Pandora Jewelry image

Pandora Jewelry

Jewelry store Jeweler Gift shop Fashion accessories store Jewelry designer Boutique

One of the Most Reviewed Fashion accessories stores in Tampa


Address

2223 N Westshore Blvd #146, Tampa, FL 33607, United States

Website

stores.pandora.net

Contact

+1 813-871-6218

Rating on Google Maps

4.60 (635 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 10 pm
  • Saturday: 9 am to 10 pm
  • Sunday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: charms (19) store (19) service (17) experience (17) Pandora (16) jewelry (15) helpful (14) bracelet (13) time (12) helped (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 David B. 1 year ago on Google
    It was my first and the last time dealing with Pandora! The service is deplorable! I came in November looking for an open bangle bracelet, pointing at the one in the catalog. They told me these bracelets couldn’t be opened, and you couldn't put charms on. I bought the same bracelet at bling jewelry, and because it was big, I returned to pandora to get the one with the clip. I purchased three bracelets, and when I came home, I realized that one was not the one I had asked for. They’ve packed the wrong one. On top of it, they’ve told me that the return frame is a year, and it's 30 days, as I looked up on the website. This time I also was told that they do have open bracelets with removable end, the ones I’d been initially looking for. The fact that salespeople don’t know what they cell is very disappointing. I absolutely will not recommend it!
    2 people found this review helpful 👍

  • 5/5 Deborah O. 11 months ago on Google
    Nesha is a sweetheart! I went to buy a bracelet and a charm in memory of my father who passed away a few months ago, and she helped me find the perfect one ❤️ Thank you Nesha for your great help!
    1 person found this review helpful 👍

  • 5/5 A M. 1 year ago on Google
    Yarelis was patient and kind. Excellent customer service provided. Doris was exceptional as well. Was a great experience I will definitely be back.
    1 person found this review helpful 👍

  • 1/5 Freed Through J. 1 year ago on Google
    Just went there and will never shop again in international mall TAMPA FLORIDA. I have the pandora credit card and have purchased over $8,000 worth of merchandise and I came to do a simple exchange (NOT RETURN) and they said no. It was still in its original package and I showed them my purchase through the SYNCHRONY app that was purchased on May 8, 2022 and they still said no because I never took my receipt. Never have I has this happened. I wish I could put zero stars.
    1 person found this review helpful 👍

  • 5/5 Suzanne O. 1 year ago on Google
    Lindsey and Jillian made my pandora experience by far the best I have had in a pandora store. Normally I get poor customer service in pandora stores. Thank you for making my day ladies.
    1 person found this review helpful 👍

  • 5/5 Deborah W. 1 year ago on Google
    I had a wonderful experience shopping for Mother’s Day gifts for both of my Mom’s! They helped me pick out the right size bracelets and the perfect charms! The staff was very polite and professional!
    1 person found this review helpful 👍

  • 5/5 MrDaviswoods1 1 year ago on Google
    Doris is the best sales person I have experienced in my entire shopping life. She created a combination of charms for a birthday bracelet that will be surely the best present my BFF has ever had. Thank you Doris -Larry
    1 person found this review helpful 👍

  • 5/5 RVPC Solutions, I. 7 months ago on Google
    After having a terrible experience with the Pandora store at the Brandon Mall location my sister and I went to the International Mall - Westshore Plaza location and the Sales Rep Lindsey was AMAZING! Lindsey was very personable, professional and very kind. She had no problem cleaning our jewelry. She took our jewelry, took the charms off, took pictures, put the charms back on in the same order. In 2 hours our jewelry was shiny and clean. And we even purchased more jewelry! Thank you Lindsey!
    1 person found this review helpful 👍

  • 5/5 lamp 8 months ago on Google
    I went in yesterday and Yeni helped me. She was such an Angel. She helped me find the perfect gift for my wife. Definitely recommend her.

