McDonald's image

McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant

One of the Most Revieweds in Santiago de los Caballeros


Address

Av. Salvador Estrella Sadhalá, Santiago de los Caballeros 51000, Dominican Republic

Website

mcdonalds.com

Contact

+1 829-234-0007

Rating on Google Maps

4.50 (6.5K reviews)

Open on Google Maps

Working Hours

  • Monday: 7 AM to 12 AM
  • Tuesday: 7 AM to 12 AM
  • Wednesday: 7 AM to 12 AM
  • Thursday: Open 24 hours
  • Friday: (Good Friday), Open 24 hours, Hours might differ
  • Saturday: Open 24 hours
  • Sunday: (Easter), 7 AM to 12 AM, Hours might differ

Featured Reviews


Frequently mentioned in reviews: service (23) good (16) fast (9) servicio (9) Good (8) people (7) order (7) Excellent (7) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Víctor Miguel M. 3 years ago on Google
    (Translated by Google) /// With the virus issue, they are dispatched by auto services and they are doing it super fast /// * I will leave the previous lines so that it is very clear what I mean and that is that I regretted the comment above Since I was at this specific location and the supervisor gave me a very bad treatment and withdrew all my compliments from this location, he clarified not from the company but from this location by people like the manager that companies lose customers * (Original) ///Con el tema del virus están despachado por auto servicios y lo están realizando super rápido/// *Las líneas anteriores las voy a dejar para que se entienda muy claro lo que quiero decir y es que me arrepentí del comentario de arriba Ya que estaba por este local en específico y el supervisor me dio un trato muy malo y retiró todos mis alagos de este local aclaró no de la empresa sino de este local por personas como el encargado es que las empresas pierden clientes*
    2 people found this review helpful 👍

  • 5/5 Local Guide Level 1. 2 years ago on Google
    Clean fresh modern store ..fast service ..well prepared food
    2 people found this review helpful 👍

  • 4/5 José Manuel Medrano V. 2 years ago on Google
    Very fast restaurant. The common menu of a McDonald's restaurant. Very clean. The parking lot is very small. When you find parking you can eat really fast.
    1 person found this review helpful 👍

  • 5/5 RAY U. 2 years ago on Google
    Same flavor is on every McDonald’s restaurant but with special Dominican touch which is the most famously Mangu dish!!!! Only in 🇩🇴 Dominican Republic!!!!
    1 person found this review helpful 👍

  • 3/5 AL S. 3 years ago on Google
    Nothing beats US Beef!! Lol
    1 person found this review helpful 👍

  • 4/5 Justin R. 7 months ago on Google
    Good food as always! Just that now its become a place for people to just chill there
    1 person found this review helpful 👍

  • 5/5 joelaery 4 years ago on Google
    These guys are the best! The fries are fresh. I come here every time in Santiago :) thank you. Try the ChickenMac.
    1 person found this review helpful 👍

  • 3/5 Doctor C. 2 years ago on Google
    I am leaving a review here because it is almost impossible to communicate with them either by email or though the delivery apps. I don't know what it is, but they are very careless many times with order ACCURACY. MANY times, they send the WRONG flavor drink, the WRONG PIE, and put items such as onions on the food when you specifically indicate that you do not want them!!! At least three times, I have gotten and apple pie instead of the strawberry cream pie that I ordered!!!! I hate apple pie, and IT IS NOT THE SAME. I know that sometimes Dominicans think it is no big deal to give you a grape drink when you ordered a Pepsi, but this is ridiculous. There was even a time when I ordered a six dollar caramel frappe and the driver told me they were "out" of them and just brought a little cup of plain ice cream with some m and m's in it!!!! Completely unacceptable. I would like for management to realize this, apologize for it and replace all the items that I have been shorted, wronged, or replaced with unacceptable items without even consulting me or notifying me in any way. It is not right to do this to people. it shows laziness and apathy concerning customer service and quality control. I figure I am OWED about twenty dollars just from screwed up orders from this restaurant on PedidosYa alone. Oh, and PedidosYa never replies or comments on these complaints, either...so...yeah... So again today for like the sixth time these derelicts put an apple pie in the bag when I ordered the strawberry cream!!!! It cost an additional 100 pesos for the wrong item that I could not even eat. It is remarkable the lack of common sense and amount of disrespect and disregard for customer service this shows. PATHETIC!!!! Ok, final straw. More onions today and no pie fresa! Rejected the order. I am done. Will never order here again.

