Aurora Residence Condominium @ Lake Side City Puchong image

Aurora Residence Condominium @ Lake Side City Puchong

Condominium complex

😠 Staying here as tenants since 2019. Everything is great especially the views, facilities and people who are staying at here. Most of the security guards also very helpful. However, the management really really need A LOT of improvement, especially the people who are working in the management office,... People often mention management, facilities, lift, Nice, good, condo, security, stay, nice, time,


Address

Jalan Prima Utama 1, Taman Puchong Prima, 47150 Puchong, Selangor, Malaysia

Website

lakesidecity.com.my

Contact

+60 3-5022 0991

Rating on Google Maps

4.10 (281 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 AM to 1 PM
  • Sunday: Closed
  • Monday: 9 AM to 5 PM
  • Tuesday: (Nuzul Al-Quran), 9 AM to 5 PM, Hours might differ
  • Wednesday: (Nuzul Al-Quran), 9 AM to 5 PM, Hours might differ
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: management (17) facilities (16) lift (16) Nice (15) good (15) condo (13) security (12) stay (12) nice (10) time (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 YM DDr Raja Hilmy Bin Raja I. 4 months ago on Google • 671 reviews
    Good clean resindential area. Well maintained and traffic management is well executed by the security guards. No hassle at all to drop and pickup passengers, goods and other businesses.

  • 2/5 Dalvin G. 4 years ago on Google
    New building but a lot of defects. Rented for a year, windows gets broken and can't open properly (2 of 3 rooms) , bathroom glass panel breaks(both bathrooms) , upstairs wc leaking down to my bathroom(master bedroom), worst was the tiles In my kitchen cracked one fine day, not sure what was the cause, now entire kitchen wall tiles needs to be replaced. And this is just one unit, pretty sure others are facing problems as well These new buildings have poor workmanship, developer should be flagged
    5 people found this review helpful 👍

  • 1/5 WoOF 3. 3 years ago on Google
    Staying here as tenant since 2016. Nice scenery but poor workmanship and quality of facilities. Poor water proofing as leaking from bathroom unit above in year 2019 and now 2020. Sequence of Lift car brokedown getting more often (by Dover Elevators) and most annoying is the boom gate head up to car park always mulfunction. Message to Developer Masteron. Please take care of your reputation of quality.
    5 people found this review helpful 👍

  • 1/5 Shaik A. 2 years ago on Google
    By far the worst condo I’ve stayed in Selangor. If you want to get stuck going down every morning with the frequent lift issues please opt to stay here. They will lock one lift every morning for garbage management and only the other 2 will be functional. That if you are lucky. Usually you can only use 1 because the other lift is not functioning due to maintenance. Now because of covid, they only allows 4 people per lift which make things way worst than before. The management here also like to make things difficult for tenant. Not to mention the poor built quality and poor sound proofing. Dont waste your money here.
    5 people found this review helpful 👍

  • 1/5 Samuel S. 1 year ago on Google
    Three miserable lifts (including bomba lift) for a high rise condo. Every morning wait a long time just to go down to the parking lot. One bomba lift is always occupied with rubbish collection. One of the lift breaks down easily and residents are forced to wait a long time just to access the lift. No ventilation inside the lift. This condo has serious lift issues. I have lived in other condos before where they had 4 or 5 lifts for high rise towers.
    5 people found this review helpful 👍

  • 5/5 kenny q. 5 years ago on Google • 323 reviews
    Having that quality that thrusts itself into attention regarded with great favor , approval and affection by the general public representing or appealing to adapt for the benefit of the people at large , public transport provided by a line of railway car ( LRT ) an essentially basic necessarily of transportation . Aurora residence @ puchong a district that has been developed to serve a purpose , a township in which things are inproving a process in which something passes by degrees to a diffirent stages ( especially to a more advances or mature stage ) modernly build to suit all classes or categories of people having the same social , economic or educational status , with a build in area (1250 sq ft ) c/ w 3 room 2 bathroom spacious living area and kitchen , cheer there are other type Recommend by @kennyccap fb kenny customer careline & assist for your kitchen/wardrobe cabinet
    1 person found this review helpful 👍

  • 5/5 Leeyza S. 3 years ago on Google
    Convenient and nice places to stay. Walking distance to LRT station. Keep it up for good enviroment.Nice views & good facilities. Worth buying this property
    3 people found this review helpful 👍

