Reply on 9/19: Thank you for your reply. Which part is too different? Any suggestions are welcome. Please confirm flight times before traveling and there is no problem with this part. Regarding other national parks and animals, do you have specific answers to the tripartite questions I expressed below? The following is an excerpt about an actual experience. If you think there is any problem, each person will have their own explanation. But I will directly post my own conclusion *Tour leader in X place and accompanied by X travel agency = terrible (I won’t name anyone other than the travel agency) *Foreword: The tour fee is 43,000 yuan including three meals. ＊Location: Kota Kinabalu, Malaysia (stay at GAYA island resort for two nights) *The departure flight is: a red-eye flight and will arrive at the hotel at 1:00 midnight local time. ＊Private 16 people in a group by yourself (not joining any other group) first day I was happily preparing to leave for the trip. I arrived at the airport on time. After collecting my passport, I helped to apply for the boarding pass (I felt considerate at this time and it was great to be with the group) After getting it, the seats of the people on the list who should sit together were not assigned at all! But it’s all small things, we just wait during the process result. ． ． After getting the boarding pass, I still have to queue for a bad drop...? But please tell me, I just take my passport and check in. Why do I have to wait all this time? (If you want to say that group guests cannot check in by themselves, please wait patiently for the last day of return) Arrived at the airport in the middle of the night, picked up my luggage and came out by myself (at this time I still felt that the tour leader was very mysterious and it was not easy to find him). After coming out, I took a group photo and ended. Go to hotel The hotel is quite decent, but it was supposed to have a double bed, but instead of a double bed, it was given two single beds. At this point you can sleep until about two o'clock in the middle of the night! The next day (leave out at 9:30) After sleeping for about six hours, I hurriedly ate breakfast and packed myself up to prepare for the boat ride. Still happily looking forward to going to the legendary high-end place "GAYA Island" After arriving at the pier, I carried "a pile of luggage" and walked hard under the bright sun with the "tour guide + group leader" After reaching the end, WOW! The tour leader said that the location of the ticket had been changed, and he didn’t know it, so he spent the whole journey back to the place where he got off the bus under the bright sun, and checked the luggage again “by himself” and checked it in to the boat. Then he continues to wait After waiting for a long time, the boat came. Because there were so many people, 16 of us divided into two boats. Arrive at about 10:30 on the island It seems that the local escort + tour leader started frantically checking in with the hotel staff (for about half an hour) (the group continued to wait) After waiting, after introducing the hotel facilities, etc., we went to lunch. The time to arrive at the lunch restaurant is eleven o'clock. As a result, the written buffet said that it would only start at 12 o'clock, and because there were too few people, the buffet was not open and could only be ordered a la carte. So it seems that we are very hot and have no time to wait until 12 o'clock, then slowly order and serve the food and wait. The waiting process also forced everyone to hurry up and order the "a la carte" for the evening's high-end dinner. Accompanying the whole process + the tour leader only has to go back and forth with the counter to give feedback on errors It means that we got up at 9:30 early just to have a lunch that can only be eaten after 12 o'clock, and then we still can't get the room card (normally I get this in the afternoon) Just how important is it to eat this meal? Too late to have lunch? Why are we all dragged together to sit in a daze in the hotel lobby? ! (There is nothing else to do, and the tour guide + tour leader did not inform the current situation) After having a full lunch, I saw my luggage being left in the "big sun" waiting for the room. After that, the escort + tour leader almost disappeared, and I have no idea where X went. We relied on ourselves and arranged free activities at the hotel to see the green sea turtles (it started to rain at this time) I was very embarrassed after watching the Green Sea Turtle, but the hotel is still not good. There are two rooms in one building, and every two buildings are connected together, which means that our group is