Featured Reviews


Frequently mentioned in reviews: room (39) hotel (24) people (12) stay (12) clean (11) front (10) desk (10) nice (9) customer (8) recommend (7)
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  • 1/5 Jody R. 10 months ago on Google
    Please be aware that this hotel is not what it appears. This is a hotel in a bad part of town, where people are living. I reserved because I had an early flight and the price was reasonable. I could see right away by the cars and people in the lot that it was not good. At the counter the woman took an extra long time to give me the keys as I had to wait for her to have a long fun conversation in Spanish with two men in the office. Once I got in the room it was 100% unacceptable. They haven’t redone this room since it was built. The bed and the bedding was worse than what you would find at goodwill. They had cleaned, but no amount of clean can hide the condition. Unfortunately I reserved, meaning I was unable to cancel. I ate the cost and drove to an airport hotel nearby. Lessons: 1 don’t reserve a room, drive there and see what it is like first. 2 follow your gut, no amount of money is worth that level of uncomfortability.
    5 people found this review helpful 👍

  • 3/5 Steve Z. 2 months ago on Google • 313 reviews New
    This place was a bit sketchy. Lot of permet residents. On the add states full kitchen. No plates, pots, dishes. The gentleman that cked us in nice guy and the grounds keeper the others not so nice. We wanted to have a place for 9 days to cook but could not.
    1 person found this review helpful 👍

  • 1/5 Crowned F. 6 months ago on Google • 12 reviews
    This place was a complete nightmare!!! Wouldn’t recommend!! The room was dirty!! Tub had hair in it!! Bed was a Twin size!! Me and my husband could not fit!!! The bed was broken in like someone has jumped on it or had s3x on it 30 years!! The counters look like someone was cutting up crack. The stove smelled like burning plastic when we tried cooking. The front desk people hate black people very prejudice. The lady accused us of doing something we did not due and said they will be watching our room on camera!!! My kids walked around building to get some fresh air and the owner lady harassed them and said they couldn’t be on the property so I had to come get them from next door because they called and told me they weren’t aloud on premises!! S/n This is the correct hotel!! I am under a alies name of course!!! It was in fact a twin bed and a full bed in the room!!
    2 people found this review helpful 👍

  • 1/5 Hector Luis (. 6 months ago on Google
    This is the worst place I have stayed at. The rooms were not updated, the blanket had black marks, water dripping in the bathroom from the room upstairs, and mold on the bathroom ceiling. Stay away from this place.
    2 people found this review helpful 👍

  • 1/5 Keila P. 8 months ago on Google
    I stay there for a week with my mother and I could not wait for the week to be over. I did not feel comfortable. The front desk Lady whose name is Luz is the rudest most unprofessional person I have encountered. I actually heard here tell a customer "I am not one you want to be messing with". The customer was upset because they overcharged her credit card. And Luz eas ready to fight her. Luz did not even try to remedy the issue, she just became very verbally nasty. Luz is lucky that the customer was more educated than her. And all you here from Luz when you walk into the front desk office is about her boyfriend who she met while she worked as a housekeeper at Suburban. Luz now works at the front desk checking in guest. No good for the hotel. Her boyfriend looks at every thin woman that stays at the hotel. He likes them thin women. And he looks at them in front of her. That's why Luz is always in a bad mood. So when you go to the front desk, if she is in a bad mood because she had an argument or disagreement with her maintenance boyfriend who works for the hotel, she will take it out on the customers who stay at the hotel or those who come into to inquire at the hotel. Beware and be ready.
    2 people found this review helpful 👍

  • 1/5 Jose A. 10 months ago on Google
    Don't Waste your $$$. Yes affordable but Not comfortable, bed are old and dirty. & lots of roaches! Disguisting place, it is NOT Clean at ALL! Hair dryer is broken, not enough towels. No soap and shampoo in the rooms!! Employee Notified but no action made at all!.. Poor Custumer Service. This Place need to Do something in general and cleaning and sanitize the place! Very tidy place to stay.
    2 people found this review helpful 👍

