If you want to join an “exclusive gym” as per the arrogant owners would say that is overpriced with extremely poor customer service and opening/closing hours then this ones ticks all the right boxes! Pay the extra £40 and go to a proper establishment like David Lloyd, this one is past it’s peak and the owners make that very clear! It’s also one rule for them and a different rule for others when they use their gyms, so much for treating people fairly….

The gym closes an hour prior to the advertised times, not open much compared to a normal gym. The gym is over priced for the equipment and service. The cleaners are rude and owners arrogant - genuinely the worst gym I have ever been to! Avoid this place.. instead pay £20 more and join DL where you get proper service and equipment. The swimming pool isnt always cleaned properly - black marks int eh bottom corners, some of the exercise equipment is broken. If you want to be a member of a gym where you're not welcome then join this gym!

Been a member here for a couple of months now. Pound for pound it's the best gym in the area, especially when you consider the ridiculous prices David Lloyd Northwood are charging. The gym is usually not too crowded, maybe slightly so at peak times but that's to be expected. Good range of weights and machines, and also other functional areas. I don't make full use of all the facilities but for what I need it for, it's very good and so far very welcoming. There is a wide range of people of all ages and fitness levels which is also good to see.

We wanted to go to this place and booked 3 Hustle passes to go with our 2 year old for a quick swim. We travelled from afar as the pics showed the pool suitable for our requirements. When we turned up with an eager 2 year old (having talked about swimming the whole way) we talked into reception and waited for the member of staff to finish talking with another customer. I said we want to use the Hustle pass and was waiting to see if one would be required for my 2 year old and instead was told, 'you can come in but 'she' can't (pointing to my child)' I didn't want to believe what i was hearing so i looked at her in disbelief. She further said, 'this is a members club and we cant have her (pointing to my child again). This is an adults only place'. I wish to add NOWHERE ON THE HUSTLE APP OR THE NORTHWOOD CLUB WEBSITE DOES IT STATE CHILDREN ARE NOT ALLOWED INTO THE FACILITY. They even have WATER BABIES as a class so i couldn't quite understand why we were being told this! Anyway to avoid a confrontation in front of my child we left and went elsewhere were they were far more hospitable. So in essence this is the reason for my 1 star review. MAKE SURE YOU LET PEOPLE KNOW IN ADVANCE THAT CHILDREN WILL NOT BE ALLOWED (AT ANY TIME) IN THE POOL. My advice, go elsewhere!

A beautifully presented club, I take my granddaughter to swimming lessons there every Monday so get to use the pool, which is lovely. However, today as I was coming out, I presume a manager was having a bit of a heated discussion with one of the mum's from the swimming session. I was very surprised at the way he dealt with her as he did not come across very professionally at all, in my opinion. He seemed to lose his cool which displayed a certain element of arrogance. Not a great reflection on the club.

An exclusive club to itself it seems with not much accessibility to others. Having been to this establishment a few times previously over the years, I entered yesterday with a companion. Had to wait over five minutes while people behind the desk got on with other things on the telephone to themselves). Eventually upon getting attention, we asked if we could perhaps enjoy the facilities on an ad hoc basis and what the arrangements would be otherwise with membership. Yet before finalising any details, somebody behind the desk had the temerity to ask if I was a labourer and working on site somewhere? I can only assume this was some sort of jibe to my appearance of having long hair. The irony is I’m a local resident with more experience of that club than this individual (who seemed old enough to be the manager most shockingly). Perhaps a recent change of management is responsible for such a diabolical lower standard now? Won’t be going back any time soon and cannot recommend it to others. Appalling service before even getting past the front desk

I've been using gyms for about 14years to help me cope with my disabilitys & pain relief. There are lots of free weights & gym machine treadmills cross trainers & bikes & rowing machines this is the best gym I've ever been a member of. All the staff are wonderful & so helpful it's so clean plus the bar & restaurant serve many different healthy meals & the showers are powerful & hot the pool just at the right temperature the steam is perfect & sauna is loverly & hot to. I'm here now 27/3/2017 & it will be my 2nd year in May & as it keeps getting better i can't understand why anyone has reason to moan about Ash or any of the staff there all so positive & helpful so i have no reason to go anywhere else & i for one am glad he & all the staff are here & i know i'm not the only one. So many thanks from Simon Milne

I had the most fantastic experience at The Northwood Club! From the moment I stepped in, I was greeted with warm smiles from their lovely and helpful staff. They made me feel instantly welcome and comfortable, creating a positive atmosphere that motivated me throughout my workout. The staff went above and beyond to assist me with any questions I had Not only is the staff incredibly supportive, but the gym itself is well-maintained and equipped with top-notch facilities. Overall, the gym has exceeded my expectations, and I can't wait to return for more workouts. I hope you find this review helpful and that it reflects your positive experience at the gym!