actually just two buildings, but it doesn't matter if the arrangement is scattered. The hostess said: If you accept all "double beds", you can check in early. Check-in is at three o'clock result! There were several rooms where we had to wait until 4 o'clock to actually get the room. It doesn't matter. Let's take a rest after all the hard work. We can finally go on vacation~~~~ We are going to have dinner at the legendary find dinning that was upgraded by the "travel agency". Everyone dressed up beautifully and went there. During the meal, what was originally a single order becomes a "set meal" or what was originally a single order becomes a "double portion" Everyone wants to forget it, maybe it’s for the convenience of dining out! As a result, the bill became a set meal fee per person + the extra a la carte (many people did not get the entire set meal) (because the restaurant changed it without permission) At noon, I was told that the corkage fee was 160 MYR per bottle, and I could open a bottle of wine of equal value to offset the corkage fee. When I saw the bill at night, 16 complete sets + a whole row of a la carte + corkage fee (corkage is not accepted) = about NT$30,000 At this point I want to say, why were you so busy at noon ordering a single order? And "Where did the upgrade go? Why did it become a self-funded rectification?" The host's reason for the above incident was that he had poor communication with the hotel and didn't know about it. The tour leader is just pretending. He is not here to help the hotel and he doesn’t understand because he doesn’t know anything. He hopes that the passengers can swallow it by themselves and just swipe their cards to buy. The team leader has no idea what is included in the group contract and the actual situation. The whole thing happened because the hostess and the hotel were not communicating at all, and the tour leader was letting go! They all say "customers will handle it themselves" In an interesting place, two rooms were attacked by creatures late at night. It was so scary that I couldn't sleep at all and the power was cut off. The "ground companion" + "host" were all in the group, so no one went to the hotel to deal with it or respond. I didn’t see it at all (until something happened on the third night, I didn’t deal with it and pretended I didn’t see it) The above is the highlights of the second day The third day When we woke up early in the morning, we were escorted to participate in the water facilities on other islands (if you don't participate, you can only stay in the hotel's "super invincible small swimming pool" or go back to the room to sleep) BTW Premium Resort does not have a golf cart or shuttle bus. Please climb the mountain back to your room. After playing with the water facilities, we went to the same restaurant for lunch and a buffet. Another problem occurred. There are too few people in the hotel, so they only give you a la carte to eat. No buffet? ! ? ! ? ! ? ! ? ! ? ! ? ! ? ! ? ! ? ! ? ? ! ? ! ? ! ? ! Is this difference too much from the portion size? Two days in a row? ? ? ? ? After eating, we spent the afternoon by ourselves in a boring restaurant. Continue to eat at the same "buffet" in the evening The next day, the tour leader wanted us to gather at 9:30am and start checking out. The fourth day I got up on time and very early. I went to the counter to check out at 9:30 (because the hotel had consumption, I went there earlier to make arrangements by myself so as not to disturb others). As a result, I got the bill Charged an extra service fee of MYR 140 + MYR 1,085 for one night's accommodation I asked him why he was collecting money randomly for such a sudden thing? The counter has to collect it no matter what. At this point, do you want to say that the tour guide and group leader will gather at about 9:30? ! Oh, take a boat and show up slowly around ten o'clock? ! ? ! What if he doesn't have a boat until ten o'clock? What does it mean to meet everyone at 9:30? ! We deserve to have to check out by ourselves and waste time? After the local escort showed up, I went to deal with it. It turned out that I had paid 140, but I don’t know why the hotel had to charge it again. We asked the tour guide why there were animals disturbing the room and why you didn't deal with the power outage? He actually replied, "Why don't you call the hotel to report it?" (We have elders in our group who can speak English, right?! Why should they join the group if they are so fluent?!) The above is preparing to leave the island with a very unhappy mood Same, a lot of people, divided into two speedboats Here comes the funny part Accompany + team leader. Leave the