My roommate & I recently (04/2014) had our cat spayed by Dr. Hong because we both qualify for the $10 voucher program & Long Lake was the closest on the list of vets who accept the voucher. We are both extremely visually impaired & did not see where it states on the voucher, "The administrative fee of $10 shall be the only payment made by the qualified resident and collected by the veterinarian for the dog or cat sterilization procedure, rabies vaccine, county tag and any post-op medications recommended." They attempted to sell us several unnecessary things (I have 50 years of experience with cats & have had many 'fixed'), but we caved in to the post-op meds -a mixture of pain meds & antibiotics. They charged us an additional $30 for that when it should have been included. We were already aware it would be $25 extra because she was in heat. The medication we were guilt-tripped into buying made our cat VERY ill & we had to follow up with a vet we trusted & spend another $30. Taking her off the medication was all she needed! I thought it was just a mistake. But when I called, they claimed that when he made the appointment he was told meds were extra there, but not at other vets who take the voucher. I told her that was NOT true because had he been told that, we'd have taken her elsewhere! Then she claimed it was stated on a paper he signed which we were NOT given a copy of -the ONLY paper we did not get a copy of. I'd love to see what he signed! I asked why they verbally told us that spaying while in heat was extra, but there was no verbal mention of a charge for meds other vets do NOT charge for. They did mention a cost for the meds, but did NOT say other vets don't do this. They insisted they told him, but we know better. We can't see, but we can hear! When I informed them we are both visually impaired to the point of being disabled, I was basically told, "too bad". We'd have been happy with a $15 refund for the meds *IF* he did sign anything stating their policy did not adhere to voucher rules. If he did, he couldn't see it! And his visual impairment is obvious -especially in his totally blind eye. This is the first time in my life that I did not get to meet a vet who was taking care of my cat OR get a follow-up call after a couple of days to ask how kitty was feeling! Upon speaking with an agent at the voucher program, I was told that *every* vet on that list is supposed to adhere to those rules. Our $10 voucher quickly turned into $95. I am awaiting a return call from a supervisor at the voucher program. It is highly unlikely we can get back the $30 we were cheated, but I want them to be aware that Dr. Hong is NOT following the rules & they may want to consider kicking him off the list. If you need a low-cost vet who is excellent, I highly recommend Four Paws on Skipper Rd. For senior kitties with chronic or serious problems & insurance or wealthy human companions, VCA Carrollwood is fabulous & only treats cats. If you need to use the voucher program to have your pet altered, the Tampa Humane Society is the best on the list. They have never cheated me or even tried to.

This is the MOST expensive voucher place to take your pet. Please do your research before using them. I have had many cats over the years done and this is by far the worst on your wallet. Since I had 3 cats done I could not pay for $50 per cat for antibiotics, $40 per cat pain meds(which are free at other places) and then the $10 per cat rabies vaccine was only for one year! The front desk ladies were very nice but the cost is a shocker. Sad to see a vet taking advantage of upselling people using the voucher program like this as in the end it's the animals that suffer. Not to mention I will not be a continued customer.

I brought my dog and cat here to be spayed. They overcharged me and refused to refund me. They invoiced me for a dog that is over 90 lbs and charged $90 extra without asking or notifying. My dog weighs 46 lbs. They could have made a new client with multiple pets (3 dogs, 2 cats, 3 ferrets) but instead they get a bad review. Bad business practices.

Love the service availability and attention that Dr Park gives my three pets with follow up on care. Scheduling is very flexible based on my schedule. Very reasonable prices. Keep up the great services.

They have been treating a feral cat that I brought in that had to have his eye removed. Very kind and compassionate. Not trying to drain your purse because you are vulnerable.

I have HAD to take my cat back to Dr. Hong TWICE for spaying because he didnt get it all the 1st time! Each time my poor cat was infected after. This most recent time (1 week ago) they used DOG SUTURES on my tiny cat! Her stomach is coming back open and I HAVE to bring her back AGAIN for them to rest itch this! I should have never came here in the 1st place. DO NOT GO TO LONG LAKE ANIMAL HOSPITAL TO SEE DR HONG!!!!

My dog was in severe pain with dental issues. They took care of my dog and the prices were very reasonable compared to other places. Will be taking my pets back in the future.

My Shih Tzu was very sick with a hemorrhagic gastroenteritis when I took her to Long Lake Animal Hospital, they immediately started treating her, the entire staff was very courteous, and the vets were knowledgeable, proactive and compassionate. Also, they took care of my pet as if it was their own. Last but not least, the cost was much lower as compared to other animal hospitals.

Very convenient Saturday hours. I had to take my dog in for sedation nail trimming because he gets so traumatized at the groomers. The doctor is very caring and the price is reasonable. I will take him again. As a side bonus, since the sedation lasts about an hour, I was able to brush his teeth without a struggle.

I saw Dr. Park with what seemed like an impossible situation as a pet owner. My dog had shown signs of aggressive behavior for about a year and half. Hurting me and other people. I had gotten to a point I didn’t know what to do, put him down, give him up, keep him, pay for a million tests to see if there’s something medically wrong. I could not wrap my head around my “baby” who was otherwise healthy be put down, but I had to consider the idea for liability purposes... I wanted a vets opinion. I had an open mind to whatever meant I could save my dog. I came in aware I would need to pay for tests if there were any available. Dr. Park didn’t try to up sell me anything, she listened, showed concern, was very gentle to my dog and recommended medications that could help with a possible chemical imbalance. I am very thankful for her time. She was very knowledgeable and was able to give my husband and I hope for our dog who we love very much. I do recommend this place to all animal lovers.

The care my pets have received here is extraordinary. I love the compassion, care and thoroughness in this clinic. Care is immediate and reasonably priced, and I would recommend this clinic to anyone with pets.