  • 1/5 Davie C. 9 months ago on Google
    It's a nice hotel but? The girl who works night shift is terrible she has no type of customer service skills. She is very rude. Like she didn't want to be at work. I don't know how she got that type of job I think her name is Ashley I like the hotel but I wouldn't stay here anymore just because of her attitude. When I walk in a hotel I expect to be greet it with a smile. She didn't even speak to me all. I did was hand her my I d in got checked in It doesn't make any sense. You are at least supposed to speak to a customer but no words were exchanged and yes I'm sure it's this hotel it's the girl with the pink hair who always wears the eyelashes but I don't think her name is Ashley that's why I said I think that's her name I wasn't sure.
    2 people found this review helpful 👍

  • 5/5 Simona La Cantante B. 2 years ago on Google
    Just relocated from Texas we decided to return to the suburban stay we once new while back, I see the upgrade that they've done at this property and I'm very pleased to say we definitely noticed a change in a positive way management team is really nice much regards to the management for doing a great job we totally see a positive difference, I've tried other hotels nearby extended stays there is no comparison I'll tell you that, I've spent more money more expensive places and yet suburban stay here in Tampa off of Hillsboro is one of the best ones thank you again God bless keep up the great job.
    1 person found this review helpful 👍

  • 1/5 C D. 1 year ago on Google
    Ok here's a review to help all of the people looking to book from out of town. I wouldn't classify this as a Studio, Hotel or Suites. It's a motel. With entrance to your room from the outside. The Bates Motel lobby area that still has the wooden mailbox slots. That type of place. I discovered why I only paid what I paid in my mini fridge and then a party of 4 in the bathroom. The beds are full size again it appears clean. But I left after I seen the roaches. The ppl were nice.
    1 person found this review helpful 👍

  • 4/5 Karen T. 11 months ago on Google
    I have no complaints. The room was clean and location was very close to the hospital and plenty of restaurants nearby. The hotel is large and quiet. Very reasonably priced.
    1 person found this review helpful 👍

  • 1/5 Cindy Rodriguez R. 11 months ago on Google
    I was going to book a room and did a walk-in because they advertised a special for 2 or 3 nights. But surprisingly, I was told they actually banned me, well according to them my name is on a ban list. But no manager would speak to me or tell me why, even though I had never personally stayed at this establishment before, never. There are other people in this county who share my name, I wanted to know why it was decided I am the person they did not welcome to be a guest. I was disappointed to say the least.
    1 person found this review helpful 👍

  • 2/5 Danee H. 1 year ago on Google
    There realy expensive, and for a couple one bar soap,and one shampoo, any extra they charge. Crazy for 589$under construction empty peoples room on the ground going threw personal stuff.its bad enough people are homeless that put there hard earn money into something that's supposed to be nice.broken stuff really you think being disabled they put u on bottom instead of 3rd floor.not recommend
    1 person found this review helpful 👍

  • 4/5 Lori M. 1 year ago on Google
    The room was nice. It was really quiet and clean. The only issues I had were the 3 roaches we saw and the housekeeper did not speak English. Which i normally wouldn't mind but i feel like if you're going to work with people you should at least try to learn the language.
    1 person found this review helpful 👍

  • 2/5 Christopher B. 2 years ago on Google
    Pros: room was clean. Front desk guy was friendly and funny Cons: mattress was quite used and not very comfortable. Walls are thin and could hear the neighbor's TV. Toilet tank wouldn't refill water without taking off the top and manually pulling it
    1 person found this review helpful 👍

  • 1/5 Valerie H. 4 months ago on Google • 47 reviews
    Stay was Nov 7th, checkout on the 8th, 2023: While the front desk person was very friendly and kind, the room left so much more to be desired. The floors were filthy, the room was in shoddy shape, the bathtub was unusable and dirty, and the kitchen was dirty with black mold in the upper cabinet and on the ceiling. This place is within a couple miles of the airport but, they do not offer an airport shuttle. That makes no sense and is very inconvenient. The health dept will be notified regarding the black mold due to the fact it can be lethal on persons with lung and breathing issues. I definitely do not recommend the Suburban Studios Airport to anyone until it is cleaned up in all ways.

