I am in complete shock the lack of organization, communication and medical professionalism at this facility. My mother was transferred to their care six days ago. The last 3 days I have talked to Dr. Kohn, the charge nurse, an administrator and now the nursing director to get my mothers treatment plan started. They doctor reduced her pain medication for three different reasons, would verbally tell me he would increase her medication, than not place the order in a timely manner. The therapy team did not know what my mothers injury was, nor did they know what the orthopedic from the hospital ordered. The staff did not know what my mothers injury was, how she has many other medical problems, who the orthopedic was, when she was to follow up or where she is to go for the appointment. I should not have to go through this much difficulty for proper care, pain management, and an appropriate treatment plan to get her back home. The nursing staff has been helpful the their fullest ability. Disorganized, in need of better directions, definitely more staff and more training. The facility is only as good as their providers and Dr. Kohn is by far the worst provider I have ever dealt with. I can understand that he “forgot”, the first time with my mothers medication change but the second and third time is negligence! His response upon why he did not want her on a higher dose of medication changed all three times! I would give this facility a 0 star, do not leave your loved ones in their hands! They should not have needed me to get this upset and request they call her doctors, talk to the director of nursing about medication or what her treatment plan is supposed to be. That is why I trusted my mother to get care from them, for this facility and their staff to have all this information for her care, when they accept her as a resident!

Toxic/evil place to work at. Very low pay and stressful. Full of untrustworthy hater co workers. You will be forced to act/work as a cna to escort/transport residents to their appointments as a receptionist/admin asst. You will be scheduled to serve meals to residents at least 1 day a week. Go somewhere else! Mistake staying for so long there! 0 star!

THE NURSES ARE GREAT. Grandma loved her nurses so much and praises them BUT MANAGEMENT IS TERRIBLE. DONT SEND YOUR LOVED ONES HERE. Unless you hate the elders in your family there’s no reason anyone should let there family meme bees go here for any services at all. These people are completely incompetent. My Grandmother is receiving care here after a stroke and they were so “understaffed” she did not receive proper care including the physical therapy she needed. She needed daily rehabilitation but instead they blamed Covid and staffing on why she just sat in a bed for three months.

All the staff is so courteous, professional, and caring. On the first day, they provided a haircut, bath and made sure he felt great with always clean clothes. Thank you nurse Brian for your care and all the nurses. Patients are prepared well for bed each night. The dietitian checked in this evening to make sure meals were items liked and offered other meals if there was anything needed or they wanted changed. The physical therapy team has made so much progress within just three days and gives much confidence to the patient. Everyone works well as a team as I have seen in just a few days… great place and glad they were able to get my family member in on short notice.

The Olympic Transitional Care and Rehabilitation Center is a first class Center. The staff is highly professional and has your best interest at heart. I'm totally happy that I chose this Center for my transition from the hospital to my home.

I recently had the chance to interact with the Administrator, Vivian. The focus was how she and her team could provide their patients an even better experience in terms of their ability to get to doctors appointments, activities outside the facility, and other important appointments through enhanced transportation . Vivian and her staff clearly have an intimate knowledge of their patients needs and pushed hard to ensure they have what they need in order to provide an outstanding patient experience. They did not hesitate in investing in technologies that would make their patients as comfortable and safe as possible . I was pleasantly surprised to see a facility that doesn’t put the mighty dollar ahead of the overall patient experience. I can tell Vivian deeply loves the patients that live and rehabilitate here . I can also see that she stands up for her staff and leads them through love, encouragement, and accountability . I have managed many different businesses and know how important and impactful the right leader can have on any customer experience. Based on my interaction with Vivian, I confidently recommend this facility to family, friends, and anyone else looking for outstanding long term care or short term rehabilitation. I’m sure they will treat you as well as they treated me.

We were very pleased with the progress my 95 year old mother made after her fall. All the staff were helpful and caring. We had mentioned that we wanted her to eat lunch out of her room Saturday and when we arrived Saturday morning she was up, dressed and her bed was made. I was impressed.