boss's ship and let the 8 people leave first. Keep two for yourself and wait for the remaining 10! Let the eight people in front of them fend for themselves and choke! ! ? ? ! ? ! Okay, it doesn't matter. After we arrived, we waited and waited (the boat was about 15 minutes away). I wanted to ask why it took so long to arrive without a car? After being forced to greet us, the ground companion said: The driver has diarrhea (the leader still doesn’t know anything and is pretending to be dead) At this time, we exploded. We got up early and waited all day long. Now we are not informed of the situation, and we are left to wait in vain. Wait until we take the initiative to ask. Otherwise, you can walk for three minutes and go shopping by yourself in the bright sun while waiting for them to change cars? ! Don’t all rural drivers have two drivers to avoid accidents? Okay, it doesn't matter. We continued to be tortured until we got the call and it was already a little late for lunch. The next thing is that if the local escort + team leader can never tell the timetable clearly, it is a cheap and bad team. As soon as we got in the car after we had eaten, we were told that we had to drive for 2 hours on bumpy roads to go up the mountain to see monkeys and fireflies (you didn’t even have time to leave the group, so why not just take them away!) After two hours of hard work, I arrived. Oh my God, that place is so backward that it can scare you to death at any time. It doesn't matter, the proboscis monkey only sees the figure far, far, far away After a boat comes back Talk about eating a "buffet" The result is that each person gets a small piece of red oil curry rice with one piece of meat. If you want to go back and get more, you will be looked down upon by the local staff who distribute the meal (imagine that the food is better when you are a soldier, you will know how bad it is) After going back and forth until night, watching the fireflies was amazing, but the rivers on both sides were very wide, so the density was different from the photo! ? It doesn’t matter. After getting into the car after all the fuss, I went to the hotel and touched the bed at 7:22pm. At 9:18pm, I spent the whole day messing around with the car in such an inexplicable and crazy way. It’s over. There was nothing to buy, no alcohol, no food, nothing to buy during the whole trip! I'm just so embarrassed and speechless. fifth day Because I was so angry, I left the group on my own on the fifth day. I didn’t want to be professionally accompanied and led by myself again. Let's meet in the evening. It's so funny. The legendary massage is actually "sent to your room and massages you" Then you have to wait for you to be massaged on separate stairs. It doesn't matter. You have to go downstairs and take the massage girl upstairs. Can I see this screen? The same group asked the tour guide and group leader, where did you disappear to? They disappeared without replying until a long time later, when they said they were going to get midnight snacks (the boss of the station wagon directly and strongly refused the meal that was not allowed to be picked up). Is it reasonable? The sixth day After being tortured every day, I can finally go home. When we get to the airport, is it faster to ask us to check in ourselves this time? (What was the fuss about when we set off!?) Then after entering the customs, the tour leader only said in the group that everyone should pay attention to the time and have to go through the security check again. As a result, we were forced to go through the security check on another plane after we arrived... He didn't even understand the situation and kept asking us to go through the security check first (his elder brother was very far behind and didn't know the front panel at all) It was so unpleasant that I got on the plane and went home (good thing it wasn’t a red-eye flight). After arriving at the peach machine, the tour leader was more anxious to buy cigarettes than we were and rushed to get our luggage in seconds. The only good thing was that he helped us pick up our luggage and we left. If you provide any services during the entire journey, you will need to collect "tips" from us again (anything). For example, a free massage? The market price is MYR 80, so we are forced to tip MYR 15, but the itinerary briefing says MYR 10? It's not about the amount, it's about is this reasonable? Keep asking for any small amount! The above report is completed I would like to ask all travel experts, is this level of quality suitable for a group of 43,000? ! ! What do you think? The itinerary says "free flow of beer" but not even one can is free.