  • 1/5 Siva Kumar E. 4 years ago on Google
    Condo is fantastic..but malaysia has no vision , too many condo, shop lots , houses and business buildings...but no tenant will rent for longer because rental is high where they cant cover... totally has no vision...dont know where they are heading in 10 years from now🤦‍♂️🤦‍♂️🤦‍♂️
    3 people found this review helpful 👍

  • 3/5 Jun T. 6 years ago on Google
    Block A B C D is a township by masteron. Beside this project hv htc
    3 people found this review helpful 👍

  • 5/5 Jaclyn L. 3 years ago on Google
    Convenient and nice places to stay. Walking distance to LRT station. Keep it up for good enviroment.
    2 people found this review helpful 👍

  • 3/5 Colleen O. 3 years ago on Google
    Poor soundproof, can hear unit above walking all the time. New management staff not well trained and rude. Good security, well mannered guards. Clean.
    2 people found this review helpful 👍

  • 1/5 Amir M. 5 years ago on Google
    Security very good like Kajang prison. I just want to drop off my passenger but have to park and register at security house. I think maybe next time we have to take number and fill up the form to enter this resident.
    2 people found this review helpful 👍

  • 4/5 Wind C. 4 years ago on Google
    🙂👍👍👍👍👍👍👏👏
    2 people found this review helpful 👍

  • 5/5 J L. 4 years ago on Google
    Nice condo with it's environment and surrounding area. Around 10 minutes walking distance to LRT station and a small business center with KFC, OTK supermarket, Maybank and Hong Leong Bank plus Petronas station.
    2 people found this review helpful 👍

  • 5/5 chua s. 4 months ago on Google • 3 reviews
    One thing need to praise, committees here are very good. They always ensure improvement and upgrade of Aurora resident area for the facilities and evrything. They are quite helpful when we are face any issue trouble.. They will try to help out. Thumbs up for the committee. eWe do all thing for free
    1 person found this review helpful 👍

  • 1/5 Quinnie Ng Nyen H. 10 months ago on Google
    Living here as tenant here for almost 4 years. Everything is good , friendly and helpful guards except management. By far they are worst management I ever experienced, they are rude and never helpful and causing problems especially with tenants. Causing lots confusion here for everyone especially with their jagaapp to make appointments.
    1 person found this review helpful 👍

  • 4/5 R K. 2 years ago on Google
    Visited a friend here and was pleasantly surprised that this place stood out very uniquely in Puchong. Beside the Hilton Garden Inn, this is the next tallest residence here and amidst very dense housing population, to find a condominium is very interesting. The place is very modern and has a very welcoming lobby too. Nothing much to say about the lake though but if there are plans to spruce it up, this property will be quite hot.
    1 person found this review helpful 👍

  • 3/5 MR G. 3 years ago on Google
    All good about this condo except the manager from the management office, Reuben A/L Semeyon very rude, unprofessional, dont respect the tenants staying there. Community leaders please take action against or replace him.
    1 person found this review helpful 👍

  • 5/5 Z X. 4 years ago on Google
    (Translated by Google) Verygood, beautiful lakes, and far away from the city, there are no big road vehicles flying around, there are great entertainment facilities, pets can be kept, security guards are also helpful. (Original) Verygood,美丽的湖泊,还有远离市区,没有大马路车辆飞来飞去的喧哗,还有很棒的娱乐设施,还可以养宠物,保安也乐于助人😃👍👍👍👍👍👍
    1 person found this review helpful 👍

  • 4/5 Intan Lilyyana Mohd Z. 3 months ago on Google • 105 reviews New
    Just recently moved in. So far, no issue on the lift. Sometimes it can take longer time as we have more than 30 levels. Guards are friendly and willing to assist if we have any issue. Still trying to familiarize with their iCARE apps, luckily the apps is user-friendly, hence quite easy to be used. LRT is 15 minutes walking distance

  • 5/5 Nesh D. 9 months ago on Google • 79 reviews
    Nice condo to live in Puchong Prima. Pros: Condominiums is new and well maintained all the facilities. Security is strict but helpful for residents. 15 min walk to Puchong Prima LRT station. Nothing to complain. Cons: Use to have nice view of lake from block B but the new block is started to build so might block the view in couple of years.

  • 3/5 Muhammad Farhan Ahmad S. 1 month ago on Google • 7 reviews New
    The most time-wasting place, there are 37 elevator floors, there are 3, if you can only use 2 on Sundays, you can rot waiting to go up and down, if you are anxious, hmm that person will die.

