Hilton dushanbe is not at the standard of other Hiltons worldwide. Customers who give 5 stars rating to a such hotel never seen a luxury hotel in their life. Dont get me wrong, the courtesy of their staff is excellent, bed is comfortable, the spa and fitness is center as a real added value; professional and well trained. Rooms are old with stains on the carpet, tower holder collapsing. The overall experience is overrated. The worst part is the restaurant. Paying 18USD (+/-220 somonis) for such a poor industrial breakfast is a shameless experience. Other cafes across the street offer better services, better taste and a real customer experience. The croissant is like eating paper; tasteless. When, I offered one piece to the staff they politely declined. As an excuse, they can not eat on duty. Their manager should offer them to eat a piece Honestly, Dushanbe street food offer real puff pastry. Toasts were overburned. Another excuse; it was Nowruz festival. The machine did not have time to get repaired. To continue with juices: Packed and can juices. After my complain, the restaurant manager offered me a fresh juice option. Guess what? I had to follow it up as it came after 20min. Moose café across the street does it in less than 5min watch in hands. Hilton might have ran out of carrots and apples. When you run a restaurant with such high price, you must offer the service and the quality with it. Dont just "make it right", "Make it FIRST TIME right!".

- Very convenient location (not even 10min from Dushanbe airport) - No recognition as Hilton gold member - Room was comfortable, big enough with an incredibly comfortable bed ! - i do think that this hotel is way too overpriced for what you get and knowing that it is Dushanbe !

It was probably the worst 5 star hotel I have stayed in. I was particularly disappointed with hotel service, the room was dirty and there stains on carpet. Shower was not working and it took them ages to fix it.

For a 5-star hotel it unfortunately only deserves a rating of barely 4 stars. Everything looks old, the corridors are dimly lit, and the overall color scheme is dark colours. Many things don’t work (for example: light switches that only turn off the lights when you smash down on them) or switches that work in weird ways (the master switch next to the bed turns off everything: lights, TV, fridge, and all electrical outlets). But when informed staff at the the reception, the switches got fixed immediately. (But this shouldn’t have been broken to begin with. How could previous guests sleep with flickering room lights or lights that can’t be turned off?) Room service (for example refilling soap, shampoo, etc) is different in each room/floor from our own experience. And it’s very (!!!) disappointing that the roof-top patio is permanently closed. It’s only open for large gatherings or conventions. It would have been perfect to sit, relax, and enjoy the views. Except for soap/shampoo, nothing was provided in the bathroom (but you can ask). It’s outdated… I don’t know how many items people have on average that need charging at night (2 phones, powerbank, laptop, mobile hotspot, smartwatch, etc). In any case, two electrical outlets in a room is not enough nowadays. There’s not even an outlet at each side of the bed to charge your phone on the nightstand. Saving grace is that the staff all all very friendly and helpful. A big shoutout to the breakfast staff and the staff at reception. I assume the Hilton was previously the Sheraton. The mattresses are branded Sheraton and some taxi drivers don’t know Hilton but know Sheraton. (Talking about mattresses: they were great. The pillows were terrible.)

Had a very good stay here. Staff was very professional and the hotel is well run. Breakfast and the Asian restaurant were both very good. The room was modern, spacious and comfortable. The gym and pool area were very good. The location is decent; a busyish area close to the airport and walking distance to the centre.

Very professional, friendly, and caring staff. It's very close to the airport. (About 5 mins) Both restaurants on the lobby level are amazing! Breakfast is so delicious, and they have different types of food for lunch and dinner. The SPA and the massage were so wonderful and the price was very reasonable. Mavluda,Saidali,Ashurali,Mohru, and Alijun were so kind, friendly, professional, and welcoming. They were working at the Frint Desk. Haseen Firuz,Maiguna,Dilafruz,Ehsanali, and Behzad were always respectful, serving and taking care of what their guests needed during breakfast. Farrukh, the manager of the "In Asia" restaurant, and his team did a great job, proving us with some of the best food We could have in Tajikistan. And they were always treating us like family members, not just only their guests. The Spa experience was phenomenal! Monie , Shahnoza, and the rest of the team were in 1 word :"Amazing" ! Let me tell you something real! This is the level Customer Service that meets pretty much all expectations you may have as a guest stating at this wonderful hotel! A true example of the service that's coming from their heart! Hilton Dushanbe, Thank you for making my journey a lot more beautiful! Parisa

Great place to stay in Dushanbe, very close to airport and the centre of the town. Rooms are very spacious with view, sofa and working desk. Professional reception who communicate very well in English. Quite helpful, knowledgeable and respectful.

Good business hotel but a bit on higher price side.

I was there for 5 days with my football team Perfect stay specialy with there food and staff and hospitality there is a girl there called "Anakhita" responsible for the zaytouna restorant she is wounderfull and here team masrour and every one

Good location helpfully staff little bad smell in floor 6 which my room was in same floor

Food is amazing Staff are very kind

Probably by far the best Hotel in Dushanbe. The staff, the rooms, the spa, the restaurants, the breakfast, everything is just great. 100% recommendation.

Visited Hilton restaurants and bar. Great ambiance. Music is amazing.

very good hotel in Dushanbe, its bit far from center of city but still the best hotel.

An excellent Hilton property. Service is first-rate. Don't stay anywhere else in Dushanbe.

Well located - close to the airport (10 min drive) and to the center of the city. Staff is well teained and client oriented.

Good facilities and excellent service. I often order a coffee and use the south secretion of the Zaitun restaurant to sit and read: it's rarely busy, and wonderfully light. You can even sit outside when it's warm (except that they've sealed the door for the worst of winter in Jan/Feb 2019.

Awesome place to stay while in Dushanbe. Location was perfect, staff was phenomenal.

The security supervisor Mr jahangir helped me to go to the pharmacy two times in middle of the night❤️ super friendly staff. thank you for being so nice to me ❤️🙏

Only 1 shower operational in men's changing room in the spa. When crowd comes out of gym there is a long queue for it. Would also be nice to add a cup of tea to relax, after Spa procedures like many big hotels like Hyatt do.

Lovely hotel with excellent service.

Proper good hotel. Pleasant rooms and a very nice asian style restaurant. A good sized swimming g pool too.

Hello Do you need worker in your hotel?? I know very well English and tajik languages. Also I know computer programming too! If you want pleas say for me! Thank you

Extremely bad experience after almost 3 month stay... Extremely rude and unpolite management staff!! Old and dirty rooms, carpets are so old and dirty that feels uncomfortable to walk without shoes!! Or even with shoes. I am hilto member sin e 2017 and never have faced such humilatio approach from Hotel managment staff!!! Extremely sad that such individuals are running hilton business operation at regional level!!! Failure is Inevitable!! Also want to underline few words about sales Mismanager Marina Meschenkova or whatever!!! never seen when Surname of person describes exactly persons profile...