Great selection of stuff, fair prices and I take all three of my parrots there for beak, and talon trims. Also, gotta love Grandma, the Amazon parrot, who is sometimes there. The service is friendly too, it's the only place I go here in Sarasota, and I live a block away from another establishment, so I'd rather drive 10-20 minutes so come here than to go somewhere I am ignored, I can't say it enough, the customer service here is unlike any other owt store I've been to. If you have parrots they do offer free trims if you spend a certain amount of money on merchandise, and as a parrot owner you know it's easy to spend money on toys for them to destroy, so this discount special is very welcome to have. Overall, if you have any type of pet and looking for great customer service and expert advice, this is your place.

The best pet store around here! Their fish tanks are clean & not overcrowded. Their reptiles aren’t kept in tiny enclosures in multiples. The baby birds are handled so they’re easier to adopt out & adapt to their new home. Their bird boarding is a huge relief when I go out of town! Affordable, accommodating, & I know Beakman is in good hands. When I left her for a few days, she seemed so happy! She got to make little birdie friends in the cages next to her. Overall the staff know what they’re doing, the prices are better than most places, and the husbandry is 100% better than most pet stores. Love this place!!

We went there looking for a bearded dragon for my daughter. The young lady we spoke to was extremely nice and very helpful. She got us everything we needed and answered all of the questions we had. Needless to say we left with a new family member. And what a beautiful reptile he is.

As far as fish stuff goes, this place leaves A LOT to be desired...! You're better at a big box pet store than here...! I did buy something, can't remember what though... Fish are an "oh yeah" product and dry goods were very sparse... It's too bad that newbies to the fish keeping hobby may be fooled that this is the standard for fish...! Much improvement needed in that department, so for fish(live stock) go to Wet Pets for quality or a big box store selection & quantity...! Thanks, I'll check back in in a few weeks/months and hope for some improvement...!

This is our goto local pet supply shop for the past 5yrs. Friendly & Knowledgeable employees for my Saltwater tank needs, they carry the dog food we use, and they have plenty of reptiles, birds, and fluffy pets to keep the kids entertained while shopping.

Sorry this is so long. If there was a minus zero that’s what I would rate Worst customer service ever. Been a client for over 7 years. Needed my bird nails cut. Have a broken foot and going for surgery for knee replacement on Tuesday. Manager was awful. Three people working when I got into the store there was one other person that needed help in the back. She absolutely refused because they had to help people in the store. I guess that’s not what I was. Also was buying close to $100 worth of food since I wont be able to drive for 6 weeks. She could have cared less. Never suggested I wait until she helped the 3 people there on line or go shop and come back FYI the others came in after me and the time it took her to argue with me the bird nails could have been cut. Takes likes 5 minutes. Sometimes you just need to make an exception for a good customer Obviously not how she was trained. So I am no longer a good customer and will never step foot in there again which the manger was very pleased to hear Wouldn’t give me any information on owner so this is the only place to complain. I can tell you I was not nice when I left. My background is customer service and I guess I just expect to be treated how I treated all my customers. I always try to buy from local businesses rather than chain stores What a disappointment, I guess pet smart now has my business

i got 2 rats from here and they are great! the employees were very knowledgeable and helpful and it was all at a very affordable price

Staff is very friendly and knowledgeable about all their animals. Fish tanks always look so clean and healthy unlike the big "name brand" stores that always have tons of dead fish in them. Reptiles are very well taken care of and not stuffed into little tanks. I get all my reptile needs from them as well as all my fish for my aquarium. I highly recommend them.

This is the coolest pet store I've seen in Sarasota hands down. They have all kinds of cute fuzzy critters, plenty of cold blooded beauties, and a plethora of winged chatterboxes. They even have tarantulas!! The staff all genuinely seem to love working there. They don't mind if you come in to browse, but if you can buy something they are a local small business.