  • 5/5 Jamie F. 8 months ago on Google
    I came to this location for the first time to get me some jewelry for my girlfriend and Mrs. Doris & Mrs. Stephanie was so helpful! I’m glad I came in here with them. Thank you soooo much. Good staff with nice conversations!!!!!!

  • 5/5 Millie P. 8 months ago on Google
    Isabel was amazing and so kind and helpful. I had let her know I was looking for a specific bangle to honor my father who recently passed away and she made sure she did everything she could to make me feel comfortable and attended to. She found the item I was looking for and the checkout process was quick and easy. Thank you so much Isabel! -Rebecca

  • 5/5 BADR R. 11 months ago on Google
    Amazing customer service by Marina, definitely I will come back to this location for more add on.

  • 1/5 Laurimar E R. 8 months ago on Google
    I have been shopping at this location for over 10 years and have spent hundreds of dollars here, I recently placed an online order and they had refused to give me my item after confirming my email and order number. The present was for my mother but because me mother was not to there to pick up my order I was unable to pick it up. I strongly recommend not going to this location!!!

  • 5/5 Ralphe J. 11 months ago on Google
    Natasha and Stephanie are the absolute best!!! Best customer service I’ve received in quite some time. They helped me with creating a custom gift for my wife and it came out so much better than I expected. I will definitely be coming back and I look forward to creating more pieces with Natasha and Stephanie.

  • 5/5 Nancy R. 1 year ago on Google
    Stephanie is a great representation of outstanding customer service. Pandora you guys are very lucking to have her, she goes above and beyond to provide excellent service! Kudos to Stephanie!❤️

  • 5/5 Armanï S. 10 months ago on Google
    Marina and nesha were amazing!! they were quick with the store being a little busy and very friendly. Nesha was very patient with me a I took forever to make a choice.

  • 1/5 Kayleigh C. 8 months ago on Google
    Unfortunately, due to the workers having to gain 5 google reviews a day, they were to worried about requesting me to fill out the review that I was not given time to review my jewelry that was getting engraved. After telling the worker multiple times the correct date, I began filling out the google review, and was brought to check out. I get home to realize that the engraving was still wrong. I went back to the store asking how we could fix this mistake. They then offered a discount… the military 10% discount. One, that discount is meant for military personnel and not to be used to cover up their mistakes. Two, I was not notified of the discount % until I looked on the screen and was given a total of $6 off. The problem is that workers are to focused on meeting their 5 google reviews a day, that pieces of jewelry are not being made correctly. Be sure to hand write what you want since the workers cannot hear properly.

  • 5/5 MAN UP Mentoring, Inc. s. 8 months ago on Google
    Phenomenal customer service experience. Nasha was very informative, attentive and designed the perfect birthday gift for our mom!

  • 5/5 Cristina M. 8 months ago on Google
    I had a wonderful experience with Ambria. She was detailed and had tons of patience as I decided what to buy from so many wonderful options.

  • 5/5 Patricia R. 1 year ago on Google
    The store at international is very good. All sales associates are super nice. And the girl that helped me out, Ambria, was extremely nice. Definitely recommend !

  • 5/5 Makayla 8 months ago on Google
    Gianna and Yeni were super helpful helping me find a ring that fit and looks good on my hands. Highly recommend this store if you’re looking for some new jewelry.

  • 5/5 Jessica M. 7 months ago on Google
    Nesha was wonderful to work with! I am here visiting Florida and wanted to add some charms to my Bracelet and she was very patient and helped me pick the perfect charms for my bracelet. She is a great asset to pandora! Thank you for helping us out today!

  • 5/5 Darieliz L. 9 months ago on Google
    Nesha was very sweet & helpful! She helped me choose a new addition to my bracelet and cleaned my jewelry, super happy with my experience today so thank you!

  • 5/5 D.xllas 7 months ago on Google
    Best customer service I've ever had at Pandora. Me and my fiance celebrated our anniversary and they were so helpful at helping us find the things that fit us best. Doris and Stephanie are amazing at what they do. I've worked in the service industry for over 8 years now and these two definitely lead by example.