My experience with the Northwood club is purely based on my experience with the nursery there. While I love happy tree nursery located within Northwood club, the experience of picking up my daughter every afternoon via the reception is horrifying. The man who works on the reception desk ( usually there around 5:00pm) is rude, demanding, insensitive and has zero “customer” focus. He demands that you scan your nursery card upon entering the building (despite him seeing you every day, twice a day for the last 300 days) !! Zero customer focus, treats you as a “badge” that you scan in and out. I have never heard him say good afternoon or a hello upon entering the premise. Sorry, this isn’t a private members club and when we pick up our children from nursery we wait at their dooranyway! If the same policy applies for using their cafe and going to the restaurant located there - that is absolutely off putting! Being on the reception - you are the face of northwood club - I’m horrified at how you speak and raise your voice to people who god forbid enter without a badge. Shame on you.

Darwin Wellness is a great gym. It's clean, good equipment, and knowledgeable staff to help guide you to reach your goals. It's a total gym with classes, swimming pool, steam, and sauna room. Restaurant /coffee shop also has a good selection of refreshments and food. There is plenty of parking, so for me, facilities and convenience are 10/10.

Great facilities and staff are lovely! The pool is always the perfect temperature. There are multiple different spaces in the gym to workout which makes it suitable for anyone. Would recommend

I have been at the Northwood Club for some time now and it is one of the best places I have trained. The club is always clean and the way it is arranged really ensures that it is always spacious when you are working out. The way they have split the rooms up really made my training way more enjoyable as there are areas for different types of training which ensured that the gym floor was not only spread out well but meant that the space around you was always free. There is a cardio section, leg machine section, free weights room, plenty of benches and multiple squatting sections. In my whole time there I hardly ever have to wait for anything. The steam and sauna rooms were also always clean and were never too full. It has the feel of a health and wellness club but also has all of the equipment and machines needed for muscle training (larger dumbells, different machines to the standard ones, and lots of plates).

I love this gym! Its the best one I've joined because it provides great customer service, brilliant classes which are fun and helps you loose weight! Nice pool and sauna as well as great food and smoothies which helps if you get hungry while you're working out or had a long day at work! I have recommended my friends and family, I never thought I would go to the gym regularly as I'm quite lazy, but since Ive joined this gym I go regularly every week! Its the best value for money gym ever!!

I don’t recommend at all! They are looking only to take your money! They said that you can freeze the membership for a month but charge you for 15£ and after that u have to upgrade your membership to expensive one because you can’t use your membership u signed for! Very disappointed and no respect for their members!

Its ok if its in your vicinity but it is a little old and dingy. Expected it to be bright and clean but is somewhat dark and dull on the inside. Changing rooms aren't as spacious as expected and pretty busy at times. Has plenty of parking and a free car park

It's a great gym. Love the swimming pool and steam. Staff are nice. Kept clean.

This gym is a well run establishment, the staff are extremely friendly and the gym is kept clean and tidy. The pool area is also kept very clean. Sauna and steam room are great when they work. The best thing about the business are the owners being so involved.

WORST GYM AND FITNESS PLACE TO GO TO!! Thank you for lying as we have a dash cam! Which records with voice. If you would like I can upload and post link in this ?……. To allow everyone to see. Asian community will see this and how rude you came across. I’m giving you the best advice you can get here, do not go here unless you want to be abused and get spoken to badly. This is the worst customer service place Iv been to. Management is terrible and all they do is stand outside and smoke. This is what social Media does. When having 35k following. This may help you keep people not throw them away.

I can't give them more than one star 23.01.2023 I went to the pool with some friends and an Indian girl told us not to talk, because she is Indian and we have to keep quiet and he went and complained to the manager unfairly because I was scared, but we were just training for a competition I paid membership I've only been a few times and because he didn't understand something at the pool, he told me that I was no longer allowed to go to the gym.. it seems like discrimination I had nothing to do with what happened

Can't rate the club highly enough! Good value for money (it is pound for pound better than some other local over-priced gyms), staff are very professional and courteous, members are friendly, personal trainers are exceptional and willing to help and give advice if they see you doing something wrong. Why go anywhere else? Having read some of the recent bitter and negative reviews by individuals writing as though they are members but are not, the gym is a much better place without them! I applaud the gym and it's management on it's integrity and high standards......there will always be individuals who are abusive, disruptive and do not want to comply with the club rules which are clearly laid out...please continue to maintain your integrity for the benefit of the members.