For my first trip abroad after the epidemic, I chose Fanta Travel, which was recommended by a friend. This is my first time chartering a car. I had a great time with my family. I felt so honored and the service quality was superb. When traveling abroad, you should be more generous to your family and you will have less trouble. Thanks to Fanta for its exquisiteness, I have learned what high quality means.

Participated in Fanta’s Sabah trip on 8/23 Although the food was not suitable for me during the trip, I was unlucky enough to have problems with the room. Fortunately, I had the enthusiastic tour leader TOTO Xu Jiazhen’s service. If I had any problems during the trip, she was very enthusiastic and proactive to help solve them. One night we went to see the fireflies. He and the tour guide squatted down to help everyone spray mosquito repellent. It was really touching. Thank you very much ToTo for taking care of us during these 6 days, making our trip to Sabah wonderful and unforgettable❤️❤️❤️❤️

我和家人們參加春節沙巴旅遊團(費用近5萬/人)，遇到許多不愉快的事，回台後寫mail向芬達旅行社反映，旅行社說「需要時間消化，會回覆」。已給旅行社2周時間處理，卻不道歉、也不做任何回覆、態度消極。發生情形如下給大家參考： 1.行前說明資料1周前才提供，出發當天才說沒有台灣領隊跟團。 2.告知成團，卻被併團出遊。 3.官網說明滿15人有隨隊領隊，被併團後總人數已達15人(共19人)，卻不派台灣領隊隨隊處理事宜。 4.陪同各團奔波各大飯店辦理入住手續，輪到我們辦理入住時已晚上9點，入住後發現並非原述的「麥哲倫海景房」，且房內有諸多問題，向同在沙巴的旅行社窗口反應，她不出面瞭解情況，僅說「導遊都知道，導遊會處理」，把責任推給導遊。 5.在出發前，我發現我們的行程有降價，每人降6000，聯繫旅行社窗口說是住「太平洋絲綢酒店」才調整價格。 6.入住「麥哲倫絲綢渡假村」後，發生第4點所述情況，大家強烈表達不滿，旅行社窗口又提若仍持續住「麥哲倫」回台灣每人退2000，若改住「太平洋絲綢酒店」不退費。考量時間已晚且出遊應給家人良好的居住環境，因此答應改住於「太平洋絲綢酒店」，但價格已明顯與第4點說明有出入。 7.在行前說明資料已清楚規定5天導遊小費共750元/人，後續卻傳訊息說帶領我們的導遊很辛苦，請我們加給5天導遊小費，增加至共1250元/人。明明就是旅行社增加導遊工作量卻要由旅客負擔費用。 最後，這一顆星是給我這團的導遊，她真的很盡心盡力處理各項事宜，沙巴的觀光量能還在恢復中，她還是有給我們一定品質的行程。 我一顆星都不想給芬達旅行社，後續也絕對不會再找他們安排旅遊。

I was looking forward to the itinerary in South Korea. I originally thought that South Korea is very simple and it should be easy to travel independently. However, there were many elders in the group, so I finally decided to ask a friend to recommend Fanta Travel Agency, which can operate in small groups. You can customize your own itinerary. I feel that Fanta is also very professional in communication. The itinerary planning suggestions are detailed and the elders are also very satisfied. Thank you Fanta😊

A total of 10 of us (6 adults and 4 children) arranged a trip to Semporna, Sabah in September. Both adults and children had a great time. We didn’t have high expectations for Sabah, after all, we had already been to the Maldives. It’s a fairyland. I didn’t expect that Sabah also has a fairyland. I have participated in Fanta's itineraries for 7-8 years. I have always felt that it is a very responsible travel agency. From the planners to the team leaders and tour guides during each negotiation, they are very professional and excellent in all aspects. It is inevitable for everyone to encounter problems when going abroad. In some emergencies, assistance and communication can also be provided. When it comes to customized itineraries, Fanta will analyze whether a group tour is suitable for you or self-organizing, the size of your family members, entertainment options, itinerary arrangements, hotel selection, etc. They are very attentive.

Nothing helpful

Very good

(Translated by Google) Tours to Sabah on the first day of the Lunar New Year The travel agency did not coordinate well with the Sabah Tourism and Tourism Bureau, which made our group very deserted when we arrived in the local area. On average, only 1 or 2 of the 10 stores were open! It's not as lively as the photos and articles in the previous publicity! The snorkeling trip on the third day was also said to be canceled due to bad weather. The round-trip drive to the port took nearly half a day. As a result, we had uncooked rice and siu mai for lunch, and finally took us to a small local area. The mall bought things to pass the day's itinerary... The travel agency even told us perfunctorily until the day we returned to Taiwan that they would only refund 500 yuan for the cancellation of the snorkeling trip? ! Don't be fooled by the photos on the website anymore! Don't be fooled by handwritten articles on the Internet! Fanta does not have any attitude and sincerity to actively deal with customer problems! ! ! (Original) 農曆大年初一到沙巴的團 旅行社跟沙巴觀光旅遊局沒有協調好，讓我們這團到了當地相當冷清、平均10間店裡面只有1~2間有開！ 完全不像前面宣傳的照片跟文章一樣熱鬧！ 第三天的浮潛行程也說因為天氣不好而取消，往返在去港口路上的車程就將近半天過去，結果午餐又讓我們吃到了沒熟的飯跟燒賣，最後就帶我們到當地一個小mall採買東西打發了當天行程... 旅行社甚至直到回台當天才是相當敷衍的跟我們說浮潛當天行程的取消他們只願意退500元？！ 不要再被網站的照片騙了！ 也不要再被網路寫手寫的文章騙了！ 芬達根本沒有任何積極處理客戶問題的態度與誠意！！！

