I have had THE WORST experience ever in a hospital. From the reception and the manager, they are rude and need to work on their people skills. They gave me problems with my insurance considering that I confirmed that they have credit facilities with them. Props to the doctor though. He stands out. Lab TAT was too long considering the patient flow was low. I hope no one gets to experience this ever. Arusha clinic it’s a shame to be associated with the the AKUH name. In short I would never recommend this clinic.

Excellent doctors and dentist--and staff. Modern medical care with good equipment and propet medical recordkeeping. Very clean and pleasant surroundings. It's part of Aga Khan in Nairobi so it is easy to get referrals to specialists.

Excellent facilities and doctors. High standards of cleanliness and service. Definitely the best place in Arusha to get treated and/or visited. Moreover, affordable prices and in terms of lab tests very quick results. Confirm with your insurance for the payment. No Wi-Fi. Pharmacy is also available inside the building.

I got here as early as 8.30 am as I had hurt myself and got cut by a piece of metal that hacked my shin the evening before. The receptionist told me to go to the laboratory which I had to find myself, I got back to reception and she told me to pay, I did. She told me to take a seat, and wait for the Doctor, I did. The Doctor called me, I told her and showed her my wound. I was told to go to the pharmacy to get the topical cream to apply as I didn't want antibiotics and then have a Tetenas injection. I was coming back into the room and she had seen someone else, actually two other people. I continued to wait...Got my shot eventually after some back and fourth with the 'nurses' trying to demean me. I would not recommend this facility as the people seem extremely unbothered. Kindness goes a long way.. hopefully these guys can learn how to be a bit more respectful.

Besides the lab technician who was very kind to make sure I had my results emailed when they arrive and acted very professional, I cant say the say the same for the rest of the staff. The receptionist was rude and discriminatory after I told her I have been waiting 2 hrs to see the doctor as new patients were allowed to see the doctor despite the fact I was there first. This is the third time I have encountered problems with this hospital chain.

Clean, comfortable and well organized.

So cool

Never again. Two times I tried, because I thought that Aga Khan Medical Center is an organisation with a good reputation. This reputation is not justified. 3 years ago they wanted to send me to Kenya and made appointment for five days later. In this moment I had hernia and I could not even drink anymore. Thank god some other hospital in Arusha saw the emergency and gave me surgery the same day. Yesterday I had an inflammation on my tooth. I called in the morning, they wanted to call me back. After 6 hours I called again, as I had tooth pain, and they wanted to call me back immediately, The person on the phone told me that the dentist doesn't like people to come without appointment. As now is the next day and I still wait for the call, I changed the dentist, got my treatment and I am free of pain now. Result: 2 times I tried Aga Khan in Arusha, 2 times they failed to provide even a normal treatment.

Quality health service. Great customer service too.

X-ray staff are always late so be prepared to wait for hours as we did

Docs are efficient and health care good . however ..its mainly a diagnostic and outpatient centre so anything major they will send u to a bigger hospital or recommend u go to Nairobi

Very equiped with modern state of the art medical facilities in Arusha

It only opens at 830 am

Nice hospital, very expensive

Very nice hospital

Well organized!!!

Excellent care, everything is super clean, the environment is amazing and relaxing. They are never overcrowded so the air is always fresh in here. Great job my doctors and AKUHN in general 👍🏽

The hospital is not good at all. They are not open to their services. I think they might have commissions in one of the ambulance, because they call for you an ambulance without even saying to you the price of it. They are horrible.

It's a bit confusing but we got the tests we needed, even though the doctor had left for the day he saw us wizungus walking around aimlessly and knew what we were there for. Great friendly folks

Very pretty on the outside, service is slow and the lab is worse.