1/5 Acevedo J. 3 months ago on Google New
I
visited
with
my
sister
and
she
opted
for
the
drive
thru.
First
there
was
no
greeting
just
told
to
provide
her
order,
she
stated
her
order
which
was
as
follows:
Krystal's
pack
with
cheese,
no
pickles
or
onions,
2
small
cokes
and
a
large
fry.
When
we
arrived
at
the
window
the
employee
was
rude,
barely
spoke
in
a
manner
that
is
appropriate
for
a
customer
service
job.
He
mumbled
and
looked
as
if
he
rolled
out
of
bed
after
sleeping
in
his
uniform
for
several
days.
After
paying
he
handed
her
one
drink
(which
ended
up
being
diet
and
felt
as
if
left
out
for
a
little
bit,
with
the
ice
melted
and
the
cup
dripping
moisture).
She
inquired
about
the
other
drink
and
was
told
I
only
heard
one
now
go
park
over
there
and
it
will
be
out.
After
waiting
for
some
time
the
drive
thru
employee
walked
out
and
handed
her
the
burgers,no
fries.
When
asked
about
the
fries
there
was
a
sigh
and
I
was
going
to
go
back
and
get
them.
Next
we
checked
the
burgers
which
were
full
of
pickles
and
mustard.
When
the
drive
thru
guy
came
out
she
told
him
the
order
was
not
correct,
in
turn
he
said,
well
I
didn't
hear
that,
there's
nothing
I
can
do.
My
sister
handed
him
the
box
of
burgers
and
said
I
don't
want
these
I
would
like
the
correct
order.
He
fussed
a
little
more,
then
said
hold
on.
A
young
lady
approached
us
and
asked
us
what
the
issue
was.
My
sister
explained
the
issue
and
she
said
oh
is
that
all
and
asked
if
she
would
please
give
her
an
opportunity
to
correct
the
order.
She
also
asked
if
we
wanted
anything
else,
such
as
a
refund
or
extra
drink/fries?
We
said
we
appreciated
the
gesture
but
all
we
wanted
was
the
correct
burgers
and
that
is
all.
I
am
not
quite
sure
what
her
job
title
was
or
her
name,
but
she
should
have
been
working
with
all
customers
then
relocate
that
guy
in
the
drive
thru
to
food
prep
or
out
the
door.
I
have
family
members
who
are
under
10
who
would
have
handled
the
entire
situation
100%
better!