  • 1/5 Pete R. 2 years ago on Google
    McDonald's is nasty. Waste of money

  • 4/5 James M. 2 years ago on Google
    Quick, clean, delicious (as always). Bathrooms super clean... and don't smell like bathrooms. We ate in the car, away from unmasked people eating. (Hey, who eats with a mask on, anyway?)

  • 1/5 Erik C. 2 years ago on Google
    Ice cream tasted odd and fries didn't even taste like potato. Sad even for a macdonalds

  • 4/5 Pierre L. 2 years ago on Google
    The food therebis consistently good. And service is fast.

  • 4/5 Adolfo Jose P. 2 years ago on Google
    Mostly same variety of items as in the states. Work with additional local fare. Excellent customer service.

  • 4/5 R .. 2 years ago on Google
    Mcdonalds in DR is worth trying get their chicken sandwich it tasted way better than in the u.s. The chicken nuggets taste the same. But chicken sandwich is worth the drive.

  • 5/5 TELEGUARD S. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 1/5 Abdul W. 2 years ago on Google
    Worst experiance . The new crispy sandwitch the chicken breast or the sandwitch is not no where close to what is advertised . The meat is burned and looks like its has been ran over by a steam roller . Im serious go and by a chrispy chicken sandwitch and check it out for your self . I would never go to or by from macbdonalds in the dominican republic ever again . They have 00000 no zip nada customer service . This is another franchise gone down the drain . The managers dont care there is no the customer is right or hey let me fix the meal for you they dont care about nothing . Shame shame shame mac donalds

  • 2/5 Stanley Edward N. 3 years ago on Google
    Small food

  • 5/5 Alberto Hernan Torres V. 3 years ago on Google
    (Translated by Google) Excellent (Original) Exelente

  • 3/5 braulio c. 3 years ago on Google
    (Translated by Google) The service is good, but I don't know why they allow salespeople and people asking when you're in the drive thru (Original) El servicio Stava bien, pero nose porque permiten que allan vendedores y gente pidiendo cuando uno esta el El drive thru

  • 5/5 Josue G. 3 years ago on Google
    (Translated by Google) Forever Bic Mac, forever MC Donal's. (Original) Por siempre Bic Mac, por siempre MC Donal's.

  • 5/5 Tomas Eben-ezer Cabrera G. 3 years ago on Google
    Nice

  • 5/5 Jose Montero t. 3 years ago on Google
    (Translated by Google) I could eat quietly (Original) Pude comer tranquilo

  • 5/5 Paul H. 1 year ago on Google
    Always good, we visit all the time.

  • 4/5 Marie S. 5 months ago on Google
    We get there almost at closing

  • 3/5 Marc S. 8 months ago on Google
    It was just ok today. The sandwiches recently in almost all of the McD’s in DR have been strange but at least the fries were warm.

  • 4/5 Fitzroy M. 8 months ago on Google
    Good location and the service was very good. Plus they deliver your food to your table. I like it

  • 5/5 ingrid b. 1 year ago on Google
    Great service meal were hot 👍

  • 3/5 Hamlet M. 1 year ago on Google
    I guess it been too long since i dont visit, because the food is not as i remember, and the cost is just out of proportion, I was charge 100 pesos for adding letuce and tomato to a hamburguer, dont hamburguer supposed to have letuce and tomato. MCDonals a total disapointment, it will take 2 more years to forget that i dont like it, for me to go back again

  • 5/5 Nick B. 1 year ago on Google
    Oh my. I don't speak Spanish but we got by.

  • 1/5 Marie 1 year ago on Google
    icecream machine is always broken, the bathroom looked like it had not been cleaned in days.