  • 1/5 Kalai Arasi D. 2 months ago on Google • 3 reviews New
    House cracking everywhere. Not a good idea to purchase. House rental rate is RM1200-1500 because no one wants to rent here. Most of the house and shop lots are empty. We have 37 floor but only 3 lifts available. The developer also building another 2 blocks. I hope no one will buy, so they can save their money. Purchase price was 600K but now selling price around 300-400K. House cracking too. Do not buy property with this developer! Alert.

  • 5/5 Vashi M. 3 years ago on Google
    The residential security system is commendable..👌Feels safe to stay here.

  • 5/5 Ajim K. 3 years ago on Google
    (Translated by Google) Kolam is the best (Original) Kolam je best

  • 1/5 Pari G. 4 years ago on Google
    Too many car parked outside the condo which are haphazard and inconvenient

  • 4/5 Amy L. 2 years ago on Google
    Very nice well maintained condo in puchong. 9 mins walk ti puchong prima LRT. Nice view of the lake. Good facilities and security. Not high density

  • 5/5 Michelle P. 3 years ago on Google
    (Translated by Google) To hotel (Original) A hotel

  • 5/5 Johari M. 3 years ago on Google
    2 tower...Tower A and B

  • 5/5 Zilqisti R. 2 years ago on Google
    Good view of the lake (on the lake side). Nice facilities. Mynews, restaurant and (surprisingly) a bridal shop at the ground floor.

  • 5/5 mom Z. 1 year ago on Google
    Nice swimming pool, bbq area, gym, & sauna 👍

  • 5/5 Eric T. 1 year ago on Google
    Walking distance from LRT with great view especially towards the lake.

  • 5/5 chandra k. 1 year ago on Google
    A very nice condo to stay, very nice gym and pool. Situated at puchong, might be quite far if you want to travel to KL city center

  • 5/5 Charine S. 2 years ago on Google
    Selling homemade Pineapple Tepache, otherwise known as Tepache de Piña or pineapple beer, is a Mexican fermented drink made from the peel of pineapple.

  • 1/5 Lailatul Binte Sheikh K. 10 months ago on Google
    Dear Management I am writing to express on immediate concern regarding the employment of an illegal security guard at Aurora Residence Condominium. It has come to my attention that an individual named “DevRaj” (Nepal) Day time Supervisor is working as a security guard within Aurora Residence premises without the necessary legal visa permit documentation. Who is responsible if anything wrong happens? How management can be so irresponsible hiring a illegal security guard some more supervisor. Bravo Aurora Management 👏. This situation is alarming and raises serious ethical and legal issues. I kindly request that the management promptly investigate this matter and take appropriate action to rectify the situation. It is imperative that we uphold the law and ensure that all employees have the required authorization to work in Malaysia. At last if management not taken immediate action against him I will complain to the immigration department and police. Thank you for your urgent attention to this matter. Sincerely, Aurora Resident

  • 4/5 Shen Q L. 4 years ago on Google
    Good environment. Keep it up.

  • 1/5 Nandhinimanohar 2. 3 years ago on Google
    Mandy (owner of unit B-06-09) cheat my balance deposit. Never rent her unit ! Never gave me the Tenancy Agreement and now I can't go anywhere to report !

  • 5/5 SK B. 10 months ago on Google
    Modern design and the facilities are superb. Nice place to stay 👍

  • 4/5 shafiq j. 3 years ago on Google
    Great place to stay. Nice views & good facilities. Worth buying this property

  • 5/5 Eleeyyza S. 3 years ago on Google
    Convienal and nice play to stay. Walking distance to LRT station. Nice scenery.

  • 5/5 Erie M. 3 years ago on Google
    Very near to lrt which is one station away from Putra Heights...from there, u can easily change lrt route and also take the bus to airport...neighbourhood is quiet and also quite outspoken if there is any issues with the condo...there is also high school just next door, pre-school on site, MyNews, own mini store and cafe as well... Walking distance to lrt (10 mins), Maybank, OTK and lots of food choices around.

  • 5/5 Jet C. 5 years ago on Google
    Great place to stay in. Hopefully will become even better.

  • 5/5 Parvez S. 4 years ago on Google
    Nice,safety, beautiful swimming pool,easy and friendly

  • 1/5 shan srivenkdes m. 4 years ago on Google
    I hope management will inform or at least put a notice board if any disruption. Example I need to call and ask management regarding astro satellite plug point spoiled and under service for 3 days.

