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Public Storage

Storage facility โ€ข Self storage facility โ€ข Boat storage facility โ€ข Automobile storage facility โ€ข Rv storage facility โ€ข Moving supply store

๐Ÿ‘๐Ÿ‘ Misty is a nice person and very helpful woman She needs more money she a good worker People often mention Misty, service, customer, great, storage, recommend, amazing, give, unit, items,


Address

๎ƒˆ6940 N 56th St, Tampa, FL 33617

Website

www.publicstorage.com

Contact

๎‚ฐ(813) 280-0380

Rating on Google Maps

4.80 (626 reviews)

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Featured Reviews


Frequently mentioned in reviews: Misty (33) service (15) customer (12) great (10) storage (10) recommend (9) amazing (6) give (6) unit (6) items (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Wanita d. 1 year ago on Google
    Misty is a nice person and very helpful woman She needs more money she a good worker
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Cristi D. 1 year ago on Google
    This is the best location I've used. Misty is such a wonderful person. She is very knowledgeable to your needs and has an amazing disposition. Very warm and friendly person. I give 5 stars because she is an amazing person and cares about your needs and your belongings
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Valeria B. 2 years ago on Google
    Misty did an awesome job getting me the unit that I needed at a very reasonable price. The customer service was excellent as well. I would recommend her store to anyone I know in need. Thanks Misty for taking care of us in such a short notice.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Jonathan M. 1 year ago on Google
    Misty and Heather were great with taking care of me and all of my needs as far as rates and customer service. Love them both.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jane M. 7 months ago on Google
    Misty and Kiara are so easy to talk to. Answered all my questions with no hesitation! Thanks ladies
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Kyโ€™Cine W. 7 months ago on Google
    Misty & Kiara are awesome I came in with just a couple questions for my future move and they were help CUSTOMER SERVICE 10/10 see you guys in near future
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Kenneth V. 7 months ago on Google
    Had one of the best customer service experiences with Ms. D (Misty? Mightโ€™ve heard wrong) and Ariel! They treated my partner Erica and I with great hospitality & professionalism. Super kind, they answered all our questions and gave us useful information we didnโ€™t know about. Highly recommend & will continue to use this Public Storage facility due to the excellent staff they hire and the quality of storage.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Mikey L. 1 year ago on Google
    Felicia and Misty were excellent they helped me out so much and they were so nice and sweet would definitely recommend going here
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Lee C. 1 year ago on Google
    The manager personally took care of my rental needs. Very professional, courteous, and all with a smile. Very awesome personality and great attitude, and all at a stressful time in my life. Also the fact that Public Storage is by far the best storage experience I've ever had, and would recommend not only Public Storage for all your storage needs, but I recommend this facility most of all, as everything was very clean and the staff really made it easy for me. 5 Stars for Public Storage, and 25 Stars for the management and staff ! Thanks again Misty ! Sincerely, Lee Chandler.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Angela F. 1 year ago on Google
    Today was a breeze!! Thanks to the most sweetest loveliest Rep, Ms. Misty. She was clear and concise on the policy. Very cheerful woman. It took seconds to reserve online and now they have a NEW feature where you can have access the premises thru the Public Storage app.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 KaDasia W. 1 year ago on Google
    I came in to get some information and received assistance from Creyuna and Misty and had the greatest experience. They were absolute sweethearts and provided some of the best service Iโ€™ve ever had. I highly recommend them!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Mataleena P. 1 year ago on Google
    Misty done an amazing job .whole lot was busy .she was able to clear it in minutes.give her a raise .Iโ€™m not even in her location and she still above and beyond.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Fishn'Mom 2 years ago on Google
    I went in looking to get some boxes that I needed, to ship some items. Misty met me at the door and had the best energy. She was amazing & gave me the right size/right fit for what I needed to do and helped me pick out the appropriate packing materials to keep my items safe during shipping. I would recommend if you need any boxes to definitely meet Misty, she is amazing.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Mildred J. 8 months ago on Google
    Misty and Belinda that was very helpful with a pleasant atmosphere ran the property like pros

  • 5/5 Pashtana H. 4 months ago on Google
    The manager here was super helpful. She went around the facility with me to make certain I can get my 26' uhaul truck in and out safely. Customer service was great and made renting a storage unit feel like a pleasant experience.

  • 1/5 Nadia A. 6 months ago on Google
    I used to live it the peoples who working there are really noce and keep the place really clean. But the top management are all about money they cut your lock ๐Ÿ” before the month end if you donโ€™t pay and they are selling the lock so expensive. They donโ€™t send you any email ๐Ÿ“ง letting you know about that . Other facilities donโ€™t do it like they wait for the month I can pay on the 30th thatโ€™s not fair ๐Ÿ˜ก ๐Ÿ˜ก

  • 5/5 Lillie W. 6 months ago on Google
    Went out to look at a few units today. Misty and Chelsey were super friendly and helped me every step of the way. Awesome customer service.