  • 5/5 Sasha's F. 1 year ago on Google
    Very efficient fast service food was fresh

  • 3/5 Hector D. 2 years ago on Google
    Good venue for a quick bite. People have devuelta taste for the kind of food. However, it's not the healthiest choice.

  • 5/5 James W. 2 years ago on Google
    It's the only Mc Donald's i have found in the Dominican republic and i found it in Santago i got a big mac and felt like i was back home

  • 5/5 Theresa de la C. 1 year ago on Google
    Good Hot Food And Service Was Great

  • 5/5 David D. 1 year ago on Google
    The taste, better than U.S.A., an incredible fast and friendly service, very recommended.

  • 1/5 Victor C. 1 year ago on Google
    They mess up your order frequently, especially if ordering through Uber eats. I'm not sure if there's a reading impairment amongst their workers.

  • 3/5 robert n. 3 years ago on Google
    It's a fantastic up to date McDonald 's in a old city of santiago but the hamburger buns are different from the original buns we have in the states and no barbicue sauce most of the time overall good place to eat.

  • 5/5 Sergine B. 3 years ago on Google
    Their ice-cream 🍦 machine works yay!!! The menu is a bit limited, but whatever they do have is good 👍, plus the staff is courteous!

  • 4/5 Marc C. 2 years ago on Google
    Good food, great service but they often get the order wrong.

  • 5/5 Federico R. 3 years ago on Google
    (Translated by Google) Excellent attention. ❤ (Original) Excelente atención. ❤

  • 5/5 Mariano P. 4 years ago on Google
    Staff understand English, service was pretty straightforward. Cleanliness was a plus, A/C and ambience in general 4/5. Music was at a decent volume, prices go higher than expected thought. Gaming area was separated from adults as where events. Thumbs up!

  • 4/5 Val Miguel B. 3 years ago on Google
    (Translated by Google) Quick attention and fresh food (Original) Atención rápida y alimentos frescos

  • 4/5 Briana y Braddy A. 3 years ago on Google
    (Translated by Google) Good attentions (Original) Buena atenciones

  • 5/5 Esteffy Del R. 3 years ago on Google
    (Translated by Google) Excellent service (Original) Excelente servicio

  • 5/5 Nelly O. 3 years ago on Google
    (Translated by Google) Responsibility and fast service (Original) Responsabilidad y rápido servicio

  • 4/5 Cristian R. 3 years ago on Google
    (Translated by Google) The service, the food and the treatment were very good, this station is generally very busy, especially during the mornings and early afternoon. (Original) El servicio, la comida y el trato fueron muy buenos, esta estación generalmente suele estar muy busy especialmente durante las mañanas y empezando la tarde.

  • 5/5 Manny P. 3 years ago on Google
    (Translated by Google) Very good 👌 (Original) Muy bueno 👌

  • 5/5 Mariela P. 3 years ago on Google
    (Translated by Google) Fast service and good quality. We use self-service. (Original) Servicio rápido y buena calidad. Utilizamos el autoservicio.

  • 2/5 Tecno E. 3 years ago on Google
    (Translated by Google) Lately the preparation of meals leaves much to be desired, a disaster. (Original) Últimamente la preparación de las comidas dejan mucho que desear, un desastre.

  • 5/5 Cadence B. 3 years ago on Google
    (Translated by Google) They continue to maintain their quality (Original) Siguen manteniendo su calidad

  • 5/5 Rosalina Ulerio C. 3 years ago on Google
    Buen servicio en tiempo de covid. Ellos van a tu mesa a tomar la orden la cual te la hacen llegar minutos después, así los clientes y el personal mantienen las medidas de seguridad

  • 3/5 Ernesto Humberto Jerez M. 3 years ago on Google
    (Translated by Google) It's a good place (Original) Es un buen lugar

  • 5/5 Daniel D. 3 years ago on Google
    It's McDonald's mangu breakfast was actually good. No complaints.

  • 5/5 Loory D. 3 years ago on Google
    Prompt service.

