I’m not normally one to complain or leave reviews, but the customer service was horrible. I had placed an order online at about 9:15. It says my order should arrive close to 9:45-9:55. Okay, I’m fine with that. It’s now 10:15 and nothing. I call the store (which I know is closed but will answer for customers until everyone is gone) and the young lady that answers and immediately tries to rush us off the phone. She answers and says, “Sorry we are closed. Have a good night.” We barely had the chance to explain to her that we just needed to know where our food was. She then proceeds to tell us that if we placed the delivery order after 8pm, then all the delivery drivers have gone home. We hang up and try to dispute the charges online, but nothing is working. We call back, and the same thing happens. She tries to usher us off the line. We explain that we cannot seem to dispute the charges. She tells me that because the pizza wasn’t delivered that it should be disputed regardless. Well now I’m curious. I ask her if my food was still there? She puts me on a hold and tells me yes, that it’s sitting in the hot box. If the delivery drivers weren’t going to deliver my food, why was I not called and informed? Why did they waste product to make something they knew couldn’t be sent out? I wasn’t called and told to make it pick up instead. I wasn’t informed of anything. Highly upset. The attitude from this young lady was rude for no reason. I understand you want to go home. But if you are unhappy with your job, then find somewhere else to work. That was unnecessary. Im going either in the morning to dispute this or call when I get back home to the coast.

Pizza was made incorrectly and when the girl asked for a remake it wasn’t remade when she asked. Then the manager had to reimburse me because I wanted my money back. Nothing was said about free pizza, reducing the total or coupons. The sad thing is the girl at the counter was awesome but the preparation area needs to get reprimanded because of their attitude, and lack of wanting to do their job.

Best service in town. They do an amazing job. My order is always hot, fresh and correct!

My favorite PIZZA, but this new location has no Salad Bar, no non-plastic eating utensils and no Salt. (Almost a deal breaker!) The service is good, the staff is friendly and the restaurant is new and clean. We will go back…with a real fork and salt shaker in tow!

Very friendly staff and even better pizza

Glad the Pizza Hut is open again in Meridian. Great pizza. Great service. Clean and neat as well! Quick service

food was hot and delicious. they were quick and so friendly. i eat here every week!

They never talk after you give them what you want