  • 1/5 Tyler C. 2 months ago on Google • 28 reviews New
    First I want to say, I can find comfort in just about any sleeping arrangement, as long as there are no active allergens in the vicinity and the room is clean, I can sleep just fine. I booked a stay here a while back and my flight got in late. I got in around 10:30pm and by the time I got to this hotel it was past 11pm, and the front desk was closed. I called Choice Hotels customer service to explain what happened, and they suggested to go to the maintenance office to wait for someone to give me access to my room. Finally after 30 minutes, I was in touch with someone and we got our room. As I walked in, it was like walking into a cigarette. The walls were stained, the room smelled so horribly that I couldn’t breathe. I went back to the maintenance office and called customer service again and they were unable to offer me another room (even with availability) and didn’t offer a refund. The room was FILTHY. I am not picky and truthfully, I often check reviews on hotels before going staying with them and usually find that people are too harsh or have way too high standards. But I promise you, this was the most miserable hotel room I have ever been in. I finally decided to leave and go somewhere else after another hour of back and forth with the night security and customer service. They never refunded me or offered any sort of help - as someone that already has asthma and intense allergies, these rooms are dangerously unsafe and disgusting. Do yourself a favor and do NOT stay here.

  • 1/5 John U. 2 months ago on Google • 12 reviews New
    I am here now I was here 2 weeks ago and I had to spray my room for roaches now I have another room and I sprayed it no roaches but I've had to fix the cabinet doors the bathroom door and I've already told him a week ago that one of my burners is not working well I am an electrician and I will fix it but it's going to cost them $75 an hour minimum 3 hours if they can't get someone in here to take care of this I'm going to show them how people out here in the world that work for a living we work as for the room the room is too small for the price that they asked for and I have not had house cleaning in 2 weeks so my towels and washcloths are building up I've been getting them from the maids whenever I see them coming around and as far as drug paraphernalia it smells like marijuana every time I come home I would advise not staying here

  • 5/5 Filipina E. 8 months ago on Google
    I would like to express my deepest gratitude to Luz. She is always welling to help and listen to what customers needs. Upon reading the bad reviews about her. Hurts me a lot. She is one of the nicest person I meet. She will try her very best to help and make you feel comfortable of your stay. She goes above and beyond and she is good of what she is doingFor me she is the best asset of this hotel. And will recommend to my family and friends to look for luz. I would also highly recommend her for any higher position which she is more deserving. Thank you. Glen

  • 1/5 boeboe5115 2 years ago on Google
    My name is Malcolm Fowler, and my fiance and I have had a bad experience here. First, the roach infestation that this place has, because I had a 2nd floor room and still found 2 of them early on. Next morning, the toilet flooded inexplicably, and staff was rude and blamed us for it. They actually yelled at us like a naughty children for putting paper towels in the toilet, when we don't even have paper towels in our room! I'm going to see at least a partial refund.

  • 5/5 Jeff S. 5 months ago on Google
    10/10! Desirae was the kindest and all of staff was amazing including house keeping. I will always come back here whenever I need a great hotel room!