(Translated by Google) This time, I participated in the Beijing Hanshin VIP tour arranged by Fanta Tourism. I had my own Chinese guide and driver. The arrangement was smooth and the meals were authentic. I will definitely find Fanta again in the future! Recommended 6-star travel agency! (Original) 這次參加芬達旅遊安排的京阪神VIP之旅，有自己的中文導遊跟司機，安排的很順暢，餐食也很道地。以後ㄧ定會再找芬達！推薦6星旅行社！

(Translated by Google) Fanta's Ha Guam website is very convenient, you can freely choose and match the itinerary you want to play. It is worth mentioning that the first day I went to the local area was already in Guam. The restaurant that my friend wanted to order temporarily could even book a location on Haguam. The Fanta staff was still confirming with me on the line. It was really very Intimate and thank you for your help, let us enjoy the food. (Original) 芬達的哈關島網站很方便，能自由選購及搭配自己想玩的行程。值得一提的是去到當地的第一天已經在關島了，朋友臨時想訂的餐廳，竟然也可以在哈關島上訂到位置，芬達人員還在line上跟我做確認，真的很貼心、也謝謝您們的幫忙，讓我們享用到美食。

(Translated by Google) Ask a question about Maldives I don't feel that I want to serve us Reply to canned messages first I did n’t answer the question I wanted to ask at first Asking for a quote is also an answer: Say you look online I will not introduce the advantages of this solution At least other travel agencies will help calculate the amount of air tickets One is that I write very clearly online You call to order, otherwise you will bother me less A plan is close to 100,000. Can't I confirm the content of your plan carefully? Don't push seriously (Original) 詢問馬爾地夫的問題 感覺沒有很用心想為我們服務 每次都先回復罐頭訊息 也沒回答到我一開始想問的問題 詢問報價也是回答：說你看網路上就對了 也不會介紹一下這個方案的優點 別的旅行社至少都會幫忙算含機票多少 一副就是我網路寫很清楚 你打過來就是要下訂，不然少來煩我 一個方案要接近10萬，我不能仔細確認你們的方案內容嗎？ 認真不推

(Translated by Google) This New Year's trip was handed over to Fanta Travel Agency to arrange a trip to the Maldives family. In addition to Fanta's impeccable professionalism, the customer service and business specialists were also very attentive. It was a penny and a lot of surprises. Quality services are excellent in all aspects, the whole family has a lot of fun, and finally found a travel agency that can always cooperate! (Original) 這次過年行程交給芬達旅行社安排馬爾地夫全家之旅，芬達除了專業無可挑剔外，客服跟業務專員也很貼心細心，果真一分錢一分貨，還有一連串的驚喜。品質服務各方面都很優質，全家都玩得很盡興，終於找到一家可以一直配合下去的旅行社啦！

(Translated by Google) I was very excited to see Palau and Guam ’s itinerary, because I am going to get married in November this year, so when I was watching the honeymoon, I added a line to ask if I can arrange Palau + Guam for 10-12 days, about 60,000 to 70,000 people. The staff said it was okay, and then asked me to provide personal information (including name, phone, passport, name, etc ...). After the invoice was quoted, I first asked the staff to provide me with a plan for reference. It is impossible to give nothing. I ’ll give him my information first, right? (I thought to myself that I didn't tell the staff) Then ... the staff didn't reply to me !!!!? ? ? What does it mean? Can't you provide solutions to clients without giving information? Then answer it, too? Then I asked again: Is there no plan available? I still ca n’t read it in the end! When I first asked about the location and the number of days, I returned very fast. Later, I looked at the evaluation ... It really made me dumbfounded! Fortunately, I didn't order and didn't give the information, it was too exaggerated! The initial consultation was like this, I can't imagine the later service! If you have any thoughts, please think twice ~ No I know if I'm more upset !!! (Original) 原本看到帛琉跟關島的行程覺得很心動，因為今年11月就要結婚，所以在看蜜月的行程，加了line想詢問是否可安排帛琉+關島10-12天一個人約6-7萬的方案，人員說是可以的，然後請我提供個資(包含姓名電話護照姓名等等…)，等開票之後報價，我就先請人員提供方案給我參考，總不可能什麼都還沒給我我就先提供我的資料給他吧？(心裡想想沒跟人員說)然後……人員就沒有回覆我了!!!!？？？這是什麼意思？沒有給資料你們就不能提供方案給客戶嗎？那也回答一下吧？然後我又再問：請問沒有方案可以提供嗎？最後還是已讀不回!一開始問地點跟天數預算的時候回的超快，怎麼要行程就不回了？後來看看評價…真的是令我傻眼!還好我沒訂沒給資料，真是太誇張了!一開始的諮詢就這樣，真不敢想像後來的服務!有再考慮的人請三思~不知道是不是我比較倒楣!!!

