou. The doctor was very patient and explained carefully. When prescribing the medicine, he would explain the effects and dosage of the medicine. He went to get the medicine regularly. The waiting time at the clinic was a bit long, but overall it was very good.

是還不錯啦⋯⋯ 只是..就算有預約 也是等到天荒地老 等到都不知道睡了幾回了 預約？！我覺得沒用 也是都他x的等很久🙄

(Translated by Google) The team of doctors and psychologists is very professional, and the environment is also very good. Dr. Xie was objective in judgment and patient, and helped me improve many problems 👍🏻 (Original) 醫師和心理師團隊很專業，環境也很好的診所。謝醫師判斷客觀、也很有耐心，幫助我改善非常多問題👍🏻

(Translated by Google) Wow! I advise everyone to be mentally prepared! Because if you want to make rTMS without quality, then this is a good choice for you! Because! They don’t even bother to expand the resources, and the doctor will help you while seeing the doctor. I don’t know what kind of medical quality there is. After paying 5,000 yuan, the doctor continued to see his doctor and left the patient himself there, wow! There is really no medical quality! I feel that the clinic is on the way back recently! You are welcome to come if you want to experience the feeling of being ignored by the doctor! It's bad enough I can't think of any words except it's bad ⚠️⚠️Ah, there are nurses who will tell you or do you want to provide us with funds? ⚠️⚠️Dumbfounded😡😡 super angry🤬🤬 (Original) 哇！奉勸大家要有心理準備喔！ 因為如果你想要做毫無品質的rTMS那這裡會是你很好的選擇喔！因為啊！他們根本懶得擴充資源，而且醫生一邊看診一邊幫你用，我是不知道有什麼醫療品質欸，付了5000塊然後醫生繼續看他的診，把病人自己丟在那邊，哇！真的是非常沒有醫療品質欸！感覺診所最近在退步的路上呢！歡迎你各位想體驗被醫生忽視的感覺可以來喔！ 有夠糟糕 除了糟糕我想不到任何說詞欸 ⚠️⚠️啊還有護理師會跟你說還是你要提供資金給我們勒？⚠️⚠️傻眼😡😡 超級生氣🤬🤬

After receiving rTMS treatment here, my depression improved significantly and I was almost 100% recovered. I have made great progress and gains at work today, so I would like to review it in particular. I have been feeling depressed and losing motivation since the beginning of last year. I rationally told myself that I should hold on, continue to go to work, and keep my life running. However, I became less and less confident and wanted to give up. I visited different clinics and hospitals one after another, and every time I changed my dressing, I had to pay more attention to it. The medicines only brought about short-term and slight improvements. For a while, I took too many medicines and felt so confused that I couldn't tell whether it was a symptom or a side effect. By last fall, my whole life collapsed and I couldn't leave the house at all. My boss introduced me to the Balance Clinic for RTMS treatment. I didn’t feel any effect for the first ten times. I could only sleep a little better, which made me fall into the endless cycle of negative thoughts. Fortunately, my family supported me, and the doctors and nurses gave very professional and detailed explanations. After the 15th to 20th time, my mood improved significantly, and my motivation and vitality slowly returned. Then the painful feeling that had been bothering me for more than a year when I first woke up and wanted to die and didn't want to face it also disappeared. Finally, I almost completely returned to the state of depression. My condition has been very good for more than half a year since the treatment ended. I used to take more than a dozen pills a day, but now I only have one pill left. I'm glad I didn't give up at that time, whether it was treatment, work, or any aspect of life. Dr. Lin really has the demeanor of a scholar. He explains clearly about RTMS from academic theory to clinical application. He does not exaggerate or actively promote. Any questions I have or doubts during the treatment process can be answered. Today, when I have achieved my life goal, I would like to express my special thanks to the medical team for helping me get through the biggest hurdle, and thank you for not giving up on myself.

Dr.Jiang is a very kind and professional doctor, and I did get better during the conversation that I had with him. The reason that I rated one star for this clinic is because the appointment system doesn’t make sense at all. They had a number calling system online, so one can check online and save time. However, it doesn’t help people to save time but causes confusion. My appointment no. is 19 in the afternoon, and I arrived the clinic while they are calling no.14. However, the staff was telling me that I couldn’t register because it passed the deadline already. BUT it didn’t state they have a deadline for registration. So the staff told me the best she could do is put me at night time, but I still have to wait til the doctor finishes his afternoon appointments and get a new appointment number at night. Also, the staff told me next time that even I have a appointment number, I still need to come to the clinic to register first even my appointment number is still 1-1.5hr away. My point is: why do you even need a appointment system and an online calling number system at the first place? No matter what you do, you are going to let the patients wait for so long anyway or waste their time to go to clinic first and wait for another 1 hr-1.5hr. Updated experience 07/16/2021 I learned my lesson from last time. So I want to do it correctly this time. I went to the clinic and registered before 11:50, and I got my number which is 20. By the time, the number was 8. So I went to do my things and came back waiting in the car since it’s pandemic time. (The online calling number at that time was 15) I’ve been watching their online calling system. (YES! I was watching every minute literally!) and the number suddenly went from 18 to 22. And I jumped off my car and run to the clinic, and said why the appointment number got passed like that? And the staff just said that you have to wait. Wait til after no.24. I mean...seriously, I followed all the steps that the clinic asked me to do. Why do I still have to waste my time waiting?? I really don’t understand. Even the doctor was nice and friendly, I don’t think I am gonna come back again..... Thank you for everything, Dr. 姜！

I have been troubled by anxiety symptoms for a long time. I wanted to come to the psychosomatic department for treatment. I didn’t specify a doctor at first. I was lucky enough to meet Dr. Ou. Dr. Ou is very careful and patient in listening to the patient’s thoughts. After these several visits, I feel relieved and comfortable. The use of medicine The explanations are clear and communication is possible. I'm really lucky and thank you Dr. Ou. The only thing I can fault is probably spending time waiting for a consultation, but it doesn't matter. Everyone is here to need help, so let's help each other.