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  • 5/5 Tuomas R. 9 months ago on Google
    Breakfast: Excellent service and unbelievable hospitality. We came with an early ferry, and the place opened at 7:00. Continental buffet -type breakfast where you could also order steaming hot dishes such as eggs, bacon, spinach etc. There were plenty of seats in a cozy stone cellar. The host was kind enough to let us leave our belongings to a storage room for the day even though we weren't hotels guests, but only there for breakfast. In addition we got travel tips and a nice chat!
    1 person found this review helpful 👍

  • 5/5 ilka h. 10 months ago on Google
    I’m so happy about my stay in Jonathan’s hotel “Merchants house” and can recommend it genuinely to everyone! The rooms are very clean, tidy, there’s a lot of light coming in and even at nighttime it is so calm that you don’t really hear any other noise. So it is easy to having a good nights sleep. I can recommend the breakfast! There is a buffet with a wide range of foods (breads, cereals, fruits, nuts & seeds, or you can even make your own waffles! How cool is that?). Everyday Jonathan or the other employees will go to all guests asking them if they would like to have scrambled eggs or anything else. You can even get pancakes if you would like to have them! What I can highly recommend is the self baked Estonian black bread which cannot be compared to German bread at all! It is outstandingly good, tasty and you should definitely try it 😊 I also booked a shoulder-neck-massage there that took place in the hotel but was done by an external masseuse. It was really nice and relaxing - 29€ for 30 minutes was also a fair price. What I will remember mostly is the kindness and helpfulness of Jonathan and in general the whole hotel personnel! They were more than happy to recommend activities to do or must-sees in the city and even prepared us some food to take with us because our flight was in the middle of the night. I am utterly happy with my stay there and I can really only recommend this hotel to you! ☀️
    1 person found this review helpful 👍

  • 5/5 Esa K. 1 year ago on Google
    Very friendly and helpful staff, great rooms. Central location in the old town. Highly recommend!

  • 2/5 Satu A. 7 months ago on Google
    Epäsiisti huone, seinässä reikiä, kalusteet nuhruisia ja sohva rikkinäinen 🙁

  • 5/5 M K. 4 months ago on Google
    I highly recommend Merchants House Hotel. Room: The room is clean but small. I didn't like how the bathroom sink was right next to the shower, as I could never walk in with my socks on. Location: Very conveniently located. 30 seconds from the main square of the city yet not loud. Service: This is where Merchants House Hotel shines. The employees at the front desk were extremely helpful and tried to help me have the best experience of the city. Also, when I came back to the hotel soaked in rain, the owner kindly gave me a cup of coffee for free. The breakfast exceeded my expectations. Given the overall ambience of the hotel, I had expected a modest breakfast buffet you find at 3-4 star hotels. It was much better than that both in terms of variety and quality.

  • 4/5 Jani H. 10 months ago on Google
    Nice rooms located on annexes, perfectly located for Old Town Been there several times and always happy to return

  • 5/5 Ilona R. 1 year ago on Google
    I loved this place. Old building and very well situated in middle of old town. Beautiful rooms. Presidential suite was super cool! Rooms are beautifully decorated and clean. Breakfast was good and good quality. Staff was very friendly. I will definitely come back.

  • 5/5 Annika 1 year ago on Google
    We got an upgrade and got the suite. It was just as we hoped: huge room, unique design and a bathtub. The service was great and the location perfect. We recommend the English breakfast, it was a nice warm option.

  • 5/5 Sanni L. 1 year ago on Google
    We only visited for breakfast and it was great! Very nice atmosphere also 👌🏻

  • 4/5 Kalle P. 1 year ago on Google
    Unique feeling and some rooms are very special. Also basic rooms available. Air conditioning was off and rooms were pretty hot! But after turning it on, feels ok.

  • 5/5 Yuval G. 1 year ago on Google
    Awesome location, right on the main square, close to everything! Great and kind service! Breakfast is nice. Rooms are old and not lighted enough, and there is no elevator. It was still very nice and we enjoyed our stay there a lot!