  • 5/5 Muranda T. 6 months ago on Google
    Went in to look around and get some information. Misty and Chelsey were awesome!! Love their vibe

  • 5/5 Val 6 months ago on Google
    Really nice workers. Misty and Chelsey really personalized my experience by helping me decide which size unit to get and stay in my budget.

  • 5/5 Kaitlyn M. 6 months ago on Google
    Great customer service! I went in earlier today to get some information on the units here, and Chelsey was super friendly as well as Misty and they were both able to answer all of my questions.

  • 5/5 Mohammad E. 7 months ago on Google
    Very good customer service and the lady she was helping us sheโ€™s the best and her name ( kiara)

  • 1/5 david c. 7 months ago on Google
    *WARNING* The worse place to keep your things at . I was paying over $250 a month and finding out all my items has RAT poop all over. Misty did see it and she โ€œsaid she reported itโ€ that was a lie. Also I was told to file an insurance claim threw Misty and I did. They only wanted to give me $10 for all my items that got damaged. Also Misty says she will help thatโ€™s a lie she will not help. WARNING do not rent a storage there only if you want your items damaged.

  • 1/5 Queen C. 7 months ago on Google
    If I could give 0 stars I would. We moved our stuff to this storage 1 month ago. When I came back to grab something there was poop and piss in the hallways, it was incredible unsanitary. It smelled like death. There was blood on the ground and roaches everywhere. Do not keep your stuff here unless you want it to get ruined. When we opened our unit there was a rat that was as big as a cat and pooped all over our stuff. When we brought it to management they just told us they would โ€œhandle itโ€ but when we came back there was even more poop in the hallways. The day we had initially came to move our stuff out the gate was conveniently not working and there was nobody in the office to help even though they claimed to be opened all day. Do not get a unit here.

  • 5/5 Syria A. 7 months ago on Google
    Belinda and Misty were amazing help with getting me set up with my unit and public storage app. Easy and painless process, they were also very kind.

  • 5/5 Antolia D. 1 year ago on Google
    I give Mrs. Misty a 5star, everytime I Vist my storge she's always Helpful Happy and Always has a positive attitude. The property is always clean she is able to get me in and out when I come thru. Keep up the Good work Misty. ๐Ÿคฉ๐Ÿ’ฏโค

  • 5/5 james g. 8 months ago on Google
    Misty and Belinda really saved my day .I really appreciate the great service.

  • 5/5 Nancy W. 2 years ago on Google
    ๐Ÿ™‚ Missy is an asset to this company. Missy has always been so helpful and kind. Every time we come, we've been greeted with kindness and a great attitude. Missy has worked diligently to make sure everything is right. Please recognize Missy with a great lunch and a pay raise as it would be a great kindness for and towards her

  • 5/5 BRITTANY T. 1 year ago on Google
    Misty has great customer service, she's knowledgeable and made the best offers to meet my needs.

  • 5/5 Nia A. 11 months ago on Google
    Belinda and Misty were very help and showed excellent customer service skills. They were both exemplary.

  • 5/5 Quashima G. 9 months ago on Google
    Jasmine & Tunishia these ladies went university and beyond for me Iโ€™m so appreciative for the great customer service they provided ๐Ÿ™๐Ÿพ

  • 1/5 Erica R. 1 year ago on Google
    I am a LYFT driver and I got stuck inside because I didn't have the code. Thankfully someone was leaving and let me out but I don't trust this company as a Lyft driver.

  • 5/5 Lindsay S. 1 year ago on Google
    Misty was a wonderful help! She was patient and an absolutely lovely person. Thank you again for your help misty!

  • 1/5 Genova L. 9 months ago on Google
    Awful place. Will never recommend people to this storage ๐Ÿ€ they MESS UP the MATTRESS AND FURNITURE. Rats had a party there with food and peeing all over my girlfriend things. NEVER RENT HERE. NOW MY GIRLFRIEND IS WAITING FOR THE INSURANCE TO DO SOMETHING LETS SEE ABOUT THAT AND IF WE DONT GET reimburse then we will call THE BETTER BUSINESS BUREAU. Donโ€™t even deserve half of โญ๏ธ.

  • 5/5 Shell 1 year ago on Google
    Misty is the best! We needed help to get us moved in and Misty was so nice and friendly. I recommend this location out of the storages in all of Tampa! :)

  • 5/5 Labron M. 1 year ago on Google
    While at my storage in needed some water for my dog, as Jaedan passed by he ask if I was ok, I asked if he had any water I could give my dog, he offered to fill my bowl from the faucet and brought it back to me. Jaedan displayed excellent customer service and was very polite in doing so. Jaedan is a prime example of how customer service should be. Thank you Jaedan.

  • 5/5 S. A. 1 year ago on Google
    I had my items in storage at the location on 56th street for quite some time. I was usually assisted by a wonderful woman named Misty who always displayed outstanding customer service.


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