4/5 janice s. 5 months ago on Google • 1 review
From
phone
inquiry
until
the
day
my
sister
was
discharged,
included
the
day
when
i
requested
for
the
medical
certificate
(to
be
use
for
sss
sickness
claim)
everything
ran
smoothly.
The
encoder
who
answered
phone
inquiries
were
very
polite
and
accommodating.
(I
made
a
lot
of
phone
calls
so
that
my
sister
will
be
able
to
transfer
from
Makati
Med
to
QMMC
coz
for
2
days
our
bill
was
already
184k+.)(Busy
mga
doctors
sa
Makati
Med
kaya
yung
trabaho
nila
ako
na
gumawa
para
lang
mapabilis
pag
transfer,
but
the
hospital
bill
OMG
talaga!)
We
were
very
much
thankful
to
all
the
neurologists
who
took
care
of
my
sister,
all
the
nurses,
and
all
the
hospital
staffs
who
did
their
job
well.
I
can
say
that,
that
is
the
real
"PUBLIC
SERVICE"
.
The
ER,
yes
it
was
congested,
the
reason
for
this
is
that
they
NEVER
SAY
NO
to
every
patient
who
wants/needs
their
service.
I
was
observing
while
I
was
there,
and
I
can
say
that
everything
was
in
order,
well
organized,
and
every
staff
was
very
much
willing
to
help
considering
that
it
was
a
public
hospital
(expected
na
that
there
are
lots
of
patients,
so
you
need
lots
of
patience
too)
(hindi
lang
ikaw
ang
pasyente
na
nangangailangan
ng
tulong
nila)
Once
the
patient
arrived
in
ER,
they
explained
the
situation,
like
what
we
experienced,
my
sister
was
on
wheelchair
first
because
there
was
no
available
bed
but
after
a
few
hours
she
was
transfered
to
bed
already.
(see
your
patience
was
being
tested)
but
the
doctors
(neurologists)
immediately
attended
my
sister,
checked
everything
on
her,
scheduled
her
ct
scan
and
all
the
lab
tests
needed.
All
of
these
was
done
for
3
hours
i
guess.
(Mabilis
di
ba,
nang
hindi
ka
nila
tatanungin
kung
may
pambayad
ka
ba
sa
mga
tests
na
ginawa
nila)
Though
the
ER
was
congested,
it
was
clean
and
well
sanitized
everyday.
The
nurses
were
kind
and
very
much
willing
to
help
to
every
patients.
(Nakita
ko
yun)
Until
my
sister
was
transfered
to
another
neurologist
and
CNS
ward
(
in
fairness
naka
aircon
plus
ang
linis.
Mahigpit
ang
guards
but
all
the
rules
have
reasons,
well
learn
how
to
follow
rules.
All
the
neurologists
who
took
care
of
my
sister
were
all
accommodating
and
easy
to
talk
to.
Kudos
to
all
of
you
po!
And
the
medical
certificate,
can't
believe,
it
was
one
day
process,
ganon
kabilis!
(Well,
can't
help
myself
compare
the
service
in
Makati
med,
we
requested
for
medical
certificate
last
Dec.
18,
2023,
it
was
stated
there
that
it
will
be
5-7
working
days
process,
but
when
we
followed
up
for
it
on
the
7th
working
day,
omg
not
available
pa
daw!)
QMMC,
thank
you
so
much!
My
sister
was
discharged
with
0
hospital
bill.
Thank
you
Phil
health
and
Malasakit
Social
Center.
To
all
the
doctors,
nurses,
and
staff
of
QMMC,
continue
your
good
service
to
Filipinos!
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