NuVision Auto Glass image

NuVision Auto Glass

Establishment service Glass repair service

😠 A solicitor named Ryan representing this company came through my apartment complex after hurricane Idalia "to see if anyone needed work done." Not authorized by my apartment complex as said complex has a no solicitation policy. Would not take a no for an answer, kept pushing for information regardin... People often mention windshield, company, insurance, professional, recommend, experience, replaced, technician, glass, work,


Website

www.nuvisionautoglass.com

Contact

+1 813-616-6556

Rating on Google Maps

4.30 (280 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 11 pm
  • Tuesday: 9 am to 11 pm
  • Wednesday: 9 am to 11 pm
  • Thursday: 9 am to 11 pm
  • Friday: 9 am to 11 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: windshield (36) company (26) insurance (16) professional (16) recommend (13) experience (11) replaced (11) technician (10) glass (10) work (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Noel H. 6 months ago on Google
    A solicitor named Ryan representing this company came through my apartment complex after hurricane Idalia "to see if anyone needed work done." Not authorized by my apartment complex as said complex has a no solicitation policy. Would not take a no for an answer, kept pushing for information regarding who owned the car, etc. Could not give me a business card or answer my questions regarding if he was authorized by my apartment complex to be there. After ending my conversation with him, i went out a bit later and found the name of the solicitor and his phone number written on my car's windshield next to a pre existing chip in my windshield. (Last for digits removed to avoid any claims of 'doxing') Will never be going to this auto shop after this interaction. Consider taking no for an answer and maybe printing some business cards if you want to leave things on people's cars. Now I have to figure out removing this man's name and number from my windshield. Will also be informing my apartment complex about them.
    3 people found this review helpful 👍

  • 1/5 Dave C. 6 months ago on Google
    Be very leery of this company. Sent a Sales/Conman going door to door and nearly strong armed my daughter for a whole windshield replacement. He had her head spinning with his fast talking. Reputable companies don't work this way.
    2 people found this review helpful 👍

  • 1/5 Alex C. 2 years ago on Google
    Unprofessional door to door soliciting even when no apparent windshield damage. Company insisted the car had a windshield-chip and I needed to make an appointment. It turned out to be a bug when they insisted in looking closer lol. It was a new car with 500 miles on it. Evolved into an argument at my own front door. There was indeed zero windshield damage and these people would not leave without making an appointment.
    2 people found this review helpful 👍

  • 1/5 Teddy d. 8 months ago on Google
    Service was good , but they definitely scam the insurance company and overcharge without the insurance approval! They billed 2200$ for a wind shield 🙄 most good insurance companies (State Farm) only approve 750-1100$ .
    2 people found this review helpful 👍

  • 1/5 Joseph G. 1 year ago on Google
    Just got my windshield done by nuvision today. They do not use OEM parts as advertised on their website. I asked numerous times because I have a newer car and they said it would be no problem. Ever since the change today my lane assist hasn't been going off. So I wasted my time and got an uglier windshield and a badly calibrated front camera when I could have just went to my dealer and got everything done correctly. Extremely disappointed with this company.
    2 people found this review helpful 👍

  • 1/5 Nicolette P. 2 years ago on Google
    So far I’ve had an awful experience. What should have been a routine and simple windshield replacement is turning into a nightmare. The strip around the windshield was cut instead of properly removed. It flew off while I was driving and I had to stop and put it back. That’s when I noticed the excess glue form the repair they made(yep they had to come back out it repair the install) because my wishdshield was leaking after they replaced it. They came back out to repair but what the tech did was just globed a bunch glue under the interior of roof part and it looks awful now. Now there’s a bow in my roof that I’ve never had before. I put a lot of money into my car for upkeep as it’s the last version of it to be made and will be a collectors edition. I am dreading them coming out to repair this mistake now. I will update my review based on the results.
    1 person found this review helpful 👍

  • 1/5 Eric G. 5 months ago on Google
    Only leaving 1 star because I had to. Very unprofessional company. Had an appointment scheduled on my day off, and waited the 4 hour time in-between 8am-12pm, never showed so I called at 1 pm to see what was going on and was informed the tech left a note saying he wouldn't be making my appointment today. I had to find out on my own, very bad bussiness, and you lost mine. Will never call or recommend this company again.
    1 person found this review helpful 👍

  • 1/5 Tianna D. 5 months ago on Google
    I would not recommend this company. Auto Glass America sent this company to replace my windshield on 10/12 I trusted this company and not who my insurance wanted me to go with. With end less than 24 hour windshield was cracked 10/13. Sent in pictures of the crack and they scheduled replacement for warranty fix 10/26. Technician get here and say he cant do it cause it a small chip in the windshield. It was not in the windshield when I sent the pictures(windshield was dirty but no chip). I did have to drive my car a week and 1/2 before scheduled replacement and the chip could have came after the claim. Company wants to argue with me saying just make another claim state of Florida insurance cant charge you for it. That came from management say this. Worst treatment ever for customers. Great Technician Gary but he is contracted out not apart of this terrible company.
    1 person found this review helpful 👍

