Briggs Village Apartments image

Briggs Village Apartments

Apartment complex ā€¢ Apartment building ā€¢ Apartment rental agency

šŸ˜  BE CAREFUL THEY WILL STEAL YOUR STUFF!!! my sister and I recently moved out, told management we needed another 2 days to move out. On our last day of moving our things the apartment was already entered into, our clothes out of bags and all over the floor everything was thrown everywhere. They stole... People often mention work, manager, noise, maintenance, apartment, unit, Briggs, management, move, time,


Address

4225 Briggs Dr SE, Olympia, WA 98501, United States

Website

www.briggsvillageapartments.com

Contact

+1 360-382-2278

Rating on Google Maps

3.70 (36 reviews)

Open on Google Maps

Working Hours

  • Monday: 8ā€Æam to 4:30ā€Æpm
  • Tuesday: 8ā€Æam to 4:30ā€Æpm
  • Wednesday: 8ā€Æam to 4:30ā€Æpm
  • Thursday: 8ā€Æam to 4:30ā€Æpm
  • Friday: 8ā€Æam to 4:30ā€Æpm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: work (10) manager (9) noise (9) maintenance (8) apartment (7) unit (7) Briggs (7) management (7) move (7) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Daniel C. 6 months ago on Google ā€¢ 321 reviews
    Be prepared to insulate. Insulation around doors and outlets/fixtures/etc is non-existant. The structures went up in '19? Whoever supervised building overlooked a few things. You don't notice maybe until the temperature drops, then you have cold air hemorrhaging into the apartment from every outlet. That's a bit of a tall order for a regular property maintenance crew to deal with. Approximately $2k per unit, corners cut, it is what it is. Fast food.
    1 person found this review helpful šŸ‘

  • 5/5 havea w. 7 months ago on Google ā€¢ 5 reviews
    I love Briggs thus far. Most of the negativity about Briggs comes directly from a few residents whom act like they own the common areas, trash, park etc. the staff and particularly the management seem to work very diligently to help alleviate problems and things that may arise. As such, this far myself and the family love Briggs.
    3 people found this review helpful šŸ‘

  • 5/5 Wilson F. 7 months ago on Google
    Drey from maintenance came and replaced our smoke detector after requesting assistance not even a few hours earlier. He was polite, professional, and really cared about what we needed.
    2 people found this review helpful šŸ‘

  • 5/5 Robert R. 8 months ago on Google
    Beautiful community, very quiet, spacious kitchen, I would highly recommend Briggs Village if you are looking to live in Olympia. 5 stars!
    2 people found this review helpful šŸ‘

  • 5/5 Cathleen S. 4 months ago on Google ā€¢ 30 reviews
    I am excited to say that I am able to call Briggs village apartments my home. Thanks to Cassidy. She went above and beyond to make sure my family and I had a place to call home. Thank you Cassidy and Briggs village!
    1 person found this review helpful šŸ‘

  • 5/5 Marianna A. 7 months ago on Google ā€¢ 3 reviews
    I a currently not a resident we are in the process of applying to live here. The experience I have had so far has been great. The commutation is awesome I havenā€™t had a problem getting ahold of anyone by phone or email. Cassidy has been amazing going above and beyond, we really hope things work out for us so we can move here.
    1 person found this review helpful šŸ‘

  • 5/5 Maddie 9 months ago on Google
    Patrick is great and so nice!! Helped me with my maintenance issues and really took the time to figure out what was going on. I appreciate it so much!! He was fast efficient and fixed my issues with ease!! Cant thank Patrick enough!!
    1 person found this review helpful šŸ‘

