Gotravela Indonesia - Online Travel Agent image

Gotravela Indonesia - Online Travel Agent

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One of the Most Reviewed Travel agencies in Panjer


Address

Jl. Tukad Pancoran IV No.9A, Panjer, Kec. Denpasar Bar., Kota Denpasar, Bali 80225, Indonesia

Website

www.gotravelaindonesia.com

Contact

+62 361 4754416

Rating on Google Maps

4.70 (617 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 7 pm
  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 7 pm
  • Saturday: 8 am to 7 pm
  • Sunday: 8 am to 7 pm
  • Monday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: driver (16) service (12) Gotravela (11) trip (10) time (9) Bali (7) great (7) helped (7) price (6) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Davied L. 4 years ago on Google • 242 reviews
    You can get the best price for various attractions in Bali. I booked quadbikes and jetski and i did enjoy those actions very much. This company can be trusted, i contacted them by whatsapp and did some payments by bank transfers. Definitely will arrange some bookings in the future. Thanks..👍👍👍👍👍
    3 people found this review helpful 👍

  • 1/5 Dave H. 7 months ago on Google • 370 reviews
    Terrible. Go elsewhere if you want to rent a bike. They do not understand the western mentality at all!
    1 person found this review helpful 👍

  • 5/5 Paul 1 year ago on Google
    We had an incredible day snorkeling around gili Island with you guys Thank you so much for everything it was perfect !
    2 people found this review helpful 👍

  • 5/5 姚素萍 4 years ago on Google
    My first trip experience with Gotravela and right of the bat, the service was beyond my expectation, great service & responsibility. I really had a warm wonderful time spent & comfortable conversation with all the persons in charge. May it be an everlasting impressive moment & connection- personally & professionally in the future. Keep it up, Gotravela!! Love you all 🥰🥰😙 Thank you so much🙏🙏🙏
    1 person found this review helpful 👍

  • 1/5 Maddalena M. 1 year ago on Google
    NON-RELIABLE COMPANY. I reserved a scooter one day before my arrival in Nusa Lembongan and the reservation was confirmed. An hour before leaving Sanur, I contacted them to let them know the time of my arrival. They told me there were no scooters available. Someone probably came along and agreed to rent the scooter for a higher price, and they gave it to this person. For many of the Balinese, the money comes first, and then the people. A shame.
    1 person found this review helpful 👍

  • 5/5 Budi C. 4 years ago on Google
    Great travel service. Our trip to Nusa Penida is very satisfying. The driver is friendly and very helpful. The bungalow we stayed is great also. The owner of the bungalow is very helpful and friendly. Good job Gotravela Indonesia... 👏
    1 person found this review helpful 👍

  • 5/5 Maulidya Candra Dwi P. 4 years ago on Google
    Our driver, Bli Gede, was a humorous and helpful person. We had amazing experience thanks to him. He showed us the best spots to take pictures and helped us to take them! Most importantly, he drove safely and on time. Our experience with Gotravel was a pleasant one. We had to pay the deposit to book our car and did the full payment at the end of our trip to the driver by cash. Gotravel did a good job at making the process as easy as possible to the clients. I highly recommend to use Gotravel service!
    1 person found this review helpful 👍

  • 5/5 Bernadetha Meita S. 4 years ago on Google
    Super Recommended, not pricey and worth the money. We bought our fastboat tickets to Gili T at the last minute, they were very responsive and helpful. Even they didn't complain at all when I had to change my booking because one of our friend got sick and couldn't make the trip.
    1 person found this review helpful 👍

  • 5/5 peter m. 4 years ago on Google
    I found Go Travel Indonesia on a google search whilst looking for prices to Nusa Lembongan from Sanur. They offered 4 companies and I choose Sri Rejeki was they had the times that suited and the port (beach area ) I wanted. I messaged GOtravelindonesia and they responded quickly with all information. Price confirmed - 250k Rp each return. This did not include transport in Sanur but I saved over 100k Rp for each traveler so happy to not have ‘free’ transport. After asking shops and ticket sellers their prices I could not close to this companies price. Sri Rejeki were also fantastic and their boat seems as large and modern as others such as scoot, glory and crown. They provided free transport to and from hotel in Lembongan. I will certainly use both companies again and recommended Go Travel Indonesia as a cheap travel provider without any sales talk. They just provide what you want at a fantastic price.
    1 person found this review helpful 👍

  • 5/5 Nadezda T. 4 years ago on Google
    Our experience with Wahana to Gili Air was simply great. The communication was smooth and easy, they even helped us to extend our trip without any problems. Would recommend to anyone, very good company, travel made easy, friendly staff. Thank you very much
    1 person found this review helpful 👍

  • 5/5 Deep D. 1 year ago on Google • 21 reviews
    I travelled in Bali, Nusa Lembongan and Nusa Pelida for 10 days and Diah (Admin here, contact person) helped me in sorting my all travel needs without any delay in any of them. Also I was worried when they told me that they only communicate via texts not calls but they are 24×7 available. They are 100% trustworthy and they know how to keep their words. Also my scooter drop driver NyaNyo was charming and right on time always. Lots of wishes to them. I also heard that their other services than scooter is good. Will love to try soon. And will surely recommend it.

