Zaxby's Chicken Fingers & Buffalo Wings image

Zaxby's Chicken Fingers & Buffalo Wings

Fast food restaurant American restaurant Chicken restaurant Chicken wings restaurant Salad shop Fried chicken takeaway Catering food and drink supplies

One of the Top rated Chicken restaurants in Citrus Park


Address

11619 W Hillsborough Ave, Tampa, FL 33635, United States

Website

www.zaxbys.com

Contact

+1 813-510-4321

Price rating

$$ $$

Rating on Google Maps

4.20 (749 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 10 pm
  • Friday: 11 am to 10 pm
  • Saturday: 11 am to 10 pm
  • Sunday: 12 to 9 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: order (14) chicken (12) good (10) service (7) time (7) Zaxby' (6) extra (6) tenders (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Boy L. 2 years ago on Google
    As i sit outside this Zaxbys in pure bliss of what i have just consumed. I am writing this review. Moments like these is what makes the world go round. Ordered a 8 peice boneless chicken….Large.I expected an 8 piece chicken, what i have just devoured was crafted by the hands of God. I have very rarely ever been touched by the holy spirit. Once was at my sons birth, another at my wedding. Another, Tonight, made me shed tears of joy. Tasted, as though Zaxbys was cooking for a King. I will forever be grateful ❤️ much love, and goodnight to all 💗
    4 people found this review helpful 👍

  • 5/5 Some G. 2 years ago on Google
    I was driving around aimlessly because I was depressed then pulled in and sat in the parking lot and cried for a while. I didn't actually eat here. But the parking lot seemed nice. And I've eaten it another Zaxby's before and it was delicious. Highly recommend the chicken sandwich.
    2 people found this review helpful 👍

  • 4/5 Dakota G. 1 year ago on Google
    Food was amazing, and the manager(I believe he was at least) was so nice! What was horrible however was the customer service of the girl who took our order. It says on our food ticket that her name is Lianna D, not sure if that’s correct but it was around 9:30 pm today. She was incredibly rude and short. Tried to end our order before I was done, and seemed annoyed when I asked to edit the order a little, as I wasn’t done. She then proceeded to not edit our order as she left out an entire order of 10 boneless wings and the extra fries we asked for with one of our finger meals instead of coleslaw. I understand working a drive thru, I worked at McDonalds as a cashier for 7 months, but there’s no excuse to be as rude as she was. Even if she was “2 minutes from the end of her shift” as she complained when her manager asked her to fix the order. I’m sorry you picked a job in customer service, that’s not on me. I didn’t do anything to make her mad. But I’m very grateful for the manager he was so nice, and made sure it was fixed.
    1 person found this review helpful 👍

  • 3/5 Sonya M. 1 year ago on Google
    I did a great review before for them, however they will try u there. I always ask for extra extra sauce. It's the main reason I go there. There is one lady who trys me everytime. She will hand u your bag and say there is extra extra sauce. Then u get back to work and there is little to no sauce. This has happen 3 times and I have not been going there for long. Check your food before u leave!
    1 person found this review helpful 👍

  • 3/5 John K. 1 year ago on Google
    It's not bad and service was good but it's just not my cup of tea. Food was hot and quick and portion size was good but I just didn't care for it so it's more a personal preference.
    1 person found this review helpful 👍

  • 3/5 Connie H. 4 years ago on Google
    Went there last night 10/17 for dinner. When I got to window one girl was yelling at what I think was the manager. No one even looked my direction. Then a cook comes out to the soda machine...stands there. Finally someone gets my money. And there I sit for about 3 mins. I can see they are packaging my food..opening and closing boxes that appear in window. I hear these are supposed to be meals. It was crazy...not sure what was going on but it appeared only one person was working. I get home and those had to be the worst meals ever. Fries not cooked, no sauce on sandwiches and everything just thrown in the box...wow crazy. Not sure I'd go back after all that chaos...it's not that difficult of a job by people
    1 person found this review helpful 👍

  • 1/5 RM H. 1 year ago on Google
    Every time I go to this location I have a problem. Yes I get you get busy. No I have no problem filling my drink. However when I go to the counter to tell you that you have absolutely no Splenda and you say OK then don't bother to bring me any...... that's a problem. I went in to get my wife's food and drink because she had surgery and was sitting in the car. She cannot have sugar. And there was nothing at the drink area to get for her. This is ridiculous. Every time we decide to have Zaxbys. Making us not want to go ever again. RIDICULOUS!
    1 person found this review helpful 👍

  • 5/5 Reynier F. 1 year ago on Google
    Today I visited this location and Karen helped me out a lot, very polite and she has a unique attitude, very kind. We need more people like you Karen. You rock. Wish you the best.
    1 person found this review helpful 👍

  • 3/5 Shar G. 1 year ago on Google
    I love Zaxby's. This one, food was not fresh, smallest tenders but good, fries cold, sauce not in container or bag. Also, they didn't have the best attitudes. Bread was good.

  • 2/5 Brandon P. 5 months ago on Google
    This used to be my favorite Zaxbys. Twice in the last month my s chicken fingers were not cooked to order. Once I had one fresh out of the fryer and three Luke warm. Today was two fresh out of the fryer and two warm.