  • 3/5 T C. 4 months ago on Google ā€¢ 5 reviews
    We have lived at Briggs Village just under a year now. Upon apply for the apartments we were lied to and told weā€™d be able to sign our contract Jan 1. Then we were called and told if we didnā€™t sign by Dec 16 we wouldnā€™t get the place. Even though we were told by the previous manager the unit wasnā€™t available until Dec 31. We ended up having to compromise with the previous manager and pay by Dec 21. Losing out on over $700 on rent that we wouldnā€™t even be in the state yet. Yes I have proof. I saved the voicemail from that manager. Then on top of this we were hit with a electric bill over $130 for two weeks that the unit was said to be empty. We moved into a dirty unit. Then had to clean the place ourselves. Then on top of all of thatā€¦This is supposed to be a non smoking community. One of our main reasons for selecting these apartments when moving here. Our child has severe asthma and has been subjected to people smoking on the stairwell as well as in the apartments which the air comes into our unit. We arenā€™t able to open windows due to the smell of Marijuana and cigarettes. We have spoken to the previous manager multiple times about the issue and just get told itā€™s taken care of. We have had an ongoing fan issue in our laundry area since April. We were told the fan was being ordered. Then the work order was closed out. No work ever done. We have an on going issue with a squeaky washer. I was told I used it on the wrong cycle type and Iā€™ve been using a washer for over 20 years now. Washer still makes the noise. Work order was closed out for that issue as well. There is dog poop on sidewalks in the complex from time to time. Oh and letā€™s not forget the countless times that there are dogs barking for multiple hours a day. The trash is always over filled. Some Tenants were billed last month for utilities that were from January to October from a second meter that the owners had not paid on and according to conservice the owners decided to stick certain tenants with that bill. When asked where they got their figures they had no answer. The area is nice but we hope the new manager can handle some of the issues so that we can enjoy living here again. Update:01/03/2024 Today the new maintenance supervisor came with his technician and fixed our washer. He hopes that the work they did completely solves the problem. Thank you Dre the last tech to come out a year ago opened the washer then closed it and said nothing was wrong with it. We really appreciate the hard work that Dre and his maintenance tech did. We had reached out several time to the previous manager and nothing was ever done. So itā€™s nice to have a manager and maintenance supervisor that work. I raised my rating from 1star to 3. If it was solely based on the new management Iā€™d give a 5 but I have to be honest with our last year of living at the apartments.

  • 1/5 Jordan B. 7 months ago on Google ā€¢ 1 review
    BE CAREFUL THEY WILL STEAL YOUR STUFF!!! my sister and I recently moved out, told management we needed another 2 days to move out. On our last day of moving our things the apartment was already entered into, our clothes out of bags and all over the floor everything was thrown everywhere. They stole over 2k worth of electronics including our brand new iMac, Alexa dot, Alexa show, our brand new cordless vacuum. They took more but thankfully our tv was still mounted but looked like they attempted to take it down due to it being extremely loose. Called the owner but seemed like they didnā€™t care no urgency she probably took it honestly. Asked for an update but nothing itā€™s been a couple days. Filed a police report so hopefully weā€™ll get our stuff back soon. Miss the old management at this building! UPDATE TO THE RESPONSE THAT WAS LEFT, they never contacted us at all until we called about her taking our expensive belongings, you responded to one of the emails. Howā€™d you not know about extended move out when u responded?? And we havenā€™t turn in our keys and wrongfully changes the locks. Crazy how you can respond to a google review and not somehow read your messages from your own tenants, Please do better management.
    8 people found this review helpful šŸ‘

  • 1/5 Hannah S. 7 months ago on Google ā€¢ 1 review
    I lived here for about three years and I would never recommend anyone rent from here. It is poorly managed, unclean, and unsafe for your dog. Do not let the nice neighborhood and the fact that they allow dogs to skew your judgment. First and foremost, one of the managers who also rents here stole one of our packages. It was left on their doorstep and we showed them the picture from FedEx but they refused to give it back to us. This same manager liked to smoke directly under our widows even though that goes against the lease. Apparently, being a leasing manager living here makes you above the rules. They are very sketchy when it comes to rent. They say it's due on the 1st and then a couple days later they add on ā€œfeesā€ with no description as to what they are for. So a few days later you will get a notification saying your rent is overdue even though you already paid for it. Have fun trying to figure out why those random fees were added because trying to get in contact with the office is next to impossible. They donā€™t respond to calls or emails and are almost never in the office. Good luck trying to renew your lease because at one point the only way I could renew is by asking the maintenance man to call their personal cell phone. When I moved out I missed an entire day's work to make it to their ā€œpre move out inspectionā€ appointment which they decided to not show up to. Eventually, I found one of the managers just wandering around the grounds instead of meeting me for the appointment. She said she thought I wouldn't be home but never knocked on my door or tried calling me to verify the appointment time. The dumpsters are always overflowing onto the ground. They do not sweep in that area at all. On any given day there will be cat litter, animal feces, glass or some mixture of all of them on the ground. I had to routinely leave my dog sitting outside of the trash area in order to throw away her poop because it was so dangerous. The grassy areas do not get cleaned. People do not clean up after their dogs and no one is doing anything about it. The poop just stays there until the landscaping people come and mow it over. In winter there is no landscaping company so it just stays there indefinitely. They do not use ice melt or shovel snow. Each year I had to salt the steps and shovel the snow myself. They have never prepared for or cleaned up after inclement weather the entire three years I had lived there. The attached picture is from this last winter. My elderly mother-in-law was visiting and had to be all but be carried into our apartment that day. It was incredibly dangerous and embarrassing for her. Our appliances never worked properly but because we had such a bad time trying to contact the office we mostly didnā€™t say anything about it. In order to boil water we had to pre-heat our water using a tea kettle because the stove top wonā€™t get hot. The dishwasher does not dry so you have to put them out on the counter to dry them after each wash. The washing machine makes a high pitched noise that you will never forget. For the longest time our dryer had a horrible smell even after cleaning all the vents. The office wouldnā€™t believe us so they wouldnā€™t fix it. Then one day, they cleaned the vents outside the building and miraculously the smell was gone. Hopefully, more people put out their honest reviews because all the neighbors I've talked to have had their own list of horror stories too.
    2 people found this review helpful šŸ‘