  • 5/5 Ivan n. 3 years ago on Google
    Excellent place sharing with family

  • 2/5 Rulys F. 3 years ago on Google
    People was nice but the place was dirty

  • 5/5 Jose R. 3 years ago on Google
    Fast food, nothing else to say

  • 1/5 Mari P. 3 years ago on Google
    Drive thru not coordinated at all. McDonald's needs to do something about all the people coming to your car asking for money while your going through the drivethru. Its unsafe.

  • 2/5 Danny B. 3 years ago on Google
    This place suck, they only offer delivery if you live 3 block apart. SUCK! I CALLED FROM HOMS, AND MY LOCATION WAS TOO FAR.

  • 5/5 Caonex P. 3 years ago on Google
    Prompt service. Same quality as always. Great fries and nice Sundae. Greatest junk food ever.

  • 5/5 Pedro G. 3 years ago on Google
    (Translated by Google) Very good (Original) Muy bien

  • 5/5 7group S. 3 years ago on Google
    (Translated by Google) Great service (Original) Buen servicio

  • 5/5 Felix Piedra R. 3 years ago on Google
    (Translated by Google) My favorite junk food 🤣 (Original) Mi comida chatarra preferida 🤣

  • 5/5 Wilfredo D. 3 years ago on Google
    (Translated by Google) Excellent place to eat (Original) Excelente lugar para comer

  • 5/5 eduardo p. 3 years ago on Google
    (Translated by Google) rich (Original) Rico

  • 5/5 Ramon De la C. 3 years ago on Google
    (Translated by Google) Hygienic as always, compliance with the anti covid19 protocol (Original) Higienico como siempre, cumplimiento del protocolo anti covid19

  • 4/5 Jose Espinal M. 3 years ago on Google
    (Translated by Google) Hygiene, friendly service, courteous, acceptable prices. Good option to vote the diet one day. (Original) Higiene, servicio amable, cortes, precios aceptables. Buena opción para votar la dieta un día.

  • 4/5 defestinger R. 3 years ago on Google
    (Translated by Google) Sabor regula is more of a restaurant for children than for adults (Original) Sabor regula es más un restaurante para niños que para adultos

  • 4/5 Jerson J. 3 years ago on Google
    (Translated by Google) They are getting a little slow (Original) Se estan poniendo algo lentos

  • 5/5 Jose Daniel F. 3 years ago on Google
    (Translated by Google) Good food (Original) Buena comida

  • 1/5 Willians R. 3 years ago on Google
    (Translated by Google) I did not like the last visit, in fact that there are some young people who are very poorly presented as deliveries that according to them I cannot dismount from the vehicle and that only they are dispatched to the premises. When they bring you the order, the invoice does not appear and they want to charge you more than the order costs. That speaks very badly of the establishment. 👎 (Original) No me gusto la última visita, envista de que hay unos jóvenes como delivers muy mal presentados que según ellos no puedo desmontarme del vehículo y que solo a ellos le despachan en el local. Cuando te traen el pedido no aparece la factura y quieren cobrarte más de lo que cuesta el pedido. Eso habla muy mal del establecimiento. 👎

  • 5/5 Robinson Nicolas Pena V. 3 years ago on Google
    (Translated by Google) Very good option and very good customer service when it comes to fast food. (Original) Muy buena opción y muy buen servicio al cliente a la hora de comida rápida.

  • 5/5 Alex A. 3 years ago on Google
    Nice

  • 4/5 rosy s. 3 years ago on Google
    (Translated by Google) I love sunday (Original) Me encantan los sunday

  • 5/5 Lenin Santana R. 3 years ago on Google
    (Translated by Google) Quick attention and always good service (Original) Atención rápida y siempre buen servicio

  • 5/5 juan pablo mendez v. 3 years ago on Google
    (Translated by Google) Are you hungry ?? This is the quick fix (Original) Tienes hambre ?? Esta es la solución rápida

  • 5/5 Rosanna C. 3 years ago on Google
    (Translated by Google) Great (Original) Grandioso

  • 5/5 Edward Miguel Rodriguez P. 3 years ago on Google
    (Translated by Google) Very good attentions supreme quality (Original) Muy buenas atenciones calidad suprema


Call +1 829-234-0007 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()