4/5 Nong P. 1 year ago on Google
I
had
a
mixed
stay
at
Hotel
Telegraaf,
it
started
on
the
wrong
foot
but
ended
on
a
strong
note
after
changing
room.
I
guess
I
can
partially
recommend
this
hotel
but
I
think
which
room
types
are
available
would
be
a
non-negligible
factor
if
I
return
or
not
because
I
found
Hilton
Tallinn
to
be
more
uniformly
good
than
Telegraaf.
First
off,
service
was
uneven
before,
during,
and
after
our
stay
and
there
were
a
few
hiccups.
Staff
was
quite
slow
in
responding
in
chat
via
the
Marriott
app;
on
various
occasions
I
had
to
repeat
because
they
did
not
respond
several
hours
later.
Making
requests
in
person
was
not
always
much
better,
when
I
requested
for
housekeeping
to
be
done
at
a
specific
time
it
was
not
done
when
we
came
back
to
the
hotel.
The
problem
was
compounded
by
the
fact
that
the
sink
of
the
first
room
type
we
had
was
plugged
so
I
had
to
brush
my
teeth
in
the
bathtub.
I
also
had
billing
problems
after
check-out
which
had
to
be
resolved
by
e-mail;
thankfully
once
again
the
final
outcome
was
positive
because
they
gave
me
Bonvoy
points
to
compensate
for
overcharging
my
Marriott
gift
card.
I
was
originally
upgraded
to
a
junior
suite
as
Ambassador
Elite,
but
it
was
simply
a
larger
room
and
there
was
not
much
which
was
worthy
of
the
Autograph
brand
in
my
opinion
except
perhaps
the
unusual
carpet
and
the
old-style
phone,
otherwise
the
room
was
forgettable.
The
hotel
is
only
5
years
old,
but
the
bathroom
looked
25
years
old
and
had
a
thin
brittle
door;
it
looked
like
they
tried
to
save
costs
in
the
construction.
Also
for
such
a
recent
hotel
it
was
surprising
to
have
a
tub
not
a
stand-alone
shower,
in
what
they
call
a
suite
no
less.
After
housekeeping
was
missed
and
the
sink
became
unusable,
they
moved
us
to
the
Popov
Suite
on
the
top
floor
which
was
night
and
day
with
the
first
room
we
had:
much
brighter,
not
only
more
spacious
but
also
higher
quality
materials
used,
and
there
was
even
a
private
sauna
in
our
bathroom
which
was
fantastic.
The
breakfast
buffet
was
decent,
the
food
presentation
was
attractive,
the
restaurant
venue
was
a
strong
point
of
the
hotel
with
good
service
unlike
at
reception,
and
they
offered
free
flow
Prosecco
which
we
enjoyed.
The
way
they
dressed
the
boiled
eggs
was
quite
stylish
as
well.
Telegraaf
is
in
an
ideal
location
in
the
heart
of
the
old
town
so
for
that
reason
alone
the
hotel
can
be
recommended
and
it’s
an
undeniable
plus
over
Hilton
which
is
outside
the
old
town.
In
conclusion
Telegraaf
has
clear
strengths
and
weaknesses
in
my
opinion,
whereas
Hilton
Tallinn
is
one
of
the
best
Hiltons
I
have
stayed
at
anywhere
in
the
world,
location
being
one
of
the
few
downsides.
For
people
who
put
a
premium
on
being
in
the
old
town
then
Telegraaf
will
be
a
good
choice
but
might
require
to
be
willing
to
compromise
on
perhaps
having
a
room
which
is
so-so
unless
wanting
to
guarantee
having
a
full
suite
by
paying
for
it
and
not
rely
on
upgrades
as
an
elite
guest
of
the
Marriott
loyalty
program.