Stuffy middle aged woman in denim jacket and short hair does not greet or acknowledge people of color in that store. There is a reason I don't shop at J Crew.

Me and my mother went to this store and we are both people of color and we were treated very differently from the other people that were at the store she was giving us judge mental looks like if we didn’t belong in the store. She then later completely changed her attitude when she realized how much money we were going to spend. I usually love this store but the costumer service was terrible.

Never more than a few customers and even fewer staff. Jcrew used to be cool.. But it just seems so old hat now.. Too bad.. They do have some nice clothes but the price is a little steep for clothes that resemble every other brand from old navy to gap to Tommy..

The staff and management are warm and friendly. One time I forgot my in-store discount. I came in the following day and they graciously honored my discount, saving me money. J.Crew Factory has tremendously improved its selection of merchandise. I have been buying clothing this summer as well as this fall. I am pleased with everything I bought. Awesome sales!

I went today because they had massive discounts, just like on Black Friday, 60%! Very cool. I didn't buy anything, but they did have lovely things. Their T-shirts are lovely, the tissue cotton is so soft. They have beautiful blazers and great pants. I love their cardigans when they're on special as usually they're pretty expensive. Good store, wait for big discounts.

Clean store, good selection, decent sales. Located in the outlets by Costco. Good selection of quality clothes, trendy and up to date on the style.

I never expect to find anything for me at a J Crew but every time I follow a friend or loved one into this store I find something I love for a price that's fair and affordable.

The staff at J Crew were amazing they they help me find what I need and where efficient and kind Gillian was her name i believe.

Very nice outlet store with wide selection of clothing and accessories