Great staff and affordable price, atmospheric interior and terrific view, breakfast included and good of quality. Keep in mind that there's no parking, 15-minutes stop is allowed, the fine for longer stay is 31 euro. Place is historic, that's why it doesn't have an elevator and has a lot of ladder-like stairs. Anyway, staff is helpful provides assistance with bags. There's no kettle in the room, but receptionist will gladly provide you with boiling water if you need it. Dogs are allowed for additional fee.

We had the family room and it was great. I don't know if it's the only one but ours had two bedrooms, one with a 120 cm bed and one with a king size (180cm) bed. It also had a lounge and shower & separate shower. Breakfast was ok. Lady in reception could have been a bit more hospitable. All in all great stay!!

A nice and cozy hotel in central Old Town, near the central street Pikk. The personnel is happy to help and the interior is very vintage and warm. The rooms are okay. It is somewhat difficult to navigate inside the hotel though and the stairs are steep. There is no elevator. The breakfast is somewhat lacking with slimy porridge and no real food. It works well for a weekend.

I've stayed in their standard basement room several times and had a fine experience. It's like a medieval cave, which is cool. While you have to go through quite a maze to get there, they are generally pretty clean and quiet. You also cannot beat the great location to the old town center. The breakfast is not anything to write home about. Evey time I have stayed here, the staff could speak some English. Some of them are very nice, others not so much. This last time, the standard rooms were sold out, so we had to go with an economy room. I will never do that again. It was tiny, dingy, and very noisy. There was a black hair in one of the plastic drinking glass in the bathroom. Speaking of the bathroom, you could hear everything coming from the neighbors bathrooms... Every time someone walked past the room, the floorboards in our room creaked, sounding like someone was walking in our room all night long. Either that or it was haunted. Regardless, it kept me up all night.

We spent 1 night in this hotel on our trip in Tallinn. Our room was family suite, plenty of room for 2 adults and 3 children. Our second room was a single room in the basement, no windows. The staff was mostly polite, but quiet. Breakfast had very limited selection, no vegetables or fruits, coffee was ok but from a machine that took two minutes for a person to prepare and cherry juice which the kids wouldn't drink.

Really great. Cleanliness leaves a lot to be desired if one looks for dust, but towels and sheets were very clean. Good Estonian breakfast. Very central in old city. Restaurant had very well cooked food at a great price. Staff were very polite and helpful, something one is not used to in former Soviet-block countries. Over-all 4 stars, but would have given 5 if floors were cleaned better.

Conveniently located. Clean. Charming. Staff speaks English. Most rooms involve negotiating many flights of steps including a spiral staircase... very difficult with large, heavy luggage. Not sure if exiting is possible given a fire event. Maintenance is not a priority. Stayed in same room twice and simple repair was not performed.

Very small hotel, most of the rooms are underground. Many without windows or windows that open onto the hall. All but 5 of rooms are accessible only via a very tight spiral staircase. Ours was a very long walk from the front door, which turned into not wanting to return to the room for a rest while exploring Old Town. The bathroom had no shower curtain or door so the entire floor was soaked. The bed was bouncy and the pillows very small and lumpy. The person at the reception desk was very unwelcoming and disinterested. Did not even look up when we returned to retrieve our bags, so anyone could have walked in and taken them.