Cosy and private and down to earth! I don't need to avoid fakesters!

This gym is so nice and clean, the staff are always nice and friendly, it’s such good value for money, as you get everything you need, and it’s the best gym for me.

Great gym, with very friendly staff and members! A good range of facilities and cleanliness of pool and sauna was great. We will be returning soon ;)

Great staff very friendly and helpful and it’s a great gym with good machines never broken and always clean. Highly recommend.

I had very nice first experience, the staff is very friendly and they very good facilities. I enjoyed very good workout session and the pool was very nice as well. I will definitely come back

Great Place ! thanks god I found most of the thing I want to see.

About 20 of us met in the bar, a lovely buffet was provided, the lady behind the bar was so lovely. I will be going again with my friend as they have wheelchair access and do afternoon teas.

Stellar staff and excellent equipment! Been a member of this gym for 8 years now and I would recommend this fantastic gym to everyone. The Northwood Gym has a true community feel to it. The managers and staff at reception and the cafe are always happy to help. Over the years, the Northwood gym has evolved its offering and I think we’re extremely fortunate to have a fitness centre which offers everything you’d want in a single space! It definitely is the best gym in the area for the price point and personally, it’s worth every penny! The weight training section is fully equipped with premium equipment and a boxing room with a fantastic aesthetic. The classes are equally great, especially yoga (particularly Bhavisha’s class) and reformer Pilates. The sauna, steam rooms and changing rooms are never overcrowded which is a great benefit. The Club have continued to pay close attention to maintain the hygiene and cleanliness across the gym including the swimming pool and changing rooms which are cleaned regularly. The Personal Trainers are extremely knowledgable and highly-skilled! Special shout out to Coach Barrie for transforming my training.

It's the perfect gym, extremely well maintained swimming pool, brilliant staff. There are so many options for keeping fit, there's classes, yoga, boxing area, spin room, squash court and so many amenities. A perfect way to commit to one's fitness journey. Highly recommend.

Excellent Gym. Ask for Hayley. Very very good PT, really knows her craft

The best local gym in the area and they don't rip you off by lying to you about stopping direct debits unlike David Lloyd

Right, after using the gym for a year I now feel I can rate and write a review. I have been a member of many gyms in my life but I can honestly hand on heart say this one is the best. From reception staff to Personal Trainers to management, all are very friendly and approachable. The gym floor is kept very clean along with the showers, pool area and toilets. With the support from the Personal Trainers I have been able to workout and train at a much higher level. The gym floor has a vast array of equipment so there isn't the usual hanging around whilst people finish doing there own workout to do your own. They also have a fab menu in there kitchen and a lovely lounge just to chill in with a coffee or glass of wine. I'm happy to say I have just renewed my membership for another year.

Great gym, it has everything you need for a good workout

Best gym, best service

Have been to the club for physio sessions. Club looks renovated and seems to offer good services. Staff at club are helpful.

Lovely gym. Good equipment, nice classes.

Really clean and pleasant. Staff are very welcoming at the main desk and speak to my young daughter when we attend.

I must say I am absolutely disappointed in this establishment and the management of this so called “club”. The club is absolutely vile, pool area infested with germs, dirty changing rooms, machines look as though they haven’t been cleaned in years. I would never recommend this place to anyone that has any sense at all!! Management team are rude and make you feel uncomfortable whilst walking into the gym, the team always smell of smoke and stand outside making you feel like turning around and walking out. Things go missing from lockers and I have never met such a rude man such as - classes himself as the owner and every guest is banned from going again if you make a complaint or raise an issue. If this team had any respect for themselves, they would employ new management and treat paying guests like guests. This establishment should be closed down.

It is most unfortunate that our club has recently received a visit from two members of the “National Association of Mendacious Reviewers”. The recent post of their visit, obviously written to condemn what is a splendid and popular sports club were misguided and foolish. Their comments, written without personal experience of the facilities should be ignored and treated with the disdain it deserves. Many of us who have used the club for over four decades reflect that, for the price, Darwin remains the best value and most reasonable club within the area. Indeed, any personal visit, always greeted by a friendly and knowledgeable team, would easily refute all the dastardly attempts made to disparage our club.

The club is great, I've been a member for a month and come with my dad who has been a member for 5 years. The staff and management are amazing, really friendly and helpful. The facilities are up to date with the latest equipment and the gym is always clean and tidy. Parking is no issue. I can't recommend this club enough.

Darwin Wellness is a lovely club. Very welcoming and helpful staff with great gym facilities and a really good pool, with sauna & steam room. The large car park make visits much easier too.

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