1/5 ting Y. 1 year ago on Google
(Translated
by
Google)
Short
haired
counter
lady
sucks
Asking
patiently
will
only
respond
perfunctorily,
saying
that
many
have
not
been
arranged
yet,
and
I
am
unwilling
to
confirm
whether
there
are
any
omissions.
When
I
asked
her
for
the
third
time,
I
asked
her
to
confirm
it
and
found
that
they
were
all
pressing
the
list
and
not
processing
it.
As
a
result,
the
next
day
after
the
response,
there
is
a
free
time
for
the
counselor?
(But
it
has
been
a
waste
of
5
months
in
the
queuing
consultation,
and
the
counter
didn’t
check
carefully,
but
I’m
embarrassed
to
say
that
there
were
still
no
queuing
last
year)
(and
I
didn’t
designate
a
psychologist,
and
I
didn’t
designate
a
time)
Feeling
inappropriate
after
the
first
talk
Arranged
another
time
by
someone
else
without
authorization
You
have
arranged
a
time
slot
that
I
can't
do,
a
place
I
don't
want,
and
arranged
it
without
authorization,
and
said
that
the
psychologist
has
already
handed
over,
and
then
called
me
to
notify
me?
After
that,
near
the
originally
scheduled
time,
I
received
a
call
from
other
clinic
staff
to
confirm
whether
there
was
a
cancellation.
It
turned
out
that
the
woman
forgot
to
cancel.
really
dumbfounded
not
seriously
arranging
perfunctory
answer
Low
EQ
during
phone
conversations
It
is
not
accurate
to
do
things
without
authorization,
regardless
of
the
request
of
the
guests
(I
said
I
hope
it
is
not
limited
to
the
three
lists
recommended
by
the
doctor,
others
are
also
acceptable,
because
I
hope
that
the
waiting
time
can
be
shortened
~
She
refused,
but
you
did
not
arrange
one
for
me
without
authorization.
Is
not
on
the
list
of
doctors?
And
I
have
to
consult
at
my
own
expense,
I
said
that
I
did
not
specify
what
position
you
have
to
help
the
client
decide?)
I
said
before
that
I
would
call
again
before
the
initial
meeting
to
say
that
the
details
of
the
studio
location
were
not
called
at
all
(the
studio
is
on
Dongping
Road,
not
a
clinic
environment)
It
is
very
strange
to
go
to
the
studio
for
consultation.
The
studio
is
on
the
second
floor
of
other
stores.
There
are
no
striking
signs
or
instructions.
I
was
told
that
I
should
not
go
too
early
because
I
can
only
wait
outside.
I
can
only
ring
the
doorbell
when
the
time
is
up.
In
fact,
there
are
halls
and
sofas
in
the
studio
where
we
can
sit
and
wait,
but
we
are
not
allowed
to
go
in
and
wait.
We
can
only
stand
and
wait
on
the
long
and
narrow
stairs
outside.
When
your
time
is
up,
you
can
ring
the
doorbell
and
ask
the
psychologist
open
the
door
for
you
Is
this
consultation
environment
and
process
logical?
The
waiting
environment
before
the
consultation
will
also
affect
the
feeling!
I
started
to
make
an
appointment
for
consultation
in
February,
and
I
was
delayed
for
half
a
year.
At
that
time,
I
made
the
appointment
because
of
work
needs.
As
a
result,
the
work
was
over
and
the
consultation
did
not
arrive.
I
believe
there
are
quite
a
few
people
who
make
appointments,
but
whether
the
administrative
staff
is
serious
about
handling
and
handling
the
process
casually
or
not,
it
is
really
the
counter
that
knows
what
Watching
ptt
come
here
When
I
meet
a
pharmacist
with
a
bad
attitude
and
a
Lei
counter,
the
doctor
is
okay
It
can
only
be
said
that
the
online
evaluation
is
still
a
reference.
Go
for
it
yourself
to
know
whether
it
is
good
or
bad
and
whether
it
is
suitable
or
not
(Original)
短頭髮的櫃檯小姐很爛
耐心詢問只會敷衍回應說很多都還沒排到,也不願意確認是否有疏漏
第三次問的時候,再請她確認一下結果發現都是把單子壓著放著沒在處理
結果反應後隔天就有諮商師有空檔時段了?
(但這之間已經浪費5個月在排諮商,櫃檯不認真檢視還好意思說去年也還有沒排到的)(而且我是沒指定心理師、沒指定時間)
初談一次之後覺得不合適
又被擅自安排了別的時間別的人
排了一個我不行的時段、我不想要的地點,而且擅自安排好了還說心理師之間已經交接,才打電話通知我?
之後將近原本被安排的時間,我接到其他診所人員打來確認有沒有取消的電話,原來這個女的還忘記取消
真的傻眼
沒認真在排
敷衍回答
電話對談時EQ低
做事不確實,擅自安排,不管客人的訴求(我說希望不要侷限在醫生推薦的三位名單,其他也可以,因為希望可以縮短等待的時間~她拒絕,阿可是妳不是給我擅自安排了一個也不在醫生名單內的?而且我是自己要自費諮商的,我都說不指定了妳到底有什麼立場幫客人決定阿?)
之前說初談前會再打來說工作室位置細節根本沒打來(工作室在東平路,不是診所環境)
去工作室諮商很詭異,工作室在其他店家的二樓,沒什麼醒目的招牌或指示,被交代不能太早去因為只能在外面等,時間到了才可以按門鈴
其實工作室裡面是有大廳、擺沙發那種可以坐著等待的空間,但是不給我們進去等,只能在外面狹長的樓梯站著等,等到你的時間快到才可以按門鈴讓心理師幫你開門
這種諮商環境跟流程是合邏輯的嗎?
諮商前這樣的等待環境也會影響感受吧!
我從2月開始預約諮商,就這樣被耽誤半年,當時因為工作需要才預約,結果工作都結束了諮商還沒約到
我相信預約的人不少,但是行政人員有沒有認真在處理、流程上隨便應付與否,真的是這位櫃檯自己心裡有數
看ptt慕名而來
遇到雷櫃檯、態度差的藥師,醫生也還好
只能說網路評價還是參考看看
自己去才知道好壞跟適合與否
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