  • 5/5 Andini A. 4 months ago on Google • 8 reviews
    good service with good facilities, friendly staff, we will use Gotravela every time we go on holiday to Bali

  • 1/5 Shazin M. 4 months ago on Google • 7 reviews
    Sorry to say but I’m very disappointed and dissatisfied! The communication between the driver and the agent was so poor! We had a difficult time to communicate with the driver Jack as well (since he wasn’t really comfortable speaking English). The driver was also late by 45 mins to pick us up the next day. Also, we headed to the wrong location and hence, missed our first/scheduled tour for snorkelling! I would personally not recommend Gotravela to anyone!

  • 5/5 adelheid d. 5 years ago on Google
    No doubt, Gotravela is the best in Bali! Reliable service, fast response, best price. We booked motorbike from them previously, now booked fast boat tickets and never disappointing. Hope they can arrange bike drop off to Sanur as well.

  • 5/5 travis t. 1 year ago on Google
    Very good customer service and really one of the most affordable rental services out there! Very flexible and prompt w replies as well. 🫡

  • 1/5 Robby L. 1 year ago on Google
    They changed my boat from starfish to sunfish without mention it and changed arrival dock from sanur to pemelisan. Its far and have to walk 20 minutes from dock to main street. Such a bad experience!

  • 5/5 Atoosa Z. 1 year ago on Google
    That was great. They were so helpful and patiently answered my question and helped me to take a ticket. Thank so mush🙏

  • 5/5 Ayu 1 year ago on Google
    We had an incredible day snorkeling around gili Island with you guys Thank you so much for everything it was perfect !

  • 5/5 Yanda N. 1 year ago on Google
    Always booking my activities and fast boat to going other island with Gotravela..quick respond even in the night..best of the best..

  • 5/5 Amanda L. 1 year ago on Google
    Gotravela helped me arranged multiple car transfers / driver bookings during my trip in Bali. Was great!

  • 5/5 Clarissa J. 1 year ago on Google
    Awesome service. I almost never reviewed anything but this one I just have to. I had a 2 days 1 night trip to Gili Islands from Bali with 2 of my friends and this travel agent catered to all of our needs and questions kindly. The snorkeling package that they offered is really affordable for only 270k IDR (approx. 18 USD) per person and we could get private boat with a very kind tour guide that took our videos and pics along the trip. Our tour guide, Pak Nain from Lombok was especially a very kind and great person! He took well care of our friend that can't swim so that she can enjoy the snorkeling to the fullest. He also helped us finding cheap bike rental in Gili Trawangan island and made sure we could safely ride home. We would love to have him as our tour guide again the next time we travel around. Very satisfied. Highly recommended

  • 4/5 Mario P. 4 years ago on Google
    Didn't have any complain with this company. Actually legit. Used their service with the driver whilst we were in bali. I would recommend you using a driver instead of driving yourself. The only reason why im not giving them 5 stars is because their system and process is a little bit too complicated and could have been improved. Otherwise, the service, the car quality, and the price are excellent.

  • 5/5 Indah 1 year ago on Google
    Great service. Flexible time, drivers are very friendly & always on time. One of our driver (Made Dana) also provided an exceptional experience for us as he guided us to go down onto Kelingkinf Beach and provided a very incredible support along the way, not to count that he also took great photos & videos. Hopefully I can return to Penida and use Gotravela’s service again in the future ❤️

  • 5/5 Febritassa D. 4 years ago on Google
    Super recomended! Booked two times here. The admins are fast responds and really helpfull. I was satisfied with the services.

  • 5/5 Dian P. 3 years ago on Google
    Highly recomended. Easy to book ticket and they are very responsive

  • 3/5 K M. 6 months ago on Google • 2 reviews
    We ordered 3 buses in Bali, and 1st driver Irwanto definitely was the worst driver i've ever met, the attitude was zero, he has anger issue I guess. Meanwhile 2nd bus' driver Mr. Hari was very best, fast, and very clever and also talkative. Gotravela better you teach your drivers in attitude and how to manage the communications with the tourists.
    1 person found this review helpful 👍

  • 1/5 Panda T. 1 year ago on Google • 1 review
    I rent car with driver 1 week ago, and really disappointed 😞. The driver keep talking offensively and racist. And he also refuse to take us to alas harum, even though our starting point is from seminyak. He also mind when we ask him to back to hotel to pick up my friend, before we go to shoping, which is the distance between hotel and shopping area only 2 km (12 minutes). And he keep comparing local tourist and international tourist. He said that international tourist is much much much better than the local. And he loved to serve international tourist than local.. (We are local). I feel uncomfortable during the trip :(.
    1 person found this review helpful 👍

  • 5/5 Millenia Abirfatin N. 5 months ago on Google • 2 reviews
    Fast boat tickets to Gili Trawangan promo at Gotravela

  • 5/5 Ax B. 5 months ago on Google • 1 review
    GoTravela's promo ticket offered excellent value for money.

  • 5/5 linwei s. 11 months ago on Google • 1 review
    Diah is so nice and responsible, she booked my one day trip in Penida and also helped me on booking taxi in penida. I would highly recommend to all friends Gotravel which helps me a lot!


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