  • 1/5 Wandering W. 7 months ago on Google ā€¢ 1 review
    Lived here for 2 years and canā€™t believe the lack of management. They steal your stuff from your dwelling saying they didnā€™t get your extended move out date that you confirmed. They will not contact you directly on what they have found. Still waiting for an email or voicemail saying they at least couldnā€™t find the missing items they have stolen. Then trash everything cause I didnā€™t move everything out, canā€™t tell you how much they broke things. The other neighbors have even worse horror stories then I do, I hope they post thereā€™s as well. Also, good luck getting ahold of management had a shelf that was broken before move in and they never fixed it saying the y would gave up contacting them after 3 months. Also, cute that you have to have people post good things about your building recently and guess what itā€™s only about the maintenance people if that doesnā€™t explain this place I donā€™t know what else will.
    1 person found this review helpful šŸ‘

  • 5/5 Isaac 5 months ago on Google ā€¢ 1 review
    First things first, the community director Cassidy deserves the world plus some. Anytime I need anything she is quick to respond & help however she can. She goes above & beyond her job description & is the easiest person to communicate with. She is the best addition to the team out there & they are lucky to have her! For the dwelling, I have lived here for just about a year & have nothing but good things to say. The apartment was exactly what I was looking for & was able to get into it quickly & efficiently. The dwelling is spacious, clean, & quiet. I travel a lot for work & i always look forward to coming home to my place of peace.
    1 person found this review helpful šŸ‘

  • 2/5 Siobhan B. 4 months ago on Google ā€¢ 1 review
    I moved into my unit the middle of December of 2023, so about 4 weeks ago. I have a condition called Functional Neurological Disorder. It causes non-epileptic seizures. I lose control of my body. I cannot walk or talk during an episode. At the hospital, I was strapped to the bed because of the thrashing. I went through the University of Washington for rehabilitation. I had to relearn the mechanics of walking. I spent an entire session relearning how to pivot on my toes. I still struggle with coordination and my gait. I selected this apartment because the units were ADA complaint. A lot of older buildings do not have doors wide enough for a wheel chair walker, but the bathroom here does. The kitchen is also quite spacious. I work from home. When I am not working, I am in bed. Bed rot due to my mobility issues. I thought it was a personal win living on the second floor because navigating stairs has been difficult for me. Last night, I went to bed about 10pm. Woke up about midnight, needing to go to the restroom. I am currently sleeping in the living room because my furniture has not arrived. I toss the blankets off, realize one of my legs is asleep, and stumble from the air mattress to the bathroom. Once I did what I needed to do, I stumbled back to bed. This morning, I received a noise complaint for "stomping around midnight". You mean when I fell? My neighbor filed a noise complaint because I fell. I do not have a TV. I use Bluetooth noise canceling headphones to minimize noise. I don't use my VERY LOUD AND NOISY washer and dryer after 10pm. The rules state quiet hours are between 10-8. HOWEVER, IF WE WERE TO LITIGATE THIS, I am sure most would agree that walking around in one's unit is normal noise to be expected in an apartment. I hear dogs barking all day, but I have learned to tune them out. It's part of multifamily living. However, I will go to the city, county, the state, or HUD about this particular issue because I am disabled and I make noise sometimes. I will do my best not to have a seizure during quiet hours so as not to stumble or have the paramedics arrive with sirens blaring or the sound of wheels rolling around from a wheelchair. I will not create artificial noise that infringes on another's quiet enjoyment, but I am disabled, live alone, and I will enjoy the use of the apartment I am paying for. I like the complex. The layout. And I really, really like Cassidy but I won't allow ableism from my downstairs neighbor.


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