3/5 Alexander H. 2 years ago on Google
The
hotel
is
nice
and
fresh,
but
the
personell
is
not
the
best.
Everything
was
excellent
a
few
years
ago
but
this
time
there
were
many
mistakes
and
the
personnel
overall
was
very
uncharismatic
and
uncreative.
The
background
is
below.
Still,
nice
hotel
and
nice
view
from
the
rooms.
For
some
reason
they
didn't
give
us
bathrobes
because
of
corona
(can't
image
why
corona
would
affect
their
ability
to
place
bathrobes
in
booked
rooms).
Tried
to
call
the
reception
but
no
one
answered
(tried
regular
phone
and
hotel
line).
At
this
point
me
and
my
wife
were
already
planning
to
go
downstairs
to
the
spa,
so
this
was
a
bit
annoying.
I
went
down
to
the
reception,
and
the
receptionist
said
she
would
make
sure
someone
would
come
up
to
our
room
with
bathrobes,
but
no
one
had
came
30
minutes
later
(and
I
explicitly
said
that
we
were
going
very
soon).
I
then
went
to
the
spa
and
asked
if
they
could
give
us
bathrobes
there,
and
I
am
quite
sure
I
heard
yes
(but
the
masks
of
course
make
it
difficult
to
hear),
but
when
we
got
there
she
said
we
could
rent
them
for
3
€,
and
it
did
not
matter
that
we
were
hotel
guests.
So
down
to
the
reception
I
had
to
go,
to
finally
get
my
bathrobes
40
minutes
after
we
had
hoped
to
already
be
in
the
spa.
This
problem
could
very
easily
have
been
solved
if
the
receptionist
had
given
me
bathrobes
the
first
time
or
if
the
spa
receptionist
had
been
creative
enough
to
realize
that
she
would
not
have
lost
anything
by
giving
us
the
bathrobes
we
hoped
to
receive
for
free.
It's
the
same
bathrobes
in
the
whole
hotel
anyway.
We
also
did
not
get
room
service
the
next
day,
and
we
were
running
out
of
body
wash
(the
tubed
they
give
you
initially
are
very
small).
This
is
really
not
what
I
expected
from
a
supposedly
nice
hotel.
The
general
way
that
many
of
the
staff
interact
with
their
guests
is
also
not
what
you
would
expect
as
a
hotel
guest,
they
were
very
neutral.
It
is
their
job
to
be
helpful,
positive,
and
friendly,
but
that
is
not
what
I
saw.
The
restaurant,
The
able
butcher,
is
also
overrated
in
my
opinion,
but
that
deserves
a
review
on
its
own.
Still,
the
hotel
is
very
nice
and
the
view
is
excellent.