  • 5/5 Paul P. 6 months ago on Google
    Went to the pandora store with my sister to look at a bracelet and neckless. Ambria was awesome. I asked to look at so many charms cause I’m super indecisive and she was so patient with me. I ended up getting a few charms, bracelet, and neck less. Definitely would recommend coming here!

  • 5/5 Outerlife S. 5 months ago on Google
    Doris was very knowledgeable and helpful! She was super friendly and respectful. It also felt good to be thanked for my service by her!

  • 5/5 Alejandra N. 4 months ago on Google
    Kristen is the best! I passed by the store yesterday and she was very kind and helpful. She even cleaned my bracelet,charms and ring and left them like new.

  • 1/5 Doris F. 4 months ago on Google
    I bought my first clip charm (all my other charms are dangling or slip on) within hours this charm fell off the chain some time on my trip back home. Went back to the store the following day and was told they are not responsible for "lost" charms. I told them I didn't lose it, the charm fell off that there must have been a defect. Calling corporate about this.

  • 5/5 Taylor T. 4 months ago on Google
    I absolutely love this Pandora, and Lindsey is always so helpful! I don’t mind taking a longer trip to this location for the quick and intentional service.

  • 5/5 Heidy L. 1 year ago on Google
    The best service- the friendliest smiles- overall would always recommend them to all my friends and family for a good shopping experience.

  • 5/5 Movimiento Femenino Vaso Más F. 2 years ago on Google
    Loved my experience at this store. Abigail had exceptional customer service skills & I really appreciated everything she did at my visit. Will definitely use them again.

  • 5/5 Nikki C. 2 years ago on Google
    Jaqueline was absolutely amazing! She helped me pair a new bracelet with some new charms based on what my preferences were and not based on what was the most expensive item in the case. Because of this, my partner and I ended up buying much more than we came in for and I am SO happy with my purchases! We came in for the Pandora Me rose gold bracelet and a link, but walked out with those and two more charms as well! She was so incredibly helpful and personable and we had quite a bit of laughs! Overall, she made the experience so so wonderful!

  • 4/5 JOI J. 2 years ago on Google
    Friendly staff, very helpful. After sharing my Pandora story, they've helped me re-position my charms to tell an even better story! I purchased four more charms for my ten year old bracelet. They didn't have the "protection hand", but it seems it's out of stock everywhere. I'll be back when I "earn" more charms, for my accomplishments.

  • 1/5 Margi R. 2 years ago on Google
    Pandora needs to update store hours online!!! I drove an hour to pick-up my item, and store was closed. The store hours online stated that the store closes at 8p. I arrived at 7:30, and it was closed. Apparently, they close at 7p (noted on the door). Poor customer service!!! This would be a no star rating, but that's not possible here.

  • 5/5 Nicole U. 2 years ago on Google
    The Pandora at International Mall has been nothing but great to me! Not only do I always find what I’m looking for (I mean just look through the window, it’s not that hard lol), but the team is always helpful no matter what! They take their time in assisting customers with what they need and make sure you have fun while shopping. I’m a collector of Pandora jewelry for a long time now and I live in Clearwater. I will drive all the way to Tampa just to go to this Pandora any day. This staff sparkles just like the jewelry they sell! Thank you International Mall Pandora Team!

  • 4/5 Linesa T. 2 years ago on Google
    Professional experience with sales person. Limited amount of charms and sales are out of stock. Overall was a great experience. I will return when merchandise is available.

  • 1/5 Krystal D. 2 years ago on Google
    Order online stated that they would have my order ready in 6-8 hrs wrong! It took them a whole day to get it ready. Then go to the store to pick up my order , the girl says your going to have stand in line to pick it up or come back at another time. Worst experience ever never coming back here or shopping at a pandora. No type of customer service.