2月跟朋友去了北海道，解鎖滑雪初體驗，感謝芬達旅遊所安排的行程，因為第一次滑雪，該保的保險，很細心解說，讓人很放心，下次還是會請他們安排😊

這次的沙巴之旅，原本不以為意，因為朋友的邀約就出發去了（腦波很弱，又剛好很閒😅）整個行程5天4夜，感覺很愜意，好吃又好玩CP值很高！謝謝芬達旅遊安排這麼豐富的行程！服務態度很親切也很貼心，值得推薦👍🏻

1月份去了一趟沙巴，第一次去，很chill ，謝謝芬達旅遊安排的行程，有一天的水上活動因為氣候不佳，考量到安全性，也幫我們調整了行程，也因為這樣體驗了當地的傳統美食，沙巴的海鮮相較台灣便宜，喜歡海鮮的朋友真心推薦，現在還忘不了那美味的虎蝦😋

(Translated by Google) Travel agency recommended by colleagues Traveling in November, I thought it would be easy to handle in China, but I found a lot of details, so I reluctantly found a travel agency. Thank you Fanta Tours for your patience and patience from contacting Ms. Baca, and the wit and knowledge of the team leader Mr. Michael, who made this 3-day, 2-night tour in the south from ~ not expected to a good memory. After the border is open, please spray arrangements, come on 💪💪💪 (Original) 同事推薦的旅行社 11月員旅，本想國內簡單自己可以搞定，發現細節蠻多的，之後也很不甘願地找了旅行社。謝謝芬達旅遊從接洽Baca小姐的細心耐心，以及領隊麥可先生的風趣博學，讓這次南部3天2夜的員旅從~不期待 變成 美好的回憶。國境開放後再請你噴安排，加油💪💪💪

(Translated by Google) Free travel in Sabah with my wife Sabah self-guided tour, the cooperating local guide Jason is very good, the service of picking up the airport and changing hotels is very good, and I won’t be impatient and don’t want to serve like this because I didn’t buy the itinerary at my own expense! And Miss Findagle is also very nice We helped solve the problems we encountered later, and they were very professional! Next time I come to look for Fanta! ! (Original) 跟老婆的沙巴自由行 沙巴自由行旅遊，配合的當地導遊jason非常好，接機及換飯店服務很好，也不會因為都沒買自費行程就沒耐心不想服務這樣！ 然後芬達葛小姐也非常好 我們後來碰到的問題都有協助解決，也很專業！ 下次來一樣找芬達！！

(Translated by Google) Originally, I just wanted to book a flight ticket to Bangkok. I didn't expect the lady who contacted me to explain the relevant procedures for entering Bangkok very carefully, which made me feel very at ease! I didn't expect such a favorable price to be able to enjoy VIP enjoyment... I'm so happy~ (Original) 原本只是想單純訂張去曼谷機票而己，沒想到接洽的小姐很細心的解釋到曼谷入境的相關流程，讓我感到很安心！沒想到這麼優惠的價格居然可以享受vip的享受...實在太開心了~

(Translated by Google) The family selected the New Year holiday in a foreign country, this is the first attempt, so the selection of travel agents also take special care to see a high evaluation of Fanta travel agents on google, so please Fanta travel arrangements for five days and four night trip to Bali, really did not let us down, Mr. and children love the Holy Spring Creek drifting, and I do? enjoy SPA aromatherapy courses, relax, whole body relaxed, very intimate sense Xie Fenda travel agencies, intentions and professional arrangements. (Original) 這次全家選擇在國外渡假過年，這是第一次的嘗試，所以對旅行社的挑選也特別謹慎，在google上看到對芬達旅行社的評價很高，所以請芬達旅行社安排五天四夜的巴里島之旅，果然沒讓我們失望，先生和小孩愛死了聖泉溪漂流，而我呢？enjoy SPA芳療課程，全身放鬆，通體舒暢，很感謝芬達旅行社貼心、用心和專業的安排。

