1/5 Loren M. 2 years ago on Google • 4 reviews
It’s
Friday
night,
unfortunately,
there’s
not
a
single
chair
to
recline
in,
also
a
shortage
of
towels
/
toilet
paper.
I
was
interrupted
by
loud
knocking
and
was
briefed
in
a
foreign
and
loud
unprofessional
and
unreasonable
tone,
than
after
my
deposit
and
cash
we
put
down
they
demanded
that
there
are
absolutely
no
guests
allowed,
and
if
so
an
extra
25$
dollar
cash
per
diem
is
to
be
paid
immediately
or
must
vacate
and
not
visa
or
any
other
major
debit/credit
card
is
excepted.
I
feel
like
it
was
not
only
an
uncomfortable
and
uninteresting
experience,
I
was
given
stern
and
set
boundaries
for
my
guest
or
any
would
be
guest
that
is
my
patron
of
invitation.
I’ve
been
to
wonderful,
amazing
and
a
lot
of
great
hotels
in
my
time,
and
also
some
good
value
added,
quaint,
yet
clean
and
professional
locations,
and
just
expect
more.
Customer
service
and
how
your
treat
your
guest
or
guest(s)
in
general
regardless
of
financial
stature
or
social
disposition,
I
expect
what
I,
myself
would
offer
if
I
ran
a
striving
business,
to
any
degree
large
or
small.
I
felt
remorse
for
this
Indian
family,
husband
and
wife
that
obviously
don’t
understand
proper
American
hospitality
and
professionalism.
I
see
that
they
are
a
struggling
business,
and
tried
to
reason
with
their
request
or
even
relocate
to
another
close
and
better
hotel,
with
“chairs”
to
“sit”
and
more
amenities.
Some
people
just
don’t
understand
that
I
value
respect,
and
customer
service
and
how
you
treat
other
individuals
or
your
patrons.
I
asked
for
my
refund,
and
had
not
yet
unpacked
even,
and
deposit
but
was
rudely
declined,
then
asked
to
pay.
Lol.
Then
they
came
and
gave
me
a
$10
bill
minutes
later.
This
is
almost
insulting...I
had
to
to
give
this
10$
bill
back
to
the
business
owner
and
wished
him
good
luck,
and
was
still
polite,
but
I
am
very
taken
back,
disappointed
and
baffled.
Get
some
chairs,
sir.
Have
more
than
2
towels
bro.
Stock
your
bathroom
with
toilet
paper
and
try
to
be
a
better
business.
Seriously.
Luckily
I
was
to
book
another
place
on
a
Friday
night
under
the
circumstances
and
already
so
glad
I’m
not
feeling
like
I
did,
honestly.
I
hope
this
is
read
and
understood
not
only
as
the
truth,
but
a
lesson
for
those
that
are
absent
minded
and
naive
to
having
a
clean,
nice
and
comfortable
stay,
furnishing,
staff,
legal
documentation
and
upfront
stipulation
or
limitation
of
any
degree.
Before
leaving
I
went
and
gave
the
owner
of
this
poorly
ineffective
model
of
a
business,
with
lack
of
integrity,
respect
to
personal
privacy
and
obviously
a
struggling
one
at
any
rate,
back
the
petty
10
dollars,
the
rest
of
the
money
I
put
down
for
the
stay
and
left
very
displeased
and
misunderstood.
I
will
never
revisit
this
property
or
endure
any
lack
of
basic
customer
service
ever
again.
This
review
is
to
state
a
honest,
truthful,
detailed
and
also
very
fair
and
valid
customer
experience.
No
thank
you
but...
Thank
you
for
this
eye
opening,
disappointing
and
unfortunate
experience
though.
I
learned
and
now
know
exactly
what
I
never
want
again
in
a
hotel
stay,
because
I
expect
decent
standards.
I
am
the
customer.
You
always
treat
and
over
extend
a
warm
welcome
to
all
prospects
or
interested
parties,
number
#1.
with
a
good
business
practice.
Relationships,
valued
trust
and
good
report
go
a
very
long
way,
and
THAT
is
what
is
valued
with
me.
Ask
that
to
question
to
any
successful
and
prospering
business.
The
answer
is
clear.
—...drops
the
mic
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