  • 5/5 Aria 1 year ago on Google
    Let me start by saying THANK YOU MELISSA!! Last year, my bf got me a gift for our half year (a necklace purchased at countryside Pandora) and it was perfect. I haven't gotten him one yet and we were in town in Orlando. I have bought a necklace for him with an engravement charm and one for me as well. In less than a month, his necklace and charm was turning black. We went to a different Pandora in hopes they can restore the necklace and they did their best at the time. The necklace was getting worse every month and he stopped wearing it. On my birthday, this year, he wore it and we went to the mall. We stopped at Pandora and they had this new machine for cleaning. We asked if they could do any cleaning and it took longer than last time. But the necklace came out perfect and looked more brand new than when we first got it! We thought maybe she replaced it while we weren't looking but she didn't. We were shocked and pleased with our experience I would come only here for help with their jewelry.

  • 5/5 Elenaida C. 1 year ago on Google
    Brittany and Shaylyn was absolutely amazing! They helped me pair a new bracelet with some new charms based on what my preferences were and not based on what was the most expensive item in the case. I overall loved my experience.

  • 1/5 Mariah S. 1 year ago on Google
    I stopped going to countryside pandora because of there one employee. I came here the other day and didn’t even step fully inside due to her. If you come here and deal with savanna I feel bad for you. Would recommend going to any of the other locations

  • 5/5 Joy B. 11 months ago on Google
    I went to the store in search of a gift for a friend and Ambria helped me a lot with choosing the wonderful gift. She was very courteous , friendly and helpful throughout the whole visit. I definitely will come back again!

  • 5/5 RCittio M. 1 year ago on Google
    Lindsey was so friendly and knew her inventory very well. She made our expirence one of a kind. We will definitely be back

  • 5/5 Michael K. 1 year ago on Google
    Lindsey and Doris are amazing and so helpful. Ask for them and they will get all of your jewelry needs taken care of! Best experience ever!

  • 5/5 Arlet R. 1 year ago on Google
    When I came to the Pandora store established in International Mall I was received by Isabel. Such a kind soul , she was very friendly , communicative, and efficient in obtaining exactly what I was looking for.

  • 5/5 Monique S. 1 year ago on Google
    Yarelis is absolutely amazing she was patient and so creative for the gift I purchased for my best friend and mother in law I love it . Definitely returning to this location

  • 5/5 Arlys E. 1 year ago on Google
    Isabella is amazing she didn’t rush us even though my friend and i stood there past closing time . She doesn’t get paid enough she NEEDS A +$2 RAISE ASAP

  • 5/5 Roemika A. 1 year ago on Google
    Nice and patient. Very informative on all products. Also made sure all my need were met with a purchase. Very inviting and welcoming . Will return to h th is location again. Thanks Marina your the best !

  • 5/5 Esmeralda R. 1 year ago on Google
    Stephanie, the store manager was amazing! Extremely helpful and fun to talk to. Thank you so much for helping me to find the best birthday present for my wife!!

  • 1/5 Sherri S. 2 years ago on Google
    Lately it's a hit or miss. They WON'T answer the phone even while they're open. Store hours are posted online incorrectly. I've driven there three times to learn the store was closed. Convinced they don't want business. Online pick order wasn't complete in a timely manner. Yesterday only one associate worked and I spent entirely too long waiting on service. Then I learned my item wasn't at all available. what's the point in me spending money here if they won't open, stock shelves, or employ enough staff to serve the customers?

  • 5/5 Jensen C. 1 year ago on Google
    Yeni was fantastic. She cleaned my jewelry while I shopped with Isabel. Overall great experience, and will be back to this location.

  • 5/5 Gabriel B. 1 year ago on Google
    Isa did such a great job helping me find the perfect ring and necklace for my wife. She did above and beyond notifying me of the sales and best payment options, her customer service was top tier, and my wife loved it. Thank you Isa


Call +1 813-871-6218 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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