  • 5/5 Jeff M. 4 months ago on Google
    I'm a World traveler and Suburban Studios is my home base and Love it here!! The Staff is Awesome especially Luz in the day and Jacqueline at night!! They are the best and both need a pay raise for such outstanding work they do!! Also the maintenance Team and Jackie are the best!! Ron and Zae are Great Managers and treat people with respect and a caring attitude toward there Guests!! There is an Elderly Lady on the West Side of the Building that Loves Children and always keeps an eye out for there safety!! She also is a Great conversationist and will bend your ear for hours if you need to talk to someone!! Suburban Studios ( Check In but you Can't Check Out ) just like the Hotel California!!!! There use to be Wine Tasting in the main lobby but George the wine specialist move on and we miss him..There are two Chihuahuas that are Suburban Studios Mascots name Brulee and Sancho and they are Great and bring a Home like setting to the property!! Do yourself a favor if you are in the Tampa Bay area and visit my Favorite Hotel in Florida!!!

  • 4/5 David R. 4 months ago on Google
    I have stayed at this hotel for months and it's a nice place the only complaint I have is the staff gos in my room a couple times a week when I'm not there . If they would fix that lil thing thay would get 5 stars.

  • 2/5 Tina S. 2 years ago on Google
    You get what you pay for although the gentleman that work the desk are pleasant. The place is dirty and the kitchenette is useless nothing is provided and we had to scrub the bathroom ....how much is a new toilet seat really?!

  • 1/5 Monique O. 1 year ago on Google
    The room was infested with bugs and wasn't very clean. Desk attendant tried to charge for a service that was included in my perks program. Overall the only thing good is the location to the airport

  • 1/5 Robert B. 2 years ago on Google
    This place a dump. Bugs everywhere. TV didn't work for 4 days. Someone kept entering my room without permission I told the manager but nothing was do about it. Plus I never got my Choice reward points. Never will stay here again.

  • 5/5 Brandon B. 1 year ago on Google
    Zae & the staff were so nice, kind and accommodating. The price was very reasonable - the room was very clean - there was a clean and new laundry room. After 10 nights I had a wonderful experience & I would recommend this place to anyone. - LOTTIE BRADLEY

  • 1/5 Natalie C. 1 year ago on Google
    I stayed here a week with my 7 year old daughter went to check out and they WOULDNT give me my DEPOSIT of 100 DOLARS!! they said I smoked in the room!!!! They are scammers!!!! I said what I have my daughter with me like r u kidding me I asked to speak with the manager and the front desk associate Jackie said there is no manager as she rolled her eyes. They do that bc u cant prove it otherwise and they keep your money! Honestly they whole time I was there people were smoking weed in the parking lot even in hallway when we would come back late. I recommend staying elsewhere unless u want your money taken!!

  • 5/5 queenchelle j. 1 year ago on Google
    The hotel is quiet. The rooms are clean. I've NEVER seen any bugs. Zae in the office is extremely professional and very pleasant

  • 1/5 C M. 1 year ago on Google
    I have a friend that is there right at this very moment and from what he's saying this hotel is disgusting!! ROACH INFESTED!! The staff there is terrible. The fact that this particular hotel is part of the Choice Hotel is mind-blowing! Knowing that a veteran has to stay in such horrible conditions is terrible. This hotel needs to be SHUTDOWN!!!!

  • 3/5 Steve Hemby (. 1 year ago on Google
    The place is getting kinda run down. Not a great value seeing how the room prices are expensive. Service at the front office was terrible.

  • 4/5 Angela F. 1 year ago on Google
    I like this hotel because it has a stove and refrigerator with microwave. It's conveniently near the airport and a few of my family favorite food trucks of tacos for my fiance along Hillsborough.

  • 1/5 Lee L. 2 months ago on Google • 1 review New
    .. I checked in and immediately checked back out.... In my opinion just from the feeling I got I bet the room is very active soon as the lights turn off... It had mold near the window...The tub had a continuous drip. anyone knows where there is water avail THERE would ALSO be ROACHES... I guess the room was kinda clean Yea. But there was a dirty feel to it.... If you want to stay here and be up all night with the lights on partying, this is probably be good spot... I did not see any bugs at all but a lot of reviews say it's roach infested and when I seen the water dripping where a roach can just come up and get a sip at any time, I just pictured the whole room crawling soon as we turn lights off . So we got out... 🤷.


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