1/5 Shark B. 7 months ago on Google
ROACH
INFESTED
ROOM!!!
When
I
checked
into
my
room,
the
lights
were
on
and
the
AC
was
running.
When
I
went
to
bed,
I
turned
out
the
lights
and
crawled
under
the
blanket.
I
woke
up
at
about
130
am
to
use
the
bathroom.
I
turned
on
the
bathroom
light,
and
looked
down
at
the
floor.
It
was
CRAWLING
with
hundreds
of
roaches!!!
Lucky
for
ME,
I
keep
my
suitcase
zipped
up
tight
and
off
the
floor!!!
I
got
dressed,
loaded
my
vehicle
and
headed
for
the
office.
I
explained
to
the
lady
that
was
working
what
happened.
No
offer
to
switch
rooms
or
refund!!!
All
I
was
told
was,
“I’ll
tell
the
general
manager
in
the
morning.”
I
will
not
recommend
or
suggest
this
property
to
anyone,
including
my
worst
enemy.
Don’t
let
the
fact
that
it’s
across
the
road
from
the
fairgrounds
or
down
the
road
from
the
casino,
because
I’ll
bet
you’ll
take
the
roaches
home
when
you
leave
-
German
roaches
-
about
the
hardest
to
get
rid
of.
When
I
started
to
write
this
review,
I
noticed
Google
says
“92
others
have
mentioned
roaches!!!”
Update:
8/29/2023
-
Red
Roof
issued
refund
for
price
of
room,
but
not
taxes/resort
fees.
Refund
was
$125
of
$153
total.
The
REST
of
the
story
tells
you
the
level
of
SCUMBAGS
you
are
dealing
with
at
this
hotel:
Red
Roof
Inn
issued
a
refund
of
$125
of
the
original
amount
the
charged
the
card
the
day
I
checked
into
the
room,
but
THE
DAY
AFTER
they
issued
THAT
refund,
they
charged
the
credit
card
I
reserved
the
room
with!!!
THESE
SCUMBAGS
AT
THIS
RED
ROOF
INN
CHARGED
ME
TWICE,
THE
TOTAL
AMOUNT!!!
So,
now,
not
only
have
they
screwed
me
out
of
the
original,
$153.21,
they
screwed
me
a
second
time
for
the
same
amount
for
a
ROACH
INFESTED
HOTEL
ROOM!!!
By
the
reviews
on
GOOGLE
of
this
hotel,
they
not
only
DON'T
use
pest
control,
they
have
NEVER
HEARD
of
IT!!!
AVOID
THIS
HOTEL
CHAIN
AT
YOUR
OWN
DEMISE!!!
To
'MANAGEMENT',
I
say
READ
MY
REVIEW!!!
YOUR
STAFF
OFFERED
NO
SOLUTION
TO
THE
ROACH
INFESTATION
OTHER
THAN,
"I
Will
tell
the
manager
in
the
morning!"
YOUR
HOTEL
IS
A
FILTHY
CESSPOOL!!!
TO
ANY
BODY
THAT
READS
THESE
REVIEWS,
PLEASE
NOTE
THAT
THE
"MANAGEMENT
RESPONSE"
TO
EVERY
COMPLAINT
IS
EXACTLY
THE
SAME:
"On
your
next
stay,
should
you
have
any
issues
while
with
us,
please
contact
our
front
desk
immediately
so
we
can
take
care
of
the
issue
to
ensure
you're
comfortable.
At
Red
Roof,
it
is
our
intention
to
have
your
confidence
in
our
abilities
to
prevent
similar
problems
in
the
future.
Please
know
that
we
value
you
as
our
guest
and
appreciate
your
business.
Thank
you
for
sharing
your
concerns
and
I
hope
you
will
give
us
the
opportunity
to
better
serve
you
at
Red
Roof
the
next
time
your
travel
plans
require
lodging.
They
won't
do
ANYTHING
but
'cut
and
paste'
a
response
to
any
negative
review
they
receive!!!
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