They claim that they make diamonds at best prices in India. Am not sure about that but all I can say is they have good collections in mens ear ring . And they are unique too . They provide online support . You can browse it and can reach them . If it is not available in the nearby store , then they can arrange it from pan India stores , which seems promising . Good luck

This is my first shopping in caratlane... Really had a good experience with Sachin sir & Geetha mam...He explained all sort of things regarding the collections they have..I bought a platinum ring and Stud here in affordable cost...Lots of collections there.. Caratlane spec is really good.. we do have higher exchange value for products too...Happy to get my Valentine's day gift here😍

Caratlane always has a nice collections for daily wear.very good experiences every time I drop in and meet the sales representative here. And fortunately I had the opportunity to meet Mr.Sachin who explained about every product patiently and convinced me to purchase the beautiful band and also made me to join the scheme.which is beneficial for me infact.

The service was very good. Me.Sachin explained every question of ours and was very friendly. The collections are really nice and unique as well.

Excellent service by Mr. Sachin. He gives detailed explanations and helps us in our decision making. Will definitely recommend to friends and relatives too. Nice offers too

Good place to buy customized items & they offer a variety of minute and unique designs in different gold carats and diamond cuts. Both Divya & Vimal from customer support did an excellent support and provided good suggestions.

Very good service. Wonderful models at affordable prices. Friendly and courteous staff. I would recommend Mr. Vimal here in the Velachery branch.

Excellent service done by MR Sachin good collection available at store you must visit thank you soo much Sachin for assisting to purchase beautiful necklace

One of the beautiful place to visit and feel the designs. Staffs here are knowledgeable, humble and polite to hear out from us. Kudos to Jayapraksh for his humble nature. Great work

Best experience of my life! The service is top notch! You cannot ask for more! The staff MR .Sachin is very polite and respectful and will do their best to serve you with compassion! The collections are so good and I'd definitely recommend everyone to this place! Especially just for the kindest service! :)

Caratlane has never disappointed. You will always get what you are looking for any budget. I would like to especially appreciate the excellent customer support received from Vimal Raj, Velachery branch who had patiently showed us so many collections based on our demands.

It was a great shopping experience. Sachin was very polite and guided us to choose the best product in a short span of time and also provided us best discount.

Wonderful experience at the store. Mr. Vimal was extremely helpful and was kind enough to show me the required jewelry which I asked for. Thank you for the efforts.

Beautiful collections. Thanks Ms.Geetha for friendly service. All staffs were courteous. Will recommend this place for beautiful jewellery.

Designs are great.. Customer service was good as well..

Sandeep and Sachin gave us very warm welcome and Excellent collections and the customer service was too good and they just waited till 9.30 just for us during rainy season

Hi, after a good dinner at a nearby restaurant, me and my better half walked in here just to have a casual look at their collections. I was pleased to find that they have an excellent inventory of trendy rings and earrings, i decided then and there to get my wife's anniversary gift in advance. A very special mention about Mr. Sachin Fernando for his patience in assisting us to find what we wanted to buy. Nowhere else have i seen a person taking the time to give such a detailed, yet crisp information about what diamonds are about when it comes to buying one. It shows the concern and care they have for their customer's requirements. I don't usually write reviews, but i highly recommend this place. Very customer friendly!

Wonderful experience. Mr. Mani explained everything thoroughly and helped us find the perfect ring. They made sure the ring was delivered as early as possible. Would definitely recommend the store.

Awesome service by Sachin. He took additional effort in getting the customised product in time for the special occasion and made my special day even more special.They have great variety of unique collection. Must visit place to get gift for your loved ones.

I had a nice experience visiting the store. The sales person Mani was very good and patient. He explained the product details and offers early. I would definitely visit again.

Collection was good and Mr.Vimal did a fantastic assistance to choose the right model as per my requirements. This is my first time purchase in caratlane. Definitely I will become regular customer to it.😎

I purchased a ring from the store. It was a very good smooth experience. I was unsure of what exactly I wanted, they took all the time to show me almost all the available designs, helped me understand the technicalities behind diamond purchase and choose wats best for me. I had requested for the design I chose in yellow gold which was ordered and received promptly in 3 days. Overall a store designs and takes customer service seriously.

Good customer service. Good response as well. Good behaviour.

We were serviced by Mr.Vimal of caratlane, velachery branch. His service was excellent.... Showed great patience in showcasing the models .. he was clear and explanatory for all the doubts we had raised.

Excellent service and nice collections.. My all time favourite destination

The interaction between myself and staff Divya: I would suggest that she is one of the best honest person in selling the jwellery. She tells that which is the correct, suitable and cost effective ornaments for my wife birthday gift. She deserves my 100 percent appreciation for the time she took for explaining all the pieces. Thanks for her and team for their good work.

It's a excellent service from vimal and Hari durga . Both were very and calm composed and handled us in a very friendly manner . Hope you guys continue this work Loved almost all the designs in caratlane. Looking forward to purchase more things

Wonderful experience! I got to buy the perfect cute gift for my niece :) Sandeep at store was very patient to give all the details.. thank you CaratLane

Recently had an incredibly disheartening experience at caratlane velachery. Over the course of several visits, I attempted to choose a piece of jewelry in exchange for my old gold. However, on my last visit, things took a distressing turn. I took my time to carefully select a piece that I truly liked, but this was met with mockery and disdain from the sales staff. The saleswoman who had been assisting me during my previous visits did not come to my aid at all. To make matters worse, another saleswoman openly discussed my situation with her colleague, openly stating that I was "the customer of the other saleswoman." This unprofessional behavior was not only inappropriate but also deeply hurtful. Feeling humiliated and unwelcome, I was left with no choice but to select a design that I did not like, just so I could quickly leave the store. It is disheartening to think that I had to compromise on something so personal and significant simply to avoid further embarrassment. As a customer, I expect respect, patience, and professionalism during my shopping experience. What I encountered was quite the opposite, and it has left me deeply disappointed. I sincerely hope that caratlane can address their customer service issues and create a more respectful and welcoming environment for their patrons in the future. No one should ever feel pressured, insulted, or mocked while making a purchase. This experience has left a lasting negative impression, and I hope it serves as a reminder of the importance of treating customers with kindness and respect. (Their names are Geetha, Joushna and one more lady short one).

