Hostel31 image

Hostel31

Hostel

😠 Found bed bugs, the beds and the walls were dirty and there was blood on the beds! A truly awful experience! There are better options elsewhere and with the same price! People often mention hostel, clean, reception, break,


Address

Tartu mnt 31, 10128 Tallinn, Estonia

Website

www.booking.com

Contact

+372 5559 1652

Price rating

$27/night

Rating on Google Maps

3.70 (343 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hostel (7) clean (7) reception (7) break (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Karolis 7. 4 years ago on Google
    Found bed bugs, the beds and the walls were dirty and there was blood on the beds! A truly awful experience! There are better options elsewhere and with the same price!
    4 people found this review helpful 👍

  • 1/5 Aistė A. 4 years ago on Google
    Very poor quality you can find better places for the same price. Edit: that wasnt a compliment.
    2 people found this review helpful 👍

  • 4/5 Caroline H. 2 years ago on Google
    This place is actually not that bad - I mean it's a hostel, you get what you pay for. While the beds and the rooms have seen better days, the toilets were clean and the shower wasn't worse than in any other hostel I've stayed in. You get clean sheets and towels when checking in, so no problem here either. Wifi is slow but manageable for social media etc. A little hot in summer (old wooden house) but then again, for one night, it's totally okay. It might get a little tricky for people who don't know any Russian at all though, as the staff doesn't seem to speak English or Estonian.
    1 person found this review helpful 👍

  • 1/5 Alla K. 4 years ago on Google
    Грубость персонала испортила все впечатление /The rudeness of the reception employee ruined the whole impression. UPDATE: I am deeply disappointed with your dishonest and aggressive reply. The situation was nothing like you described it, and it was very upsetting to read your comment. On the other hand, your comment shows exactly what kind of attitude you give your guests - not just rude, but also mean, such as suggesting that other people are "unkind to us" (!) because we are "not positive enough". Attacking the character of your guests and openly lying about their experience at your hostel is not going to undo the bad impression you left of yourself as a host. Also, here's what actually happened: When my son and I arrived to the hostel that evening, the reception was empty, and we weren't sure if anyone was around to check us in. After waiting for some time, we decided to find out whether the reception is closed for the night, or whether someone will still be coming in later to check us in. We wondered around looking for anyone that could give us an answer, and, in a few minutes, saw you cooking in the guest kitchen. We didn't know whether you were a guest or an employee, and we politely asked you whether you happened to know if there was anyone working at the reception at that time. As it turns out, that one question made you call us "hysterical", which was absolutely shocking to read! We wish we had recorded that interaction to show how completely false and rude your accusations are! You were visibly angry and annoyed at us for interrupting your break, and accused us of being selfish and thoughtless to come find you instead of waiting for you. Mind you, that we didn't even know who you were, we were just trying to figure out what to do, and we most definitely did not "hysterically demand to be checked in immediately", nor "broke into a closed door during a break" as you wrote - it was a guest kitchen, open to everyone, and we had no idea who you were, let alone that you were an employee on a break. In fact, you could have simply answered "sorry, the reception will be open in 10 minutes", and we would have waited for you without any issues. However, you chose to unleash your annoyance and anger at us, and to demonstrate your poor attitude to us throughout the check-in process. Lastly, you mentioned that we "were told about an official 10-minute coffee break", but that is completely untrue. As we later found out, there was a clock showing a time when the reception would be open again, but it was small and had no explanation on it that the numbers on the clock refer to the reception opening time. It would have been helpful to indicate that information clearly for all your guests to see, and not just expect that someone will notice the small clock and understand its meaning. You could have also asked us why we were confused about the break time and you could have tried to improve the experience for your next guests by marking the break times more clearly on your schedule to avoid any future misunderstandings. Instead, you chose to be mean and rude to us, accusing us in having no compassion to "live people who work 13-hr shifts who sometimes want to eat in peace". If you are unhappy with your schedule, please take it up with your manager and don't dump your negativity at the guests who barely stepped foot in your hostel. P.S. Your words that by evaluating you we actually are "evaluating ourselves" and that we "chose to hear what we wanted" make no sense, just like your grammar.
    1 person found this review helpful 👍

  • 3/5 Graciela M. 4 years ago on Google
    The place is quite satisfactory for its rate. However, the security aspect of the place needs to be improved. A drunk was playing very loud music in our floor and was knocking on our door past midnight and there was no hostel staff to complain to. I was about to call the police if my friends didn't show up. Lost a good night sleep for it.
    1 person found this review helpful 👍

  • 4/5 Parush J. 3 years ago on Google
    Good cheap place for one or two nights stay. Worth the money spent and the recipient was nice.

  • 3/5 Edvardas G. 5 years ago on Google
    Good place for 1 or 2 nights. Friendly staff, everything was very nice and clean. Unfortunately no conditioner or even ventilation. It was almost impossible to fall a sleep on extremely hot nights.

  • 1/5 Eva P. 2 years ago on Google
    Sid

  • 3/5 Edmée 2 years ago on Google
    Good price, but not that clean and not really confortable. Also, the kitchen is not well equipped.

  • 4/5 Titus M. 5 years ago on Google
    nice location, quiet if you can enjoy living besides a main road with trams. wifi is really bad cuts and extremely slow, toilets shower rooms and kitchen are okay for the price you pay.

  • 4/5 Matias S. 1 year ago on Google
    Rooms are quite small if you're tall, especially the ones in the attic where the ceiling is sloped. However, the location of the hostel is great and I had no issues with the staff. Overall it's a very affordable place so not much to complain about. Good for a night or two

  • 2/5 Hernán O. 1 year ago on Google
    The toilets were not something great. Lets say...

  • 2/5 Ronny A. 1 year ago on Google
    Sentral place and good parking space

  • 1/5 Diana I. 1 year ago on Google
    Never again,really horrible.I better pay little more and will get nice room somewhere else.

  • 3/5 Mila 4 years ago on Google
    Saimme sitä mitä rahoillemme odotimme. Simppeli pieni huone missä kaksi sänkyä, ei muuta. Huoneessa ei vaihtoilmakanavaa lainkaan ja yöllä ikkuna piti pitää kiinni liikenteen melun takia, joten huoneessa aamulla kovinkin huono ilma herätessä. Ikkunan ollessa kiinni melu ei myöskään haitannut lainkaan. Sijainti keskeinen, mikä oli hyvä juttu. Helposti kävelee vanhaan kaupunkiin tai esimerkiksi Kaubamajaan. Vieressä myös bussi- ja ratikkapysäkit. Sängyissä ei petaupatjoja joka oli vähän ikävä. Sängyn jouset tuntuivat patjan läpi hieman. Tyyny oli litteä ja huono. Aulassa kahviautomaatti josta sai ihan hyvän aamukahvin. Alakerrassa keittiö jossa kahvinkeitin, astiat, vedenkeitin ja muut tarvittavat keittiövälineet jos olisi käynyt kaupassa hakemassa omia eväitä. Muutaman sadan metrin päässä pieni ruokakauppa. Ihan lähistöllä ei mitään aamupala/-kahvipaikkaa.

  • 4/5 Orsolya F. 5 years ago on Google
    The room was very clean and cozy, the bathroom+toilet was also pretty clean, but there was an awful smell in the whole hall. Anyway this place is very cheap and clean, I would reccommend you this place to stay.


Call +372 5559 1652 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Laundry service
    • ✓ Pet-friendly
    • ✗ Parking
    • ✗ Accessible
    • ✗ Pool
    • ✗ Airport shuttle

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