Northwestern Medicine Lake Forest Health & Fitness Center image

Northwestern Medicine Lake Forest Health & Fitness Center

Gym Fitness center Personal trainer Wellness center

😠 If I could rate it 0 stars, I would. I do NOT recommend this gym at all if you want to be treated like a decent human being. Two workers are atrociously rude and talk about members behind their back, the higher ups do not care when you complain. They will sweep it under the rug, essentially making i... People often mention staff, facility, equipment, clean, nice, friendly, Great, great, Nice, members,


Address

1200 N Westmoreland Rd, Lake Forest, IL 60045, United States

Website

www.lakeforesthfc.com

Contact

+1 847-535-7060

Rating on Google Maps

4.50 (104 reviews)

Open on Google Maps

Working Hours

  • Friday: 5 am to 9 pm
  • Saturday: 6 am to 7 pm
  • Sunday: 7 am to 5 pm
  • Monday: 5 am to 10 pm
  • Tuesday: 5 am to 10 pm
  • Wednesday: 5 am to 10 pm
  • Thursday: 5 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: staff (30) facility (15) equipment (11) clean (9) nice (9) friendly (9) Great (9) great (8) Nice (7) members (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ann M. 1 year ago on Google
    If I could rate it 0 stars, I would. I do NOT recommend this gym at all if you want to be treated like a decent human being. Two workers are atrociously rude and talk about members behind their back, the higher ups do not care when you complain. They will sweep it under the rug, essentially making it known to the workers that it is tolerated to be unpleasant and I’ll-mannered towards the guests. Katie and Mary specifically will give you dirty looks, talk about you behind your back, and make snarky remarks to your face. Disgusting behavior that management clearly does not care about.
    9 people found this review helpful 👍

  • 3/5 Natalia 5 years ago on Google
    I love the place, but. After Northwestern bought the Lake Forest Hospital, many things changed, and not for the best. One is - they started brining their elderly patients to the gym for a “Wellness “ program. Don’t they understand, that being surrounded by handicapped people in the locker room, or on the main floor is, well... quite depressing ? That feeling, that you are not at a gym but at a rehab center, is not what people look for ? The size of the hospital is enormous, can’t it dedicate a separate area for that purpose? Another upsetting thing to me, is that the Northwestern admin managed to gut out, and pretty much bastardize a very popular weight loss competition, that had been in place for many years. Why change something that had been so successful?? I don’t know what else will transpire, but I am not optimistic when it comes to huge corporations. I wish cowards on LFH board never sold us out to a greedy corporate org.
    4 people found this review helpful 👍

  • 1/5 Robert B. 1 year ago on Google
    Poor staff and rundown equipment. Spend your money on a gym that’s actually worth it.
    4 people found this review helpful 👍

  • 2/5 James D. 1 year ago on Google
    Gym is just “ok”. Expensive for what you actually get for services. Locker rooms are outdated. Showers smell like sewage. They closed the daycare down due to Covid and never re-opened whereas other gym daycares have re-opened. Seems like they are just trying to save money and at the same time always raising rates.
    3 people found this review helpful 👍

  • 1/5 Michael C. 7 years ago on Google
    Was a decent experience for the first few months. Then things went downhill, as the service staff wasn't the most pleasant and the sauna had it's fair share of issues. The jacuzzi in the main pool room had a few tile pieces fall off which I unfortunately stepped on as well, cut my toe, and overall I just was very annoyed with the conditions. Took my business elsewhere.
    3 people found this review helpful 👍

  • 1/5 Mark S. 3 years ago on Google
    Only thing that makes this “gym” different from a 24hr fitness or an LA Fitness is that it has a “spa service” LOL! Not worth the money. Also there is some entitled members in there who think they run the joint. Old equipment that doesn’t really work. You’re better off supporting a small gym with better equipment and staff.
    2 people found this review helpful 👍

  • 5/5 Joahnna G. 1 year ago on Google
    It's very clean, quiet and peaceful, even during peak hours. The track floor is my favorite. The locker rooms are so nice. Everyone is super welcoming, very kind, and friendly. I highly recommend it 😊!
    2 people found this review helpful 👍