Made a purchase from Velachery Caratlane. Very friendly staff and good collections. Sandeep who helped us was very good with his suggestions. Thanks for the pleasant experience.

Bought diamond earring for me. Loved it😍 I specifically searched for a model and came to visit the store. Staffs guided me very well. They were so humble and helpful to make the choice.

Good store ambience and great collections. Very polite and calm customer service by Mr. Sandeep. Overall satisfied shopping experience!

Awesome experience. Sachin was very cooperative and helpful. He explained all our queries and guided us through the entire process.

Wonderful experience with Sachin and Divya. They were patient and answered all my questions with complete enthusiasm. The collections they have in store are beautiful. It’s definitely a place to buy Indian jewelry with a modern twist :)

Warm welcome from Geetha and Classic Collections are available. We bought the below design & Good Staff behaviour.

Caratlane Velachery was good and collections were good. Overall customer experience was top notch, advisor Sandeep helped us throughout the purchase and explained about all offers, schemes available. Good purchase

Sachin - the jewelry expert treated us very well and explained the details perfectly. Kudos!!

Good collection and Sachin explanation was really good. My first time impression is good. Will recommend for all

Best experience of my life! The service is top notch! You cannot ask for more! The staff is very polite and respectful and will do their best to serve you with compassion! The collections are so good and I'd definitely recommend everyone to this place! Especially just for the kindest service! :)

Great experience at Carat Lane Velachery. Thank you to Sachin for explaining the product thouroughly and well and for a smooth in-store shopping experience.

This is much larger and a better store than the phoneix store. More staff and as usual courteous.

The store has a beautiful ambiance unlike other jewelry shops! They have amazing collection and the staffs are extremely polite and friendly. If you wanna shop for any trendy and affordable gold or diamond jewelry, do visit the store! Also Sachin is an amazing person to assist you with your shopping!

Amazing customer service. I had a request of polishing my enamel earing bought from caratlane. They accepted the request and shared the updates promptly time to time . Most of all, they delivered the product at home personally without any additional charges. In COVID times, I appreciate the level of service fom the rep very much.

WOW experience. The staff were so very polite and courteous, that made my mind that i should just make a buy. thumbs up for mr.jayaprakash for this calm explanations and the unknown staff who was explaining my son about the gold testing machine. i mean who would want to explain something like that to a 6yr old. but they did. This shows the good attitude towards customer. Store was not crowded so we were happy to have the space and time of the staff. Will visit again

Collections are very good.. price range is also affordable. Sachin explained everything very clearly and prompt delivery was done from his team. Keep up the good work.

Quickly Attended. Fast Checkout. Happy with response and Explanations. Thank You.

Shopping was amazing at caratlane Velachery..sales persons was very kind and patient..they understand customers need and show their products according to the customers need.. 👍👍👍

Over all very good store Sales person : Sachin

Visited carat lane for the first time. I loved the service. Sachin took us through all the details and explained well. Lots of designs. Loved it. Thank you so much!

Best experience! The service is top notch! The staff MR .Vimal is very polite and respectful and will do their best to serve you with compassion! You cannot ask for more! The collections are so good and I'd definitely recommend everyone to this place.

Sales person sachine had explained very good and indetail he explained each and every benifts and advantage of purchasing in this stores. Had good experience

Excellent collections for birthday gift I'm so satisfied with staff behaviour Good store for walk in and see collections Designs and customer service is good, mr.sachin given many options to select as per our requirements, thanks caratlane team 😊😊😊

Sachin showed variety types of products. He was vey kind and explained all the products. Very easy and friendly approachable.

Had a wonderful experience purchasing at Velachery branch. Mr.Sachin was really very patient enough to show us every product till we were completely satisfied. Thank you.

I visited the Velachery Caratlane store to buy a gift for my friend. Great collection and very good service by Sachin. He patiently showed me all the designs and helped me make the best choice.

Good collection staff Aruna and vijay were very polite and informative.

Amazing designs and having best collections for Queens as usual, since it is Jewels.. They have online app also but I recommend to step in to choose the best one for you. It's a best gift to your girl... Shop ambiance is good and staffs approach also nice. Having a small parking space in front of shop.

Friendly and Knowledge full sales staff. Beautiful designs displayed.

I always have an amazing experience and happy Shopping here. Sachin and Mani are very helpful. They will guide the customers to choose the right products by understanding their requirements. Customer Service was great and also they had best collections all the time.

Lovely collection and amazing service! Special thanks to store manager Mr Sachin who patiently helped me pick a perfect ring and gave me a lot of super helpful inputs to make an informed and happy decision :)

This is my second visit to Caratlane, Velachery.. they have various range of collections.. bought 2 earrings and one nose pin in much affordable price after best discounts.. Mr. Vimal, sales person was very much patient in showing us all the designs.

I went to velachery carat lane. Really such a good place to buy gold. I meet Mr mani he helped us lots. Thank you carat lane