Bought toys for my birds from here, absolutely love this place so helpful. Very nice people and everything is at a very good or decent price. They had everything I needed. Will be back again. 5 stars ❤️

All the animals seem healthy and happy. I plan to someday buy some turtles there someday once I have all the equipment I need, which is provided there as well. My family and I also just love seeing the animals there.

They are not right at all. They had a bearded dragon for sale $25 and I paid for the dragon $25 and they wouldn’t let me take it because they saying I needed a larger cage OK so if I pay for the dragon it’s up to me to decide whether I want to keep the bearded dragon in the cage I got until I was able to purchase one that’s my decision, so I never found one went back to get my money they wouldn’t give me my money back But just like I said, why didn’t you tell me this before I gave you my money and then you want to charge me for boarding if want to go ahead and take it home my choice you tell me it’s on the receipt OKthat should’ve come out of your mouth when we were discussing the issue. I had a cage already dislike this.

A Family Pet Center is the BEST place to get a pet. 2 years ago I was looking for a class pet. I came across this place after going to many pet stores. This place stood out because they actually let me hold the hamsters. The other places would not let me unless I adopted them first. I could tell that the people here actually care about the animals they had which made me happy. Our hamster lived for 2 years (Spicey Meatball) she was the best hamster anyone could have asked for. She never bit. She did escape a few times but we got her back. The kids loved her and the parents loved her. When parents asked me about where they should go for a pet I told them to only come here. When spicey passed I knew I'd have to come back here for a new friend. Casey was so helpful and helped me pick out and name my new hamster. I couldn't be more thankful. She was so kind and she was taking such good care of the birds that were being boarded there. I'll recommend anyone and everyone here.

I love this place so much. The staff are so incredibly knowledge and passionate about their love of animals. I'll board my parrot there when I need to, and at this point they know her by name, it's really sweet. They're very accommodating if something comes up, and I always know she's being well taken care of and well loved. Besides the great staff, they also have great products, they're the only place nearby that I can get the kind of food I need for her and they have all kinds of high quality stuff you wouldn't find at a PetSmart or other big chain. I can't recommend this place enough.

The parents need to teach their daughter customer service. I was raised with a mother having her own business and she'd NEVER have allowed the condescension or rudeness I see there consistently with her. The customer doesn't care if your days been bad. Grow up. I'm glad my mother would've slapped me had I been all sorts of ways. I'm an irresponsible shopper and spend way more than I should in general. If this didn't happen my money would be going to this place because I live close by. Instead, I'll drive elsewhere. Also, being polite and nice is out of choice not necessity. Floridians really suck at discerning this.

Super cute little pet store with some of the most beautiful birds! They also had some of the sweetest little bunnies. There’s a 27 year old gray parrot named Quincy who needs a good home so maybe someone can go rescue him!

This place is great! The staff are knowledgable and friendly. I was surprised to find a good variety of exotic pets such as snakes, lizards and frogs. They also sell very decent enclosures at reasonable prices.

Wide variety of pet supplies. Large fish room. Parrot and bet bird grooming, which is important to me. Prices of the items I've purchased are very competitive. All good.

10/5! This place has knowledgable staff, great variety and fair prices. They clearly care so much about their animals. We have been coming here for about two years for dog food (much higher quality than supermarket food) and snake food! We recently purchased the sweetest hand raised cockatiel from them as well. can't say enough good things. Your pets will be in good hands. ❤️

Best place in town to get your non-standard pet's food and enrichment. excellent aquatic selection and birds. Lots of reptiles. Defiantly a fun place to look around at all the critters, even if you don't plan on buying. nice, helpful staff as well. been there for years.

Healthiest animals I have ever seen in a pet shop. Also, the staff is very knowledgeable and friendly. This place obviously cares very much. My only complaint would be that the prices are high, but that may be a fair trade off for the high quality of the pets for sale.

I buy all my bird food from here. Very affordable. Friendly staff members, very knowledgeable on animals/pets. They also sell baby birds and have a reptile room. Don’t forget the fish room! This is a definition place to go with kids or just want to see something new. Family owned and operated