  • 5/5 Eve 7 years ago on Google
    This is the nicest facility around and I love the staff, the group classes and amenities! I saw there are some negative reviews and thought I should post this... Other than a comedy of errors or bad luck, I cannot imagine what the negative reviewers are talking about. There are some members who do not follow all the rules, perhaps this is why they were complaining? The staff is supportive of members and keeping the facility clean, of course if someone was reminded of rules, such as "no cell phones" in the workout areas or locker rooms, or to shower before entering the spa or the pools, they may have felt offended. But this is what ruins the club, people who think they are above the rules. The only constructive criticism I have is that the maintenance staff is streamlined and therefore they have to work very hard to keep the facility clean, especially in the locker rooms. If there were a few additional custodians and members were more conscientious and cleaned up after themselves, this would help.
    2 people found this review helpful 👍

  • 5/5 Brent D. P. 3 years ago on Google
    Cleanest. Newest. Superb facility. The same quality as downtown but without the commute.
    1 person found this review helpful 👍

  • 5/5 Debrah R. 3 years ago on Google
    A truly marvelous facility. Next week I will be having my last physical therapy visit with my therapist "Julie." A gifted professional, she's also been a joy to work with!
    1 person found this review helpful 👍

  • 5/5 Brendan P. 4 years ago on Google
    Great place, great atmosphere, great people, the facility is way larger than it looks from the outside, has nature trails to walk and a huge pool, with a lot of good classes.
    1 person found this review helpful 👍

  • 5/5 Ryan A. 6 years ago on Google
    Excellent facility and staff. Services abd products included with membership make it a easy no brainer over lifetime and other costly gyms if you live in the area or work around here.
    1 person found this review helpful 👍

  • 4/5 Quinn D. 2 years ago on Google
    Great facility! Lots of natural light! Decent amount of equipment, amenities, and well maintained. Not very crowded either. Dummy expensive tho.
    1 person found this review helpful 👍

  • 5/5 Bill T. 1 year ago on Google
    Well... considering I live in Arlington Heights and am willing to drive all the way to Lake Forest to go here should tell you something....between the PT people here...and the doctors at the hospital....they are worth the trip for their professionalism and the way they interact with you.
    1 person found this review helpful 👍

  • 5/5 F B. 1 year ago on Google
    I have been recommending this facility to people I meet because I LOVE everything about it. The bright and clean atmosphere, pleasant and helpful staff and equipments and classes are easily. The clients are friendly and courteous. I have checked out Lifetime Northbrook Fitness Center and it was not for me. I drive about 25 minutes from Winnetka. The place just motivates me to work out.
    1 person found this review helpful 👍

  • 5/5 Simon L. 2 years ago on Google
    Very nice and well organized. Staff is very nice and helpful. Thank you.
    1 person found this review helpful 👍

  • 5/5 Eugene S. 2 years ago on Google
    Very nice place. If you really want to exercise, here is the place. All right equipment are here for you.
    1 person found this review helpful 👍

  • 5/5 ere828 1 year ago on Google
    Not a better gym around !! Joined the 1st day we walked in. Didn't regret it . Great staff very helpful and knowledgeable to questions asked. I highly recommend it!!!!!

  • 5/5 Vicki S. 1 year ago on Google
    This is my favorite gym for sure. Nice equipment, friendly staff, healthy environment.

  • 5/5 Joan K. 2 years ago on Google
    The front desk staff are wonderfully friendly and professional.

  • 5/5 michael b. 2 years ago on Google
    Excellent facility in every aspect.

  • 5/5 Alberto S. 2 years ago on Google
    👍

  • 5/5 Johnny W. 4 years ago on Google
    Great place, great coaches, and awesome members. It's a very inclusive and welcoming environment. Absolutely love it!

  • 5/5 Juan R. 4 years ago on Google
    Nice facility. Friendly and accommodating staff. Good options for drills and quality instructors.

  • 5/5 A Google U. 1 year ago on Google
    This place is amazing. I've never felt so welcome from a gym before. I have only met a handful of the staff but they are amazing and they hold strong values.

  • 5/5 Virginia R. 3 months ago on Google New
    Very nice arrangement. All new it seems.

  • 5/5 Jenny C. 1 year ago on Google
    This is a place where one feels energized, encouraged and motivated by the wonderful staff that ensure you have a great workout!

  • 5/5 Brian G. 1 year ago on Google
    The owner is awesome and he hires caring employees. Not only does the staff help with exercise, but will also talk with you about your problems.

  • 1/5 AJ W. 1 year ago on Google
    Need to contact sales staff to get membership rates and they will blow up your phone after the call too.

