Pretty stink they don't deliver the ridiculously large items that don't fit on a standard ute. Never-ending the fact I spent almost $1000 dollars there too, or the fact I had spinal surgery 3 months ago and can't even lift it. Thanks heaps.

Usually has candy that are cheap. Is usually pretty cold inside so need to change Womens section clothes are cringe, especially the tishirts.

disappointing now they don't have dvds-no reason to go in anymore

A big store with all the usual warehouse stuff.

Bloody appalling with answering your phone calls!!! In desperate need to find whether or not you have a baby product in stock and I’ve called several times and no one seems to like to pick up the calls!!! If I had the ability to rate no stars I would! Never answer your calls ever

I understand why, but a part of me will always miss the upstairs tech/book section. Does anyone else remember that dingy corner by the shoe section? Absolute nightmare fuel. Anyway I miss it dearly, its still pretty cool though :-)

Monday lunchtime. One checkout open. Discuss…...

The store is nice and clean and reasonably priced, staff are ok but I wish there were more workers at the checkout especially if it's busy. That is the reason you miss another star.

Had a very pleasant experience shopping at a busy time today, which is unusual in retail. Big ups to the well oiled team that held it down. In particular, Alex, he was a very accomadating, professional, prompt, and gave great friendly service. He dotted the I's and crossed the T's on a very special Laybuy I wanted setup. Not only that, when I wanted to check it was sorted properly as Alex was very busy. I had a second amazing experience on the phone to Carol who was equally as professional and on point. Thank you very much for doing things well. Good on you Napier Warehouse.

Wow. What awesome team you have. Two of the team went out of their way to help me found specific candles for my grandsons birthday. This is not the first time they've been helpful like this in this store neither.

Went to the store today, could not find what I was after, noticed the store has its own maps, how awesome, used this to find what I wanted,

Took two kids in to buy games for their Nintendo switches. Took the covers to the entertainment counter but both games couldn’t be found because they’ve gone walk about according to the worker.

The carpark is covered litter needs to cleaned up everyday it will end up in stormwater not a good look

Could be a little more organized, in staff and stock item's, Just a few issues, pricings on wrong item's s unexpected surprise at checkout holding up the whole line. More the 20 people at checkout but only one check out open. Returns bay bad attitude could be more understanding as it was the wearhouse at fault with incorrect pricing. Hastings branch have a great attitude at the returns bay.

Well stocked store. We found everything we were looking for and more. They had some awesome discounts or mark downs for the previous season. If you're willing to wait, and check in every now-and-again, then you can find some very nice bargains. Well done The Warehouse, Napier.

Nice, clean store. Loads of products to look at, for purchasing.. Or maybe to kill time! Items on the shelves/hangers are kept very tidy. Napier staff obviously work hard to keep their store looking nice. Probably the most tidy warehouse store I have been in

Went to see if they had any gascraft cookers and gas canisters. None on shelves no idea if they'll restock item.

Easy to find products that you want

Standard warehouse maybe a bit on the smaller size than others.