這次孝親行找到芬達旅遊幫我們規劃行程，整體的感覺很舒服。行程很值得，每一個點都很棒，回憶滿滿。而且當地的導遊很親切又熱情。我們每一個都玩得很開心。謝謝芬達

(Translated by Google) After the epidemic is unblocked, the only first choice for foreign travel is finally open ~ let me choose Fanta Travel👍 Although I haven't gone abroad yet, I have deeply felt Fanta's fast work efficiency and excellent service attitude👍 Looking forward to this trip to Sabah will leave us with better memories 😎😎😍😍 (Original) 疫情解封後終於開放國外旅行的唯一首選～讓我挑選了芬達旅遊👍 雖然還沒出國卻已深刻感受到芬達的辦事效率快速及態度極佳的服務唷👍 期待本次的沙巴之旅將為我們留下更棒的美好回憶😎😎😍😍

(Translated by Google) Going crazy! Fortunately, Miss Huang's professional help reminds me of the details so that I can smoothly handle the diverse choices of air tickets, visa reservations, and finally I have to go abroad. … (Original) 快悶瘋了！還好有黃小姐的專業幫忙提醒細節才能順利的辦理機票簽證訂房的多樣化選擇，終於要出國了…..

(Translated by Google) Miss Huang in Fanta Travel Good service, good attitude, attentive work, buy air tickets from him and apply for visa (Original) 芬達旅遊裡面的黃小姐 服務好態度佳工作細心，跟他購買機票辦理簽證，沒有看過台灣有這麼棒的服務人員

(Translated by Google) This year's staff travel is really fun, the tour guide sister is super professional and attentive, and everyone has a gift. I hope that every year the company's staff travel can be handed over to Fanta Travel Agency, so going abroad should be crazy... Looking forward to it! (Original) 今年員工旅遊真的太好玩了，導遊姐姐超專業又細心，每個人還有伴手禮。希望每年公司員工旅遊都可以交給芬達旅行社，這樣去國外應該會玩到瘋...期待中！

(Translated by Google) I participated in the Palau group of Fanta Travel Agency last month. To be honest, the meal part of the itinerary is a bit different, and the itinerary is also a bit flawed (didn't help us arrange the night fishing itinerary, but we have to keep with the guide Confirmed). After returning to China, the attitude of the organizer was not very good or positive. After a month, the night fishing fee to be refunded has not yet come down... I will not choose their home in the future. (Original) 上個月參加了芬達旅行社帛琉的團，老實說行程內容餐食的部分有點出入，而且在行程的安排上也有點瑕疵(沒幫我們安排到夜釣行程，還得要我們一直跟導遊確認)，回國反應後承辦人員態度不是很好、也不積極，都過了一個月了要退的夜釣費用也還沒下來...以後不會選他們家了

(Translated by Google) I called and asked about Palau-related matters. The lady who answered the phone responded attentively and reminded me of the details that Palau needs to pay attention to because the epidemic has passed. Compared with many travel agencies, because the staff is attentive and kind, I chose Finland. Da, after I went to play, it proved that my choice was correct, praise! (Original) 打電話詢問了帛琉相關事宜，接電話的小姐很細心的回覆，而且還會貼心提醒因為疫情過去帛琉需要注意的細節，比了很多家旅行社，因為工作人員細心又親切，所以選擇了芬達，去玩回來以後也證明我的選擇是正確的，讚!

Most amazing travel agency i ever met. I got great service n the staffs are very profession.

Ms. Lin from the travel agency is very nice and answers all my questions. Any questions can be answered, very kind The local tour guides and Taiwanese tour guides are also very professional Makes us feel at ease during the trip Everyone had a great time! Next time I go abroad, I will look for Ms. Lin from Fanta Travel! ! Highly recommended~👍

I took my family to arrange a 12-day trip to Italy (Southern Italy). After comparing three travel agencies, I decided on "Fanta Travel". The customization service for the itinerary was great. I was very satisfied with the food and accommodation. It was really nice to have a driver and tour guide to accompany me. Important, the money is well spent! Italy is so beautiful and a good buy.