  • 1/5 Kayla E. 6 months ago on Google
    I had Nu Vision out to replace my windshield via a 3rd party contractor. I thought everything was all set with insurance. They sent a technician. But we sat there waiting almost an hour for them to get a call from my insurance to clear to work. I had to call to see what was going on. Finally got cleared. Tech installed new windshield. Thought it was OK. Few days later noticed a distorted area on the driver's side that makes it hard to see out of. Also my rear view mirror shakes violently. I contacted 3rd party person. On Friday. She assured me technician would come out. Nothing. I reached back out for update monday she said one would come next day. No one came to fix it. Now reach out again yesterday. She said she would fix this. Still no word. Now today. Thursday, still nothing. Never again.
    1 person found this review helpful 👍

  • 1/5 Pamela P. 9 months ago on Google
    This is a scam. The company did not get prior authorization from my insurance company. They replaced the glass without providing photos to the insurance company. Insurance company then contacts me and said they overcharged by about $1,000. These kinds of things drive up insurance rates for all of us. Although the glass and work seem fine, I would not recommend them.
    1 person found this review helpful 👍

  • 1/5 Ashley M. 2 years ago on Google
    I don't usually leave bad reviews, however this has been a terrible experience. I love my truck and they warped my plastic that goes on the bottom corners of the windshield. I called to have them fix it and they suggested leaving it sit in the sun! Then my wiper kept getting stuck on the plastic which destroyed my wipers. Terrible. I should of looked at the reviews.
    1 person found this review helpful 👍

  • 5/5 Anthony C. E. 2 years ago on Google
    Mike gave me courtesy calls as to timing and his location. He was obviously a professional, very fast, cautious and courteous. I'm impressed because I don't let too many people touch my Mercedes.
    1 person found this review helpful 👍

  • 5/5 Brian D. 2 years ago on Google
    The service was impeccable! Michael was my technician, he recognized that the first Windshield sent was subpar and instead of just going ahead with install he had them replace it with Factory glass within 24 hours! Big thumbs up!!
    1 person found this review helpful 👍

  • 5/5 Shawn F. 2 years ago on Google
    Mike S came out and replaced my windshield today and did a great job, very professional, attention to detail. I would use them again.
    1 person found this review helpful 👍

  • 5/5 Lynn B. 1 year ago on Google
    Everyone I spoke with was very friendly and helpful. The technician that came out to my house to replace my windshield was Timely, very professional, and nice. The whole thing was just a super experience!
    1 person found this review helpful 👍

  • 5/5 Jennifer N. 10 months ago on Google
    I’ve used NuVision for years after a COMPLETE debacle with Safelite. They are unbelievably accommodating and professional. Our installer Tony, was so friendly and professional, arrived on time, and installed a very technically intricate windshield PERFECTLY! He made absolute sure that it was perfect.I’ll NEVER use another company.

  • 1/5 Lauri P. 2 years ago on Google
    They have sent people to our no solicitation neighborhood, they were asked to leave and they continued. They are trying to get appointments taking your insurance info and leaving. Super super super sketchy. Definitely will report as trespassing next time I see them. Attached is a photo of their flyer.... No office contact or business cards on the personnel.... Again, super sketchy.

  • 5/5 Lawton E. 2 years ago on Google
    Mike S came out and changed my windshield. He did an amazing job and was professional. Will recommend NuVision to my friends.

  • 5/5 Bryan J. 6 months ago on Google
    Best experience I have ever had an so glad they got good quality glass unlike safelight that uses cheap refurbished Chinese glass that cracked on me within 2 weeks of safelight replacing it. I have had new glass for 3 months now from Nuvision and I have not had a single problem. Love their work and highly recommend.

  • 1/5 zee k. 6 months ago on Google
    Thank god for these reviews. These people would NOT leave me alone and kept me at my door for 30 minutes. I was gonna let them do my windsheild but bless you all for calling them out on scamming! Canceled and calling my apartment complex tomorrow about harassment

  • 5/5 Jessica A. 11 months ago on Google
    They were quick, professional, and handled both jobs at the location needed. The technician Matt was also quick, professional and did a great job. Highly recommend to anyone needing work done.

  • 5/5 Yowells R. 11 months ago on Google
    Reggie was a great technician, called before arrival, got the job done in less than an hour. Very pleased with the results and very happy with the customer service from start to finish. Thank you!

  • 1/5 Krisomar C. 8 months ago on Google
    Stay away!!! They will damage your inside of car leave it filthy and when you show proof they refuse to fix!!!!I had windshield installed. Rep talked over me trying to explain the same thing over and over. Nicholette was great. The service people are so horrible rude and unprofessional. The installer broke my sun visor and now it dangles it won’t stay up. I sent them proof and they said they have proof it was in good condition. I ask for the proof and they said here is the pic before Nathan installed the windshield. I tell them of course it was working BEFORE! I tell them to send me proof of after installation and they do not have any proof. I sent my proof of where they damaged the sun visor and they have stopped responding altogether. I was going to get my other cars windshield replaced but not anymore they are horrible do not recommend they will

  • 5/5 Jane K. 10 months ago on Google
    We had windshields replaced for two vehicles with a few days of each other. The technician, Hernan, notified us of his ETA and arrived within the time frame that was agreed upon. He was friendly, professional and courteous and finished the job within 30 minutes.

