1/5 S C. 3 years ago on Google
Bad
First
time
here
and
pbb
last
time
here.
It
might
not
be
fair
for
the
store
but
this
was
my
terrible
experience
today.
The
worst
waiter
ever.
(Again,
it
might
not
be
fair
for
other
waiters
becuz
they
all
did
great
job
and
were
very
polite.)
When
we
called
to
make
a
reservation,
we
asked
for
sofa
seat
specifically.
And
our
answer
was:
“yes
we
still
have
sofa
seat
left
for
the
day
you
reserve.”
And
he
assured
us
for
the
sofa
seat.
But
when
we
arrived
today,
we
were
told
that
the
sofa
seats
were
for
a
larger
group
so
we
no
longer
get
the
seat
we
reserved.
Certainly,
we
were
dissatisfied
with
this
arrangement.
So
we
asked
the
waiter,
“But
you
did
assure
us
for
the
seat.”
And
interestingly,
he
showed
us
his
reservation
list,
in
which
is
shown
that
we
were
on
the
2nd
reservation
group.
Then
the
waiter
explained,
when
I
said
you
have
the
sofa
seat,
it
was
the
time
that
no
other
larger
group
has
reserved.
But
after
that,
there
was
another
big
group
reserved
for
the
sofa
seat,
so
we
surely
would
give
the
seat
to
them.
(Okay
that
sound
pretty
awkward
to
me
but
that
wasn’t
the
worst
part)
And
then
I
said,
“okay,
I
understand
that
your
policy
might
be
that,
but
there’s
something
I
need
to
let
you
know.
It’d
be
better
if
you
let
us
know
earlier
that
the
sofa
seat
is
not
ours.
It
sounds
pretty
reasonable
to
me
that
the
store
would
keep
the
sofa
to
a
larger
group
but
that
wasn’t
what
I
expected.
So
I’d
like
you
to
know
that.”
Surprisingly,
he
told
me,
“okay,
I
have
something
to
let
you
know,
too.
Next
time
when
you
call,
do
not
make
several
calls.
Please
discuss
with
your
friends
and
give
us
only
one
call
to
make
the
reservation.”
(Ps.
We
did
make
3
calls
to
make
the
reservation
because
we’d
like
to
know
more
about
this
store.)
Tbh,
that
was
the
worst
worst
reply
I’ve
ever
got.
He
could’ve
just
said,
“yes
I’m
sorry,
but
that’s
our
policy.
I
can
do
nothing
for
it.”
Or,
“yes,
I’d
let
you
know
earlier
next
time.”
Any
other
reply
could
be
better
than
that.
But
sadly,
he
chose
the
worst
reply
which
was
even
a
totally
different
topic
from
what
I
was
saying.
Again,
the
hookah
was
not
bad
there,
food
and
drinks
are
all
good
there.
Other
waiters/waitresses
were
polite
and
awesome
there.
But
that
reply
is
what
disappointed
us
the
most.
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