Marcelo's Jewelry image

Marcelo's Jewelry

Jeweler

Gold fashion jewelry, including custom pieces, is the focus of this store with repairs & cleanings. People often mention service, jewelry, store, chain, great, customer, Marcelo, loan, staff,


Address

3117 W Columbus Dr, Tampa, FL 33607

Website

www.marcelosjewelry.net

Contact

(813) 443-0810

Rating on Google Maps

4.50 (628 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 10 AM to 6 PM, Hours might differ
  • Saturday: 10 AM to 5 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: service (13) jewelry (11) store (9) chain (9) great (8) customer (7) Marcelo (6) loan (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gabriel C. 6 months ago on Google
    They sell you jewelry under "cartier" and other high end brands but they're really replicas they make themselves. That happened to me and when I go to return after finding out they refuse the return and accused me of wearing the braclet , after I honestly never wore it and also told them that. Told me they can buy it back for around 250$ when the bracelet cost around $900. This is the first time I've done this at that store as well. Terrible customer service!
    1 person found this review helpful 👍

  • 1/5 Randy R. 2 years ago on Google
    Hello I went to buy my wife a birthday gift. I was assured that if my wife didn't like what I bought I can exchange it for what she likes. I come back a couple of days later only for them to tell me that I can't exchange it because they had cut it. When no one told me about that store policy, and was assured that I can exchange it. They lie only to make some money. I wouldn't come back nor do I recommend this place with anyone. Now they are saying that they asked multiple times and that they told me that I couldn't exchange it. That is a straight up lie, because they never told me the store policy of cutting the jewelry. The manager there assured me that if my wife didn't like the chain and bracelet I can exchange it for something they like. They will lie through their teeth just to sell you something. Which is a shame because I was a good customer to them that have bought there many times and never have I heard that policy of there's. Like I said don't go there because they lie and care more for your money than you. If I could give zero or negative stars just because they are a bunch of liers! Never going back. Sorry not sorry.
    1 person found this review helpful 👍

  • 5/5 Sunia I. 10 months ago on Google
    Awesome customer service Barbara was so nice and help us with all our questions. They also have big variety of jewels and good prices. Very recommended!!
    1 person found this review helpful 👍

  • 5/5 Maria Luisa R. 1 year ago on Google
    I loved the shopping experience at Marcelo’s. It was for my daughter’s birthday and she loved the beautiful bracelet I got her. They took their time and didn’t hurry her. I would definitely return.
    1 person found this review helpful 👍

  • 5/5 mark s. 1 year ago on Google
    They always got exactly what I am looking for, from my wedding ring to my moms birthday gift. Great prices and amazing service.

  • 5/5 R. C. 4 months ago on Google
    Great customer service. Quality jewelry store. Update: (11/1/2023) bought three additional pieces with Marcelo. Always top tier service!Highly recommend. Did an excellent job engraving my ring.

  • 5/5 Zeus C. 4 months ago on Google
    Love my new chain! This place has high quality jewelry and excellent customer service. They offered to customize my chain if I wanted the length modified and clean the piece before packaging it in a luxury protective case. I’ll definitely be returning for any future jewelry needs.

  • 1/5 Mariluz T. 6 months ago on Google
    My experience with this jewelry store has never been an issue but in May 2023 I purchased a necklace and Barbara advised me that I can use American first loan services to purchase the item. I didn’t know that the $4000 necklace I purchase using American first loan service had to be paid off completely within three months of the purchase date. I’ve been making my monthly payments of $500 to American first every month for the first three months and on the fourth month they told me my balance was $8000 due to not paying the total within three months so they added over 200% interest rate to my payoff balance that was $1600. Marcello’s jewelry needs to be careful working with these loan services, I know you trying to make money, but don’t put your customers in a predicament like this if you know how that loan service agency is, it’s just not right. If you’re shopping at the jewelry store and they offer you American first loan services refuse unless you have the money to pay that loan off within three months.

  • 4/5 Anatilde P. 7 months ago on Google
    Good prices in gold. And excelente svc.

  • 5/5 Ivonne L. 1 year ago on Google
    Excellent service and great prices.

  • 5/5 steven e. 2 years ago on Google
    I worked with Anna and she helped me with different styles of earrings and necklaces for my wife, she tried them on so I could see if the size was right, she tried different necklace sizes for me and then she even put a diamond into one of the pieces of jewelry to make it extra special. She was awesome. The owner help me the previous time and he did such a great job it was my first time in the store I came back again

  • 5/5 Mel S. 1 year ago on Google
    Great place to shop. Lots of eye candy great prices

  • 5/5 Denise M. 1 year ago on Google
    Jewelry store has a wonderful selection of gold to choose from, staff was very friendly, will definitely go back

  • 5/5 Maria G. 1 year ago on Google
    It was a great experience and wow, what a beautiful selection of jewelry to pick from. I had a small piece of gold chain turned in to a bracelet for my new grand baby. They did an amazing job!!

  • 5/5 Sobeida L. 1 year ago on Google
    I just purchased an engraved baby bracelet on Monday and it was ready for pickup on Thursday. Very satisfied with their friendly staff and quick turnaround time.

  • 5/5 Wale A. 1 year ago on Google
    Came in looking for a chain and it was a great experience. Nice knowing that the jewelry is made in house and it’s solid gold. Ana was great assisting me in finding the right fit.

  • 5/5 Mary N. 2 years ago on Google
    Went into Marcelo’s jeweler’s on my husband’s recommendation after a broken chain on my chocolate diamond necklace. I was due for an upgrade on the chain anyways, but I broke it. The salesperson, Marcelo’s daughter was very helpful in finding the right chain for my charm. She then had my diamond cleaned and put on chain for me to wear out of store. Tremendous service and selection. Would recommend for customer service and product and price.

  • 5/5 Armando H. 1 year ago on Google
    Marcelo is a stand up guy when it comes to customer service and quality workmanship with a friendly and courteous staff.

  • 5/5 Marcus R. 1 year ago on Google
    This jeweler always goes above and beyond and make some great looking stuff and always takes care of repeat customers thank you very much Marcus

  • 5/5 Christopher P. 1 year ago on Google
    I have had 3 pieces modified so far. They are exceptional with a wonderful staff. I am very pleased

  • 5/5 Heather D. 1 year ago on Google
    I have a ring with sentimental attachment. They sized it and polished it beautifully for my mother to enjoy. She is thrilled and so am I!

  • 5/5 Pedro Eduardo C. 3 years ago on Google
    The Place is not very big but they have a very nice selection of jewelery for any ocassion. The staff is friendly and very helpful as well as informative. I found the engagement ring I was looking for at a great price value!

  • 5/5 Ken I. 1 year ago on Google
    Marcelo and his staff are true professionals. From the pleasant environment, friendly greetings and superior service..... I'll easily recommend Marcelo's Jewelry to family and friends.


Call (813) 443-0810 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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