  • 5/5 Kiki B. 1 year ago on Google
    Everyone was super friendly to work with. Blaise came out and replaced my windshield and did a great job. Went over everything quicly and finished in about a half hour. I would definitely recommend this company, I'm all around very pleased with this service.

  • 5/5 Andrew A. 11 months ago on Google
    My experience with this company has been excellent throughout...from the solicition at a Sam's fueling site by Jacob Warren, the insurance processing, communications throughout the entire process and most importantly the quality job executed by installer "Daniel", a very courteous and professional service provider. Thanks to the entire team!

  • 5/5 Cristin C. 8 months ago on Google
    I have used Nuvision twice in the last 3 months; I had a minor issue due to miscommunication both times(common when dealing with 3rd party reps), they were very polite and went above and beyond to make the situation right. They were very prompt as well. I expected to wait at least a week, but it was resolved in a day both times!!!👍🏼👍🏼⭐️⭐️⭐️⭐️⭐️

  • 5/5 Heather S. 11 months ago on Google
    Absolutely amazing, quick work!!! My tech, Christian was fast and professional. Took him just under an hour and it looks great!! Thanks guys for hooking me up. Definitely recommend y'all to other people.

  • 5/5 Mike P. 10 months ago on Google
    I had a fantastic experience with NuVision! Vanesha and Destiny were very helpful in getting me all setup on the front end and Juan, the technician, did a fantastic job replacing my windshield and was very friendly as well. I had an all around great experience, literally not a thing to complain about!

  • 5/5 Myra S. 10 months ago on Google
    We had both our car and truck windshields replaced due to dings from road work on our street. Hernan did a great job on both. He was efficient and professional as well as respectful. The entire process was seamless from beginning to end.

  • 1/5 Erik D. 1 year ago on Google
    I had my windshield replaced earlier this month. This is my second windshield this year and I was unhappy with safelite who did the previous replacement. I decided to go with Nuvision after one of their reps approached me about my cracked windshield. We got it scheduled and replaced with no issues. Two weeks later I get a call from my insurance company stating that they received an invoice for the windshield and that it was for ~$4,000. I have features on my truck that have to be calibrated with a new windshield, but charging 4x what Safelite did is ridiculous. Due to the windshield being replaced already, the insurance company has to pay the bill. I would not recommend this company to anyone due to the gross overcharging for this replacement.

  • 5/5 Lerlena L. 1 year ago on Google
    I've just had the best customer experience ever! I spoke with Luis F., a service advisor, who knew how to do his job very well, but also did it with a pleasant, patient and positive attitude. In the world we live in today, Luis and his outstanding service deserve to be recognized. May God bless him and NuVision/Auto Glass.

  • 1/5 luis m. 1 year ago on Google
    Very unprofessional I do not recommend this company very bad experience they reschedule my appointment like four times. The second time they came with the wrong glass for my vehicle than the last time they made my appointment they came with the wrong type of glass for my vehicle when they said they where going to get me one that look like the factory one and then came with a none factory they lied about my insurance not willing to pay i just found a glass company that just order my glass from the BMW dealer and my insurance payed for it. i don't trust this company I'm really unhappy

  • 5/5 Nari M. 1 year ago on Google
    My experience was great from beginning to end. Also way easier than I expected thanks to Vanessa and bre. Also the technician Hernan was very professional and had my windshield replaced in no time. 10/10 recommend!

  • 1/5 Ashley 1 year ago on Google
    This company shouldn’t even be in business. My car actually looked better with the cracked windshield compared to now. These people do not know what they are doing! The replacement windshields that they are using are trash. A part was left off of my car after first installation and it took me constantly calling and harassing for them to come out and fix what they did wrong. Another issue that I needed to be addressed wasn’t due to the fact that the installer said that’s how it was supposed to look although I know that’s not true because it didn’t look like that prior to taking the old one off! Now I’m stuck with this horrible replacement until I can get it redone. So if you have a newer car, it would be in your best interest to go to the dealership to have it done correctly! They also promise to pay you a certain amount and yet I haven’t received anything…a complete SCAM! YOU HAVE BEEN WARNED!

  • 5/5 kenneth v. 1 year ago on Google
    The you don’t man who came by was so very helpful with my claim. The installer Marcos G was very professional and courteous. I was very satisfied with both the sales tech and the installer

  • 5/5 Candace R. 1 year ago on Google
    This company was amazing! Exceeded my expectations. They accommodated me on the time frame since I had to make sure they were done before I had to pick up my boys from school. They were fast and super sweet. I would definitely recommend this company to anyone needing a replacement wind shield. He also thanked me for my service… as I told him I worked at Moffitt Cancer Hospital. 😁 I will definitely be a returning customer! 10 stars from me

  • 5/5 Veronica T. 1 year ago on Google
    Great experience all around! Everyone was so helpful and very professional. My technician, Jackson, was kind, professional, and very knowledgeable. He even took my sunpass off and next oil change sticker off the old windshield and placed them on the new one. Highly recommended!


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