  • 5/5 Tara K. 1 year ago on Google
    Very patient staff this evening, forgot my glasses so readying the menu was not possible for me, gentleman read it to me. Food was given to me quickly, and it’s absolutely delicious. First time here, definitely won’t be the last! Will come back when I visit

  • 5/5 Crystal D. 11 months ago on Google
    Really good food at a decent price! They forgot my silverware and messed up my hubby's order but we'll be back to try again!

  • 5/5 M F. 7 months ago on Google
    The Nice Lady working at the counter is truly a blessing. She always greets customers with a smile, even if they forget to pay and need to be reminded over the loudspeaker. Her son takes care of cooking and serving, ensuring a pleasant dining experience. The general manager is always available and has a warm sense of customer service. Additionally, the restaurant employs a kind gentleman who keeps the establishment clean and even opens the door for customers who make multiple purchases. I highly recommend this restaurant.

  • 5/5 Shawn B. 7 months ago on Google
    The chicken sandwiches were good. The fry seasoning has a bit of heat to it.

  • 4/5 Lucy O. 7 months ago on Google
    Drive thru can be a little slow but the food is good. A little stingy with sauces

  • 4/5 Betty L. 6 months ago on Google
    Maybe it's me but I feel like the chicken tender has decreased in size. I recently ordered wings n things. My tenders looked more like nuggets. The wings weren't bad however the skin could have a little more crisp to it. The staff is nice and the place was very clean. Glad I can walk into a place where my shoe doesn't get stuck to the floor.

  • 1/5 Michelina R. 6 months ago on Google
    Do NOT go to this Zaxbys!!! Got a the smallest portion of large fries and had to ask for a refund and then one of the workers there stole my credit card information!! Beware of this store!!! I know it was them as this card is barely used so it wasn’t hard to figure it out.

  • 5/5 Lila C. 7 months ago on Google
    The chick is amazing here and the service is one of a kind. They have a great menu selection and their prices are pretty reasonable too.

  • 5/5 More Life P. 1 year ago on Google
    Wish I can give more stars! The employee Jae gave me a great service with her beautiful smile! Please let her know how much I appreciated her, whoever hired her did amazing job. She was the sweetest! THANK YOU JAE IF YOUR READING THIS 🫶🏽

  • 4/5 Marcia L. 1 year ago on Google
    The food was very good, we ordered to go. When we left Zaxby's they had left half our order on the back counter and didn't put in our bag . We realized it when we got home so we had to go back to pick it up it took 20 minutes to go back and get it. I do have to say the girl that took our order was so pleasant and welcoming.

  • 1/5 mm e. 1 year ago on Google
    Sorry Zaby’s but this is the worst fast food I’ve had. I got the chicken sandwich and it tastes like pure salt. The fries have a lot of salt on them as well.

  • 5/5 Tamika S. 1 year ago on Google
    Don't get it often since I live in the Midwest. Franchising is definitely a thought. Well seasoned chicken tenders unlike most spots who use sauces as seasoning!

  • 5/5 Steve S. 1 year ago on Google
    Stopped here on a whim after work.. Went inside to place my order To Go. Staff was pleasant and courteous. Facility was clean and orderly, including the restroom. Took my food home and we truly enjoyed every bite.

  • 1/5 Miguel R. 1 year ago on Google
    lazy employees closed the store early, hours online and at the door showed they close at 11:00 and it was 10:00 p.m. and denied me service. the em0loyed event got an attitude with me.

  • 5/5 Eusebio S. 1 year ago on Google
    Absolutely delicious well priced food. The fries were excellent and crispy and the chicken tender and moist. Can't forget their toast which was perfect. First time trying this place and now a soon to be repeat customer. One of my new all time favs for fast food.

  • 5/5 Matthew N. 1 year ago on Google
    So, Zaxby's has delicious chicken, but kids this is a lesson in small things you can do to keep customers. I try to stay away from sugar, for sure in my drinks. Most fast food places when you order water give you a side eye look and the smallest cup of water that can be legally manufactured. This Zaxby's for the last few months every time I order my 5 fingers and a water has been giving me the giant size water. No charge, they don't even ask. We are in Florida, so it's hot and they probably figure a human needs it. So it must be trained from the top. I'm sure this is costing them $.08 for the cup and the water cups are probably cost of $.04, but because of that I have been having lunch there twice a week. What a cost effective way to go above and beyond for your customers. Thanks!

  • 3/5 david h. 2 years ago on Google
    Chicken Tenders were great. Three stars because they wouldn't replace the Zax Sauce with Honey Mustard, so they charged me extra for it My son's kicking chicken sandwich looked amazing, he loved it

  • 2/5 Mike P. 2 years ago on Google
    Normally I have good experiences and good food. However last cpl of times the chicken wings have been less than desirable. I figured just a mistake, but the last time the wings were rubbery. Couldn't complain because I lost the receipt. Don't think I'll go back though. Been burned twice. Lowering overall score because of it.

  • 5/5 Paul T. 2 years ago on Google
    I had a seriously pleasant experience at Zaxby's yesterday, I ordered the grilled tenders combo and made a special request that the tenders might be grilled and well done. They absolutely nailed the tenders well done but yet deliciously tender. They have a fantastic employee in Debbie she took my order brought the food out to me it was an overall great experience!!! 👍👍


Call +1 813-510-4321 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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