  • 5/5 Fauzi F. 4 years ago on Google
    Ok

  • 3/5 Alpha 4 years ago on Google
    Not bad, just location is suck

  • 5/5 Edmond C. 4 years ago on Google
    Very nice condo with beautiful lake view and excellent facilities

  • 5/5 Edy F. 4 years ago on Google
    Peaceful.

  • 5/5 David L. 4 years ago on Google
    Best Condo at Puhong Prima with lots of facilities

  • 4/5 Abang B. 4 years ago on Google
    Nice & quite place

  • 5/5 Jay E. 4 years ago on Google
    A very good and serene place to live

  • 5/5 Sol A. 2 years ago on Google
    This is an excellent place to stay! I'm a property agent and have some units open here. If you happen to be looking for a place to buy or rent. Feel free to send me a message on my Whatsapp +601127441958. I additionally can assist any landlords who are looking to sell or rent their properties! Visited a friend here and was pleasantly surprised that this place stood out very uniquely in Puchong. Beside the Hilton Garden Inn, this is the next tallest residence here and amidst very dense housing population, to find a condominium is very interesting. The place is very modern and has a very welcoming lobby too. Nothing much to say about the lake though but if there are plans to spruce it up, this property will be quite hot.

  • 5/5 Jahid H. 4 years ago on Google
    good for residence

  • 5/5 always s. 5 years ago on Google
    Good residency

  • 5/5 JAYZ B. 3 years ago on Google
    Love itLove it

  • 3/5 Muhammad Zubair N. 5 years ago on Google
    For residents it's good place becuase it's new building, and price also less compare to other residents, for facilities building have swimming pool, steam bath, sauna, tennis court, futsal court, gym etc. Only One problem, there is no shop or mart for shopping right now... For shopping need to go at lrt station point which is around 12 - 15minuts by walking from residents... If you have car then not a big deal.

  • 5/5 Nadiyah K. 5 years ago on Google
    Very good facilities, it's very new and amazing view

  • 4/5 Leong Chee M. 5 years ago on Google
    Good facilities and security to me.

  • 5/5 ezabeL h. 5 years ago on Google
    Nice condo to stay....very quiet place...

  • 5/5 Nurul N. 3 years ago on Google
    A nice place to live

  • 5/5 khatereh A. 5 years ago on Google
    great place

  • 5/5 wira o. 2 years ago on Google
    My son stays there, the facilities are great, security, CCTV, swimming pool and a nice apartment.

  • 1/5 黄丽玲 10 months ago on Google • 1 review
    Staying here as tenants since 2019. Everything is great especially the views, facilities and people who are staying at here. Most of the security guards also very helpful. However, the management really really need A LOT of improvement, especially the people who are working in the management office, lazy and rude. I know there are rules need to be follow, but they need to understand not every residents know how to use JaGaApp and familiar with the terms and conditions. If we cause troubles without knowing the rules, at least please trying to be helpful to settle the problem, not creating much problems to make the whole thing complicated!! We are okay to pay compensation if we are the one who done wrong, but they keep saying “No, no, no” rather than give some suggestion to settle the problems. We also try to seek helps from management but they seem always not in the office or sometimes got off work early when it is not even reach 5pm. Paid the service fee but the service is still not there. Worst management ever.
    11 people found this review helpful 👍

  • 1/5 Danial A. 4 months ago on Google • 2 reviews
    hye, i am one of the resident at Aurora Residence puchong at block B. On 26th Nov, instead of 3 operational lift, only two is working. which is okay. However, during morning 0900am, one of the lift is used by the cleaning staff. By means, only one lift is working. Did u know, during that time, how many person is waiting like wood for only one lift? i have wait for half an hour, and i already late to the workplace. 'We go to work so we can pay to live there'. I have to go down by stairs, to level 5, and wait again until i meet one of the supervisor (i believe), and ask him to open the gate at emergency stair so i can walk down faster to carpark. Unacceptable. Understand they have to do garbage cleaning so our environment is in good condition, please manage the time wisely as to not disturb the resident daily routine.
    2 people found this review helpful 👍

  • 3/5 Ak L. 3 months ago on Google • 2 reviews New
    Overall very good except the lift which most residents are complaining about. Is a structural issue, hence minimum improvement can be done to ease the tension. Lastly, surpurb management in keeping the building in great condition. Weldone indeed...

  • 5/5 aminurrashid a. 4 months ago on Google • 1 review
    Nice place to stay. Nice view from the room. Gym is available. Clean and well organised. Strategic location in the centre of Puchong. Parking available with 2 lots.


Call +60 3-5022 0991 Open on Google Maps

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