My 75yr old mother who has experienced 3-strokes, has had intermittently stays at this facility 3+ times over the past few years. She's currently a permanent resident and I've nothing but positive reviews for entire staff which is why I trust them to take care of my mother in her most vulnerable health. Staff from top to bottom has been caring, courteous and professional. First Sergeant Retired, U.S. Army

My Father in Law was at this facility. We returned from having dinner to find a social worker sitting on his bed and talking to him so he would not be scared. Staff was very responsive and always attentive. We were very pleased with the care.

Olympia Transitional is a great place. The therapy team is very knowledgable and the gym is huge. The nurses really care for their patients and want to see everyone get better. I highly recommend bringing a loved one here.

I have seen a complete transformation of this facility over the last year. The management team is stronger than ever and the Residents are truly happy. This years Annual Survey was the best the facility has had in years and demonstrates the dedication and hard work the fabulous employees strive for every day. It really feels good to walk the halls and visit with both employees and the residents/families.

Building was clean and cheerful. Activities for the residents was good to see. People were very nice

The facility is very friendly and warm welcoming and also the care give is excellent the clients give wonderful comments about the facility.

Great tour. Very knowledgeable person giving me your. Clean, smells good, very friendly staff.

The facility was very safety consious, having masks and shields. Pleasant and attentive receptionist. Clean facility.

I have visited several care facilities. This one was bright and clean, the staff seemed happy and were very kind.

Friendly, consistent staff who have cared for dad over a year. Always welcoming and share updates about him as well as answer questions for us.

Really nice too see some old faces I was treated with a warm smile and great vibes

Everyone was very caring as my sister was at the end of her life. Thank you!

Very friend staff. Up to date technology I was very impressed, not a lot of options here in the area if I need this type of service I’d recommend taking a tour

All went well. All staff members were knowledgeable , helpful and friendly. I looking forward to join the great team to take care of the residents in need.

Very clean and very nice place. They put their clients first. Fantastic and loving staff.

Onboarding a new patient went really smoothly. Staff was friendly and attentive. All in all a good experience to trust a loved one with.

Very professional care physical therapy snacks Tv plenty helpful care touch of button

Scabies infestation in this facility. Staff and residents have symptoms.

The staff are very friendly and supportive, you feel at home .

Very pleasant facility, everyone is nice and very helpful! Would definitely recommend.

Went in for an interview iew and Holly was so nice and sweet. I love the environment.

Very Clean and Organized.. and the Staff were very professional.

Not impressed. The physical therapy area is good. There are a couple of caring staff but overall not happy. The staff takes too long to answer the buzzer most of the time. Clothes missing often, not organized.

This facility, especially Courtney D., truly cares and their dedication isn't stopped by state lines. When one of their residents transferred to Texas and later passed away with no known family they went above and beyond to be sure he was taken care of by reaching out to our funeral home and facilitating the cremation arrangements. It would have been easier for them to simply say 'not our problem' and move on but instead they went above and beyond. Thank you!

I started working at Olympia Transinational 11/05/2018. Olympia Transinational is my 4th faculty since I moved to Washington almost 2 years ago. The first one was horrible I quit after just 2 months because the residents suffered. Than I found what I thought was going to be my new home until I retired which is about 10years out. Lol. Boy was I wrong they closed their doors on my 1 year anniversary. So I found another Job as an RCM at a facility in Lakewood. Well that place was just not a good fit for me. I was driving to work one morning and received a call from my DNS that I had worked with at the building that closed their doors. She told me that she had just taken a job as the New DNS at Olympia Transinational and wanted to know if I would come be her RCM. I didn't hesitate I said yes. And a month later i was hired. I know have been there just a little over a month and i absolutely love it and feel i have finally found my home again. We have a few hurdles to get over, But with the Olympia Transinational team , we will make it over these hurdles. All the employees are wonderful to work with, and you can feel when you walk in the building they are happy to be there. I am so blessed to be part of the Olympia Transinational TEAM. If you are thinking about a new job. Come see us you wont regret it..I Don't!!