  • 5/5 Venera S. 1 year ago on Google
    One of my favorite place in Europe. Love the atmosphere and style. My best Xmas was here. ❤️🙏

  • 5/5 Dave L. 2 years ago on Google
    Lovely place to stay in Tallinn. The location in Old Town is unbeatable, but it's the service that makes this place truly special. The hosts bend over backwards to make sure everyone's needs are met, and they are great at providing personalized guidance to the city. Definitely recommended.

  • 2/5 irmasista 2 years ago on Google
    Bad experience. My partner booked a room with a bathtub and we were given a room without. After checking back with the reception we were given another room with bath tub and sauna. Late in the evening when we tried to use the sauna the water was taken away by the city. I called to the reception to tell them that we are in the middle of sauna and suddenly there is no water - nothing to drink and no way to take a shower. The receptionist said - "what do you want me to do? What would you do at home?" So we were not offered any drinking water and there was no sorry or apologies. We had no minibar and no water to drink so we just had to leave in the night as most unfriendly attitude did not make us feel safe or welcome.

  • 5/5 Christie S. 1 year ago on Google
    What a lovely place to stay while visiting Tallinn for the first time! Great location and such charm! The staff went out of their way to be helpful on every occasion. Highly recommend.

  • 5/5 Elizabeth T. 1 year ago on Google
    It's so close to town square you can see it from the window. It was shockingly quiet for being in the center, neither in the hotel or outside I didn't hear a sound all night. Staff was super friendly. No breakfast buffet, but they offered to make hot food. Our room had a bathtub, which was funny!

  • 5/5 Brendan M. 2 years ago on Google
    Such a lovely hotel. The hosts were very helpful and made sure you enjoyed your time in Tallinn. The room was gorgeous and the breakfast was excellent. I would recommend staying here, it is one of the best hotels I have stayed at recently.

  • 5/5 Jens U. 2 years ago on Google
    Lovely old building. Great service and perfect to discover Tallin. Located in the heart of the old town. Will come back

  • 4/5 John M. 2 years ago on Google
    Friendly and informal. Exceptionally well positioned in the old town. Highly recommended .

  • 5/5 Ani S. 2 years ago on Google
    📍in the center of Old town, next to Rajekoja platz,right in front of the Beer house 🛎warm welcome from the chek-in desk, very kind and helpful administrator 🏨hotel building itself is very old, so if you want to feel in medieval times- you'll like it here. Narrow corridors and stairs up and down give a nice feeling of a labyrinth 😃 🛏the room was nice and clean, obly the tv didn't fit in the interior , but some guests need it. The bed was very comfortable. You'll be provided with toiletteries( except a toothbrush and toothpaste), slippers and bathrobes 🍳very good breakfast, best part of it is that you can also have smth cooked on the spot 💶the price is good for this location and service 💫highly recommend this hotel, would love to visit again

  • 5/5 Randy S. 2 years ago on Google
    A beautiful hotel, great roooms and a rich history. Sets the bar for customer service....first rate service, friendly and very knowledgeable of the bldg and city. His recommendations for dinner were on the mark. I will definitely stay here again....did I mention everything is a few steps from the front door

  • 3/5 Riitta-Liisa Y. 2 years ago on Google
    One night in this hotel 🏨. Staff was very friendly and room was clean. Maybe little bit dark and too many steps inside the room and also when you go to breakfast. Summertime this should be better because in room was little moisture. Breakfast was good and you can choice warm breakfast (omelet or whatever).

  • 5/5 Kate M. 2 years ago on Google
    Amazing location in the Old Town, and amazing host. We were welcomed warmly and even given a lot of great information on what to see with our short stay. Would definitely recommend and if ever back in Tallinn, we would only stay here! Great, clean rooms, great services, great food.

  • 4/5 D. M. 2 years ago on Google
    Great location! Few steps to the viewing platforms ! Staffs are very helpful and welcoming. I took their suggestion to Telliskivi and Maritime museum - it’s excellent. Part of the hotel is listed by UNESCO ! Which is super cool


Call +372 697 7500 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Pet-friendly
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pool

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