  • 5/5 Ron K. 1 year ago on Google
    Fantastic! Place to go and get rehab for my knee and many other things clean. Courteous staff is fantastic

  • 5/5 Jane P. 10 months ago on Google
    They offer gym services that most gyms don’t. And they are open 24/7.

  • 5/5 Stevie J. 7 months ago on Google
    Have had classes with Kris. She is outstanding. All support staff from the front desk, locker room and cafe are friendly and helpful.

  • 5/5 Andrew W. 4 years ago on Google
    This is by far the most fun and best place to workout!!! Every trainer is amazing

  • 5/5 Jerry D. 5 years ago on Google
    Great customer service

  • 5/5 Edward S. 4 years ago on Google
    Why pay more for a gym. Plenty of well maintained equipment, clean locker room and restrooms, great staff equals an unbeatable value.

  • 5/5 Christina S. 5 years ago on Google
    Great place, the employees always take care of your needs. Instructors are great and have good play lists.

  • 5/5 Himanshu D. 5 years ago on Google
    Very happy with my providers. Ease of scheduling. Whole staff is supportive and caring

  • 4/5 Michael F. 7 years ago on Google
    I only write this because I simply don't understand the negative comments posted. This is a very nice gym with more than adequate equipment. I have belonged to the gym for 4 years and have never -- NEVER -- had a problem using equipment I wanted. The gym is clean, well maintained and has a good (albeit older) vibe. As for the staff, they are friendly and competent, and that's all I am looking for in staff. It must be that Roger and the other haters are looking for friends in the gym staff. Ignore the haters and give it a try.

  • 1/5 Jennifer R. 6 years ago on Google
    Nice facility with great pool. Pool is 25 meters not 25 yards (as previous person mentioned). Aaron is an outstanding trainer!!

  • 4/5 Patty C. 6 years ago on Google
    Public club with private feel. Enthusiastic, knowledgeable instructors. Some sort of activity for everyone here.

  • 5/5 Chad B. 3 years ago on Google
    Nice facility. Friendly and accommodating staff.

  • 3/5 Joy S. 3 years ago on Google
    Hard to find the correct building I needed but once there it was ok.

  • 1/5 Michael B. 3 years ago on Google
    Amazing staff, nasty clients, a gym for the “pretend wealthy”.

  • 5/5 Shaun H. 4 years ago on Google
    Best, most comprehensive health club. Well maintained and friendly, competent staff.

  • 5/5 Noe C. 4 years ago on Google
    Mom had 2 total knee replacements, the doctors and staff are the best, the service and tech they have are top notch!

  • 5/5 Kenneth W. 4 years ago on Google
    Nice facility. Friendly and accommodating staff. Good options for drills and quality instructors.

  • 5/5 Troy M. 4 years ago on Google
    Nice New complete

  • 5/5 l.j. h. 2 years ago on Google
    Complete fitness center except no basketball

  • 5/5 Mary T. 5 years ago on Google
    Lovely Spa

  • 5/5 No. 9. 5 years ago on Google
    Love everything about the Lake Forest Health and Fitness Center!

  • 5/5 Elisabeth W. 6 years ago on Google
    Gorgeous pool and facility

  • 5/5 Arno W. 6 years ago on Google
    Has everything. Great, clean, large

  • 4/5 Dai-Chang Y. 6 years ago on Google
    A good place to go.

  • 4/5 Brenda G. 7 years ago on Google
    Very nice, welcoming!!

  • 4/5 Anne T. 7 years ago on Google
    Huge variety of equipment and a nice track for walking or running.

  • 4/5 Wörn R. 7 years ago on Google
    Nice pace always clean but slightly older facilities. The pool is only 25 yards long. The staff is very friendly and the are lots of group exercise options. You can even bring your kids and have them watch them for you.

  • 5/5 Toscano A. 7 years ago on Google
    (Translated by Google) Super recommend! (Original) Super recomendo!

  • 5/5 Gardner S. 3 years ago on Google
    Clean, professional, friendly, helpful.

  • 5/5 Melinda R. 2 years ago on Google
    Great im getting my physical therapy done here and they are really great i love coming here

  • 5/5 Bill W. 2 years ago on Google
    Great amenities! Friendly staff. Good facilities and equipment.

  • 5/5 Dennis F. 2 years ago on Google
    Staff is very nice and helpful. Thank you.


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